I broke my glasses last weekend and was a bit frantic. Fortunately, Concord Optical was open and…read morehad great reviews (I see why now!) I called and the woman who answered, Naomi, was able to answer all my questions and was super nice and helpful so I went over immediately. Naomi and her colleague looked at the pieces of my (unfortunately unfixable) glasses and very helpfully were able to fit my existing lenses into other frames. Since it had been quite a while since I'd had an eye exam I was grateful that the doctor was able to see me that day. He was very helpful and knowledgeable. Naomi helped me look at new frames and used her expertise and great sense of taste to suggest a few which fit my face and my style perfectly. Naomi even arranged to have two choices I had been considering both available for review at the pickup. I have already gotten many compliments in the new glasses I chose! Every person at Concord Optical from my first visit with my broken glasses to the second to pick up my new glasses up was very cordial, helpful and professional. If you need expert, skillful and friendly eye care, I can recommend them entirely!

The people who own and operate Concord Optical are exemplars of all that is good about local…read moreproviders. Went above and beyond in care after my sole pair of eyeglasses broke. Took care of me upon a moment's notice. Developed not one, but a series of fixes before replacement prescription arrived. Good selection, explained the various options. Can't say enough good things about them!

Honestly the best eye exam I ever had!!!! I went to see Alex…read moresuper helpful, awesome guy He takes his time w each exam, no rushing anything If you need a Real eye exam stop by, you don't gonna be disappointed!!!! He has lots of selection for frames also pretty good price too Totally recommend him!!!!

Alex is a skilled optician, but he has become increasingly unprofessional, if not outright…read moreworrying. Over the years, he has refused all payments other than checks and complains about being tracked by the credit card companies, badmouthed other providers, told multiple horror stories about patients who supposedly had serious health complications after (take your pick) having corrective surgery, seeing other opticians, using the internet to get contacts, and so on. Laughably, he "banned me from his practice" (after being a client for over a decade!) because I used 1800contacts to get a new prescription after I'd moved thousands of miles away. I think he received an automated phone call from them in error, and I woke up the next day (on a holiday!) to rude voicemails and emails, accusations that I "decided to try & get around the law", and so on. Utterly unhinged. I stayed even after family stopped being willing to put up with him; spare yourself the trouble.

Unbelievable! Precision Vision is the absolute best. We moved to Vero Beach from San Diego last…read moreyear and are just blown away by all the retail stores, especially Precision. The service is top notch. The wide selection of frames is incredible. The helpfulness and thoroughness of the staff and doctor is the very best. Can't say enough good things about Precision Vision!

Wow.... what a disappointment. Stood at the 'front desk' for nine minutes. Ed was working on a pair…read moreof glasses and didn't acknowledge that we even existed. I finally spoke up and asked what are we supposed to do? He said he was busy. Two attractive ladies walk in and Ed hops to attention. He continued his circus of passive aggression by not helping us with frames at all despite the fact that we're buying today. Sad... I want to support a local business. We're here cause my wife was a pt. of the patriarch of the business as a teenager. Ed.... you broke my heart.

Gateway vision is awesome. Friendly, professional and kind. Made sure I understood my insurance. On…read moretime and just a wonderful group of people.

Dr. Hunter and her team are extremely friendly, kind, and professional. They use modern equipment,…read moreexplain the exam tests and are open to answer questions as well as easy to talk to. They offered ways to maximize insurance coverage. I felt like I had a personal stylist assisting me with selecting perfect frames for me.

Not one to leave reviews but I saw it necessary this time around!…read more Was looking for Optometrists that would cover me & found this gem! Very lovely staff & understanding, was talked through the entire process & was given price estimates ahead of time to ensure I was not caught by surprise, the level of care I received was immaculate! Could not have asked for a better team, wish I was closer! Thank you guys, reviews are truly unjust!!

The time for lens replacement was unacceptable. An order for a new lens has taken 23 days and…read morecounting so far and still I do not have my new lens. I wonder if the order was ever placed?

Dr. Acton is very unprofessional, condescending, and rude to colleagues calling to clarify patient…read moreinformation. I would not recommend patients or anyone I know to his practice.

Rude. On multiple occasions when I've called with simple requests, the person whom I've dealt with…read moreon the phone is insulting and rude.

I am very disappointed in the Lexington Eye Associates Sudbury location. My first visit was great…read morebut the second visit to get my contacts checked was a big let down. Dr. Gabriella seemed cold and annoyed that the prescription she prescribed me was not the most accurate. I thought they were too strong and we had to go down a level. She seemed like she was in a rush and trying to get me out the door even though she mentioned it was a quiet day. In addition, she didn't seem to want to answer my questions and when she did, it felt condescending. Since the lenses were too strong, they needed to order new lenses for me to try. I am traveling for work the next week, and I have mentioned this to them because I requested for a weeks worth of lenses to bring to work. Dr. Gabriella did not want to give me the lenses she ordered and her reasoning wasn't because it was the wrong level but because she "couldn't give it out because it is just for the office". One of the front desk works was very nice and called another office to see if they have spares for me. This was bizarre to me because why can one office give lenses out but another can't? I really had high hopes for this place. So the second visit was disappointing. I hope it gets better.

We had a very unfortunate experience at Lexington eye Associates today with Dr. Doshi. We brought…read moreour two year-old child in to get checked out, and it was very clear that the doctor had very limited experience working with a two-year-old patient, having difficulty conducting any test and asking them to do things way beyond their age level, including asking them to kneel, to describe the theme of their last birthday party, and when experiencing any difficulty, displayed zero patience and simply said that we would have to come back in another year's time to run the exact same test again due to what she noted as a behavioral issue. In addition to shaming my child, she also told him that he would be getting a toy at the end of the appointment, and when our child showed difficulty in putting on the temporary sunglasses (with eyes dilated), she swiftly gave up on that idea, went back to her office, shut the door, and our child was given no toy. Arguably most frustrating was the fact that we showed up to our appointment on time and did not actually see the doctor for an hour and 20 minutes, at which point our child was already low on patience. Overall, I would've appreciated some understanding from the doctor, and at least some new information, as we will now have to wait 2 years to get a single update. Not coming back to LEA is a very easy decision to make!

Made an appointment on short notice for a problem with my eye. Very professional and thorough…read moreexamination. After several tests and a comprehensive examination he made a diagnosis and wrote a prescription. If I lived in the area he would be the first one I would consider for vision issues.