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    Recommended Reviews - COMSUBPAC

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    13 years ago

    Commander of all American Submarines in the Pacific.

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    People searched for Public Services & Government 131 times last month within 5 miles of this business.

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    Social Security Administration

    Social Security Administration

    3.1(52 reviews)
    6.3 miDowntown

    Just wanted to share my experience…read more 1. Call the local number ahead of time. The 1-800 number is a trap, you wait for over 1 hour on hold, and then they can't help you anyways. The local folks know exactly what can be done (their services have been scaled back because of budget cuts), and if you need an appointment or a walk in is okay. If an appointment, might be ~6 weeks out because of backlog, be prepared. 2. 4 separate people will ask you why you're visiting, be super clear in what you need + if you have an appointment or were told you didn't have to make one. 3. Listen carefully for the numbers being called. Their PA system is super mid, and depending on who is calling the number from what window, it might not be clear. Lol everyone in the waiting room banded together to try discern what's being said. "You got that ticket number?" "Think it was this, who caught the window number?" 4. The employees are short staffed, but very empathetic + helpful. You just have to work together with them, have your id + documents ready for when it's your turn and they ask for stuff. Thanks to the guy that helped me (think AF vet?), got what I needed to file taxes for my mom who recently passed.

    I saw most of reviews which most people had terrible experiences. But I was lucky to be taken in…read moreearlier despite having an appointment at 9am. They open exactly at 830am. They advise to check in on your phone with confirmation number once outside the door. The worker who helped me said that most times the people don't have current address where the SSN card be can mailed to and correct documents. I got receipt of my application, instructions in case my card doesn't come in 2 weeks, number to call. Card came in within 2 week mark so I can begin my next steps to changing my last name. Much appreciation to the staff for making my first trip to SSA building a successful one.

    Photos
    Social Security Administration - Proof of Identity for minors. School record. Please read.

    Proof of Identity for minors. School record. Please read.

    Social Security Administration - Sample medical record as identification. Please read.

    Sample medical record as identification. Please read.

    Social Security Administration

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    Satellite City Hall - Line at 10:05 am

    Satellite City Hall

    3.2(228 reviews)
    2.0 mi

    It was great experience! Thank you to the support staff at your Pearlridge satellite…read more Made appointment weeks in advance for 3 people. Arrived and waited for time and then each of us was called quickly. Questions from the agent at counter, then the photo taken and payment given. Very fast, very efficient for our drivers license renewals. Thank you again!

    Made an appointment on Aloha Q for an appointment at 9 am when they open. Unusual thing is because…read morethis branch is at Pearlridge Center which opens at 10 a.m. you must wait for the dmv employee to come up so the security guard can open the doors. The employee checks you off on his clipboard, make sure you have your appointment confirmation code. Once you go down a floor head to their office at far left. You will be checked for your id and application. Somehow I missed the part about filling in an application so I was given one and proceeded forward but filled in the form first before taking a seat. Luckily it was just a duplicate drivers license I needed since the lamination on mine was peeling off from one top edge. My number was called to window 2 and I had the nicest young man. I told him I no longer needed glasses as a restriction since I had both eyes cataract surgeries. He asked if I wanted to take the eye test. Yes! I passed. Bring your check made out to City and County of Honolulu for $6. Next you move over two windows to your left, get fingers scanned then get your photo retaken. Hooray! At the earliest your plastic license will be mailed to you in 2 weeks. You get a cool temporary license with your photo and information on it. Only catch is you cannot travel with a temporary license. Fortunately I can travel using my passport as ID when I travel internationally. In and out in half an hour. So glad the employee I had was so pleasant, and smiled.

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    Satellite City Hall
    Satellite City Hall - One line

    One line

    Satellite City Hall

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    Animal Quarantine

    Animal Quarantine

    3.4(41 reviews)
    2.5 mi

    Just follow all the directions on the site carefully and you won't have any issues. Our process…read morewith our cat went smoothly and fairly quickly since we had all our documents ready and planned way in advance. They weren't good at replying to emails, but surprisingly they answered their calls and were helpful (they sounded annoyed but still helpful). Only complaint is the lobby area, no place to sit and wait and very small, but I'm sure they have it like that on purpose.

    This review is specifically for the direct airport release and does not contain any information…read moreregarding the facilities if your dog has to stay there for a period of time as I have no direct experience with that. First, be prepared for a bit of a trip after your long flight. It's a bit of a walk past the gates, past baggage claim, near the international section of the terminal to get to the Airport Animal Quarantine Holding Facility. Thankfully, there is a shuttle that gets you pretty close (and then can just go to baggage claim after). And more importantly, and the reason why I am even doing this review, is because of the amazing and helpful staff who met us and the other animals from the plane at our arrival gate and took us through the whole process, showed the best locations for our animals to relieve themselves, and much much more. They made the chaotic first time experience extremely smooth. So thank you, Francis. The Hawaiian process to bring an animal here may seem daunting, stressful, and pricy. But they are doing their part to keep the island rabies free. Also, unlike many other places, while the requirements list is long and complicated, their website is extremely clear and easy to follow. Yes, you'll have to do multiple trips to your vet, do various very specific testing, procure documents and get original signatures (no scans or copies), but at least it wasn't convoluted and unclear. It can be a lengthy process but it's for a good cause and most importantly, the final step was made smoother and made the overall experience great having Francis assist us on the final leg of the journey.

    Photos
    Animal Quarantine - But worth it

    But worth it

    Animal Quarantine
    Animal Quarantine - Cat kennel area

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    Cat kennel area

    Tsa Precheck Enrollment Center - Enrollment rooms.

    Tsa Precheck Enrollment Center

    3.6(16 reviews)
    6.3 miDowntown

    doing everything through the TSA pre-check online portal was super easy then you make your…read moreappointment to come in the only thing that I had trouble with and it's no fault that theirs is when you put in the address it tells you to turn down a street which is only for commercial vehicle deliveries because it's kind of like downtown Fort Street mall where they have the sidewalk for the street but you can go on there if you have deliveries and stuff so and there's no parking in the building. You have to find street parking and then just walk in. There's a bunch of construction going on in the building but other than that, it was fast. I was in and out of there maybe five minutes.

    What a farce. Do not go here super sketch.. seriously. Apparently there are two precheck websites…read moreone where you choose your time and another where they assign you a time. In this case bfs forced assigned time was Saturday at 820 and I'm thinking no government works on a Saturday this must be a scam..but it said they open at 830 on Saturdays on yelp it kinda looked legit. Anyway when I drop him off the doors are locked and there are a bunch of people some from Ewa beach that are here for the same thing. At 9 am the door to the building is still locked while people are still lining up others left in disgust. I asked a lady who was going into the building if tsa is even located in there she said there's a sign on the door you can call. Then she looked and said nope they took it down. Mind you this is a real location, but the one on richards st (1 block away) is way better, I was in and out in 15. There are also locations in Office Depot/max. Some guy in line said he came last week and after two hours they told him computers slow come back next week, only to stand in line to an unopened building. One guy had the phone number to the office and no one answered. It's now Monday and I wonder how long did they wait only to have to go back home. What could they do better? Not make Saturday appointments if the office is closed. If they are open but no one is showing let the hoard of people know versus letting them wait outside for hours. Communicate if computers slow after 15 minutes tell everyone it's up to them if they want to stay but it's slow. Check if the first website that turns up is legit or if there's a glitch with doling out Saturday appointments vs choosing, cuz why is it you can choose a time on the second site listing? Something is def amiss.

    Photos
    Tsa Precheck Enrollment Center - Reception

    Reception

    Tsa Precheck Enrollment Center - Bright and wide reception area

    Bright and wide reception area

    Tsa Precheck Enrollment Center - Entrance

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    Entrance

    COMSUBPAC - publicservicesgovt - Updated June 2026

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