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    Concentra Urgent Care

    2.3 (49 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Concentra Urgent Care

    Physical therapy

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    Recommended Reviews - Concentra Urgent Care

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    5 months ago

    Seriously a good experience. The medical assistant was very kind and efficient! Thank you so much for helping me.

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    3 months ago

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    5 months ago

    Really terrible customer service. The moment I walked in the front desk lady seems to roll her eyes and then dismissed every question I had.

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    7 months ago

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    5 years ago

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    5 years ago

    Nobody answers the phone. Called several times and no response. Why have a phone....good luck.

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    5 years ago

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    9 years ago

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    10 years ago

    Business owner information

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    Connie C.

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    9 years ago

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    9 years ago

    Quick. Succinct. Just schedule a day or two ahead for whatever checkup you need and they'll take care of you.

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    10 years ago

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    Page 1 of 2

    Ask the Community - Concentra Urgent Care

    Review Highlights - Concentra Urgent Care

    When I was referred to the Emergency room, the doctors made sure to call in advance so that I would not have to wait around there either.

    Mentioned in 2 reviews

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    NextCare Urgent Care Flagstaff - S. Malpais Lane

    NextCare Urgent Care Flagstaff - S. Malpais Lane

    2.6(50 reviews)
    1.2 mi

    The only reason I did not give 5 stars is because of how unfriendly and unwelcoming the front desk…read morewas. The doctor on the other hand was great! She was very thorough and friendly. She was patient when my husband was trying to explain his symptoms. The location is modern and very clean, easy to find as well.

    This place is actually awful. I was booking an appointment, and the website recommended a virtual…read moreappointment. I paid $166 for a 2 minute long conversation with a doctor telling me I need to come in instead. Booked an appointment for 2 pm the next day. I wasn't brought back to a room until 3:12. Then I was told there was only one patient in front of me and "it should be quick." Was not seen until 4 pm, after hearing the staff loudly talking down on other patients and gossiping. I could hear every single word of their conversation. Staff seemed to want to do anything but take care of patients. By the time they finally came in, the physicians assistant told me they don't have what I needed to treat me. I never once raised my voice, or was rude and when staff left my room I could clearly hear them saying I'm ungrateful and a staff member said "when I feeling angry I try to be grateful instead." Why would I be grateful for being charged $300 and getting 3 hours of time completely wasted? On top of all of this, they want me to come back AGAIN after they told me there is literally nothing they can do. I think I've earned the right to be frustrated. Extremely unprofessional, I will never be back again.

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    NextCare Urgent Care Flagstaff - S. Malpais Lane
    NextCare Urgent Care Flagstaff - S. Malpais Lane

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    Flagstaff Medical Center - Turned it off and its been 1 hr and not a person has come to see.

    Flagstaff Medical Center

    2.6(180 reviews)
    1.1 mi

    I visited the ER for heart related problems. ER staff was knowledgeable and attentive while crazy…read morebusy. The checked me into the hospital for further testing and the level of care changed. However I sat in my room all afternoon and didn't see a doctor until the next morning. In the ER they discussed the 'cardiac team' that was going to guide me through a testing and treatment plan but the 'team' seems to be mythical, there is no 'team'. Dr Wani was mentioned by just about everyone but I never saw the man, even when I was taking a stress test. He must be very busy. Good facility but disappointed with the medical management.

    Jan 8. Yes, they do have cameras in the rooms and I saw them. Yes that's a HIPPA violation. Another…read moreupdate, my friend was admitted AGAIN for the same thing. They first told him his intestine was twisted but could untwist on its own? Really? That seems impossible. Now that he's admitted again, they tell him he has stomach cancer? He hasn't ever got medicine only a hydration pack but he has had some CT scans. They released him a couple days later. I guess he's cured. I also found out that the first time he got released, I was busy but was going to send a uber so he could get home and that front receptionist... the daytime one w grey hair and glasses told me he was refusing all calls from me and wanted No Contact. I said I was going to organize a ride home so she could call me when he got released and she just kept screaming No Contact. I know it's a Wierd place but I found all that very odd and thought maybe my friend just wanted to sleep and didn't want any calls? I found out later that he never said that, no one told him I was on the phone or that he was getting calls and that he never told anyone to not put calls through. He asked why I didn't come by and he was sad that I didn't come to visit that last day(cuz I was there earlier and they said they would release him soon or tomorrow ) and he thought I was mad at him or upset with him for something. So he ended up trying to get a higher price taxi and was waiting in the lobby about 7 minutes after getting discharged and the security guard grabbed him by his coat and threw him out, like forced him out the door physically for trespassing? The guard didn't believe him and the workers and that receptionist didn't even help? I really mean it when I say KEEP YOUR EXPECTATIONS REALLY LOW HERE. It's a very strangely run place. Jan 4. Keep your expectations really low here as you will really be shocked by incidents you encounter. They don't really care for the patients here, the nurses only run tests ordered by the Dr. if you ask anyone staff for help, they all say "It's not my job" I told one lady, it's not my job either but I'm doing all the grunt work trying to get it handled! I see a lot of Wierd signs around the buildings promoting being nice to the workers there which seems as if they have a LOT of customer service and patient service problems. My sick friend never got medicine and was ignored a lot in the 4-5 days he was there. He was left dirty and refused use of the shower also. It's kind of a downhill low budget run place, with strange protocols.

    Photos
    Flagstaff Medical Center - His low vitals and not once did they come in to check on him.

    His low vitals and not once did they come in to check on him.

    Flagstaff Medical Center - Lobby seating

    Lobby seating

    Flagstaff Medical Center - Grill bar

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    Grill bar

    East Flagstaff Family Medicine

    East Flagstaff Family Medicine

    3.6(40 reviews)
    1.9 mi

    They do not call you back, do not do refills, and the front office staff is the rudest I have ever…read moreencountered. i was told to come in the morning of my appointment for labs, and I had fasted. Not only did I not get the labs nor get to see the doctor, they took me in back to get interrogated by the billing department about a 40$ past payment. They also knew I was out of my blood pressure meds and seemed to be purposely trying to upset me. I will never go back there.

    Where do i start, my family member is very sick. East Flagstaff Medicine seems to care more about…read moremoney then they do helping their patients. The last month my family member has been going through a lot of life threatening situations. I don't think the gate keepers know what their role's are. As it is the medical fields here in flagstaff do not talk to each other. We have been going in circles since he was diagnosed. That's where I come back to East Flagstaff family medicine. I have reached out to this office who has been our families Dr for over 20 years. Honestly I think if our Dr/nurse practitioner (Sara Reeves) would just call me or my husband back to hear our concerns we might be able to understand why we are always referred to the ER, which is it's own hell hole. Today was the last straw when our specialist said we needed to contact our primary dr for a referral for a procedure. Again another circle. called East Flagstaff Family medicine to get the referral , after waiting on hold listening to everyone's resume I got through. When I finally got the receptionist that put me on hold for ever, just to come back to tell me we needed to go to the ER. For a referral really???? I'm done with them I love Sarah Reeves, but, It's hell to get to even talk to her. I will never refer this office to anyone. If you sick just go to the ER, apparently that' the only place that can help you and not even then. I suggest you look at all the reviews that have the same referral to the ER. or urgent care. this is weird since they are looking for customers. I guess they can't be sick. hmmmmm

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    East Flagstaff Family Medicine
    East Flagstaff Family Medicine
    East Flagstaff Family Medicine

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    Mountain View Pediatrics

    Mountain View Pediatrics

    4.1(15 reviews)
    1.2 mi

    I have been going to Mountain View Pediatrics for about 5 months for our 9 month old son. The…read moreoffice environment is always so friendly and helpful. They have seen him multiple times for his monthly check-ups and his nurse is absolutely amazing. She has always answered any questions or concerns and eased my mind. The interactions with the nurses and doctors is always positive and I highly recommend this establishment for anyone looking for high quality pediatric care. p.s We do not live in Flagstaff, however the hour drive for us is worth it :)

    I've been taking my 9 week old son to Mountain View since he was born. Being a first time mom and…read moreincredibly anxious, he's been there a bunch in his short life. His primary pediatrician is Dr. Berger, but all of the practitioners and nurses there have been lovely, caring, professional and so kind. Dr. Berger is great- I always feel heard out, and my concerns no matter how small are taken seriously. I love the layout of their waiting room- they have a check in and waiting area for healthy kids and babies, and a separate check in and waiting area for those with illnesses, which I appreciate. They even have hours on the weekends, which is great if there's something that needs to be checked out but doesn't warrant urgent care or the ER. I absolutely recommend Mountain View Pediatrics to anyone.

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    Mountain View Pediatrics - Our caring providers!

    Our caring providers!

    Mountain View Pediatrics - Baby bags!

    Baby bags!

    Mountain View Pediatrics - "Sick" waiting room

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    "Sick" waiting room

    Concentra Urgent Care - urgent_care - Updated June 2026

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