Dr. Lucia Gambino was amazing. My brother in law with special needs was not receptive to wearing…read morehearing aids at first but after meeting Dr. Gambino who patiently explained all of his options, his test results, and provided a demo pair to wear for the week, he definitely had a change of heart. She carefully showed him how to wear them, clean them, change the filter, and finally how to charge the hearing aids every night. Our office experience as a first time purchaser of hearing aids was made so convenient with Dr. Gambino's wonderful personality, knowledge of the product, and ability to navigate through all the additional paperwork for us was simply amazing. We are so thankful to Dr. Gambino and we highly recommend her to our friends and family. The Cheung Family

Don't go into audio help hearing centers this place take your money sign you…read more on papers which is not legal by NY state legal laws for hearing aid. also charged me $1500 returning hearing Aid. You can't charge 25% when returned hearing aid NOT legal. Go to ant hospital in NY and get help they don't charge any %. The owner of this company "MR BRVO" call me and scream at me. "WOW" "THHE CALL HIS COMPNY AUDIO HELP" If i was him i call them Screaming help i will give them 0 star even -000.

Since my last review, this practice has been sold to Advanced Hearing Center and I was most…read moreconcerned about what I might find.....or even to continue a relationship. I AM THRILLED TO HAVE CONTINUED and I have found my new "Audio-Angel", Dr. Jessi Figlewicz. Having been once again greeted by "the rock of the practice", Cynthia, I met...and was treated by....Dr. Figlewicz. She is a delight. Dr. Figlewicz clearly cares about her patients. She is a great listener (as an Audiologist should be) and carefully explains everything one should know about their condition.....and hearing needs. I look forward to a long relationship and encourage you to visit. You will be glad you did.

My grandfather has been seeing an audiologist for the last 5 years and has had trouble calibrating…read morehis hearing aids. Our family decided to make a change and visit Eastside Audiology this past year. Dr. Finkelstein and her team are caring, competent and always put the customer first. We ran 30 minutes late to our appointment, yet they were able to see us in a timely fashion. The front desk is a smooth operation! Also, the office is very clean! The attention to detail and level of care my grandfather received was top-notch! Dr. Finkelstein and her team were very thorough and have excellent bedside manner. Admittedly, my grandfather is not the best patient however Dr. Finkelstein was very patient answering all of my grandfather's questions and made him feel comfortable. After my grandfather's diagnosis was updated, Dr. Finkelstein did a recalibration on his hearing aids. His hearing has never been better! Our family can now dine at loud restaurants - Hallelujah! Also, the York peppermint patties in the waiting room are a nice touch!

Louise Levy is the best audiologist I've ever worked with. She is smart, cutting edge, insightful,…read morethorough, and patient. I am an ENT physician who was born with a moderate hearing loss. I have been seeing audiologists my whole life. When I moved to Manhattan, I tried academic hospital-based audiologists and a bunch of private practice ones, so I've seen the gamut - and none were as good as Louise Levy. She does the work herself (no students practicing on you) and is attentive, caring, and interested in getting you matched with the appropriate hearing aids. I am so happy I found her. Her recommendations for my new hearing aids and their new features have been life changing. She is the best audiologist I know in NYC - and that means a lot coming from a seasoned ear, nose and throat doctor!

Louise Levy is as good as it gets when it comes to all things Audiology! She is patient, kind, and…read morebeyond knowledgeable in her field. I trusted her right after my first visit, and have been going back for many years! The office staff is efficient, caring and very responsive. All in all, a wonderful practice!

Dr Cokely is great. Very personable and smart. I highly recommend her. She has been very helpful…read morewith my audiology needs.

unfortunately I got a faulty unit which after maybe two to three months was replace even though the…read moresupplier was reluctant.Before this I had 5 years of first class service.since the faulty unit there has been many bad communication mistakes.They blamed me for some and I am willing to accept as I got frustrated with the issue.They agreed to move forward with certain terms which I was willing to follow.After 3 months I have noo idea if the health insurance will cover some of the cost of the new hearing aids.Unfortunately as of yesterday one person seems to not be following what we agreed.I would say that one owner was will to work out a solution while the other comes across as she is right and you need to remember that.The whole situation is very disappointing and unfortunately I am sorry to say I would not recommend them.

Dr. Resnick is always very pleasant, and offers efficient service. I tend to have small mishaps…read morewith my hearing aids, but Dr. Resnick always manages to fit me in for an appointment. Cheyenne, his secretary is great as well.

Really great for ear care. Helpful informative and tried to keep expenses down. I woukd highly…read morerecommend them.

I was aware of their awesome service but was pleasantly surprised how much further they went with…read morethe covid 19. I needed my hearing aid Repaired and called them. I was told they would greet me at the door for drop off or come out my car. Liz not only greeted me but had a n95 mask and gloves. I dropped my aides in a plastic cup and was told she would contact me. That afternoon my aid was ready! Talk about quick turn around

After my ENT dr relocated to another city, I searched for Dr. Hoffman. I had such a great…read moreexperience with her for my first hearing test, I did not want another audiologist. I saw her yesterday and was even more impressed. She is vastly knowledgeable in her field, extremely professional and very kind. I took my best friend who has had a good amount of hearing loss over the years and he left with hearing aids and is a changed person. I, highly, recommend Advanced Hearing Center and Dr. Hoffman. Everyone I met on staff was ultra professional with a relaxed personal touch, extremely knowledgeable. I am very happy to know that I have them behind me! Can't say enough good things about them!

I've been to at least 4 different audiologists in NYC, none of whom impressed me very much, and one…read moreof whom was downright negligent. But when one of my hearing aids stopped working, and the company from which I purchased it told me the repair was not covered under my warranty, I went ballistic. So I searched for audiologists with high rankings, and found Dr. Ashley Marcus. Not only was I able to get an appointment within days, she called the manufacturer of my hearing aid and found that its repair was INDEED covered by warranty. Furthermore, though I hadn't purchased my hearing aids from Dr. Marcus, she treated me with the utmost respect, gave me a thorough set of audiological tests, compared them with my previous results (from 2+ years earlier), answered my questions, cleaned my working hearing aid, and charged a very reasonable price. I was relieved, impressed, and so grateful to have found Dr. Marcus. She is sending my broken hearing aid back to the manufacturer for warranty service, and will meet with me again when the repaired device comes back to reprogram its features and ensure that both hearing aids are integrated properly. WOW. I was so impressed with Dr. Marcus that I encouraged my husband to make an appointment with her for a baseline hearing test--a sensible idea for anyone who suspects hearing loss. THANKS, Advanced Hearing Center, west side location.

I had high hopes when I made my appointment. I said that I needed hearing aides and provided all…read moreof my insurance information, repeating that I required hearing aids. I explained that I was disable and used a power wheelchair and asked if the office was accessible. They assured me that it was but that I'd need to go to the concierge at the building next door and they would bring me to the office "the back way" . When I got there I was taken up two small flights of steps using a portable ramp (and nearly tipped over backwards on the ramp going up the first steps as the incline was too steep) and was taken to a room the size of a medium sized walk in closed. Once in the room it was obvious that the wheelchair would NOT fit through the door. The owner asked if I could sit in an office chair and they would roll me into the office. I said yes. Only then did they tell me that the were not in network for hearing aids using my insurance, but that they could do a hearing evaluation, and I'd have to get hearing aids somewhere else if I wanted to use those benefits. I asked if I'd need to have another hearing test at the place dispensing hearing aids. They said yes. I told them that I wasn't interested in paying for a test that wouldn't be useful to the process, and that I had been misinformed that the office was accessible, that it clearly was not, and that I had specifically said twice that I needed hearing aids, and was clear in that I used a power wheelchair. The owner told me that "many wheelchairs fit throught the small doorway", but acknowledged that this had been a problem in the past. I was furious, but kept calm and said I had to leave before I became unpleasant, I was so angry. They apologized. I wasted all of a morning and part of an afternoon. On the way out through the back on the ramp again I almost tipped trying to go down the ramp when the ramp slipped down from one step to the next and my chair very fortunately did not tip. I sucsessfully got down the second set of stairs but not without fearing greatly for my safety. It could have ended with a serious injury. This situation was more than inexcusable. First not telling me that they were not in network for hearing aids before came resulted in an absolutely wasted trip, which for someone in a power chair is extremely difficult. Being frankly intentionally lied to about accessibility, and almost being seriously injured by inadequate adaptive equipment and negligence/ignorance on the part of the connecting building staff. I will be making an ADA complaint with the city and whatever government agency are relevant about the audiology/hearing practice as well as the building next door, so that others don't have the same experience or risk injury. This is inexcusible.

called # 1212-722-5570. Wait time is 11min to get to the operator........ however, the…read morerepresentative was pretty nice and quick to find next availability which is next day. But this location only have Dr Lin or Dr Ashman who all Yelper complain about, To be honest, Dr Ashman was pretty friendly as well as he's done the test and listen very carefully. If you're arriving early, on the 1st fl there's a deli and cafe that place to eat and relax. I think depending on who pick up the phone. some women representative are very bad. rude they don't know what customer services means. If you come earlier, there's a small deli spot cafe and seat to wait. I attached photos. At the front desk gives you excuse letter after the visit. I just took one star off one of the medical assist was very frustrated and asking multiple questions that if we need help. I've attached photos and I hope it will help the atmosphere.

Dr. Rechtweg is incredibly personable, kind, smart and patient. I was a new patient and he made me…read morefeel like we were old friends. He explained everything to me clearly and I was very comfortable. I was able to make an appointment easily on line as well. I highly recommend this doctor.

Dr. Natalya Levi is an excellent audiologist. She took the time to explain everything clearly, made…read moreme feel comfortable, and helped me find the right hearing aids. The difference in my hearing has been life-changing. Highly recommend

I've been coming to Dr. Natalya Levi for several years now and I am always happy with her service…read moreas a professional and as an individual. She is caring towards her patients and gives her undivided attention. She has many years of experience and is very knowledgeable. I definitely recommend her as an audiologist professional.

They try to upsell their products (hearing aids) rather than think about the individualread more