This is my second exam here and it went wonderfully. First, they are "gentle" and modern. I went to…read morean old style doctor before this and that doctor was not gentle and frankly, medically backward. This practice has the "puff in the eye" test for glaucoma much better than the "touch the eye" (pachymetry) exam that doctor wanted to do. They also have an optos retinal exam. This means they don't need to dilate your eyes. This is at a small extra cost. For me, as a single person, who doesn't want to bother people with a ride home this is a god send. I am happy to have that option. My previous older doctor insisted that the optos exam "didn't work." So this time I had the dilation. The doctor at Lickteig was expert at putting in the eye drops and I had nothing wrong just like the optos exam had said.

My primary insurance is Harvard Pilgrim. I also have Medicare A, which covers only…read morehospitalization, and obviously does not cover eye exams. But my Harvard Pilgrim fully covers yearly eye exams. The Lickteig reception staff insisted that I pay the full examination fee since they concluded that Medicare A was my primary insurance. They would be right if they were looking at Medicare B. I tried to explain to them the difference between Medicare A and Medicare B, but they insisted that I pay. They refused to use my Harvard Pilgrim insurance as the primary insurance. This was very frustrating. I declined to pay and walked away.

I am shocked to read the (couple of) negative reviews here. This is the best optical store I've…read moreever been to, both in Boston and New York City. John is so sweet, kind, cooperative, helpful (on and on), and Dr. Shah is thorough and kind as well. I can't fathom someone feeling "degraded" or having any kind of negative experience at this store.

Superb service from John; he was welcoming and very helpful; quickly zeroed in on the problem with…read moremy glasses and had a new pair for me within a few days. Then he realized that I needed a separate single-focus pair which would improve my close-up work on my computer - which is very helpful. I will recommend John and this store to everyone.

I am so glad I found Dr. Le again. She used to work at the Randolph Eye Associates before opening…read moreher own practice. I will be going to her moving forward. She cares about her patients, she is down to earth and really gives you knowledge about your eyes, contacts, glasses, etc. Her office is gorgeous and on the third floor. There is a massive parking lot (free) out in the back. Her doors to the elevator are on the side across from the post office. Dr. Le is patient and takes her time with her patients. I highly recommend going to Dr. Le regarding your vision.

Had a great experience from start to finish. I was running late due to work and Dr. Le called…read moremultiple other patients so that I could switch appointments and still be seen the same day. Extremely fast turn around for getting an appointment compared to the numerous other offices I called that had months long waiting lists. When I got there she was very kind and friendly, explained everything clearly and didn't try to pressure me into any extras. The whole visit was probably 30 minutes and she wrote my contact prescription in advance so that if I liked the trial versions I could just order them without having to return. Very grateful to have found this office and Dr Le

Audrey went very much above and beyond for me. I have a couple different fairly mild problems…read morebesides just "needs reading glasses," but I am sensorally (is it a word? it is now) a total snowflake. I had previously just given up glasses because my last Rx gave me headaches (and my previous doc couldn't figure it out). Finally saw a new OD. Brought the Rx to Good Look on a whim. My doctor's first Rx was overkill. Second Rx wasn't overkill, but every glance to my periphery felt swervy and icky. I was about to throw in the towel, but Audrey basically sat with me to try and troubleshoot, taking the extra time that my OD couldn't. Between attempt #2 and attempt #3, Audrey took the initiative to reach out to my last doctor to get a full history of what I'd been wearing (and what really hadn't worked), hypothesized that while most people get used to the corrective lenses for astigmatism, my eyes just weren't having it. Audrey redid the lens again with less than a day's turnaround and comped half of round #2 and all of round #3. I am wearing those glasses right now to type this review up. These glasses are awesome. And Audrey is also unequivocally awesome. I will definitely be back when I need more glasses.

Audrey was a one of a kind glasses expert. She took so much time with me to determine a pair that…read morewould really work on my face and that I would truly love. She's empathetic, experienced, and a total boss. Not to mention her selection is great! Please consider choosing her lovely shop to get your glasses.

This review is so long overdue! I have been a patient of Dr. Shriber for at least 15 years. Most…read morerelationships don't even last that long, but the Doc and I have a good thing going, and I'm in it for the long haul. His office is very clean and has the latest diagnostic equipment. His secretary, Sasha, is super friendly, and Dr. Shriber is by far one of the kindest, most patient doctors you will ever meet. I'm not saying that I'm fussy, but when it comes to him asking me, "Which is better, 1 or 2? How about now, 1 or 2?". My response is always, "Can you do it again, Doc?" I don't know why. It's as if my eyes are always playing tricks on me. But his patience goes beyond the examinations. I swear it knows no bounds. I work on airplanes and once you hit 30,000 feet, these planes will suck all the moisture out of your body. And that extends to your eyes making your contact lenses uncomfortable to wear. Why not wear glasses then? I'm too vain. Anyway, there are contact lenses out there that advertise they are perfect for dry eyes. Over the years, I find them to be outright lies. So a couple of years ago, Dr. Shriber had me try a different pair every couple of weeks until I felt the contacts held enough moisture for my long haul flights. I remember saying to him, "Really? Aren't you going to get sick of seeing me?" No, he just wanted me to be happy with them. I went back 4 times before I finally placed my order. My last visit was a couple of weeks ago. 15 years later, I still LOVE going to this man. He is knowledgeable, generous, funny, and he also takes most insurance (if not all). Tons of street parking and a cheap public lot in the back ($ .50 an hour). If you need glasses, his office is connected to Gordon Optical which is run by his brother. So the next time you need an eye exam, look no further!! I give Dr. Yale Shriber a 10-Star review!

My husband, daughter and myself are all patients of Gordon Eye Associates, however after recently…read morefinding out about their discriminatory policies for people who do not have the Covid vaccine, we will NEVER give them our business again. We will also make sure to let all our friends and family we highly recommended them to are aware - do better Gordon Eye Associates!!

I really like Dr. Kaufman - the first time I went to see him, I was hurting badly from what turned…read moreout to be an ulcer in my eye. He explained the issue thoroughly, answered all my questions, and was overall very friendly and patient. No complaints. On my follow-up, though, I waited for an hour and a half to see him for less than five minutes for him to check my eye and give the all-clear. Fast forward to a year later, when I was truly apprehensive about another long wait time in the middle of a work day. This time, for an annual eye exam, I was in and out for about an hour, which wasn't too bad. The technician I saw before Dr. Kaufman was great - I wish I got his name. He was painstaking in making sure my prescription was right and going over what he was doing. Excellent bedside manner. So, all in all, I think this office has made improvements in reducing patient wait time. That said, one suggestion I have is to validate parking for patients. This is one of the few doctor's offices I've been to where they don't offer this and it bothers me - patients can wait up to an hour and the parking ticket (which isn't a flat rate) is one extra cost on top of the bill. The parking situation next to the office is also stressful. During peak times, the lot right next door is full or reserved for residents and you have to scramble to find another spot in the garage across the street.

Cataract Surgery with laser and light adjustable lenses. Very easy to make appointments. 7 visits…read more Almost no waiting room time. Smart competent staff. And doctor Kaufman is fantastic. I was very fussy to get the best results, so I did a lot of small adjustments but the results were excellent.

The "doc" at Q Optical MIXED THE PRESCRIPTION OF MY TWO EYES…read more I'd give negative five stars if I could. I had an eye exam and glasses made last summer. Immediately after putting the glasses on, I felt something's off and even got a headache after wearing it for only 10 minutes. The assistant didn't believe me and repeatedly said: "you couldn't really have a headache". We had an argument and he apologized (very insincerely). I went back the next day when the eye doc was in the store and told her how I felt. Again, she brushed me off and just said the lenses matched with the prescription that was made by her. I took her words and left, but basically never used the glasses the whole year because they are just wrong. Fast forward to last week, I couldn't take it anymore and had my eyesight retaken by another doctor and had him measured the glasses I got from Q Optical. Guess what? - The "doc" at Q Optical MIXED THE PRESCRIPTION OF MY TWO EYES! What a fking joke! I don't care for customer service, not that it's any good, but going to this shithole is just doing your health a disservice. AVOID THIS PLACE LIKE PLAGUE.

Service is poor, owner Michelle acts like she is doing you a favor…read more I have many friends who do business with her so I've given her many benefits of the doubt but it turns out that it's only if you like her that she gives you good service; otherwise, it's only adequate. I finished with cliques defining how I'd be treated in high school. Works for those who can shower appropriate attention on her and her staff. Not the reviewing type of guy but the entitled sentiments she and her staff emit really got under my skin. Later.

This was my first time purchasing prescription glasses. I needed progressive lenses mostly for…read morereading but with a very mild distance correction....the joys of getting older! At first I didn't know what to make of Boris' quirky sense of humor, but he quickly helped me to select beautiful frames. I paid for everything up front. When I went back to get my glasses, he had upgraded the lenses to a much higher quality lens at no additional charge to me. I will definitely go back!

This was my second time purchasing glasses from Boris. The first time the glasses were excellent…read more This time I wasted $600! and I would not go back. I asked Boris to put my new presciption into my old unrimmed frame, and he couldn't give me a straight answer on how much it would cost. He said a few times that he'd have to send it out and he didn't know how much they would charge them - and it be much easier to buy new frames... which is what I did, but they were a bad fit; I couldn't see as well because of the nose pads. So I went to The Eye Store in Brookline, who were excellent - they put my new presciption into my old frame for much less than $600! and their customer service was superb.