I've been going to Audio Help for about 3-4 years now since I was first diagnosed with a hearing…read moreloss / tinnitus (Male / early to mid-30's). To be honest, my hearing loss and tinnitus felt like it came out of the blue and I am very fortunate to have Dr. Jessica Woodson and her team as a resource. She was able to provide guidance as to how to cope with my condition as well as explore different hearing aid options within my budget. She was very patient with the process of finding the right hearing aids since I went back and forth with different styles and fit. All the other doctors were helpful as well if Dr. Woodson was ever out of the office. They also set very realistic expectations on suggesting how long I use my hearing aids because it is a process that takes time to get used to. I look forward to my regular follow ups since the team is very service oriented and ensures I have everything I need whether my earpieces are cleaned out, I need new batteries, etc. They also keep me posted on any new technology available in case I ever do want to upgrade. The office is very clean (including covid protocols), the staff is friendly, and it's so easy to book my appointments. If you or someone you know has a hearing loss, and is looking for guidance and professional help, please consider Audio Help. It has kept me at ease while transitioning into a life with hearing loss.

Dr. Lucia Gambino was amazing. My brother in law with special needs was not receptive to wearing…read morehearing aids at first but after meeting Dr. Gambino who patiently explained all of his options, his test results, and provided a demo pair to wear for the week, he definitely had a change of heart. She carefully showed him how to wear them, clean them, change the filter, and finally how to charge the hearing aids every night. Our office experience as a first time purchaser of hearing aids was made so convenient with Dr. Gambino's wonderful personality, knowledge of the product, and ability to navigate through all the additional paperwork for us was simply amazing. We are so thankful to Dr. Gambino and we highly recommend her to our friends and family. The Cheung Family

Since my last review, this practice has been sold to Advanced Hearing Center and I was most…read moreconcerned about what I might find.....or even to continue a relationship. I AM THRILLED TO HAVE CONTINUED and I have found my new "Audio-Angel", Dr. Jessi Figlewicz. Having been once again greeted by "the rock of the practice", Cynthia, I met...and was treated by....Dr. Figlewicz. She is a delight. Dr. Figlewicz clearly cares about her patients. She is a great listener (as an Audiologist should be) and carefully explains everything one should know about their condition.....and hearing needs. I look forward to a long relationship and encourage you to visit. You will be glad you did.

My grandfather has been seeing an audiologist for the last 5 years and has had trouble calibrating…read morehis hearing aids. Our family decided to make a change and visit Eastside Audiology this past year. Dr. Finkelstein and her team are caring, competent and always put the customer first. We ran 30 minutes late to our appointment, yet they were able to see us in a timely fashion. The front desk is a smooth operation! Also, the office is very clean! The attention to detail and level of care my grandfather received was top-notch! Dr. Finkelstein and her team were very thorough and have excellent bedside manner. Admittedly, my grandfather is not the best patient however Dr. Finkelstein was very patient answering all of my grandfather's questions and made him feel comfortable. After my grandfather's diagnosis was updated, Dr. Finkelstein did a recalibration on his hearing aids. His hearing has never been better! Our family can now dine at loud restaurants - Hallelujah! Also, the York peppermint patties in the waiting room are a nice touch!

Louise Levy is the best audiologist I've ever worked with. She is smart, cutting edge, insightful,…read morethorough, and patient. I am an ENT physician who was born with a moderate hearing loss. I have been seeing audiologists my whole life. When I moved to Manhattan, I tried academic hospital-based audiologists and a bunch of private practice ones, so I've seen the gamut - and none were as good as Louise Levy. She does the work herself (no students practicing on you) and is attentive, caring, and interested in getting you matched with the appropriate hearing aids. I am so happy I found her. Her recommendations for my new hearing aids and their new features have been life changing. She is the best audiologist I know in NYC - and that means a lot coming from a seasoned ear, nose and throat doctor!

Louise Levy is as good as it gets when it comes to all things Audiology! She is patient, kind, and…read morebeyond knowledgeable in her field. I trusted her right after my first visit, and have been going back for many years! The office staff is efficient, caring and very responsive. All in all, a wonderful practice!

Dr Cokely is great. Very personable and smart. I highly recommend her. She has been very helpful…read morewith my audiology needs.

unfortunately I got a faulty unit which after maybe two to three months was replace even though the…read moresupplier was reluctant.Before this I had 5 years of first class service.since the faulty unit there has been many bad communication mistakes.They blamed me for some and I am willing to accept as I got frustrated with the issue.They agreed to move forward with certain terms which I was willing to follow.After 3 months I have noo idea if the health insurance will cover some of the cost of the new hearing aids.Unfortunately as of yesterday one person seems to not be following what we agreed.I would say that one owner was will to work out a solution while the other comes across as she is right and you need to remember that.The whole situation is very disappointing and unfortunately I am sorry to say I would not recommend them.

Dr. Resnick is always very pleasant, and offers efficient service. I tend to have small mishaps…read morewith my hearing aids, but Dr. Resnick always manages to fit me in for an appointment. Cheyenne, his secretary is great as well.

Really great for ear care. Helpful informative and tried to keep expenses down. I woukd highly…read morerecommend them.

I have been to many ENT doctors and seen so many people. I tell you, Carly is the best audiologist…read moreI have ever seen. Truly caring for the patient instead of seeing them as a customer and a resource. I m very happy with Carly and I highly highly recommend her.

I was aware of their awesome service but was pleasantly surprised how much further they went with…read morethe covid 19. I needed my hearing aid Repaired and called them. I was told they would greet me at the door for drop off or come out my car. Liz not only greeted me but had a n95 mask and gloves. I dropped my aides in a plastic cup and was told she would contact me. That afternoon my aid was ready! Talk about quick turn around

After my ENT dr relocated to another city, I searched for Dr. Hoffman. I had such a great…read moreexperience with her for my first hearing test, I did not want another audiologist. I saw her yesterday and was even more impressed. She is vastly knowledgeable in her field, extremely professional and very kind. I took my best friend who has had a good amount of hearing loss over the years and he left with hearing aids and is a changed person. I, highly, recommend Advanced Hearing Center and Dr. Hoffman. Everyone I met on staff was ultra professional with a relaxed personal touch, extremely knowledgeable. I am very happy to know that I have them behind me! Can't say enough good things about them!

I have been to both addresses of the Advanced Hearing Center. Each time I was very impressed with…read morethe professionalism, knowledge, courtesy and care from the office staff to my audiologists. I use the word " my " because it was the first visit for me after my previous audiologist retired. My hearing had been declining and I had just started using a booster for theater, lectures, large meetings, etc. She not only improved how the booster worked, but also recalibrated the setting for my hearing aid that has far improved the quality of my hearing. This is an A-One hearing center I can't recommend it more highly.

Sarah Bocik is an interested and caring audiologist. Having been to three other audiologists in…read moreManhattan over the years, I have a good basis for comparison. She is interested and make suggestions and recommendations that truly enhanced my ability to hear. It's so refreshing to find an audiologist who treats me like a patient as opposed to a customer.

called # 1212-722-5570. Wait time is 11min to get to the operator........ however, the…read morerepresentative was pretty nice and quick to find next availability which is next day. But this location only have Dr Lin or Dr Ashman who all Yelper complain about, To be honest, Dr Ashman was pretty friendly as well as he's done the test and listen very carefully. If you're arriving early, on the 1st fl there's a deli and cafe that place to eat and relax. I think depending on who pick up the phone. some women representative are very bad. rude they don't know what customer services means. If you come earlier, there's a small deli spot cafe and seat to wait. I attached photos. At the front desk gives you excuse letter after the visit. I just took one star off one of the medical assist was very frustrated and asking multiple questions that if we need help. I've attached photos and I hope it will help the atmosphere.

the worst customer service at the front desk every time i…read morego all of them treat patients with disrespect and antagonism you are not even able to ask any questions as they chew your head off.

Dr. Natalya Levi is an excellent audiologist. She took the time to explain everything clearly, made…read moreme feel comfortable, and helped me find the right hearing aids. The difference in my hearing has been life-changing. Highly recommend

I've been coming to Dr. Natalya Levi for several years now and I am always happy with her service…read moreas a professional and as an individual. She is caring towards her patients and gives her undivided attention. She has many years of experience and is very knowledgeable. I definitely recommend her as an audiologist professional.