Of all the reports dealing with hearing aids, the scariest is the connection between hearing loss…read moreand dementia. That sounds like just marketing, but several studies confirm the association. With that in mind, how do you deal with hearing loss decades before dementia can settle its claws into your life? The best, if you have hearing loss, is to get yourself a pair of aids in an industry that has progressed in leaps and bounds during the past decade. I almost did not have that luck. I tried three times to kick dementia under the bus by going to several hearing clinics over the past twenty years. I had to return the aids to all of them within a 45-day period to get refunded. Finally in 2026 I found my hearing aids Shangri-la. That wonderful dispenser of hearing aids is Brooklyn Audiology Associates, which has three branches in Brooklyn. The Brooklyn Heights location, a mere 20-minutes' walk from my apartment, is staffed by "hearing aid experts," as they call themselves. I had the luck to be treated by John, in the business for a few decades, and be helped as well by Annie at the reception desk, setting appointments and even giving the aids a thorough cleaning during my visits. The company goes beyond New York State Law by allowing clients to return their just-fitted hearing aids for up to 60 days, 15 days beyond the legal requirement. John gave me the standard audio test. The print-out showed that I had moderate to severe hearing loss. I signed up for hearing aids, which includes one year of service, for periodic check-ups and adjustments. Plus: United Federation of Teachers gives its members and retirees like me up to $4000 in rebates for each three-year period. (Check whether your union has similar goodies.) During my follow-up visits, I had the Phonak aids adjusted three times until now I often fall asleep not realizing that I am still wearing them! The Phonak equipment is not cheap. This is a high-end product that can last up to four years, with a new audiology test determining whether your hearing has diminished with age. I think you will be pleased with the service you get, particularly important because adjustments may be needed especially during the first 60 days. I was fortunate in that my left hearing aid needed an adjustment beyond the 60 days: no problem here. Chances are you will be set up with an RIC, or Receiver-in-Canal, in which the bodies holding the chargeable batteries are behind the ear. John fixed me up with an ITE, or In-The-Ear aids, each of which is a solid, individual unit. I received another audiology test a few days ago, three months after I ordered the aids, and discovered that in most frequencies, my hearing progressed to the 0-20 score. That's the gold standard for normal hearing. Don't annoy your friends by saying "what?" or "can you repeat that?" or pretending that you understand what they are saying only to baffle them with your retorts. Get your hearing fixed and give your pals the opportunity to hear your witty banter

Nice and friendly receptionist. Audiologist very courteous…read moreand professional. Appointment is punctual and no wasting time waiting

NY Audio Ass. Staff are caring professionals from the receptionist to the techs... I highly…read morerecommend them . My tech Grace was very caring & attentive to my concerns . Thank you for your professionalism & expertise. From 1-5 stars . I give them a 5 star rating

I was with my mother in the hospital in Brooklyn. She was having problems with her hearing aids. I…read morewalked in to New York audio associates. Ask them if they would take a look at the hearing aids. Maybe they just needed a cleaning. A woman named Mallory helped. While they didn't service my mother's brand of hearing aids, she said she would take a look. All that was needed was a wax cleaning. My mom could hear again. I can only image how nicely they must treat a paying customer. Kudos to Mallory.

Was referred by my PCP to be seen at the office. I was a little offset with the distance, but it…read morewas BEYOND worth it. Upon entrance myself, and everyone who walked in after me, was warmly greeted. Once online forms are completed, check-in is quick and totally seamless. The office itself is clean and sterile. I arrived a few minutes before my appointment,and called to the back at my exact appointment time. Oh, the staff, from administrative, to medical professionals and doctors, literally everyone I came in contact with, was genuinely pleasant. The highlight of my visit was meeting with Dr. Yao. She was the epitome of quality, patient and knowledgeable care. I haven't received this type of care in YEARSSSS. I would recommend this office without a doubt and will surely return again, as needed.

Negative experience from start to finish. The staff was rude, dismissive, and unhelpful, beginning…read moreat the security desk and continuing all the way up to the ENT office (300 Cadman Plaza West). The building itself is extremely confusing to navigate, especially the programmed elevator system where you have to enter your floor into a screen and wait to be assigned a specific elevator. If you've never used a system like this before, it's unnecessarily frustrating and not explained at all to me. I was sent to the wrong floor and lost time trying to figure it out how to get back up to the 13th floor, while no staff member offered any assistance. What makes this even more frustrating is that the appointment email specifically instructed patients to complete check-in before arrival , which I did. I filled out every form and checklist virtually ahead of time, so I do not understand why being only 5-10 minutes late to the office justified refusing to see me altogether. There was no courtesy call, no warning or email about a strict grace period, and absolutely no flexibility despite the circumstances that I faced that day. After dealing with the hassle of getting there on a rainy day and navigating a confusing building system, I was met with some of the coldest and most unprofessional behavior I've experienced in a medical office. No eye contact, no warmth, no empathy, and no effort to help or accommodate the situation. I felt like an object and not a human. I explained the elevator confusion and delays, and the response was simply to reschedule. I felt like front desk staff didn't even care nor did they want to be there. Patient care and basic professionalism clearly are not priorities here. I would rather find another ENT office than deal with this level of disorganization, disrespect, and lack of understanding again. Avoid this office if you can.

Dr. Jack Russo is an excellent practitioner. I was lucky to be able to see him today, on short…read morenotice, thanks to the website associated with his Downtown Brooklyn office, entandallergy.com. Dr. Russo was a careful listener, a conscious soul who immediately went to work helping me resolve my laryngitis issues from a flu diagnosis I received a week ago. I usually get better in a few days, not a week. Dr. Russo helped me become less frightened at the longevity of my symptoms, especially in light of what has been going on these days with other corona viruses in other countries. I recommend him to anyone who needs an excellent ENT... who's also a warm and compassionate human being. That's an A+ combination in my book.

I do not trust anyone in general. Imagine my surprise when I no longer had a choice. My first step…read moreinto the office and we went straight to it I didnt even wana go but he told me if he's gonna work on me he needs to examine me. Ill spare the stupid little details. I spoke with him and he gave me a full picture of what removing my tumor and recovering would entail within 5 minutes. I have a low tolerance for long talks and I feel he detected that. Even encouraged me to get a second opinion. I did no research on him so I was taken aback by his focus his honest eyes and his charisma. There was no doubt in his eyes and he never averted his gaze when speaking about the grim possibilities. His confidence gave me confidence. Im in the hospital now its been a few days but im doing great! He visits and makes sure I understand what part of the story we are up to. Yes we. This guy is there every step of the way and I feel more confident every morning I wake up with what used to be this stranger that turned out to be my biggest supporter. Good man Great doctor! My damn hero who made it possible for a 34 year old dude to have another shot at getting back to his family. 13 hour surgery and dude comes to see me the next opportunity that arose.

Never thought I would be finding a doctor on Yelp but thank goodness I did!…read moreVery impressed with Dr. Yao. Clear, kind, thorough and super effective. Finding such a high quality doctor in Brooklyn Heights rather than having to travel to Manhattan was a bonus. But perhaps most importantly, I was able to schedule a next day appointment for a very painful ear, almost a miracle in this day when all doctors seem to book a month ahead. Five stars!

From the beginning to end class! Very polite very clean and great bed side manner. I traveled from…read moreBayridge to have a visit with this particular doctor. Very knowledgeable and smart. Thank you Dr. Yao

She's excellent! I write a review for her under the other listing for the Manhattan office. Great…read morewith kids. Kind, compassionate, and caring. I highly recommend Dr. Jones.

From the owner: About Dr. Jones As a board-certified ear, nose, and throat…read more(ENT) specialist and head and neck surgeon, Jacqueline Jones, MD, serves patients of all ages at Park Avenue ENT, located in Brooklyn and on the Upper East Side of New York City. Dr. Jones benefits from a prestigious education at several Ivy League universities. She completed her undergraduate degree at Smith College in Northampton, Massachusetts, before earning her medical degree at Cornell University Medical College in New York, New York. She served her internship in general surgery and her residency in otorhinolaryngology at the Hospital of University of Pennsylvania in Philadelphia. Dr. Jones went on to complete a rigorous fellowship training in pediatric otolaryngology at Harvard Medical School and Boston Children's Hospital. Dr. Jones treats a wide range of conditions including strep throat, tonsillitis, sinusitis, sleep apnea, swimmer's ear, and more. She offers personalized attention and customized treatment plans designed to relieve painful symptoms while healing illness. In addition to her practice at Park Avenue ENT, Dr. Jones is a member of the faculty at Weill Cornell Medical College. She frequently publishes research and lectures on her work at conferences around the country. Dr. Jones is a fellow of the American Academy of Pediatrics and the American College of Surgeons.

STAY FAR AWAY. Zero patient/people skills. Zero compassion. No bedside manners. The staff at the…read morefront desk show zero concern, care, or interest in you or your health problems. They should all go back to school and learn how to deal with patients. A doctor's office has a duty to care for patients. People are coming in with health problems. There is ZERO heart at this office. Go somewhere else. If they can't schedule you, they don't even PRETEND to care and say, "I'm sorry..." or "I wish I could but..." It's as if they're actually HAPPY they can't help you, on some sort of twisted "power trip." So misplaced. So sad. They could all benefit from some basic training in customer service skills.

I wish every business i dealt with was this professional…read more The receptionists were so courteous and helpful. I had to keep calling them because my daughter's pediatrician kept giving me incomplete information. They were so patient throughout the whole ordeal. Dr Rosenfeld and Wu are the best. They engaged my 19 month old. Played little games with her, talked to her and tried to make her feel relaxed and comfortable. They were very patient with her as she was crying a lot. They were very thorough with the exam and i didnt feel rushed. Overall, it was a very good experience, and i would reccomend them to anyone.

I foolishly took my son to see Dr G for a few years, despite his abrasive tone and mansplaining. He…read morewould rush through visits and spend 1/2 of it telling me how little time he had. Worst of all, when my son had gastrointestinal pain due to 3 weeks of antibiotics (without his recommending probiotics) he put him on Tums for a year, insisting it would help his gut and was "just calcium" which he said my son could use. My son now has chronic indigestion and developed SIBO due to the overload of Tums. This is an infection he may never overcome, and it takes one google search to determine the culprit. Do not take your child to see Dr Gilgoff if you care about them.

Dr. Gilgoff is a wonderful doctor who makes time for his patients. I have always been confident…read morethat my children are in the best hands and for that, I am forever grateful. As a new mom, he consistently welcomed my questions, talked me through all scenarios and never brushed off my concerns. Both of my children look forward to visiting Dr. G and his amazing nursing staff.