RUN. Visited April 21st actually wanted to purchase auto, salesman Mike I believe took all info…read morephone numbers my wife and I, took photocopy on my NYS drivers license and told us they were waiting on a title for car and couldn't take down payment until title arrived expected friday April 25 and would call to schedule test drive, Fri received no call,, ,Saturday I called and mgr said Car Was Sold What!!!! as I said RUN,

What a great experience, highly recommend. Low pressure, easy to work with, found exactly what we…read morewanted.

New *** UPDATE ***…read more11/12/25 My interaction with the team over at Riverhead Mazda service department was so impressive that I came back the following week to purchase a second car!!! Again I was treated with respect and a knowledgeable team effort to ensure my needs were met. Special Thanks to my sales advisor Robyn who made herself available to me even during her time off to answer questions and assisted with connecting me to onsite staff promptly. Gerson (sales manager) worked together seamlessly with Robyn from start of sale until the end. Again Riverhead Mazda Team went way above and beyond! ***Original Review *** 11/02/25 Phenomenal SERVICE DEPARTMENT!!!! Thank you Greg Williams and your ENTIRE Service Team for providing me with respect. After purchasing a Mazda from another dealer in Huntington not only were you able to finally fix an on going issue that I had been having since day of purchase (from them the previous year) but you and your team went above and beyond to rectify my relationship with Mazda after their dealership dismissed and minimized my issue (while failing to present the product that I paid for with my hard earned money). You were HONEST, informative and attentive the moment I walked in which made my experience easy and amazing. Good people are hard to find, thank you for being one. I am so happy and will not hesitate to be a return customer with you and your team at Riverhead Mazda. THANK YOU!!!!

Overall smooth transaction from service to sales. Amazing crew no pressure. I have anxiety issues…read morecoupled with focus problems. I drove one hour to meet these attentive folks.

Brought in my 2017 Tahoe with 73,000 miles on it the first week of November 2025 for an engine…read morereplacement, finally got it back ONE MONTH LATER. Was told it may take 3 weeks to finish so I was patient but after 4 weeks it became quite annoying, especially since I had to rent a car. Picked it up and was told that it had a bit of "hesitation" and that it was probably the transmission or dirty fuel injectors, Gary suggested high octane fuel and fuel injector cleaner. Why they didn't investigate this further prior to telling me the truck was ready was stupid and unprofessional, but I trusted Gary. I tried both and it still ran terribly. Brought it to a transmission shop and was told that the transmission was perfect. Brought the truck back to Motor Works and I was told that the truck needed a 02 sensors and fuel sensors, which were replaced by Motor Works. Left motor works and then found the engine had a vibration. Took my truck to a trusted mechanic that told me motor works never replaced the harmonic balancer which causes the vibration. Motor works should have replaced this part but never did. I was also told by Motor Works that the engine mounts should have been replaced, to which I agreed, but in hindsight I probably should have inspected first. Unfortunately, I was too trusting, and it was close to Christmas. The entire job cost me OVER $10,000.00 and my truck still runs with a vibration. During this disgraceful process, I was also told that the timing belt should be replaced, to which I acquiesced. Items like oil filter, oil, plugs etcetera were not included in the price that I paid to which I think is ridiculous. Gary speaks very well and appears to be educated in his business but at the end of the day my kindness was taken advantage of. There are other motor replacement companies out there. Don't be taken advantage of by this guy, you will regret it. Gary, I know you will respond back with bogus facts and will try to defend the shoddy work that you did, but you and I both know what you did.

Gary and his team went above and beyond replacing my bad engine and solved an unrelated vibration…read moreproblem. They discovered a bad torque converter and fixed that too. That was after a transmission shop failed to find this problem. I am very satisfied and recommend Motorworks.

Excellent service, a honest mechanic true to to the value of their work. The owner is a reasonable…read moreperson with the pricing

such a great and caring staff listening to my concerns of getting my car back on the road fantastic…read morejob with my car. one of the best shops in the business

I almost never leave reviews, but Brian and the team at Islip AutoWerks absolutely earned this one…read more I brought my car in expecting a routine service and left wondering why I ever went anywhere else. Brian replaced my entire braking system, performed an oil change, thoroughly inspected the vehicle, checked all of my fluids and critical components, and even provided photo documentation so I could see exactly what was done. That level of transparency is incredibly rare. What impressed me even more was his honesty. I was fully expecting a much higher bill based on the quality of the work, but he actually undercharged me. I ended up tipping him because I genuinely felt like I owed him more than what he charged. Brian is humble, down-to-earth, and clearly takes pride in doing things the right way. Pulling into the lot and seeing McLarens and Maseratis being serviced tells you high-end owners trust him, but he treated me and my car with the exact same care and respect. Finding a mechanic you can trust is difficult. Finding one who's honest, meticulous, communicates everything with photos, and charges fairly is almost impossible. Islip AutoWerks has earned a customer for life, and I'll be recommending Brian to everyone I know. Jason Finnerty

Over 10 years ago now my Honda FIT was almost totaled due to front-end damage. However I was lucky…read moreenough to have it brought to these guys who did everything they could to fix it. Now, my FIT is 16 years old and is going strong. These guys have always taken care of it since then. They have always been honest with me when i randomly show up in a panic because something is acting up with it. It was like a breath of fresh air after being talked down to by many other mechanics prior to them.

I can verify just how unprofessional & sneaky this place is…read more They'll most assuredly capitalize on your insurance money by any means if you're considering this place for auto body repair work. Check out how much they get for "storage" of your vehicle just for starters, then go elsewhere where integrity is still prioritized. It is fair to expect common decency, but not here. The old guy's tact & decorum are elusive as well. I am obviously not the only one who would avoid this shop. Please notice how often this place has "help wanted" on its sign. Think about that. If only negative stars were an option.

Spent years in auto repair business and dealt with many vendors. These guys were the best! Highly…read morerecommended!

I saw car-part.com where all the junk yard advertiser their parts I saw Nissan rogue light part no…read moreH061 selling for $20 when I called i Have the guy online stock no H061,he checked he said $25 I said u advertise for $20 online and asking $25 he said someone did mistake and then he cashed the statement again oh this price for whole seller I said I can buy for $25 all day ling from eBay with free shipping why I have to buy from u and he hung up on Me very Rude and don't know how to do bussines and Recommmed other don't call these junkers I'll give them 0 start.

What I learned is they tell you exactly what to do where to pull up they ask you what size tire if…read moreyou don't know the tire size they will look it up for you then they will tell you when they're ready. They bring the vehicle indoors and they get to work. They do everything faster in a regular mechanic shop. You're not staying here too long Cashier is nice. Everything is in motion so you can get on with your day. I highly recommend this place

For those who don't want to read a short story, the new owner/mechanic is simply dishonest. Many…read moremembers of my family and my friends have been brining our vehicles to that location for over a decade, as it was formerly owned by Henry and Joe. In all the years, I never had a single issue with H&J. They were mechanics with integrity. The new owner of "J&J" lied to me several times throughout my first experience under his command. When confronted regarding the initial lies, he constructed more lies. Expect him to "find" problems with your vehicle and expect an inflated bill because of it. Do not expect him to have your vehicle ready when he agrees to. Do not expect a courtesy call to inform you that it's not actually ready yet either. Expect no one to answer the phone at the shop for hours after the agreed upon pickup time. Above all, expect him to prioritize his road service over your scheduled appointment and to lie about the reasons your service was delayed. These interactions are difficult to summarize into words. Something you unfortunately understand following a first hand experience. If you want to feel like you were taken advantage of and lied to, this is your guy. The new owner of J&J recently acquired this business. Most of the positive google reviews are older and should be credited to the former owners only. Those guys were worth their weight in gold. His recent positive reviews are clearly orchestrated to offset the incoming negative feedback.