Caden was awesome to work with! My girlfriend's laptop had locked up, and we couldn't recover…read moreanything because we didn't have access to the old email anymore. He reset the computer and reformatted everything for us. The transaction went flawlessly. Caden was very professional and fairly priced. I'd recommend his services to anyone.

From the owner: Quick, reliable fixes for when your devices hit a snag -- we're here to reconnect you to your…read moredigital world.

What fantastic customer service! Despite being unable to fix my problem, I can't say they didn't…read moretry. When I was charged, I felt the fee was a bit excessive and said so in a review. To my great surprise, they returned my check! I realize that any business has to make some money to stay afloat and would have been happy to pay something - just not the amount I was charged initially. I am impressed with their willingness to make things right and I'm very happy with their response!!!

First off, they were unable to fix my computer. Had a cracked touchscreen on my laptop that they…read morecouldn't find the screen for. The fact that I would give them 5 stars says something about their service. Always kept me informed on what was going on, seemed to know they're stuff and kept conversation on a level of someone who doesn't know computers like them. Gave me a full refund without any questions. Wish my computer would've gotten fixed but it's just something out of their control. Highly recommend!

For our new pharmacy building, they ran all data cables, installed server rack, installed WiFi…read moreaccess points, and set us up with a new VOIP phone system, which saves us quite a bit of money vs the old phone system we were using. Also installed TVs for the customer waiting area, as well as displays that interface with the pharmacy system software. New paging system with SiriusXM radio was installed on the sales floor and in the pharmacy area. Panoptic Logic is also building a new website for the pharmacy.

From the owner: Serving the Tri-Cities with Remote and On-Site I.T. Managed Services Alongside Experienced and…read moreProfessional Marketing & Advertising.

Excellent customer service. A kind and helpful staff. I would definitely recommend this location…read more Reagan was instrumental in helping my father get his phone upgraded and transitioned. Thank you so much!

From the owner: Cellular Sales is Kingsport's go-to Verizon Authorized Retailer for the latest devices, including…read moreiPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S26 Ultra. We offer personalized service, device upgrades, and trade-in options on America's most reliable network. Our mission is to keep Kingsport connected with top technology and expert guidance. Visit us today at 4128 Fort Henry Dr for the newest smartphones, tablets, and accessories.

I've never had an issue there with customer service. I use that store instead of having to wait for…read moreitems to come via delivery. My only disappointment is when they out of stock on something I feel an office supply store should have on hand.

We had a quick question and we were totally ignored. He didn't even look up from his computer…read moremonitor. This is not the first time, but it will be the last. I'm going to Amazon. Just tried to support our local economy. Thanks for nothing.

My computer went dead. I called and left a message at Aureum Computers to see if and when they…read morecould look at my computer. Richard called me back very quickly and offered to look at my computer asap. After I dropped it off, he quickly called and said he found the problem that was inside the computer. His charge was very reasonable. I would recommend this company to anyone looking for computer repairs. Very honest.

From the owner: At Aureum Computers, we’re a small, family-owned business based in East Tennessee, offering desktop…read morecomputer repair, custom PC builds, and thorough cleaning services. Run by just the two of us—my wife and I—we operate right out of our home, which allows us to provide a personal, affordable experience for every customer. Because of our setup, we offer convenient pickup and delivery for all of our services. As a dedicated gamer myself, I know firsthand how crucial performance and reliability are—whether you're aiming for high FPS, streaming content, or just want a clean and powerful setup that performs day in and day out. Every custom PC we build is crafted with care, attention to detail, and a deep understanding of what gamers and power users really need. We also offer deep cleaning services to help extend the life of your system and keep it running like new. At Aureum Computers, we may be small, but we believe in doing things right—with honesty, quality, and that friendly, local touch. When you work with us, you're not just getting a service—you're supporting a family who genuinely cares about the work we do and the people we serve.