This practice is a hidden gem! After experiencing a food allergy issue, my doctor recommended…read moreAsthma and Allergy Specialist PA since Charlotte Ear Nose and Throat could not provide a food allergy test only an environmental allergy test. The staff was totally amazing! They were friendly, professional, and personable . It was a great office experience from checking in to leaving the appointment. I especially enjoyed chatting with Erica and Sary. Sary listened to my concerns and took the time to explain the allergy test process. Her bedside manner was amazing and I will definitely be referring this practice to my family and friends. There is an old saying that states how people do not care what you know, until they know that you care and that is definitely how I felt during my appointment!

From the owner: Serving the Charlotte area since 1987, Asthma & Allergy Specialists is the premier asthma and…read moreallergy choice for all local residents. Visit our Steelecreek location today and let one of our experienced specialists get you started on your journey to a better quality of life.

I went on my follow up appointment on June 2, 2026 and when I git there, the front desk lady said…read morethat I was not on the schedule. I was not happy about that at all since I had to be there 8:00 said on my appt card. She said they would have sent my text for reminder of my appointment but I have never gotten texts since I started going to this office since last April 2025 But I finally got text after I checked in which was crazy. They had to work me in with another dr which was fine because I was not leaving since I had to be there at 8:00am. From now on I will take my appt card with me so I do have proof of appt was made.

I don't recommend this provider!! Even though they're a BCBS in-network provider and BCBS said I'm…read moreonly responsible for "allowable charges", Lake Norman Pulmonary sent me to a COLLECTION AGENCY because I didn't pay some of their full submitted charges! This is called balance billing and they do this because their billing coordinator is incompetent at submitting claims. So out of desperation, they overcharge, hoping the patient will just pay their bill instead of what the EOB's say they're responsible for. I've tried to resolve this but their billing coordinator wouldn't participate in a 3 way call with BCBS to get it resolved. It's hard to believe this nightmare can happen without any real oversight.

I have be going to CGFM for years. I have never had a problem with doctors or staff. I will…read morecontinue going here for my health problems and general check up every year too. From: Gold Hill, NC

If I could give a negative I would. My son and I have been a patient for about 3 years. At first it…read morewas great! BUT, I have been trying to get a script filled for about 6ish months they don't return phone calls 90% of the time. So they haven't given my pharmacist a call back and haven't answered the calls. I tried email and calling but they still didn't call my pharmacist... Another incident(tmi), I had contracted a yeast infection from antibiotics(dentist script) I called they said I can come in, in two days. Well at that point it's so bad, I'm starting to bleed and they have me do a urine then go home..... they still didn't script me anything. Then I found out about monostat so I took care of this issue myself. I've had to wait in the waiting room with my 3 year old son for 2 hours, 1 hour exc. Almost always an hour wait, not always that long but 90% of the appointmens, yes. The one 2 hour wait, they actually had NO IDEA WHY THEY SCHEDULED him?!?!? What?!?!?!?!??! My son had to miss two weeks of speech therapy because the therapists couldn't get ahold of anyone at the drs to get a new referral to continue speech. Few months fast forward to the last few weeks almost 2 months can't get them to call the speech therapist. My son is in speech and has a possible diagnosis of Apraxia of Speech so his speech therapist wants to see how he will do in Occupational Therapy so need to get a referral. My sons speech therapist had called china grove family med many times the last FEW WEEKS I also called. Two weeks ago I had called and whomever I talked to said they would call and get it approved, well noone called. Shocking, I know. Yesterday(8/31/2021) I called twice and emailed the portal(which is pointless because they never get back to me on there). Anyways I still have not heard back all day from the drs office so I just drive there.... I explain EVERYTHING, I'm in tears because I'm so overwhelmed, frustrated and angry. Shortly after she took my sons info down she asks me to sit and wait which was okay but then after 10 mins of waiting I then go back up and told her I've waited a month, I've been patient enough. She emailed my situation to someone and that was that... Well they still DIDN'T send the referral over!!!! Why can't they show more care for their patients? I guess wish me luck getting records switched to a new place  because it'll probably take them a couple of months to do that too. I've reported pretty much everything I have had to go through to the NC medical board. This place really needs to be investigated https://complaints.ncmedboard.org/Complaint/confirmation.aspx

THE practice for those in need of asthma or allergy related relief. With 14 offices in the region,…read morethey have a doctor that has experience in virtually every area of specialty. Their pollen counter in South park is the only local one and used by local media in tv weather reporting!!!!! Even with the challenges of the Covid spread, they took and continue to enact protocols of safety. They are very busy, but can find a time or location to help.

Really liked the doctors, but if you can't get in touch with them if you need them, it doesn't…read morematter how good they are. Even just calling the office is a nightmare. Patients can't get through. You can be on the phone for over an hour and caught in an endless Interactive Voice Response loop where no one picks up the phone. Or you can leave your number to hold your place in line for someone to call you back, but no one will call you back. If you call the on-call doctor, don't count on hearing from them that day. Want to talk to your MD's nurse? It won't happen. The technology patients must contend with is non-existent. If the patient-facing technology is missing, what is missing on the clinical side? The patient receives no after-visit summaries and does not have access to clinical notes in the medical chart. The MD can make multiple recommendations, but don't expect to receive them in writing. If you ask for them, you might be given a sticky note with 3 of 10 discussed handwritten abbreviated recommendations. There is no messaging your MD directly from the medical chart. The online portal only allows for general messages only - you cannot pull up your physician's name on a drop-down menu for a direct message. This medical organization hurts themselves and the patient by not investing in technology for the benefit of the patient. I am in misery due to a severe case of hives that I have had for over 5 months now. I have had 3 appointments at Carolina Asthma and Allergy (CAA), with little abatement of the symptoms that go away and recur. It feels as if I have been attacked by swarms of fire ants (refer to photo). I strengthened my resolve to try one last time to contact the clinical staff at CAA. After waiting on hold for 45 minutes and leaving a message with an actual person, I again failed to hear back from my provider and that was a week and a half ago. How you can run a business this way, much less a medical practice where patients rely on the doctors, is beyond me. It isn't doctor-specific because two different doctors have failed to return my calls. Let's just say it is a good thing you aren't a poison control center.

Absolutely terrible service. I have never experienced such disorganization with any other clinic…read more The clinic submitted an incorrect medical billing code to our insurance company for one of the components of a complete blood count (CBC), which prevented the test from being covered. I spent more than a month dealing with this issue and trying to get it resolved. Our insurance company specifically asked the clinic to contact them so they could work together to identify the correct billing code and resolve the problem. However, the clinic showed complete indifference and ignored the issue. They didn't even attempt to help, simply saying, "We don't know, we don't have any other codes." In the end, because of the clinic's mistake and lack of concern, I had to pay the bill out of my own pocket, even though it should have been covered by insurance.

Dermatology practice is impossible to get an appointment with. Even if you're an existing patient…read moreof Tryon Medical with a referral from Tryon Medical they treat you like a "new patient" and appointments are few and far between. None earlier than 6 mos out even if the need is great. No empathy.

Dr. Fry and his associates are excellent practitioners of medicine. You can trust well their care…read more Ross

Always happy with the attention by health care professionals here. They are very accommodating if…read morea bug grabs you. They'll be sure that you get to see a doctor or practitioner.

Dr Keith and her team was super amazing and welcoming. The environment was calm. The nurse and…read moreother staff very gentle . I love my dr already she was so informative. Definitely a great choice for a primary care physician

I have been a patient of this office for a few years now and just happened to notice their poor…read morereviews, so felt compelled to write my own as my experience has been great. The office staff, nurses, PA, Drs are all friendly, listen well and do nothing to make me feel like I need to change offices. To keep up my script, I need to meet with the office quarterly, so I probably have more experience than your average patient and not once have I had a subpar experience and have actually recommended them to friends in the market for a new PC.