Came here for a recall. They were able to confirm and get it fixed within the 3hr mark. Service is…read morevery straight forward. They keep a tight ship and get you going. Can't complain since they are better then most Honda places I've been that tries to nickel and dime you. Would come back if I have any future Honda needs.

Deceitful advertising in gift card, recently tried to use a gift card on a part that was not…read moreexcluded on the back of the card and the dealer refused. The only way they would take the card is if i made a service appointment along with the purchase of the part but that was not stated on the back of the card. The back of the card only listed certain parts that the card could not be used on and i was using it on a completely different part yet they still refused.They were deceitfully trying to get me into the dealership to make a service appointment that i did not need before they would allow me to purchase the part i needed. Shame on you Huntington Honda for deliberately trying to deceive an unsuspecting customer

had an amazing experience working with Jalen at Huntington. He is a genuinely great guy who is…read moreextremely friendly, patient, and very knowledgeable about both the cars and the buying process. On top of that, he is always dressed meticulously and carries himself with professionalism and respect. From start to finish, Jalen made everything smooth and comfortable. You can tell he truly cares about people and not just making a sale. Huntington is lucky to have him and he deserves more recognition for the quality he brings to the dealership. Highly recommend asking for Jalen if you want an honest and top tier experience.

Very disappointed. Made an appointment with Jalen for a test drive on Saturday. When I got there an…read morehour later, he was not there and all the other sales staff was busy. I left and came back the next day and this time Jalen was there. Though he was helping other customers, he set me up with two vehicles to test drive. When I came back, he was still helping other customers. No issue at all. So I wrote down exactly what I was looking for- I wanted the quotes for the vehicles with total cost and taxes and fees broken down. I got an unclear text reply with a quote for only one of the vehicles. Over the next two days we texted each other several times and he never sent me the numbers. Today, when I reached out again and said I received this info from two other dealers (with no issue at all) and that I was hoping he would send to me as I want to make a deal tomorrow, he responded that he was busy, his time was important and that he cant really give a best price because there is no such thing. What? How is there no such thing? He told me I'd need to come in (yet again) to sit down to get the best price. Interesting because he had just said there was no such thing. He then questioned why I was calling "16 places" for a quote. I have no idea where he got that from because I never said that or anything remotely close to it. He said its a "waste of time for me to run a number" and "I'm not going to give you no number (sic). If you want my best price come through the door". Yeah, because the two other times I went through the door don't count, I guess. He also said he's "transparent". So I'm confused why he refused to give an offer in writing. Maybe its me but this isn't how you win someone's business. Or trust. In fact this experience made me feel like I can't trust him or this dealership at all. So I'll buy from somewhere else. Just a poor experience.

We ended up getting the car in queens just last Friday. I hope that no one gets judged in any type…read moreof way to take a car. Gender, skin color, looks, or just because we're Hispanic shouldn't be in mind when doing a sale. Thanks to the manager Adam S for reaching out to find a solution. Have a wonderful year.

Service is horrible- no one returns calls / been over a year trying to get my car fixedread more

this is a revised survey - initially I was dissatisfied but Charles E took time out of his day to…read morecall me personally about my concerns. He addressed everything and provided me with satisfactory answer.. To that end my initial statement was wrong and want to correct that here. i will continue using them. Keeping my car in top shape is important yo me and I believe Empire Subura is the place to go

I bought my first Subaru way back in 1996 and always had them serviced at this dealership. It has…read moresince changed it's name and expanded but the quality of service has never wavered I only buy the Subaru brand and will always purchase from them again.

Quality and Consistency "My family and I have been long-time…read morecustomers of Boss Auto Group, and they continue to provide top-tier service. I finally had to replace my last vehicle--which I leased-to-purchase from Frank and drove for an incredible 21 years! My new Lease process was seamless and stress-free. I made an appointment with Frank on a Saturday, test-drove my top choices, and explained exactly what I needed. I provided my insurance and registration info, and the team took it from there. By Monday, I got the call that everything was approved and ready at my convenience! I went in on Wednesday to sign the final documents and drove home in my new 2026 Rogue SV that same day. Thank you, Frank and the Boss Auto Group team, for the quality customer care you've provided to me and my family for over two decades!"

I've been in the market for a new car for several months now. After choosing the car I wanted, I…read morewas going from one dealership to the next not getting anywhere, and then I discovered Boss Auto Group. Frank helped me narrow my search and sourced the exact car I wanted which was a 2025 Volkswagen GLI Autobahn with the black package. The entire process was quick and easy while everyone was transparent and honest with all the in between steps. I finally got the car I've been after for so long thanks to Boss Auto Group. Highly recommend for your next car purchase! Thanks Frank!

Two years ago, we purchased a 2021 Chrysler Pacifica with about 40,000 miles from Enterprise-A-Car…read moreCar Sales in Huntington, NY, and it was honestly the easiest car buying experience we've ever had. What really stood out was how straight forward every thing was. All the sale prices were clearly posted on the vehicles-no negotiating, no haggling, no pressure. We were able to browse through a large selection locally and even knew there were thousands more available nationwide if needed. We found the perfect minivan in Huntington in under an hour and the paperwork process was just as smooth and efficient. Our saleswoman, Amanda, also took the time the explain the option of an extended warranty since the vehicle was past manufacturer's coverage. Even though we had heard mixed reviews about extended warranties, we decided to go with a 4-year/60,000 mile plan- and we're so glad we did. We've now had to use the warranty twice. The first time, the radiator and water pump needed replacement-over $3,000 worth of work-and it was completely covered without any hassle. Now we're dealing with another internal engine issue costing thousands more, and once again, everything is being handled seamlessly. Not once have we had to stress or worry about the process. We couldn't be happier with our decision to purchase through Enterprise. Since then, we've recommended them to a least five other people, all of whom have also had great experiences. We will absolutely be buying our next car from them. Thank you, Doug and Lisa Masler

If you are looking to purchase a vehicle, I highly recommend doing business with Mohamed Osman. He…read morelistened to our specific needs and went above and beyond to keep us informed as to the specific vehicle we were looking for. He followed up with us in a reasonable amount of time, not bombarding us with calls, emails or texts. Greatly appreciate his superior customer service!

Horrible, horrible experience. I've used Honda East for my new cars and they were great. This time…read moreI used West as I needed a used car. Total bait and switch as others have mentioned. Sold me a car that had a hidden hole in the floor, only gave me one key, and what was thought to be a big bird dropping, turned out to be a chemical stain. Wouldn't take anything off for these issues. Then a week later my windows stopped working. Without any luck in calling my salesman and finance guy, I had to write and mail letters to managers. The manager was so cold and condescending and wanted to charge me for them! Thankfully I went to my mechanic and what Honda diagnosed was not right. What I found out, is West is actually a company called Certi-Care. They sell all vechiles. Huntington East uses Certi-Care to handle the used cars, and they're able to use Huntington Honda's name. Also be aware the mechanics at West are not Certified Honda Mechanics. Buyer's beware.

I purchased a 2018 Volkswagen Jetta there. The salesperson, Marvin was great and communicated…read morewell throughout the process. No surprise charges. The car was washed and gassed-up for pick-up. Price was fair. Car checked out with a mechanic. Would highly recommend.

Walked in there and wasn't even acknowledged or asked if I needed help from a salesperson. The…read morereceptionist did ask if a car I was looking at was locked. That was the extent of my interaction with anyone there. I walked out and will never return.

I was misled and misrepresented by the sales team and management of this dealership…read more I am very disappointed in the way I was misinformed regarding the purchase of a car in their inventory. I was in the process of negotiating my monthly payments and the car was sold right from underneath me to the "owners friend". Had I not called to find out the status of said payment I never would have been informed that the car was sold. Very unprofessional and rude to say the least.