Lies, lies, lies. I had so many issues and visits I heard lots of people complaining. Deposits are…read morenot refundable. Read the agreement. Don would rather get sued than refund a lemon. Contact NYS DMV safety to file complaints and fill out their form. NYS AG office also takes complaints, and if you have issues contact them both. update standard reply about eating by getting people to review before really understanding how you operate means nothing. I have a bunch of likes. So some people are noticing and not falling for your lies

Definitely stay away...I should have went with my gut. I had a bad feeling and thought the whole…read moreprocess was shady from the beginning. From having to pay $500 just to test drive the car or have a mechanic look at it to having them ask to leave a review before we left the lot, my teenage son lost $10 grand, we lost another few grand that we put into it and 7 months later, we are junking the car.

Rommel Quijada was beyond professional, capable, helpful and kind. Our almost 2 year old son…read morealways grabs his hand and walks around with him at the dealership. We wanted a custom Carnival Hybrid that wasn't being manufactured in a timely fashion. We instead went with V6 and Rommel found us a car the same day we updated our car criteria. He coordinated with us via text for our lease car trade in, purchase price/payment methods, car insurance. We picked up our brand new car that same weekend! We had waited since April 2025 for a car and upon slight update to V6 instead of hybrid-- Rommel got us our car and we drove it home the same weekend he told us. He was very responsive through text and made the buying process seamless. He was also very down to Earth and a genuine caring person. Kudos to Kia of Huntington for matching us with Rommel!

The average 1.8 rating for this dealership should tell you all you need to know. To me it seems…read morethey do not care about customer service (or future business). This is a long review so TLDR: despite multiple calls confirming I can do a lease return, they refused to accept the vehicle. They wasted 30 minutes of my time (plus this review). Despite requesting to speak with the manager, i was told he was in a meeting and was not made available. Told there is no assistant GM and that the only person I can speak to is a Client Advisor. No one seemed to worry about customer service. Here goes... I did not lease my vehicle from this dealership as South Shore/Tasca gave me a better price. However, I did service my vehicle at this dealership as it is in a more convenient location to me (I now regret giving them any business). When it came time to return my vehicle which was off lease I called last Friday and was told I can bring the vehicle in anytime M-F between 9-4. I explained that I didn't get the vehicle from this dealership and that I am not leasing a new Kia at this time. They said I don't need an appointment. I called again today to confirm that I can drop the vehicle off and was told as long as it is by 6pm (previously 4, now 6). Once again, I explained I didn't get the Kia from this dealer and that I am not going into a new Kia. The female I spoke with said it is not an issue. I show up to the dealership today around 10:30am and the person at the front, Dylan, tells me to try coming back in a week or two as they wont take the vehicle (my lease is up, how am I holding the vehicle for another week or 2??). I inquired as to why, and he said that they don't have space in their lot (I observed what appeared to be several open spaces). I asked if the same was true if I was going to be leasing a new vehicle and he indicated they would take it back if I leased a new vehicle from them. I asked to speak to the manager and Dylan stated that the manager, Waleed, is in a meeting. He steps away to "call" Waleed - who is "in a meeting" - from his cellphone and comes back to say that they will not accept the lease return. I explained that I called twice and confirmed they would accept the vehicle (i showed him the calls on my cellphone) and that I was a customer having serviced my vehicle there in the past. I asked to speak to Waleed but Dylan just kept saying that he is in a meeting and can't speak to me - even though he just spoke to Dylan?? Dylan advised that there is no assistant GM (can that be possible?!?) and that there is no one higher that I can speak to other than Dylan. Lots to unpack here... it seems as if I was getting into a new vehicle from them I could return the vehicle and they would find room... that was the impression i was left with. This is short sighted as I can easily become a customer of this dealership, or any other Habberstad dealership, at any time. However, after this experience I will never be a customer of this or any other Habberstad dealership. Next, the vehicle is 2 years old (2 year lease), in excellent condition, a solid trim level, and has less than 13,000 miles!! Did they even consider the fact that the vehicle likely has equity in it before they refused to accept it? Last, I called twice specifically to avoid wasting a trip, yet I was still turned away. This seems like a lack of internal communications. The fact that you cannot escalate an issue above a Client Advisor gives the impression that the customer experience is not something that is considered.

This place is a disgrace. Totally incompetent. Started off by making a mistake and booking an…read moreappointment here early December to have my USB port and software on computer screen checked out. After dropping my Jeep off in the morning and then finding out 10 minutes before they were closing they actually had no time to even look at the vehicle. So now I had to race up there as they were closing to get my vehicle since I couldn't have them keep it overnight when I was told they would be able to look at it through the afternoon. The way I had received my car was an absolute disgrace . Dashboard was hanging out of the middle of the car, the hood wasnt closed and tools were in and on top of my Jeep. After speaking with Sean, the manager the next day, he assured me that they were just short staffed and was seemed truly sorry. He had also let me know that the part I needed, which I was told, was covered under my warranty, was ordered, and he would give me a call in the next few days when it was about to come in. That alone was a horrible situation. I must've called about 4-5 times during the month of December asking Sean where the part was and he kept assuring me it was on back order but it was coming after I was told numerous dates of when it was to arrive and never did . Long story short around Christmas I was able to make an appointment for January 8. This morning I brought the car in, got everything ready to go and as I am filling out my paperwork I am now told that the part is not covered under warranty ,that it is actually $900. Sean let me know that the mechanic who told me that (which it was also him as well) it was under warranty was mistaken, and he was actually fired after the incident six weeks ago about what happened with putting my car back together that he was not competent. After much back-and-forth, Sean just kept saying that it was a mistake that now the part is not covered under the warranty and pretty much that was all that he could do to assist in this problem. We had spoken on the phone numerous times in December and he never felt the need to maybe look into pricing in the six weeks of making me wait. Absolutely zero sympathy from this whole company. They are completely incompetent and now I would label them a dangerous dealership to even bring a vehicle to. I would not suggest anyone coming here when there are a million other vehicles and vehicle dealerships on Long Island.

Can for an oil change and fuel filter. Not only the $700 bill but the under carriage of the car…read morewas covered in oil.

I recently purchased an Audi Q7 3.0 Premium Plus from Victory Cars East on 11/11/2022. I have set…read moreup my appointment by phone earlier in the week and arrived at the dealership first thing 10:00 am to meet Jeff who is my sales representative. Jeff was incredibly helpful throughout the entire process of purchasing my new car and explained all the details of the car's history, car features and the overall process in purchasing. Jeff left no stone unturned and he was helpful in setting me up with insurance, registration, and plates right there on the spot like a one stop shop. All of the staff including Catherine, Georgia and John were very helpful in assisting my overall car purchasing experience from Victory. I must say they have a pretty good lineup of high-quality cars in their lots, but they appear very humble and low-key not to attract much attention. I highly recommend Victory Cars East for anyone looking for a used but high-quality and fully inspected car.

Staff is nice. John how ever is not…read more All that needs to be stated I'd advise saving your money and not buying any of the spidered out lemons that he's collection.

Two years ago, we purchased a 2021 Chrysler Pacifica with about 40,000 miles from Enterprise-A-Car…read moreCar Sales in Huntington, NY, and it was honestly the easiest car buying experience we've ever had. What really stood out was how straight forward every thing was. All the sale prices were clearly posted on the vehicles-no negotiating, no haggling, no pressure. We were able to browse through a large selection locally and even knew there were thousands more available nationwide if needed. We found the perfect minivan in Huntington in under an hour and the paperwork process was just as smooth and efficient. Our saleswoman, Amanda, also took the time the explain the option of an extended warranty since the vehicle was past manufacturer's coverage. Even though we had heard mixed reviews about extended warranties, we decided to go with a 4-year/60,000 mile plan- and we're so glad we did. We've now had to use the warranty twice. The first time, the radiator and water pump needed replacement-over $3,000 worth of work-and it was completely covered without any hassle. Now we're dealing with another internal engine issue costing thousands more, and once again, everything is being handled seamlessly. Not once have we had to stress or worry about the process. We couldn't be happier with our decision to purchase through Enterprise. Since then, we've recommended them to a least five other people, all of whom have also had great experiences. We will absolutely be buying our next car from them. Thank you, Doug and Lisa Masler

If you are looking to purchase a vehicle, I highly recommend doing business with Mohamed Osman. He…read morelistened to our specific needs and went above and beyond to keep us informed as to the specific vehicle we were looking for. He followed up with us in a reasonable amount of time, not bombarding us with calls, emails or texts. Greatly appreciate his superior customer service!

My wife & I were in search of a car to provide the freedom we needed out of NYC without relying on…read moreNYC transit. I received a referral from my brother-in-law who is notoriously a touch critic. He has purchased 10 cars from Connection Auto & is still a loyal customer. We made this our first choice. When you walk in, you meet the father & son duo who are thoroughly committed in supporting you through the entire process. They are not pushy. They do not rush you. They let you shop & give you the information when needed. Knowing that this was our first car purchase, they were MORE than helpful in walking us through the entire car insurance process. They did not need to do this. The car was already sold. They took another hour out of their day to help us navigate through this intimidating car insurance maze & help us work out the best possible deal. In addition to the insurance support, they also completely set up the license plate, registration, inspections, everything. They also made themselves openly available after the initial sale for any questions or concerns we have had. With all of this being said, car dealerships have a bad rap of people just trying to sell a car... We walked in with a good recommendation from someone we trusted who had a great history buying cars from this dealership for years. We are genuinely happy with our purchase & the experience at Connection Auto. I highly recommend you check them out. :)

Ari and Ira are the opposite of the car salesman memes. These guys are authentic and honest and…read moretake care of their customers. Bought from them and highly recommend!

Yes Alex was amazing, he made the car buying experience very easy. And I still have the car he sold…read moreme 9 years ago.

I cannot say enough about the owner, Alex. He defies all stereo-types of "used car dealers"…read more After visiting many places, I felt most comfortable working with him. If the car you want is not currently available on his lot, he works to get you exactly what you're looking for in a timely manner and for the best price. He was easy to get in touch with, very friendly and honest. Buying a car is one of the largest purchases a person can make and it's so important to work with someone who understands that and keeps you informed during the process. Never for a second did I question his motives and believe I got a great price on a quality car. Once you visit this place and meet him, you'll completely understand what I mean! A great guy, really nice cars, and a local business I can really get behind. Love my new car, financing was easy and the price couldn't be beat!

Slow mechanic doesn't even look at the car for like 2 weeks then takes another week just to fix the…read morecar

Recently took my X3, in to be looked over for a leak somewhere. He confirmed nl leak and a…read morereplacement was needed for a coolant cap and suggested my struts was going and needed repairs. I left the shop paid him $1040, a rough estimate and two days later my check engine light resumed. took it in a few days later he put it on the lift and pointed out another issue. We let him resolve it and paid him yet another $400, about. two weeks later again check engine soon light reappears with more lights than when we started at the very beginning. was tired of being swindled and decided to take my car to an authorized bmw dealer for which they made a video after a full diagnostics and mentioned to me you have two major leaks one in the engine and another on the side a valve leak. I asked my service advisor on whether it was a small minor one he says no, and couldn't believe Jan's euro motors could have Mis-diagnosed as this would be considered a fire hazard if it was driven on a hot summer day. i was abhorred and felt duped by this company how they can suggest no leakage after putting my car on the lift and having my car run to his shop countless times? The moral ethics of this business establishment is one left to dismay and very unprofessional. Would I ever recommend him? Hell no...and I will have bmw double check to ensure that the struts was in Fact actually replaced? this repair and used car shop seems to be extremely SHaDY so do yourself a favor "Stay clear" be forewarned! ps. This is a video of my two major leaks left undetected after having left jaJS shady euro motors: https://api.mykaarma.com/video-walkaround/details?inspection_uuid=61c0e9be2c19b100012be090&fileTy