I contracted Concept Renovations to remodel 2 1/2 bathrooms , as well as to do some other updates to the upstairs (new linen cabinets, replace carpet, upgrade bedrooms, etc.). It was a pretty large project, and I was able to move out of my house while the work was being completed, which saved some time and money. I was very happy with not only the result of the renovation, but with the process of working with Concept Jonathan and Jacob where my project managers, and they where fantastic. With all the horror stories you hear about contractors, I feel like I got extremely lucky. From the moment they came out to see the place and give me a quote (by the way, They made time on a holiday because that worked with our schedule!), was a true pleasure to work with. Also their field Manager Valentina was always at the job site making sure it was clean and she's very knowledgeable in construction. They worked to get me the best quality at the very lowest price possible. At every stage, they did everything humanly possible to make me happy and help make sure I get the results I want. The contract was very specific and laid out everything that would be done. They do quote the labor separately-- and then whatever materials and finishes you choose are purchased directly from the vendor. I think this makes a BIG difference in helping people save money. Unlike other designers and contractors, they don't take a "cut" or a "markup" on everything you purchase. They get a significant contractor's discount and pass on ALL of that savings. In addition, Valentina took me shopping! We went all around town looking for tile, plumbing fixtures, and everything else we needed and she was helpful in choosing things that would look good as well as making sure all the specs would work. But the best part was Concepts responsiveness and communication. We were in constant contact by phone, email, and text, and they came over almost daily to make sure the project was going smoothly and things were being done correctly. They always tried to work around my schedule for meetings and necessary appointments. All the guys on the crew were great, and that's important when you have people hanging out in your home. Remodeling is stressful, obviously. There were various issues and problems that came up, but Jacob was always reassuring and would do whatever it took to resolve everything as necessary. I was able to feel fully confident that everything was being done right and that no one was trying to take advantage of me, and that made a HUGE difference read more

Dear Leandro- Thank you for taking the time to share your feedback. We value every opportunity to improve and address any concerns our clients may have. I would be remiss, however, if I did not take a moment to respond to your review. The bathroom project in question was completed over three and a half years ago. While we understand that issues can arise over time, we were surprised to receive a negative review after such a long period. If there had been concerns earlier, we would have been happy to address them at the time. Upon receiving your voicemail, I responded within five minutes via text message and immediately arranged for my project manager to assess the situation. See was on-site the very same day, (as you can see by the pictures I will be providing on the timestamp ) demonstrating our commitment to customer service. When our team determined within 24 hours that the issue was due to wear and tear and not a result of our workmanship, we communicated this finding to you. Additionally, there was some misunderstanding about the timeline of the project. Initially, it was stated that the work had been completed two years ago, but as our records and text messages confirm, it was actually done over three and a half years ago. We have documentation of this, which we are happy to provide upon request. We strive to be fair and responsive in all situations, and we regret that our assessment did not align with your expectations. However, our priority remains delivering quality work and excellent customer service. Please let us know if you would like to discuss this further. We are always open to constructive conversations and solutions.(attached you will see pictures of the times step between me and Shida his wife. Showing that the project manager will be there right away) as well as her also saying that the bathroom was two years ago, but me showing proof that it was over 3 1/2 years close to four years ago) also what you are seeing in the shower dam is there work of caulking that they put on there to make it look like this?) Best regards, read more

Our Bathroom and Kitchen remodel turned out so incredible after hiring Concept Renovations! After deciding to do both our Kitchen and bathroom and taking such a great leap in faith and trusting in the right contractor to do it we chose them. Honesty, Experience, Referrals and Integrity were all very important to us and this company seemed to have it all. We hired Concept even though they came in a little higher than the rest we met with but we understood completely the truth in "you get what you pay for!" So we believe we hired the true Experts and not just a handyman or someone's uncle who just got a job at a contractors design build company and signed us up for a nightmare! We have heard and witnessed the stories with our friends over the years. With this company however we felt confidant moving forward and yes very happy to give a good report on as they came to us with great design ideas and a great attitude! We were very happy with the entire process. It was designed to open up our very small galley type kitchen and allow more storage space as well as maximise bench seating space, and improve exhaust of rangehood fumes. All this was achieved and we now have a kitchen that is a pleasure to use and doesn't leave us feeling cramped and to tall! It was a major improvement from our original kitchen. Our bathroom went from dull and clean to design perfect with contemporary yet traditional style and flash. Stone. wood, tile combo and our bath feels larger! The designer, project manager and crew members were a pleasure to work with and to see on a day to day basis as well. We were given a realistic calendar to follow and they worked hard to stick to it. Very happy with the entire process and have no hesitation in recommending Concept Renovations to replace or renovate anyones kitchen and bathrooms. We truly want to thank everyone again for a job especially well done. Great people to invest in and work with! Missy E read more

We were very happy with our experience with Concept Renovations, Our project was managed by Valentina & Jacob. They took care of all the permitting and got it done quickly so we could start work fast. We had a general design in mind, but Jacob helped a lot with his design expertise It was helpful to look through some of their previous projects for ideas and extra things to consider. He worked with us on a materials list, and double-checked our choices to make sure it would all work together! Val was also there at our side for some of the key decisions, like ordering tile. Once the real work began, the crew was very polite and respectful. They kept the dust isolated to the work area, cleaned up at the end of each day. They kept us informed about scheduling. In the end, the cost was exactly what was quoted, plus a couple optional work items we added on during the construction. The bathrooms turned out fantastic--they're exactly what we envisioned and planned out at the beginning. It has been about 5 months since the project ended, and we haven't had any issues with the work. I'm confident that Concept and crew would quickly come by to look into it if we did have a problem though. The next time we have a big renovation job, we'd be happy to hire Concept Renovation . read more

We were referred to Concept Renovations by a friend who already spoke very highly of them. In short, our need was to set up an office space so that we could turn the current dedicated area into a new bedroom. From moment one upon us reaching out, the CR Scheduler was friendly and unbelievably responsive to our questions! NO gaps at all really in regards to communication. The designer, Tom, was dispatched and was likewise amazingly professional and knowledgeable. He listed to what we wanted, made great suggestions, and even inquired with the city. When we found out that our original plan would not work, Tom's brain kicked into high gear evaluating alternative solutions. He was amazing not just in his ability to pitch to us the proposal, but also to help us see what the space could potentially be beyond just 4 walls and a ceiling. The software he used to help visualize and his adeptness with using it was key to helping conceptualize. Regrettably, we ended up shifting our plans for personal reasons. Will say that the cost of the estimate was reasonable, but we simply had some other factors. Still, as far as communicating and conceptualizing, Concept Renovations was absolutely first class to work with! read more

5 Stars - Exceptional Home Remodel Experience! We recently had the pleasure of working with Concept Renovation for our home remodel, and we couldn't be happier with the results! From start to finish, the experience was seamless, thanks to their attention to detail, high-quality workmanship, and incredible customer service. As first-time homeowners navigating construction and remodeling, we had a lot of questions and concerns. Jacob, the owner, was an absolute professional--patient, knowledgeable, and always available to guide us through the process. He took the time to explain everything in detail, making sure we felt comfortable with every decision. The quality of materials used was top-notch, and we were impressed by their ability to source beautiful, durable products at great prices. The team was highly skilled, efficient, and meticulous in their work, ensuring that even the smallest details were perfected. If you're looking for a renovation company that truly cares about their clients and delivers outstanding craftsmanship, look no further than Concept Renovation. We highly recommend them and would not hesitate to work with them again in the future! read more

I recently hired Max to remodel my kitchen, and I am absolutely thrilled with how it turned out! From our first meeting to the final walkthrough, Max was professional, reliable, and detail-oriented. He helped bring my vision to life -- offering smart design suggestions and ensuring that every element, from the cabinetry to the lighting, came together beautifully. The quality of the workmanship is outstanding, and you can really tell that Max takes pride in what he does. Throughout the project, communication was excellent. Max kept me updated every step of the way, was always on time, and managed the entire process seamlessly. He also made sure the work area stayed tidy and organized, which I really appreciated. The finished kitchen looks stunning -- modern, functional, and even better than I imagined. I couldn't have asked for a smoother experience or a more skilled contractor. I highly recommend Max to anyone planning a remodel. He's professional, trustworthy, and delivers incredible results. I'll definitely be calling him again for future projects! read more

Concept has been a fantastic. They are responsive, polite, fast and honest. They are, in fact, still doing work for a renovation project on our house and I'm confident that the work is and will be phenomenal. This was my first time using a contractor and I am a first time homeowner. Even still, with the horror stories you hear from contractors in LA, I can assure you that the owner, Jacob and Valentina their project manager will be present each day. There have been no surprise cost changes, their quote has been accurate so far and will not hesitate to use them again for future projects. Their staff has all been top notch. Do yourself a favor and use them. As an aside, we requested quotes from other companies and while some may seem responsive, they will likely forget about you or think of you as a number. They treat you like a person and constantly check in to make sure you're happy with their work. I trust them with my home completely. They have the utmost integrity, I can't say enough for how positive this experience has been. read more

I recently had my bathrooms remodeled by Concept Renovation, and I am extremely happy with their services. They were professional, respectful, and kept the work area clean and organized. I really appreciate Jacob for being very transparent about all the costs involved, which eliminated any surprises or hidden fees! Throughout the project, I had the opportunity to work with Rudy, the project manager. Rudy's attention to detail and effective communication skills were impressive! He kept me informed at every stage of the remodel and was always available to address my questions or concerns. It made me feel very confident about the project! I am thoroughly satisfied with the final results of my bathroom remodel. The work they did in my bathroom was outstanding. Every aspect, from the tiling to the fixtures, was done with precision. Concept Renovation is a reliable company that I highly recommend to anyone in need of remodeling services! read more

While I have used multiple kitchen remodeling companies in the past, I must say Concept Renovations has been most promising among the rest. Their attention to details like providing 36" wide paths across the kitchen, setting up the microwave 15" above the counter top and maintaining sufficient space for door's clearance and swing direction in the kitchen design is quite rare. What also impressed me was that their entire team - be it Jonathan, the project manager, designer Ayelit or customer service rep Nikko - all were equally involved in the project, making it a great experience. As someone who recently moved into a new home, all I wanted for my wife was a kitchen she would love to cook in. And I think Concept Renovations built that for us successfully in just $21000. Highly recommend their services to anybody looking to get kitchen remodeling done in Los Angeles area. read more

My husband and I recently purchased a home & we needed to make some renovations before moving in. They squeezed us in their schedule quickly and they worked extremely hard so that we were able to move into our house on time. We could not believe that they got so much done in such a short period. Jacob was very professional throughout the whole process, from estimation, managing the permit process with the city, to carrying out the work and ensuring we were completely satisfied. The team was very professional and skilled, and they did a great job cleaning up at the end of each day. What could have been a stressful time was actually a breeze! I'm so glad we chose Concept Renovations. Their quality of work and high level of customer service speaks for itself. I will be recommending them to all my friends and family. Thank you Concept!! read more

We recently completed a full remodel of our primary bathroom, and we couldn't be happier with the results! From start to finish, Jacob and Concept Renovations was professional, communicative, and incredibly skilled. They helped us refine our vision, offered practical design suggestions, and managed the entire process with care and attention to detail. The craftsmanship is top-notch -- everything from the custom vanity to the tile work was done with precision and quality materials. They stayed on schedule, kept the work area clean, and were respectful of our home throughout the project. Our new bathroom feels like a luxury spa -- it's modern, functional, and beautifully finished. We highly recommend this company if you're looking for a stress-free, high-quality remodel. We're already thinking about our next project with them! read more

We love Concept Renovations! They were amazing during my recent general remodel. The experience from start to finish was truly exceptional, seamless and timely! From the initial consultation to the final touches, every step of the process was handled with utmost care and dedication. They carefully listened to my ideas and offering valuable suggestions and creative solutions along the way. The communication was excellent throughout, ensuring that I was kept informed of the progress and met all deadlines. The professionalism and friendliness exhibited by their entire staff was impeccable. Every member of their team was accommodating, and always willing to go the extra mile to ensure our satisfaction. The entire experience enjoyable and stress-free. Looking forward to our next project! Thank you Concept Renovations! read more

I can't say enough good things about Jacob and Val at Concept Renovations! From the very beginning, they guided me through every step from planning and design all the way to the full remodel. What started as a two-bedroom, two-bathroom home was completely transformed into a four-bedroom, four-and-a-half-bathroom forever home. Their attention to detail, clear communication, and dedication to quality truly set them apart. The team made what could have been a stressful process feel seamless and enjoyable. I absolutely love the final result and feel like I'm living in a brand-new home. I would highly recommend this company to anyone looking to remodel or build. Their professionalism, craftsmanship, and client-first approach are second to none read more

We recently had our kitchen remodeled and flooring replaced by Concept Renovations, and we couldn't be happier with the results. From start to finish, the team was professional, attentive, and highly skilled. Our project manager, Tom Pinhas, did an outstanding job overseeing every detail. His communication throughout the process was excellent. He kept us informed, addressed all of our questions promptly, and made sure everything stayed on track. The workmanship is top-notch, and the finished space exceeded our expectations. It's rare to find a company that combines quality, reliability, and such a high level of customer care, but Concept Renovations delivered on all fronts. We highly recommend them to anyone considering a remodel. read more

I had the pleasure of working with Concept Renovations through Dolev and his team. He is young, energetic, knowledgeable, kind hearted, thoughtful, with great vision and integrity. He was readily available, directed his staff well, organized, patient,with great leadership skills. What started as a professional relationship with Dolev, has turned into a friendship because of the way he treated us and our project. The quality of execution was great and it was done with care . Concept Renovation and Dolev are fantastic, kind, generous and very professional. Dolev remodeled our place so beautifully that awes anyone who walks in. Thank Dolev for your hard work. I highly recommend Dolev and his team for any remodeling. read more

Concept Renovations, with Jacob and Val at the helm, deserve accolades for their exemplary service. Communication throughout the project was stellar, providing updates and addressing concerns promptly. They not only adhered to timelines but also completed the remodel of my kitchen and two bathrooms, along with constructing a new ADU on my property, seamlessly. Despite my initial apprehension about starting construction work, Jacob and Val's professionalism and efficient project management made the entire process surprisingly easy. I appreciate their commitment to timelines and communication, making Concept Renovations a top choice for any home improvement needs. read more

We recently worked with Concept Renovations to do some work in our kitchen and everything turned out great. We found out about them through a friend who had also got some work done. Working with this company was very smooth, they are a very experienced group of people who really value their customers and will do anything to keep you happy. They were able to work within our budget to provide us with quality materials and quality work. They had a set schedule just for our project so we didn't feel like we were competing with other homeowners to get our work done. We would use them in the future for any other projects we may have and would gladly recommend them. read more

I wanted a last minute redo in my kitchen and a fresh look for my bathroom coming into this new year. I called several companies and looked at some on both houzz and angies list and ended up hiring these guys. They had availability and a great attitude. The work was small and only needed 3 weeks to finish everything, really 2 weeks of work and one week of my picky yet indecisive personality and charm. Anyways they were GREAT! Wanted to write something great for them and to wish them a great start to this new year... 2019!! If your looking for a reliable, hard working and just flat out GREAT company to spruce up your place or build a room IDK... call them!! read more