I was so impressed with his service! He arrived in a timely manner and was able to get my door…read moreunlocked very quickly. I would highly recommend this business to anyone in the Santa Barbara area that is looking for value in-service requested.! very reliable and genius locksmith, customer service is outstanding! So grateful to be back at my house :)

Very quick response and was able to accomplish what I needed unlocked in just a couple minutes…read more Highly recommend.

SecurePro has been a phenomenal security company to work with, especially as a new business owner…read more I share a parking lot with them, so they were the first company I contacted when shopping around for security systems installation. Not only were they the best available price, but were able to get things set up very quickly. They are always available if issues arise (always my fault, nothing wrong with the system), and have reached out on numerous occasions to check that everything is working and to our satisfaction. For me, being able to talk to experienced personnel, who are familiar with our system, and not dealing with a remote call center is very important, and they have excelled in that aspect. Jason, who is part of their support staff, went out of his way to help with a minor issue I was having in real time, and fixed the problem. He even personally walks packages and mail over to our location if they are delivered to their unit instead of ours. The installation technician Tyler was extremely helpful in setting up our system, and took additional time to walk me through the system and it's functions, including how the sensors work, where they are placed, and the control panel and remote app to ensure that I was able to use the system properly. Finally, the sales manager Lina, has been beyond helpful with making sure our needs are met when it comes to security, and has followed up with us regarding potential issues to ensure we are satisfied with everything. They are awesome neighbors and a great company if you are considering security system needs.

Abe, Lina, Joe, & Jose at SecurePro did a wonderful job helping us replace our 20+ year old…read morecommercial fire alarm control panel, multiple pull stations, and the 10+ sirens and strobe alarms we needed. Other commercial fire alarm companies in SB, Venture, Oxnard, and LA were harder to communicate and work with. But SecurePro gave us a competitive price, were great communicators, and efficiently installed everything by working around when different rooms were available at our motel. We would wholeheartedly recommend them to any businesses that need commercial fire alarm repair, replacement, and monitoring.

We had the technicians Fernando and Chad over this week. They installed security cameras. It was…read morenot an easy job. They were both awesome to deal with, they were patient to figure things out and did a great job to get it done. A 5 out 5 plus performance!

Came out right away and came up with innovative ways to fix my security camera systemread more

Riviera AV helped move a 77" TV plus wall mount and Sonos Arc with such attention to detail and…read morecare, the finished product is PERFECTION! Without Kevin I would have had to watch my movers destroy my beloved AV equipment. Riviera AV just saved me by unmounting all their work and safely moving the TV, Soundbar etc to my new home. This is the 3rd time Riviera has exceeded my expectations. Somehow, they exceed my standard of perfection!

Riviera AV was awesome to work with. Fair pricing, fast and clean TV install, and super friendly,…read moreprofessional guys. They even came back to help adjust the TV tilt afterward -- above and beyond service. Highly recommend them for TV, sound, or security installs in SoCal or Central CA.

Brad provides excellent customer service and a high quality product. Five years ago he personally…read moreinstalled our customized security system and on the very few occasions we've had any small problem, he has been extremely responsive and supportive. Highly recommended alarm and security company in the Santa Barbara area.

Needed some help with my home alarm and Brad got back to me pretty quickly and was super helpful. I…read morewould feel pretty confident referring friends

They were great. Had a little disagreement as far as the cost, but once we agreed, I was very…read morepleased with the work that they completed. I would suggest agreeing to the overall price prior to start of job.

I had 2 flat screens installed on wall and was pleasantly surprised on their professionalism and…read moreservice. The place I originally wanted the tv mounted didn't work so they recommend another wall. And now I love it. Really opens up the room. I would recommend these guys (Orlando and Andres) to everyone. I have a business in town and I would keep these guys in mind next time I need someone.

Frank Lilienthal was our tech who came out today and he is absolutely wonderful!!…read more He went above and beyond to help me with an issue my office has been dealing with for some time. Frank is very friendly, professional, COVID prepared and prompt with arrival. I would recommend Frank when calling Bay Alarm!

Thank you, Bay Alarm, for installing my alarm system, to give me peace of mind. I appreciate the…read moregreat customer service from, Claudia Rivera, and the installation by, Anthony. He showed me how easily it is to operate the alarm system.

This local company is a hidden gem…read more 99% of the time when you need a house, call, you will get the owner, Jeff. Isn't it great to get the person who is familiar with the wiring, sensors, and cameras?! That is accountability. All of the companies hire call centers, so whether they are big or small you're getting the call centers that are immediately responsive and will call the police or fire if you want them to you or if you're not responding. So the size of the alarm company does not impact the response level. What a local smaller size company means is that you get people who know your system and have accountability; it means getting excellent customer service and you might even have the mobile of the owner. That big company, ADT, promises, but does not deliver, and is extremely difficult to actually reach somebody. Who knows what's going on with your home and account. Both are ourselves personally have had very bad experiences Instead choose local. Consider Pro Tec Oh yes, when I got some new doors put in and the door people did not put the sensors back in correctly. He came right up and took care of that very quickly. Prices are reasonable.

We are so incredibly disappointed in this non existent security system There is no-one who you can…read morespeak with and all you get is the answering service. I left about a dozen calls and said it was an emergency, and I never recieved a call back. I had to literally cut the wires to stop the wall unit from ringing because I could not get a service person out too disconnect it. I have switched to ADT and I know I am now protected. Pro Tech is a joke of a system.

ADT has the worse customer service! They double bill you and you will have no luck dealing with…read moretheir customer service reps as they speak limited English. Spent hours on the phone and they can't help you!

I was an ADT customer for 28 years, but finally terminated my account after the alarm system…read morecontinuously malfunctioned. ADT never credited me for the days and weeks when I had to turn off part or all of the system and instead sent me a bill for $693 for "early termination." Yup... I was a customer for nearly 30 years and they want to bill me when the equipment they sold me stopped working.