These darlings answered my plea for help within just a few short minutes, via the projects segment…read morehere on yelp where you reach out to merchants for your particular need. They ( the angel at the other end), spent sufficient time going back & fourth (during off hours), reaching out to their seamstress to help me in our hour of need for a posh event that had a very short finish window considering this was during the high point prom & wedding season. I was willing to drive an hour out of my way & feel grateful to these folks for helping me. You don't experience service like this especially, since I was reaching is a cold call so to speak via yelp. They were willing to work with me even without meeting me. I felt so honored by this over the top care & would not hesitate coming to them again in the future.

925 Cleaners did a really good job cleaning my business blazers. They were even able to remove some…read moreolder stains from the sleeves, which I honestly didn't expect. The pricing was great at about $10 per blazer, and everything was ready quickly. One of the best and cleanest jacket-cleaning experiences I've had since owning women suits.

the laundromat in my neighborhood was out of order, so i decided to go here based on their great…read morereviews. place was super clean upon entering which was my main concern (as is everybody's). the machines, inside and out, are also very clean and well-maintained. there are different sized washers suited to your needs and are priced accordingly. employees are very sweet and hardworking. one worker helped me out with the machine that provides a laundry card despite being busy with her own thing. there's a little thrift shop next door that i walked around in while my clothes were in the washer. very nice area overall.

My go to. Not the fanciest but also not the worst. Gets the job done for a fair price. Usually…read moreclean and quiet the times I have gone.

Gem! I live just a…read moreblock away and have a few laundromat options in the area, but Big Wave is the one that always caught my eye because it's so well-kept and consistently clean. It may be smaller than some of the others, but the quality and care here stand out. I stopped by a few times while my in-unit washer was down, and every visit was quick, friendly, and seamless. The owner is amazing -- truly welcoming -- and his staff is just as wonderful. They're attentive, professional, and there's always someone available to answer questions or offer help. It had been at least 15-20 years since I'd used a laundromat, so having an attendant present made the whole process easy to navigate. That level of support is rare these days. If you're looking for a clean, safe, and well-run (all machines working) place to do your laundry, I absolutely recommend coming here. You'll be in great hands.

This is a very nice location with plenty of machines to get your laundry chore done. The lady…read moreworking this morning was very helpful in getting me setup on their card system. Place is very well kept and maintained. Machines are clean. I trusted other reviews and glad I opted to come here. Working on the road like I do, I'm glad to find wonderful businesses like this. I'm here early (6:30 AM) on a Sunday, and people are already filtering in, so I imagine it can get quite busy in the later hours.

This place is so clean! The lady that works there I don't know her name but she is always cleaning…read moreand refilling the stuff. They have a coffee machine for the customers along with water which is nice. I came here before and had issues with a washer and they refunded me my money quick in the past. I use to go all the way to concord to big wave. This place is really nice only thing that sucks is you have to pay for parking

As a first-time customer, I visited this laundromat on a Sunday morning to wash large bedding…read moreitems. I used two of the large-capacity machines for duvet inserts and a separate machine for a mattress pad, all with the same detergent. The mattress pad came out clean and smelled exactly as expected, but both duvet inserts came out with a very strong wet dog odor. The laundromat did offer to reimburse the two $17 wash fees after i emailed them, which I appreciated. Unfortunately, the issue became much larger than that. I took the duvet inserts home and attempted to rewash them, only for the odor to transfer into my own washing machine. I am now spending additional time and money running cleaning cycles and sanitizing my washer. Meanwhile, the duvet inserts still smell. Tons of Bubbles suggested I pay an additional $80 for their wash-and-fold service in the hopes of fixing both items. Instead, I have taken them to another laundry service and am hoping they can be salvaged. As of this review, the issue remains unresolved. I still have two smelly duvet inserts and may ultimately have to replace them entirely. What ultimately prompted this review, however, was the customer service. My husband called hoping to calmly discuss the situation and find a solution. Instead, Deanna became confrontational, blamed us for the issue, and stated that customers are responsible for cleaning the machines before use as staff arrives at 9am to do cleaning inspections. That explanation was surprising. If the laundromat is open and available for customers to use, it seems reasonable to expect the machines to be clean and ready for service, regardless of whether staff are currently on-site. Customers should not be expected to inspect or sanitize commercial washing machines before every load. Problems happen. What matters is how they're handled. Had this been addressed professionally and respectfully, I likely would have remained a customer. Instead, I was left with bedding that still smells, additional expenses, time spent cleaning my own washer, and a customer service interaction that was unexpectedly hostile. Based on both the condition of the machines and the way this situation was handled, I would not return.

Man, it's hard finding a good cleaners. I went to a couple different ones in the area. They would…read moregive me a date when the cleaning would be done, I'd get over there and it wasn't done and for me to come in the day where I'm on a time deadline it a hassle or their prices were way too expensive, it should not cost ten bucks to clean a pair of pants. These folks did the job quick and the price was good. So here's where I'll be getting my cleaning done for a while. Incidentally I came here a long time ago and remember they did a good job. They didn't have my info in their system when I came back which was odd, but they have it now. Cleaning places are like garages - when you find a good one, you stick with them.

I have come to this place for years. They have always been very nice and have done an excellent…read morejob. I recently left a dollar in my pants and it came back stapled to the shirt! They are insanely honest I was truly shocked.

Our family has been coming here for many years , way before the name change, We've never had any…read moreissues, our clothes are always clean we think the pricing here is above fair, with excellent service, I just brought a shirt here for alterations, fingers crossed.

I LOVE my dry cleaner!!! You know when they say you can tell when someone loves their job? Well the…read morefamily that runs this cleaners loves their work! I have been a customer for five years and the change of ownership has made this dry cleaner surpass with excellent service and quality! The pricing is so reasonable and the alternations are a GEM!!!!! I just had an Indian outfit altered and the owner/seamstress made a miracle happen-- she took two pairs of pants and made one well-tailored pair!!! Bring your business! You will not regret it!!

Too expensive for the service and the machine didn't even washed my clothes right. Over priced for…read moresure

Very clean and well maintained a little pricey but what isn't now days has large machines and their…read moremachines clean great if you have to use a laundry mat I would recommend this one.

I came in and requested help with 2 sweaters from the seamstress. I paid for half in cash and was…read moreprovided a date they'd be completed. I came in about 2 weeks past the date they were expected to be completed and was told they weren't even started. I was told to come back in a few days. Frustrating, but I understand things happen. I came back and was told again that they weren't completed and other orders were prioritized ahead of mine for rush delivery/repeat customers. I was told they'd be ready tomorrow morning. Now I feel like my kindness is being taken advantage of. Update to add: I was able to pick up on 4/25, finally. That's 4 weeks after I originally brought it in, and over 2 weeks past the date I was told they'd be ready.

The pricing and quality of my dry cleaning was great but the seamstress was a bit peculiar. She…read moreinsisted I try the dress on and then asked me how much I was willing to pay to have my dress hemmed because the stitching was difficult. She chalked up my dress and said she didn't want me to leave since she already did that work. I just asked that she give me her price since I needed a quick turn around. The dress was not pressed afterwards either and had to go somewhere else to do that. I'd recommend Oak Park for dry cleaning but not necessarily for alterations. I tried my best to work with the seamstress.

I dropped off a dress to be cleaned before my friend's wedding, which happened to be Thanksgiving…read moreweekend in Southern California. I was told to pick it up at a certain time, but due to some sort of miscommunication, by the time I arrived the store had already closed early because of the holiday. Since Thanksgiving was the very next day, I figured I was out of luck and started mentally preparing to find a different dress to wear. I called the store anyway and somehow managed to get in touch with the owner. He explained that they had closed early because of Thanksgiving, which I completely understood. But when I told him my situation, he did something I absolutely did not expect. He said he was about 40 minutes away, but insisted on turning around and coming back to the store just so I could get my dress. He drove all the way back, opened the shop for me, and then had to drive another 40 minutes again afterward. I honestly couldn't believe it. That level of customer service is incredibly rare these days. He went so far out of his way to help me, especially right before a major holiday. Truly 10/10 service. I'm so grateful and will absolutely continue coming here. Highly recommend!

I absolutely love coming here! The owner is such a kind man and the team is great here. -- always…read moreremembers my name and genuinely asks how I'm doing. It's that kind of personal touch that makes a big difference. My clothes always come back feeling fresh, smelling great, and looking perfect. Plus, the turnaround time is super quick. Highly recommend!

I've been coming to Concord Laundromat on Willow Pass Road for a while now, and it's easily one of…read moremy favorite places to take care of laundry. The environment is always clean, well-maintained, and welcoming, which makes a huge difference. What really stands out is the excellent service--especially from the manager, Dom. He's professional, helpful, and clearly takes pride in keeping the place running smoothly. You can tell he cares about the customers and the overall experience. Between the cleanliness, the positive atmosphere, and the top-tier customer service, this laundromat sets the standard. Highly recommend to anyone looking for a reliable and comfortable place to do their laundry!

How do you have card readers on the machines but the card readers don't work? If you have dollar…read morebills, the machine to give you coins isn't working either.... Waste of time coming here...