when on vacation, my HP laptop 1.5 years old was caught in a software loop (frozen) my screen kept…read moredigitizing and the mouse stopped working altogether. Mobile PC took my laptop on Monday and returned it one week later. Happy to report all issues were corrected and the laptop works perfectly after two weeks of use. Price charged was reasonable. The only reason I did not give Mobile PC 5 stars was their poor communication during the process. All phone calls came from me to get any updates. Very concerning as I have never done business with them before and thought they could be downloading sensitive data or other mischief. To better put your client's mind to ease, Mobile PC should reach out to their customers to give them frequent updates and timeframes on the repair. Simple customer service would make them excellent.

We have enjoyed a fantastic working relationship with this company for years and it's high time…read morethat we share our high regard for this company's owner and staff. We can't thank Mobil PC Doctor enough for their prompt and professional service. We just experienced a complicated issue and they were able to apply their computer technical skills to resolve our issue. They are the absolute best!

I had a problem with my copier not responding to my computer. Jim called me and set up a time and…read morewas able to fix it. Gave me good tips to use on my computer , so helpful for a senior. Thank you Jim.

From the owner: I fix the issues without too much "tech talk", and I explain things as I go. Word of mouth is what…read morekeeps people coming back again and again.

Quick to respond. Understood my issue, was very knowledgeable and fair. I highly recommend for…read moreall your computer needs.

From the owner: Troubleshooting and Diagnosis Virus Removal…read moreComputer Maintenance Computer Setups Data Transfer, Data Backup and Recovery Hardware Installation and Replacement Software Installation and Configuration

My phone started having connection / charging problems. An error message would appear no matter…read morewhich cable I used. My choice was repair or replace. I did not want to go through the hassle of changing phones. Fortunately, I found this business, and couldn't be more pleased! Eli was very aware of how much I depend on my phone. He worked carefully and quickly, and even spotted another problem that he took time to fix. All for a very reasonable price. I am extremely pleased with the service provided, and wholeheartedly recommend this business to others.

My iPhone was completely stuck in an update. I had to use the echo device to call. I described the…read moreproblem and Chris said bring it in. It is conveniently located on Main Street, Hyannis. He knew exactly how to fix the phone and said it would take an hour or so. He did say it would have be reset back to a new phone. No problem iPhones are easy enough to set up. I picked it up the next day, did a restore from iCloud and my phone is as good as new. Highly recommend. The big box store first appointment was four days later. If you was want personal, fast and expert service call Chris.

We visited this Staples yesterday as it was on our way back from Cape Cod. Located in a relatively…read moresmall shopping center, one wouldn't know that this store was here if not for the sign. The exterior appearances of the shops fits with the style of the town. This Staples wasn't very large and there was a lack of associates on the floor. Fortunately, we were able to get assistance from the tech associate at the tech desk. He was quite energetic while still maintaining his patience with uncertain customer before us. Eventually we got help and was able to purchase what we were looking for.

I had a bulky item (dehumidifier) to return to Amazon. I brought it to the UPS store in Harwich…read moreFriday and they refused it because they couldn't scan my printed label. I then brought it to the Staples printing and shipping service yesterday and the young lady working there prepared the label and took the shipment. The young man took a cart out to my vehicle and brought the item in. Your two employees working in that section yesterday afternoon were very pleasant and helpful, unlike the UPS store. I will certainly use their services again when needed. I also bought two items for my printer and again received excellent service from another employee in locating them in the store.

Well, my bank account was hacked and Cape Cod Five recommended Pat White to clean the many viruses…read moreon my computer. He did an incredible job! I couldn't be happier. It took him some time to get rid of all the viruses but he was very diligent and worked extremely hard. Kudos Pat.

I am not from San Francisco, CA. I am from Cape Cod. Nothing was ever discussed about the…read more"Warranty". I also NEVER made harassing calls or emails to him. Am I trying to hold him accountable to our phone conversation? Absolutely. The response by Patrick, the Owner of On Call Computer Services is 100% False. Never have I harassed him or threatened him in any way. There were other people in the office who heard the entire conversation. There was one phone call to Patrick where we discussed the pick up and refund of the computers. Patrick stated he had to "find the money" to refund us. This call was on Monday, the 31 st of March 2025 this past week. We had an uncomfortable conversation, however, never did I threaten him or swear at him. He is clearly trying to push some sort of false narrative to now avoid doing what he agreed to do in our conversation. We also agree to talk later last week and when I never heard from him, I called the business line which went directly to voicemail without ringing. Then I tried his cell phone which did the same thing. I have received an email from Patrick, threatening me with a restringing order and the like. I've never been to his business and he is correct, we've never met. Although I did see him in the parking lot on Monday after he left the office. Let me state, I and the Controller for the company and while the responsibility of the purchase was on the General Manager, this has fallen in my lap and I'm trying to deal with it. I will not be bullied into Patrick's belief his is somehow the viticim. He built three computers for the company for a total of $5,200. Two of the computers currently do not work properly. There have been at least 4 attempts at repairing them to no avail. The third one is in another office in a different town and has never been turned on due to the issues we've had. Patrick blocked me because I'm trying to hold his company accountable. He has no money and is simply spreading lies. After the one phone call we had, I thought we had an understanding. Clearly, something changed and I will have to pursue through the proper legal channels. Everything is this review is 100% accurate with phone records and cancelled checks to prove! All he has to do is pick up the phone, like a man, and have a conversation.