Senior Helper of Fort Myer, thank you for having Yisell, in your team she represents this company…read morewith pride and respect if all your caregivers are as well trained as Yisell I would gladly say, this company is the correct one to care for your elderly love one, my husband has dementia, and her caring for him is amazing, thank you Senior Help of Fort Myers. I highly recommend them. Carmen C.

As an 84 year old having had shoulder surgery, I needed to have senior care. Senior Helpers was…read morerecommended to me and I could not be happier. The care givers are not only professional but they really care about you. The care I have received has been the best. I feel the care givers are my family due to the love and care I have received. Senior Helpers would be a true blessing to anyone who will need Senior help.

We have been working with this company for 10 months and have been impressed by, and thankful for,…read moretheir reliable and caring service. The providers we use show up on time each and every day and are very caring. I highly recommend.

From the owner: We Offer Dedication Assistance and Home Care Services to Seniors in the Comfort of Home. We Also…read moreSpecialize In Senior Care Placement at No Cost to Families.

I really do not know where to start! This is the absolute worst possible company I could have ever…read morechose to care for my mother! The came highly recommended and that is laughable! My mother has ALS and we interviewed with the OWNER Robert before hiring them. He assured me several times over his team were well skilled with using an electric hoyer. None of them were. It started off bad but because I was going out of town I had to trust that it would get better when they found they're groove. Every single day my mom called me telling me they were late, they didn't show ect., at one point Robert had to go to my moms home to put her into bed (because his help was a joke) and he pulled her catheter out while he was trying to get her into bed. I was disturbed this entire time and sent numerous letters to Roberts administrator only to get a call back that they would do better. Again, I'm out of town and there was no one else to tend to my mother. Today, I got home and went directly to my parents home where I find my mother in bed. NO ONE HAD SHOWN UP IN TWO DAYS!!! The last time a nurse had been there she left my mother's room a disgusting mess with old gloves, my moms pull ups and wipes just tossed around her room not to mention dirty clothes. My dad is going blind and with early dementia so he was not totally aware of what was left laying around. My moms meds were not given to her and her bathroom was a wreck with wash rags just thrown in and around the sink. THEN to my horror I find out one of the aides got my mother into the hoyer raised her in the air, she did not put sling on properly and mom started to fall out! The aide panicked and left my mom hanging in the air while slipping out and not secured at all until another aide could come to the rescue some 30 minutes later! My mom was mortified and I am livid!! I will not stop until all elderly agencies are aware of this horrendous company and that no one hires this joke of a company! Every administrator and the owner is complicit and should be ashamed! I would not even give 1 star except I had to go post review.

My review is based solely on the management and staffing. For the first time in over a month I was…read moreable to take a real shower, it was timed to the scheduled arrival of the nurse. I waited lying in bed waiting, an hour goes by and no call and no nurse. I called and was told that the nurse who was scheduled had an issue and couldn't make it. This snowballed from there and there lack of management made it worst. They were fired! I got myself to the wound care at Lee Memorial and that is where I stayed.

I am so thankful to have found Home Instead Sr. Care-Ft. Myers to provide a caregiver for my…read moremother! They are kind, professional & willing to work with me from across the country to provide excellent care for Mom. I was able to discuss my concerns & Mom's needs over the phone and set up meetings for during my visit to FL. Since 10/1/18 things have run very smoothly: management has thoughtfully kept me current on Mom's situation - something very important when worrying about your Loved One in FL when living in CA. The caregiver is a wonderful person and really cares about Mom; we communicate directly, if needed. The office staff has been prompt and efficient. The only disappointment I have is that I used another company too long before I found the much higher quality of care provided by Home Instead Sr. Care of Ft. Myers!

Can't say enough about how kind and professional this organization and their employees are. We had…read morea difficult time convincing my in laws that they needed any assistance but once Home Instead came in they were a huge asset. My mother in law came to rely on them almost instantly. All the ladies that we interacted with were caring, professional and kind. Thank you Home Instead for peace of mind until we could transition my in laws into assisted living. I would highly recommend them!

Great company! The staff are very knowledgable and the caregivers that were assigned to my mom were…read morea lifesaver.

This place is not able to keep employees for whatever reason. There's always a change in staff so…read morecare is very inconsistent. It's very unfortunate because I had high hopes for this company from the information they gave me. I gave them many chances As you can see, many people feel the same way.

My Dad was a client for almost 2 years. Co-owner Cami was very professional and responsive to my…read morerequests. If any situation arose that needed additional hands-on attention, she would take care of it. It made me and my out-of-state siblings feel better that there was someone responsive who we could reach out to any time.

My parents have been clients for a few years now and they have received excellent care. As their…read moreout-of-state daughter, I would like to give a huge shout out to Genny(owner). Genny has been communicative not only with my parents, but with me. Recently, she went above and beyond before, during and after Hurricane Ian. Genny was truly one of my lifelines throughout the devastating event. During the long power outage and lack of cell service in the area, Genny managed a way to remain in contact with me. She always responded to my texts/calls--both night and day. She continued to reach out with sincere concern and compassion for my parents and their situation(even though she herself was trying to navigate the aftermath of the hurricane on behalf of her own family and business). I am forever grateful for my parents' safety. Additionally, I am grateful for people like Genny who remained connected with me during an extremely stressful and frightening time. Thankfully, Genny, her family and her employees were/are safe as well. :) To say "thank you" is an understatement... ;)

They provide excellent services! We are very happy with them. Very reliable, I highly recommend!read more