Called for assistance troubleshooting my custom build PC for a power issue. Very responsive and great communication, diagnosed my issue and was able to help fix/replace the part quickly since he had it in stock. The quality of my experience was fantastic and I found it to be a great value overall. Will happily go back if I have a need for computer tech services. read more

I just wanted to take a minute and tell you about Alan the owner. My mothers 104 yr old mother's computer has hacked and I needed someone to come out and give me advise as to what to do. I called Alan. Alan called moments after I called which I was thankful for. He told me what things I needed to worry about and what to address on the phone. He spent some time speaking with me. He told me the things he thought needed to be addressed, and told me he didn't think he needed to come out and wanted to save me money if I could do it myself, which I could. It is not very often that I speak with someone who is willing to help and is not just interested in making a buck. I have other older family members who are not as computer savvy as myself, they we in the room when I was speaking with Alan. They all asked me for his contact information, as they do run into problem that need to be addressed time to time. I would recommend Alan to anyone who has computer issues as I thought he was running a fair and knowable business and looking out for YOU! Thank you Alan! read more

I have an older MacBook Pro which I rarely use. I noticed the battery expanded causing the back panel of my MacBook to protrude, losing a few screws. I found Natomas Computer Tech on yelp after sending out a service request to multiple companies. Alan was quick to respond and offered me suggestions for my issue. Ultimately, I met with Alan for him to best assess my needs after looking at the issue in person. Alan was very informative and honest! He works out of his garage and has all the tools needed to get the job done! I thought I was going to need to spend way more money but Alan did not try to trick me into paying for a new battery as it was not needed for my situation. I learned MacBooks require special screws and screwdrivers, which he was able to supply. I'm grateful for his quick and honest work! Highly recommend! He also accepted payment via Venmo. read more

Natomas Computer Tech - Old MacBook battery safely removed by Alan - IT Services & Computer Repair Near Me - Sacramento, California

Natomas Computer Tech was super helpful in helping me diagnose my screen issue with my laptop. Alan, the owner, picked up the phone right away and aided me in navigating the issue. He was prompt with researching my product and gave transparent pricing. He also provided a few potential solutions and advised me on the best steps to take to solve it. Ultimately, I didn't need to have any work done on my device however I would certainly return and recommend his services. Alan was prompt and honest and had my best interests in mind. Thank you! read more

Alan responded my online inquiry promptly and thoroughly. He gave clear price quote. Onsite service was professional, courteous and helpful. I am satisfied and will recommend his service. read more

Great same-day service--very knowledgeable and helped transfer all my data while showing me how to boost my new computer's performance. Thank you so much! read more

They gave me free very helpful advice over the phone. I was able to get my printer to function correctly thanks to their suggestions.

The person we spoke to was so friendly. Not only that but we wanted to bring our pc in and diagnose it since something was wrong. We gave him details and he walked me through exactly how to fix it on the phone. If it wasn't for him, I think I might have cried a little since I'm a college student and I needed my PC for classes. I am so thankful and typing this from my PC as we speak. read more

I called to see if they did services on a lock laptop. We was traveling and my daughter popped on the hotel wifi and got locked. The person I spoke with was very helpful and give me a lot of tips to unlock my laptop. read more

I called today for a quote on a small repair for pc, an Ethernet cable was broken and stuck in the port. Natomas computer tech answered right away and helped me troubleshoot the issue over the phone. He acknowledged what I was experiencing and reassured me this was a quick fix I could do on my own. After sending a picture of the issue, he walked me through the steps and sent back pictures with arrows and instructions. Within minutes I was able to resolve it. Service tech was honest, has integrity and solid knowledge of home computers. Although I didn't actually have to pay to have a repair done, I will be returning to Natomas Computer Tech with future questions. Thank you for the quick response and walking me through the steps. Cheers! read more

Alan was very knowledgeable and helped me with figuring out the repair on my PC. He was also mindful of cost and time.

Complimentary Service Today my fairly new Windows laptop crawled and snailed along. I could not load any web pages no matter what website I visited. I called Natomas Computer Tech by simply Googling from my smartphone. I explained to Allen what was going on. He helped me troubleshoot right over the phone, and resolved my issue immediately. On top of that, he said it was a complimentary service! I highly recommend giving Allen a call if you're having real-time computer issues. Thank you so much Allen! read more

Natomas Computer Tech - IT Services & Computer Repair Near Me - Sacramento, California

Ran into some technical and software issues when building my gaming pc. I'm an experienced user, I've built PCs in the past but this time I was stumped. I contacted natomas computer tech looking for a quote and received not only a quote, but professional computer support as well. His pricing was very fair and his communication was excellent the entire time. I will contact him again for future issues. Here is how I got my pc back from him, amazing results ! read more

Natomas Computer Tech - IT Services & Computer Repair Near Me - Sacramento, California

I suddenly had laptop charging problems so I messaged several tech repair businesses in the area. Not only did Alan respond to me first but the communication with him was straightforward and succinct (asked specific questions like laptop model number instead of giving a generic "just stop by at our place first" message, which I received from a couple of other businesses) and he provided the cheapest estimate. When I eventually showed him my laptop, he did some diagnosing, walking me through each step explaining what he was doing. It turns out that the problem was less severe than I thought and he was able to fix the problem in a jiffy. Pretty professional and would contact him again if I have another laptop-related problem. Would recommend if you need some PC/laptop repairing. read more

I gave this a couple of days before leaving a review to ensure that my computer was working properly. From the start Alan was very knowledgeable and quick to respond to all of my questions and or concerns. I would highly recommend Natomas computer repair to anyone who is in need of some type of computer repair and/or servicing. Alan was able to take me in, in such a short notice and also ordered the part right in front of me, I didn't feel like I was being sold on anything, I felt like I was dealing with a family member who truly cared about me. I reached out to numerous computer repair companies and no one came in as competitive as Natomas Computer repair. Not only that! He provided excellent service and his rates are reasonable! Other places were charging me extra to have my computer repaired within 24 hours of receiving my part, Alan didn't charge anything extra to take care of the problem as soon as possible. Again anyone who is in need of computer repair this is the guy to go to. THANK YOU ALAN! read more

Natomas Computer Tech - Completed screen repair - IT Services & Computer Repair Near Me - Sacramento, California

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Alan the owner was very professional, prompt and friendly. I believe I have found the computer technician I've been searching for. Thanks for fixing my computer issue Alan! read more

Awesome. Contacted at 9pm. Arrived at 9:45. Fixed some cut wires and got internet back up and running so my wife was able to work from home next day. read more

Alan is very knowledgeable and very interested in solving your problems. We got a wrong mother board and He offered one of his until the new one arrived. I will defenitly use his services again. read more

Quality of service and Value is top notch. I message him and he responded in minutes. He will walk you through with all possible solutions. He teaches me while working on my computer. Highly recommended for all your computer needs. He definitely the best computer technician in Sacramento or Bay Area. read more

Spoke to Alan about some boot issues on our laptop and he had it fixed over the phone in less than 5 minutes! Super nice guy, and I'm sure we'll be using him for all our computer needs. Very very satisfied!! read more

Alan is a very knowledgable computer tech! On my Alineware I was basically stuck under a boot loop because I was having an underlying problem with a corrupt windows installation from a stupid previous owner who sent me this with everything being slow, overheating, and fans running loud! After weeks of tuning and fixing from this previous owner this Alienware was much better but then I noticed it still frame dropping because my other 2 cores were missing? So I tried to fix it under config to use all processor and got stuck on a VERY SCARY boot loop. Good thing about Alan is he is very cautious of every situation making sure that the next decision would not make the situation worse. Being very cautious shows that he knows what can happen because of his great knowledge. We got everything fixed up by fully resetting the PC because current windows install was corrupt. That was a scary experience because I worked hard to buy this Alienware and need the laptop for college work the day after. Alan is a 5 Star magnet :) read more

Natomas Computer Tech - IT Services & Computer Repair Near Me - Sacramento, California

I needed a computer expert to help me navigate through a great many laptops that came into my possession and Alan from Natomas Computer Tech did an outstanding job. He evaluated each computer one at a time, explaining in layman's term each step of his processes, and thoroughly met my expectations. I can see why he is highly rated on Yelp. I highly recommend his services to anyone in need of computer repair. read more

Waited a couple days before I wrote this! I brought in my computers at week becuz my 3 yr old laptop/battery was draining in minutes. I decided to message Alan pretty late at night, and he responded so quickly! He provided a quote and his approach to the issue. So I brought it in the next day. Next day, I brought it in (love his garage setting) he checked my computer and quickly identified that I needed a new battery. He ordered one in front of me, gave me an exact quote, and he said I can either leave it or bring it in when it arrives. I did that! So fast forward to this week, I brought it in, he changed it out within 10-20 mins, and my computer is back in shape!!! His rate is super reasonable and he works with u for sure. He doesn't try to upsell you anything (SO IMPORTANT TO ME becuz if anyone tries to sell me anything else I instantly lose trust lol! ) and is really there to try to help you solve issues. He also gave me some computer maintenance tips, I appreciate them! Alan is skillful at his craft. He can recover broken hard drive for data, and as small as changing out my battery LOL! highly recommend you coming here for honest and quick service :-) read more

Thank you Alan! Had a great experience when my laptop was giving me issues. Flexible drop off and pick up times and easy to get a hold of.

I'm just back from a visit to Natomas Computer Tech and I'm very, very happy. I needed the power supply replaced in an old computer due to a noisy fan, but that's not something I'm comfortable doing myself. I obtained a new power supply and brought it over, but it turned out that supply was bad. Since it was really only the fan I cared about, he offered to put the good fan from the bad power supply into the old power supply, warning me that I'd then be unable to send the defective one back. I just wanted the problem fixed, so he made the swap while I waited and now my computer room is quiet again. Very, very nice, calm guy who clearly knows what he's doing. I would absolutely do business with him again. read more

I had an amazing experience working with Alan. He is very knowledgable about computers and how to fix different problems that comes with it. Alan is generally a great person to work with. He shared some of his knowledge along the way and educated me on every step he took to fix the problem. He is an honest guy that won't cheat you for your money and he is there to help people. I highly recommend Alan for all your computer needs. read more

What a nice and knowledgeable guy! My daughter got all the parts to build a computer and ran into a snag, he was available and so helpful. A few tweaks...And now it works!!! Very appreciated! read more

Spoke with Alan on the phone multiple times. Helped solve my issues without charging me. Awesome customer service!

Professional and helpful throughout initial consultation. Willing to work with me through every step of the way and was patient and vastly knowledgeable throughout. Very honest as well - told me they were backlogged and didn't have capacity at the moment in a polite manner. read more

Thank you Alan for your expertise & excellent customer service! My sons gaming PC stopped working & Alan saved the day! He was able to diagnose and fix the issue the same day. He was very accommodating! read more

Natomas Computer Tech - Gamer back on line! - IT Services & Computer Repair Near Me - Sacramento, California

Alan's honesty and professionalism was more than I could've ever asked for! I brought in my old IMac I planned to use for video editing. After he took a look at things he was honest and let me know that the old HDD wouldn't be powerful enough to do the things I was expecting. And directed me to a few newer models online for me to look into. I appreciate the honesty and will definitely be a returning customer in the future! Thanks Alan! read more

I had a hardware issue with my desktop. I was pretty sure what the problem was, but I don't like trying to fix hardware issues on my own because I'm afraid I'll do more damage than good. I called several repair places around, and Alan was the only one who answered the phone. He told me to bring the computer by right then, and he diagnosed the problem in his shop while I looked on. About 15-20 minutes later we knew what the issue was, I ordered a replacement part from Amazon, and as soon as it came in Alan fixed it right up. His prices were fair, and he's a nice guy to boot. Highly recommended. read more

Alan responded quickly and gave me an honest and fair opinion. He got me my hard drive off the computer and showed me where to find another computer that would be less expensive than repairing my own. I appreciate the honest opinion and help. I would highly recommend his service. read more

Helped me build my dream gaming pc! Great service and very reliable. Thank you again Alan! read more

Natomas Computer Tech - IT Services & Computer Repair Near Me - Sacramento, California

Great service at a very reasonable price. Does not try to gouge you, in fact, he did his best to try and solve my problem via no cost trouble -shooting first! Highly recommend! read more

Alan is a great trustworthy guy and very knowledgeable. He repaired the broken power port on our Dell laptop. Good communication and straightforward on the repair process. Was fixed quickly. Will definitely use him again. read more

Diagnosed a very tricky problem with my PC, I was convinced it was my motherboard and had almost bought a new one, he narrowed it down to my CPU. Very grateful for his expertise. read more

I had some issues debugging a failed reboot on my Windows 10 laptop. Alan was available for consulting on a Sunday and gave me the right guidance to get my computer booting properly again. He's a lifesaver and provides excellent service! read more

In less than A H, Alan ask me what was the problem with my laptop and went searching for a whole brand new laptop and found me a great deal for a new laptop! All I have to do now is switch my hard drive to the new computer and BAM, saved a ton of money. Alan must be one of a kind repair guy in this area because he answered all my questions and He didn't want a dime from me. Thanks again! My stress level is down to 0 :) This is an update I did his first suggestion to get a new charger and he was right, computer is back working but now I know how to protect myself if using public WiFi thanks again. Everyone else I contacted was not helpful, thanks read more

Helpful, knowledgeable, professional and doesn't make you feel stupid for asking questions. Very reasonably priced.