I'm writing this because I crashed my phone into a boulder while running a steep rocky trail, had…read moreto get online for the number, and happened to use yelp. I noticed there were only 4 stars, which surprised me, so I read through the 5-stars to the 1-star. What I found is a guy who tried to sell a refrigerator (a laptop) to an Eskimo (Vince). Vince is not a laptop guy. Maybe he's heard from chiropractors like me how laptops destroy the neck and prevent healing. And I have to ask: Why didn't the guy go to a store that dealt in laptops, AND, if that laptop was so good, why was the guy getting rid of it? Logical guess is that it was stolen and a person who dealt in laptops was more likely to figure that out. Maybe Vince was being a good guy and willing to spend $200 to turn it over to the cops and get the guy busted. And if it wasn't hot, Vince was going to have to sell it at an irresistibly low price because people don't come to Computer Addiction looking for laptops. Okay, now for my experience! After wandering through computer vendors for years, I wandered into Computer Addiction 15+ years ago and have been going back there ever since. My only dissatisfaction is when Vince, the owner, isn't there. Jeffy is good, the other guys before him were good, but Vince is so thought-provoking and fun to work with that I always sigh when it's not him. I'm very basic in my computer needs, not into spending a bunch of money for a top-flight setup, and Vince always has an economical repair, an economical upgrade, or an economical refurbished computer to keep me functional. That's all I ask and all I want. GUEST EDITORIAL: If all of the ratings are 5-stars, except for one 1-star, it's time to think there's something wrong with the 1-star.

Sorry I can only give 5 stars. The service was fast (same day turnaround in this case), friendly…read moreand reasonably priced. Hope I don't need service again any time soon, but when I do I'll head straight here.

This Best Buy location has always seemed like it's lonely. Giant parking lot shared with Mel's,…read moreT-mobile, Little Ceasers, and more... but this location just doesn't seem like it gets enough business. It must though, and how convenient that is for us today! Best Buy offers services like Geek Squad, a 24/7 tech support, virus removal, hardware installation, data backup, and PC tune-ups. Appliance services, cell phone services, recycling programs for your TVs, computers, and cell phones. Customers can book a service through the Best Buy website. My daughter needed a new set of headphones. Something lightweight with noise cancelation. As we walked into the store, we went from super bright sunlight to air conditioned and shade. The headphones were easy to find. They were just beyond the smart watches up front. While she glanced at the headphones, I checked out their smart watches, which were ok to look at, but you couldn't test any of them, so I lost interest quick. Just past those were the headphones. We were able to test a few of them, but most of them weren't hooked up to try. That's where they could've made a bit more money with us... but since we couldn't test those, my daughter decided on the Sony headphones. She felt they were suitable for her jogs and working out. No one was around to really help us out with talking about the perks of each of the headphones. Thankfully, these weren't locked up, as others were. Checking out was a little confusing with all the blue counters everywhere. Their actual check out counter was crammed in the very front in a corner. As I said, from the outside of this store it looks lonely... and the only interaction we really got was at the register and he looked like he didn't want to be there. We weren't offered an extra warranty, just the price of the headphones with tax. When we got home, she put them on right away. She let me try them, too, and they sounded great. We really like the noise cancellation. There is enough bass and not too much. We liked that we got into the store quickly and checked out fast since there was not a line.. After a few more days, she told me they stay on pretty good while she goes to the gym and for her jogs. Definitely worth the $83+tax.

Purchased Camera Battery Charger, $64, less than one month ago, after being assured it should work…read morewith my battery which I brought with me but salesperson could not open box. Turns out it doesn't work after all. When called customer service was told 15 days to return with no exceptions as they couldn't resell this product due to open package. BUT, if I had spent $199/yr on Best Buy Total Membership or $29/yr for Best Buy Plus, I would have a 60 day return, I guess it doesn't matter that they can't resell in this case. I have spent thousands of $ over the years, never will set foot in store again.

First this is my second service by Tech2U and again they were nothing but total professional in…read moreexploring my issues before even requesting a payment. Adam was my technician and took remote control of my computer and was able to diagnose and issue remedies to my issues. No dropping off to a repair store, no 2-hour phone call, no going without my laptop, and the best thing it was worth every penny to simply call and have my issues fixed while having my morning coffee! Great job today Adam and thank you.

My 13 year old laptop died. Hard drive just spun itself to death. The robustly made machine…read moreotherwise is in good condition. Chad did an assessment at the desk with me. He proposed several solutions. He quoted a fair price for each scenario. I decided to have a solid state drive installed. Result is excellent. The machine works smoothly and fast. 5 day turnaround (including the weekend break). Fair price. Highly recommended.

The older gentleman working in the printing center was very kind to me today! I could tell they…read morewere very busy but he quickly printed my documents and the cardstock nametags I needed look great. I appreciate hard workers like him!

I used to love coming here for Amazon returns. The service was quick, easy, and problem free. But…read morenow that this has become a popular place to go for Amazon returns the store management has cut back on staff and moved Amazon returns to the front of the store instead of in the shipping department. This means that an employee who is cashiering has to break away from what they're doing to come over and do returns. This often results in lengthy delays. Instead of getting instant service like we had before, I had to wait for almost 10 minutes to return my package today because they were understaffed. This has happened several times and each time is worse. Not the employees fault, but the management. Fix this problem immediately or we will all stop coming to your staples store for Amazon return returns.

Shelly was very quick to respond and professional. She even came to us. She was able to help ease…read moremine and my sister's distressed mental state after a phishing hacking attempt on my sister's computer. Thanks so much Shelle! Alex

From the owner: Specializing in networking and security setup and repairs. Offering same-day onsite. Residential…read moreand commercial. Call today 530.368.0073

If you need data recovery, Doctor PC is fine. If you need anything else, I'd go elsewhere…read more I was told that my computer would take a couple of days, and that this would be a fixing of the computer - as in maintaining my programs - not a reformat / system recovery via the computer manufacturer's recovery discs. Well, instead of a day or two, it was about three or four days before they even looked at it. They couldn't fix it, and instead reformatted and ran the recovery discs -- something that frankly, I could've done on my own. Also - it was about three weeks until the system crashed again, and ended up at a different shop for repair. Beyond all this, when I would call, I was given an attitude. In fact, when I went to pick it up, I was addressed by a rude comment, "Oh, so you're the FAMOUS Mr. Myers." Really? Incredibly rude, and the woman having the audacity to say that after charging me a hefty amount and doing a not-so hot job on the computer - crazy. Again, they did do some data recovery for me on a few crapped out hard drives, and that was OK, which is why they avoided the one star review. That said, I wouldn't go there again -- look through my other reviews to see where I found that did a better job, faster, and cheaper.

He's a scam artist. Check out his other one star reviews. He will lie, cheat, do anything for…read moremoney. He promised me windows 7 when I had XP and never put it in.He charged me for a new hard drive that should have taken 7 but no 7. He never even bothered to tell me.Partly my fault. You should never buy a bootlegged software...it could be full of viruses. He charged me for an antivirus for three computers to triple the price...I only had one. Then he wrote back a response criticizing my house. His reviews are old, maybe (hopefully) he's out of business and working for Good Housekeeping!

Greg is a great guy to work with. After having an incredible amount of trouble with my relatively…read morenew PC, and after going to another shop, I took my computer to the Computer Shoppe to have it checked out. While it took the other local shop over a WEEK to get my computer fixed (and they just reformatted / reinstalled the original items -- which I could've done myself), Greg was able to meet with me the day I called, spent several hours working with me, then took it on on his own. He had it back to me the next day. Great guy to work with, very reasonable rates, and head and shoulders above his competition. Would recommend to anyone in the area.

I've had Greg help me with my PC at home and I called him to help us at work after a student…read more"hooked up" a new computer and left us unable to use it for an entire day. Greg came right out and not only took care of our needs and got us up and running, but also explained things to me and made needed suggestions about what software we needed and what printers would be the best. He's helpful, friendly and professional

I have an older MacBook Pro which I rarely use. I noticed the battery expanded causing the back…read morepanel of my MacBook to protrude, losing a few screws. I found Natomas Computer Tech on yelp after sending out a service request to multiple companies. Alan was quick to respond and offered me suggestions for my issue. Ultimately, I met with Alan for him to best assess my needs after looking at the issue in person. Alan was very informative and honest! He works out of his garage and has all the tools needed to get the job done! I thought I was going to need to spend way more money but Alan did not try to trick me into paying for a new battery as it was not needed for my situation. I learned MacBooks require special screws and screwdrivers, which he was able to supply. I'm grateful for his quick and honest work! Highly recommend! He also accepted payment via Venmo.

Natomas Computer Tech was super helpful in helping me diagnose my screen issue with my laptop…read more Alan, the owner, picked up the phone right away and aided me in navigating the issue. He was prompt with researching my product and gave transparent pricing. He also provided a few potential solutions and advised me on the best steps to take to solve it. Ultimately, I didn't need to have any work done on my device however I would certainly return and recommend his services. Alan was prompt and honest and had my best interests in mind. Thank you!