I got my prom dress here today (2/17/19) and it was wonderful!! We were greeted when we came in and…read morethe layout and organization of the store was explained to us. Customer service was great, and everyone was super friendly. Really awesome that we can get alterations done there once my shoes come in. The dress is everything I had hoped for in my dream dress, and the workers made us feel accommodated but not like a burden to them. Really great atmosphere, very cute shop and a good selection of dresses.

I said yes to a gorgeous gown a few weekends ago with Linda to help guide me along the way. She was…read morespectacular at reading how I was feeling even though I wasn't all that sure! I felt so gorgeous in the gowns, it had the potential to be very confusing but she kept me on track and pulled dresses with elements I liked from the dresses I had on before. Highly recommend as it is a quaint & lovely shop with a homey feel. I really appreciated the gentle guidance, zero pressure feelings. I didn't plan on buying, the appointment was really just for fun but I feel for my dress and GOODNESS the price was GREAT. Can't wait to purchase my vail there as well (Linda has already paired me with a great one!)

The store had a good selection of dresses and helpful, attentive service. I would return.read more

I was looking for a dress to wear to my daughter's wedding. After trying on well over a dozen…read moregowns, mostly ordered online, I decided to check out this boutique because of the great reviews. One thing you get with an in-person experience is the input from the ladies at the dress shop. They brought out several dresses based on a general description of what I liked. I ultimately chose an emerald green dress - which is not a color I would have ever chosen on my own. It turned out to be the perfect dress for me and complemented the bridal party color.

Betsy and Tim run a phenomenal business and I could not recommend a shop more! they have made…read morelooking, buying and all the ins and outs of dress shopping easy and exciting! 10/10 recommend!!!!

Our experience shopping at Free Love Bridal could not have been more pleasant. The consultants…read morewere patient and super helpful. Every one in the store went above and beyond to create a fantastic shopping experience. Caitlin and Jessica were attentive and knowledgeable and so easy to work with. Thank you Free Love for taking the stress out of shopping for the perfect wedding dress. 10/10 recommendation!!!!!

Such a sweet simple experience to start my dress hunt off and ease my nerves. The basic appointment…read morewas straightforward and the customer service was excellent! Left with a huge smile and very excited for my Luxury Bridal Experience with my sisters and mommas next month!

ZERO STARS if I could.. I rarely leave reviews, but I feel…read morecompelled to share what happened during my visit to Downtown Bridal in hopes that it prevents another bride from experiencing what I went through. From the moment I arrived, I felt dismissed and disrespected.. particularly by my consultant, Andrea. Despite completing a lengthy online style quiz before my appointment and spending 45 minutes going over what I was looking for, none of the dresses selected for me reflected my requests. I was told they didn't carry anything like that.. only to later find that exact style on the rack myself. Throughout my appointment, it was implied more than once that I was "too big" for certain dresses. I was told multiple times a dress was "too small for me to try on" rather than them offering to clip or pin it to help me visualize. The entire appointment felt rushed and limited--I was only shown five dresses in an hour and a half. When I found the perfect dress myself.. the one I had been describing from the start, Andrea tossed it into the fitting room, left it zipped in the bag, and walked away without any help. In the middle of our emotional moment, me crying because I had finally found the dress... Andrea walked by holding a trash bag and sarcastically said, "Oh, so I guess you've found the one?" Her attitude immediately changed when I confirmed I wanted to buy it, which felt incredibly disingenuous. The aftermath was no better. When I spoke to the owner, Maria, to express how hurt and embarrassed I felt, I was met with disbelief. She offered a meager 5% discount (around $50) as if that would make up for being body-shamed and humiliated on what should have been one of the happiest experiences of my life. She later offered 10% if I agreed to use their alteration services (why would I want to give more money to a business that treated me this way?). Eventually, she rescinded all offers, claiming no wrongdoing after reviewing silent security footage ignoring the verbal comments witnessed not only by me, but by my mom and two members of my bridal party. To make matters worse, I found out my dress hadn't even been ordered despite being paid for in full. Maria tried to justify this by saying I hadn't confirmed I wanted to purchase it...again, despite having paid in full with my mom's credit card. She then said the dress was supposed to be ordered with a tariff, but she will let it go because her staffing did not do their job and that I should feel lucky and that she was meeting me in the middle with the 5% and that she had to eat the tariff pricing ...only for it to magically arrive two days later from their local warehouse that Andrea and her other consultant that was following Andrea around, stated to me when I picked up the dress that it was in the local warehouse that downtown bridal gets their dresses.. why would I had to have paid for tariff pricing? It's hard not to feel taken advantage of. This experience was not only disappointing--it was deeply hurtful. To be made to feel ashamed of your body, to be spoken down to, dismissed, and then gaslit by both a consultant and the owner is completely unacceptable. No one, especially a bride, should ever feel the way I felt that day. I'm sharing this so that others, especially women who may already feel insecure about their bodies, know what they're walking into. Downtown Bridal completely failed me. I will never recommend them to anyone. Brides deserve to feel beautiful, heard, and respected none of which happened here.

A wonderful experience . Took her time. With us . She was a…read moresheer delight. Book yr experience . To small business

I came into the Wedding Boutique to look for a wedding gown for a ceremony in NYC. I had no idea…read morewhat styles looked good, I just wanted something that made me feel special and say yes to the dress! Ashley helped me try on dresses that I liked, and encouraged me to try on dress styles that I hadn't even thought of it. She was so patient and kind, and she listened to exactly how I felt about each dress. I am elated with the dress that I got here! It was within my budget as well (major plus)!!

I loved the vibe here. They welcome you with a sign with your name on it out front which feels so…read morepersonal. They were very chill and easy to work with. I didn't end up getting my dress here but they had beautiful gowns and the experience felt very personal.

Absolutely LOVED my experience at Serendipity!! This was my first bridal dress shopping experience…read moreand it was incredible. They had a ton of sizes and styles all beautiful! Due to Covid they only allow four people in at a time but you have a two hour slot and don't feel rushed AT ALL- we even went over! Melissa has fantastic taste and vision for what I was looking for and pulled out THE perfect dress!! I was a little hesitant (being I had only been engaged 24 hours earlier) but she offered to hold the dress and have me come back on Sunday (on their day off) to try it on again. Thank god for her because I did and we ended up going home with it! These ladies do it right from everything to pricing, customer service and complementary champagne toast to top it off! Thank you so much! * THE dress not pictured *Kop

From the initial moment I stopped in and Yamira was assisting me, I knew this would be the place to…read morefind my dress. This was last August and we just had our wedding in May. I wanted to make sure I circled back and thanked everyone who made my experience top notch! I chose a Martin Thornburg gown and I never wanted to take it off! It was beyond beautiful and for our location in Fort Lauderdale was a perfect match. Thank you all again!!!

What a fabulous experience I had today at this little gem boutique! Personalized service at its…read morebest. Beautiful selection of dresses and they really make u feel special with the attention they give you. Albana known as Beni was fabulous! I fell in love with one of their Instagram reels and drove two hours just for this one dress! And I was thrilled to say yes to it ! I found the perfect dress for my son's wedding! Highly recommend this place!

We did make an appointment but seemed we were Not entirely welcome when we arrived. We expected…read moreattention from the appointed representative. Not true. We left. Went to a competing shop. Much more welcoming experience.

I have used Bridal Boutique since I was in High School and for my wedding dress. Recently I used…read morethem for my sons wedding. Loved every dress! Customer service was always top notch!

In December of 2023 I went to Candlelight for a bridesmaid's dress for a friend's wedding…read more The dress came in early March, unfortunately when I went to get it fitted we found they had ordered a larger size than needed. They assured me it was no problem, they would take it in. When discussing cost they never told me it would be increased due to being a plus size, which would have affected my choice greatly, had I known. When the dress was paid for and ready to be picked up, it was not taken in correctly. The bust did not fit at all and it made the dress unwearable. They blamed my weight but my weight had not changed. As I was seeing a specialist I had to be weighed and measured regularly. I had my measurements done the day I ordered the dress and again the day I went to pick up the dress. My measurements had stayed the same as did my weight. I wound up having to drop out of the wedding for personal reasons but even if I hadn't; the dress went unused or picked up as it was still not ready. I tried to give them the time to do the proper alterations but it is now June and the dress was never fixed. Their response "it was left alone for so long they just put it up". Mind you, it had already been paid for, and still had a deadline. I do not recommend giving this place your business as they are rude, and unprofessional.  They make costly mistakes and omissions, and do not care about their clientele.

This place was so unorganized and unaccommodating. My sister came with her maid of honor to try on…read morebridesmaid dresses and was promptly kicked out when the bridesmaid received a call from her kid's school. I suggested that they go to this place since it has been around since I was in high school. I am very disappointed to hear of their experience. I am writing this review because i have heard that this place has been "selective" in recent past with "certain" customers. DO BETTER! You should always be kind to people. Sussex County is too small to be stuck up and rude.