I had to go there to take a pre-employment medical exam as this place was the designated hospital. When I walked in, it was around 4:30 pm. I was expecting to wait for so long because it was around the time people get off of work and I didn't have an appt. However, the waiting time was surprisingly short. I don't think I wanted longer than 15 minutes including the time of filling out medical history. The staff was friendly and quick too. I think my medical exam took less than 10 minutes. Also, the facility was clean and spacious. read more

Concentra - Waiting room. Spacious. - Urgent Care Near Me - El Paso, Texas

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Had an appointment at 130 pm. Got called in at 230 pm put in a room and I have been here for 40 minutes already and have not seen anyone yet. Will see how much longer it takes read more

My company uses Concentra for work related issues so when I wasn't feeling well I decided to give them a try. That was a mistake. I went to the Zaragoza location in El Paso, Texas. I was greeted by a young woman named Ofelia. That was the last of our courteous interaction. she was curt, rude, dismissive and virtually talked me out of staying by telling me that the wait would be at least 3 1/2 hours. Admittedly, I didn't have my insurance cards but had all of my insurance information but she wouldn't hear of it. I started to ask if I could just pay for the service since I'm on a CDHP plan anyway but she just dismissed me and told me that I could return with what she needed. I will never send one of our employees to that location again!! Use Concentra at your own peril. read more

Worst clinic I've ever been to! The doctor that saw me clearly did not care and had horrible bedside manner. I believe it may have been Enrique Porras, but I'm not sure since he had a very thick accent and I'm going based off the follow up physician they had me scheduled for. The doctor didn't listen to any of my concerns and kept talking over me when I tried explaining what I was experiencing. Not only that but he was very dismissive throughout the entire visit. I would never, ever go back to this clinic and I HIGHLY recommend for anyone reading this to go ANYWHERE but here. read more

The PA I seen was wonderful, had amazing bed side manners! Would recommend to friends and family!

HORRIBLE service. I waited 2.5 hours just to be neglected. I had already filled out paperwork and given all the information needed to be seen. Handful of people walked in after my and after payment was made and they all got seen before me. Horrible front desk service, not very knowledgeable. I had to ask for a refund and very rudely was told it's already been voided. read more

I got there early in the morning.. i had 2 days feeling sick with fever and cough right away front desk just starting at me like crazy.. then they were checking my vitals the my oxygen " said I didn't have any oxygen that for me to go to the hospital.. lazy people your there to help and the Job! in that case I had never been in the clinic ! sad but true this people don't care the judge but what you look .. that God I went home I call my Doctor and everything was good! sick and tired dealing nonsense nurses Doctors. read more

Take forever for here before many people and they get seen before I did! Don't come here

Bad bedside manner, seemed like I was inconveniencing them after a work injury, didn't feel comfortable, ended up leaving and going to different hospital. read more

I called into this location five times to obtain an update on an applicant's T-spot results, which had been incorrectly uploaded to escreen. In each instance, Sylvia or Laura answered the call and immediately disconnected when I started explaining the situation. read more

2nd person in and still waited more than a hour to be called. Another hour waiting for nurse practitioner . They don't like big boys here when it comes to physicals. I never come but the company I work for is mandatory. I hate it here read more

Had to wait 1 hour and 30 mins for a fit test that took 2 mins to do. I got there at 9 am and it was just a waste of time cus a lot of people that got there after me went way before me read more

I went in last week and was given only 3 days of antibiotics for a UTI and was told to wait 3 days for the culture test (have always been given antibiotics for 7 days for UTI) to come back it's been past that and no word and my symptoms are still there. Tried calling and they asked me to come back in when the provider told me that I can just call. It's an inconvenient that I even have to come back in to waste another copay for them to tell me again what I have. read more

ridiculous service from the get go the man at the front desk was rude and had an attitude for absolutely no reason then proceeds to call me a liar cause I told him I was my little brothers guardian and I answered yes cause i assumed yes since my mother is a single mother and I am 18 and he reacted so disrespectfully for a mistake if you don't want to be at a job that works with people then don't simple. I don't see how a patient would want to go through with a visit with how that service in the front desk is. read more

If I could give zero stars I would for shitty service and not willing to help the customer out

I had an appointment for 12:15 and arrived on time for it and I've been waiting for an hour so far. Whats the point of scheduling an appointment at an exact time . read more

First time here. Very clean, staff all very knowledgeable & friendly. Not too long of wait as a walk in. They do physicals, drug testing, check ups & urgent care. Looks like all new updated equipment. Even has X-ray lab onsite so you don't have to go to another site just for X-rays then come back or set a appointment. Took both my insurances. Tricare & Aetna. Dr. Holland was awesome. Explained everything to me normal people talk, showed me my X-rays & even put them on a CD. Was in & out less than two hours as a walk in. read more

Concentra - Descent amount of space. Very clean. First time here. Might be a new building. - Urgent Care Near Me - El Paso, Texas

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Slow only six people when I checked in at 0845 for a random. Had go when i check in they did not seem to care. It is now 0940.The people here are very short and very rude. need to do a quality control and ask these people to put away their cell phone. read more

Doctor change my registration with out even seeing if I was better or anything I should have been checked before any charges where made then when I asked if i can be seen to make sure that the restrictions she change was safe and ok for me to follow they said no ....I talk to the doctor to see why the restrictions were changed it was because my company kept calling and saying my shift was 10 hours not 8 I ask if they can be put back to the restrictions and they said no the doctor has to see your first ok if that's the case why was there changes made with out the doctor checking me they couldn't answer my question...... the doctor change them did not inform me of the changes made I asked the doctor and a few days prior of my job calling and asking for me to work more hours I had ask the doctor to up my hours so I can be at work longer me they told me no that the doctor has to see me first but when my job calls the doctor changed them so I kept asking to be seen to make sure I was ok to work more they kept saying they won't see me until my appointment I told them I was in pain they still said no my job had to say for me to go for them to except me!!! Then I get there they give me atitude at the front .....The therapy is the only part of the doctors office that helps read more

51 Ave - Buckeye. Phoenix,AZ. Thank you very much to Matt for quick work in minutes, for what we had otherwise would have been waiting for days. It renews my hope for humanity, and relieves the stress of waiting for days. There are good people out there, Thanks Matt read more

Nice place but wait time is ridiculous. Make an appointment and still wait for almost 3 hours.

I've been here three times and, with the exception of an exceptionally rude receptionist, the staff has been wonderful. The woman in reception was cold to the point of rudeness and treated me as though my being there for medical attention was a personal hindrance to her. If she hates sick people so very much, she ought to find another career. read more

DOT drivers need to avoid Concentra at all costs they are targeting drivers for frivolous sleep apnea testing. I have never been denied a medical exam even when I did a physical for Homeland Security. I went in for my medical exam 12/22/17 the doctor referred me to sleep apnea testing claiming that I had chronic obesity. I am 5'11'' 240lbs by no means am I skinny but I am far from obese. Since the referral I have done my sleep apnea test and was diagnosed with a very mild case. I took back the results and proof that I had purchased the CPap machine. The doctors are stating that as per Concerta rules they are not allowed to give a medical card until two weeks after monitoring my use of the CPAP machine. There are no such FMCSA regulations which would deny my medical card with my compliances for treatment. I have researched this subject and DOT officers have instructed me to go to another physician for a second opinion and to get my medical card. This facility is obviously just trying to play god and more interested in their referral money than actually doing honest medical exams. read more