I visited and bought few goldfishes in Oakland, San Francisco, and Hayward. I am glad that I found this shop at Castro Valley. All their Goldfishes are pretty and healthy. They have good selections. They also have a huge selection of maintenance kits for both fish tank and pond. They have all kind of Koi. (I wish I have a big pond) read more

Connies Pond and Koi - Fan tail Goldfish. One I paid $15+tax, the other one $25 - Local Fish Stores Near Me - Castro Valley, California

Love this place they have such beautiful koi fish in multiple sizes and colors. They also have the option of American or Japanese koi which was also amazing! Purchased 2 American back in November and they are doing great with vibrant colors and steady growth. Definitely worth the 50 minute trek, unfortunately hubby got the opening time wrong since they have different hours of operation during the year but luckily we found a shopping center close by. Make sure you check the hours of operation before you head out. read more

Connies Pond and Koi - One of the American koi purchased at Connie's :) - Local Fish Stores Near Me - Castro Valley, California

Hank, you're the one that stinks of entitlement. Clearly you can't take constructive criticism. I said your worker ignored us the whole time and you clearly don't care that's amazing customer service! The best . And yes I will be shopping somewhere else because clearly you're a bad shop owner and shouldn't be selling anything other than pond and Koi . Please stop selling gold fish bc your workers clearly don't care if they die :) . Unlike you my family does just because it's a fish doesn't mean it deserves to die and have a painful life. But thanks for your ignorant and unwanted respond lol it seems like you really do have trouble with negative comments by the way you respond to others go to therapy get it check out, it's a sign of narcissist which I wouldn't be surprised it you are by the way you speak to others. I don't know who you think you are but a good pet shop owner is not it :) read more

Easy 5 stars with Louis introducing us to Koi pond world. I came in knowing absolutely nothing until Louis took us in like we were his next door neighbors! My wife is buying herself a pond for Father's Day! Being the harshest critic on the area of service on the planet, Louis is a service person's service person! THE right guy, at the right store. I absolutely loved his service mojo! I don't say that much, if ever! Your the best of the best Lou. The genuine article! Lou hooked us up with the machine that does all of the filtration and pumping, a plant , and my wife was extremely happy with what this store offered and the service provided by Lou. I can promise them that this is the 1st trip of many many more. I think we're going to be lifetime customers like a lot of others. This place is the place to come if you are into Koi! read more

Connies Pond and Koi - The only thing you need to make sure everything is going to be ok! Gotta have this! - Local Fish Stores Near Me - Castro Valley, California

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This place is AMAZING. Bring the family this is an experience to remember forever, they have everything you need from turtles to fish! They have it all, the staff is super friendly and they will help you out whatever you want from a simple fishtank to a garden oasis. read more

This is such a fantastic store, excellent service and beautiful, healthy fish! Discovered this place by accident just driving through and will definitely be back read more

Very knowledgeable and great service. I use to go to a pond business in the valley but I drive further to see them.

Connie's has always provides all my pond needs, from pond equipment rentals to plants and koi. They are always helpful and the customer service is first class. I thought I had a pond vac stolen from my car that I rented from them. They could have charged me full retail price by it only charged me wholesale cost. Then, when I got the cat back and the pond vac wasn't stolen, they refunded me my money in full, no problems. They are honest and helpful, wonderful customer service. You can't ask for more. read more

Lots of parking, right in front and also down the alley into the back. There are two stores (one in the front facing the main road and one in the back aka the garden center). The kois are mediocre, they are no where near high quality Japanese bred kois (most likely Japanese kois that were bred in the states). But to the average eyes, these will do perfectly fine. There aren't a lot of kois compared to other koi centric stores, possibly low stock due to the pandemic and shipping issues. They carry Malaysian kois, gold fishes (of all kinds), turtles, bullfrog tadpoles (2 for $10) and even white farm raised sturgeons ($160ish for 8-9 inches). Wished they carry bigger sturgeons and other types of freshwater fishes. They have the best selection of aquatic plants in the Bay Area, hardy Lillies in a gallon planter are about $60. The fish food selection was okay in terms of pricing, check online first. They carry helix and aqua scale products such as their filters, pumps and decors if you want to see them in person. The staffs are very knowledgeable and know their stuff. read more

Connies Pond and Koi - Local Fish Stores Near Me - Castro Valley, California

As a frequent customer of Connie's Pond and Koi, I've always appreciated their selection and quality. However, my recent experiences have been disappointing. On multiple occasions, I've felt ignored and treated rudely by the staff, leaving me empty-handed and frustrated. Additionally, they almost never have certain American koi in stock, and when I've inquired, the responses have been quite rude, as if they are fully stocked and prepared for customers' needs. Unfortunately, due to these ongoing issues, I'll be taking my business elsewhere. read more

Came back on a Sunday and met the older gentlemen it was a complete different story they help us get are koi and plants, food and even a poster for this service I don't mind pay a lil extra thank you read more

I had stopped by yesterday looking for some aquarium snails, these turned out to be the only ones they carried (I think), But I was looking for smaller snails of some colors and shapes. Honestly though I'm so happy with these guys they are SUPER cute. I think this would help clear my tank a lot (which I need).. The staff was absolutely amazing as usual, I always loved coming here and will definitely be back for more fish read more

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If you have a pond in the East Bay, this absolutely needs to be your go to spot for all things pond and koi (and beyond). The staff is super helpful and honest. I don't feel like they try to upsell their products like some places might, they aim to keep things basic which I really appreciate given how much I have already spent just to get my pond up and running. They helped me with everything from the design to the math on filter, underlayment and liner, suggestions on pond contractors, and now with making sure my pond stays clear and balanced. I love their varieties of koi big and small and we even got a few turtles from them and other fish and plants. Great water plant selection as well! They do water testing though I would recommend they teach all their staff how to do this given I've had to wait really long amounts of time for the right person to test. read more

I believe we spoke to the owner, she was soo nice and helpful for some amateur pond enthusiasts. They have the front store with filters and equipment. She explained all the steps needed to convert a chlorine pond to a friendly koi pond. They have a beautiful pond with a waterfall inside. The back room is filled with tons of fish and plants. There are fishes of all types and sizes. Loved to see the different types of koi. Even more, the gentleman was super helpful with all of our amateur questions. read more

Connies Pond and Koi - Outside - Local Fish Stores Near Me - Castro Valley, California

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Purchased some Japanese koi from them. It's been over a month and all the koi are well! Great sales person to deal with. Wry patient with us. read more

Hank and Juanita are excellent business owners and they help customers hands on . They have good quality products for waterfalls and koi ponds as well water plants and koi fish . Hank helped me choose my filtering system for my koi pond and I asked him way too many questions and he is always happy to help with his knowledge and experience. Juanita helps with a lot as well and will return your calls and e-mails very often . Koi ponds are not cheap but you get what you pay for and you invest in something that is amazing, nevertheless Hank always takes care of his customers with prices if the product allows him some room to discount it . Koi ponds and water features are long lasting and not much maintenance besides some water conditioner fish food once established so I totally recommend going over to Connie's Koi pond to get started on a complete change of your back yard . read more

These guys are so helpful I wish I knew they existed when I first set up my pond. Bought some stuff off amazon which turned out to be garbage & failed on me. But live & learn. Just did an a major upgrade of the filter system & replaced the old leaking concrete & cheap liner membrane with a rubbermade 150 half hard plastic one. Also got some double tail shubunkin & sarasa comet goldfish a week later. Another great thing is they have random parts for sale so instead of throwing things like pumps & filters away you can fix em. I didn't even realize that was an option came in ready to buy a new pump but was stoked to realize I didn't have to. I'm never buying anything for my pond system anywhere else!! read more

Connies Pond and Koi - Rubbermade 150 Gal tub & pondmax filter from Connies - Local Fish Stores Near Me - Castro Valley, California

I got some iris and water lily plants and healthy goldfish for my pond here, as well some different nozzles for my fountain. The people are helpful and they seem to carry everything you need for your pond or water garden. This is a really fun place to visit, the best in the Bay Area for pond stuff. read more

Connies Pond and Koi - Local Fish Stores Near Me - Castro Valley, California

Wonderful service! I was looking for a Fluval 32g freshwater tank for almost two months and this was the only place which placed an order for me and kept me updated. Jeremy did an amazing job updating us on the tank. I neither have a pond nor a large tank for a koi yet they helped me. read more

Connies Pond and Koi - Fluval 32 gallon freshwater tank - Local Fish Stores Near Me - Castro Valley, California

I just got off the phone with Hank 5 minutes ago. I am a fairly new to the world of Koi and after I finished building my backyard plan with my own two hands I began the search for plants and quality Koi as well as a place where I could get consolation and coaching. After searching in vain in the peninsula I discovered Connie's and when I walked into the store and into the koi and plant area I was grinning like a little kid at Disneyland. Incredible selection of aquatic plants of all species sizes colors and shapes. Josh was like my Koi Yoda taking the time and patience to help me learn and choose Koi correctly even pointing out what I would never have noticed. I have found the entire staff helpful, professional and generous. But todays phone call with Hank was the icing on the cake. I was upset that Connie's had sold me a pregnant fish that once she hit the pond created spawning chaos and almost violence. Trashed some plants and destroyed the water quality. After two water changes and many treatments I have the water perfectly balanced again and all my 11 fish are thriving. My conver and the reason I called Hank was that the big $600 mother fish was just laying around in the bottom not swimming. Could be stress or just exhaustion but I was concerned and considered returning her. This is an animal and not a laptop so I was not sure what Hank would say. He could not have been kinder or more accommodating. He spoke with me about possible causes and offered to take back the fish no questions asked. Also gave me the opportunity to take a few days and see if she improves if I like her and want to keep her. I am a very loyal enthusiastic customer Gene treated well and if you read my other reviews a terror on social media when not treated well and I have to say if I could give Connie's ten stars today I would and they will have my business exclusively for as long as I keep Koi. Thanks Hank and the Connie's team. read more

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Superior selection of koi and equipment! Knowledgeable staff and all the parts you need to get the job done right the first time.

I just love this place. I bought beautiful and healthy fish and they have a great selection. My fish came very healthy and happy and I get complements on how beautiful they are. Even when the store was crowded they were patient with my family as we selected our new pets. Also, I had a sick fish (NOT from them) and I have come to this place multiple times and called at least 10 times trying to get her better. They are ALWAYS helpful, polite and nice.. even when not making money off of me. I would highly suggest this store for any of your needs. read more

We've come to Connie's for all our pond needs for the last couple of years--the fish and plants we've gotten there are happy and healthy. They've also given us a great advice on how to take care of our pond and helped us plan a fairly major overhaul. Special shoutout about how accommodating they've been during COVID. We've called ahead a couple times and they've been willing to do curbside pickup. read more

Great selection of Koi, water plants, etc. They are very helpful with concerns you may have as what plants, how many fish and decor would be appropriate for your pond. They have good prices. read more

I am new to koi enthusiast and just started my pond in October 2020. I am learning so much about koi keeping from their knowledges and guidances. Matt is very friendly and patience in answering many of my questions every time I visited them. The staff are very knowledgeable in answering any pond related questions and providing suggestions. I have always come to Connies when buying Japanese Koi's and Pond Supplies. They have huge selections on Koi's and pond equipments and supplies to choose from. I lived in Danville and they are perfectly located in the East Bay within the Tri-Valley reasonable driving distance. They are family operated business in the area and I always do my best to support the local business compared to buying from Amazon or other online competitors. I always buy pond supplies from them, ask for Matt and he will hook you up for any pond equipments, supplies and fishes. Just mentioned Jon S sent you. Matt or Hank will try not to sell you bottles of chemicals just for them to make money. In many occasions they have suggested me to save my money and don't buy any additional chemicals as patience is the answer to my pond problems. read more

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I'm in love with the fountain I purchased from Connie's. Hank and his staff are amazing and know their business. Pleasure having done business at Connie's. Thank you. read more

Connies Pond and Koi - This is the fountain I purchased from Connie's. I love it. Thank you. - Local Fish Stores Near Me - Castro Valley, California

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I'm not the one to leave reviews but the people in charge need a lesson on how to do business. I spent well over $10,000 dollars building our pond here trying to stay local and I completely regret, I will never shop at this store again. We went in over the thanksgiving holiday and bought 3 fish totaling over $700. One of these fish had a messed up tail that we didn't see at the time but we noticed at the time of placing it in the water even have pictures in the bag. Fast forward a week and it's just gotten worse the fish is still alive but it's only a matter of days before it dies. We contacted them to see what to do. I was told to email some pictures and video so I did and two days later I had to reach out again to get a reply. Was completely surprised by the reply. Hank has the audacity to say it's our fault because we selected the fish not his employee. He then goes on to say they will swap it on one condition, Only if our water tests perfectly. knowing the only fish with an issue is the one that was messed up to begin with. They sound like the car dealer trying to deny warrantee work saying "you picked that one not us". I highly suggest taking your money elsewhere they are over priced and have poor customer service. In reply to Hanks garbage reply on Google, he was on the phone blaming me because "we told his employee what one to get" And I Quote "did you pick the fish" my employee says you are the one that selected the fish mind you grey fish in a black tank (that sure sounds like a crap excuse) From the minute he picked up the phone he was blaming us from saying it was our choice and we expect our customers to keep them alive. And now he's doubling down on it you are a piece of work hank. this isn't a "sniper" review that he says to all customers that give him one star. This is a pissed of customer that was treated like we know nothing. We called in to ask for advise on what to do and all you and your employee did was blame us from the moment you picked up the phone You killed this FISH and lost a customer in the process remember that! Again shop elsewhere the only like the customer when it's time to take the money. after that it's all your fault. read more

I've been going to Connie's ever since I was a kid when they were located in Oakland. It was my favorite store to go to when I was young & used to always tell my family I want to work at Connie's when I grow up. Haha. It was sad when they closed down the shop in Oakland, but once I heard they opened a shop at Castro I knew I had to go check it out. Let me tell you, they have an outstanding selection of koi's! I felt like a kid again when I first stepped into the shop. I will be picking up some koi's when I'm ready. Great, informative and friendly employees. Stopped by today & grabbed a pair of spectacular t-shirts! read more

Connies Pond and Koi - Local Fish Stores Near Me - Castro Valley, California

Connie's Ponds is a well stocked store with super knowledgeable staff, I highly recommend a visit to newbies and veterans alike! They have a wide variety of healthy, gorgeous fish, huge selection of emergent plants, and many many options for everything mechanical. I'm very active in the pond owner community and am always recommending Connie's to people I know. This glowing review was long overdue! read more

I went to this store to buy a crayfish for my 20 gallon aquarium after seeing that they had a pond full of them a while back. I came back to the store to buy one. They searched around in the pond, and eventually they found a huge grey crustacean. They brought it out and told me that they were surprised that they even still had one in there. I should have taken that as a warning sign that they weren't even aware that the creature was in their pond. I can't imagine that they were feeding her. I asked them what type of crayfish it was, and after deliberating for a while, they brought in someone else who told me it was a common crayfish. Oh how wrong they were! A few days after bringing this crayfish home, I discovered that she had worms. They ended up being benign to my relief, but still gross nonetheless. After a few months of good food, de-worming and loving care, she's turned from grey to electric blue! She's also grown enormous. This Leeds me to believe that I was not given a common crayfish but an Australian yabby!. I'm going to need a tank upgrade pretty soon, which is why I'm writing this review. Next time you really need to take better care of your crayfish and get a proper species I.D.! read more

Connies Pond and Koi - Betty before - Local Fish Stores Near Me - Castro Valley, California

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Nice selection of koi's. Prices reasonable, friendly and helpful. They carry koi's, fish food, filtration system. Not bad for a local fish store. Will update soon after my koi's settle in. read more

The absolute best place for everything koi fish and water garden in the greater SF Bay Area. The koi and pond plant selection is superb, and on the other side, the staff has endless knowledge for pond setup and maintanence. We have been nothing but impressed by our experiences at Connie's and will always continue to return, even with a 2+ hour drive! read more

I just came because I was doing laundry next door. Oh boy, what an oasis! Beautiful water features and koi ponds. And the staff are super friendly and personable. If ever I am going to get koi fish or build a pond on my property, I'm coming here! read more

This place is absolutely amazing! They have everything we needed for our Koi pond. The pricing for their Koi is very competitive. Staff are extremely courteous and professional. Jeremy was outstanding in helping us with everything that we needed. we would highly recommend this facility. read more

Want to buy show quality American domestic or Japanese imported koi? This is the place to go to. This store has all the possible equipments for ponds and aquariums at a reasonable price. As for the koi, they have a huge selection for them! AAA grade big imported koi to small American koi, prices range from couple thousand dollars for the finest quality Imported Japanese koi to $10 small American koi. Whatever type of fish you want, it is likely this shop will have. The manager, Matt is a great guy! Awesome dude to chat with, whatever fish needs you have he will likely take care of it for you. Besides koi, they have goldfish, plecos, they even have sturgeons! I bought a fluval filter from Matt, opened box, he gave me a good deal. I came back to buy a few more koi from him. I plan on being a long time returning customer due to good selection of fish, equipment and they have a great manager on duty. read more

Good prices. Great friendly personnel both knowledgeable and humorous. Well stocked selection of koi, equipment, food and plants. Problem solvers. Responsive to customer needs and suggestions. Been going here for more than a decade, back when they also had tropical fish. Have NEVER had a bad experience. read more

Just left Connie's for the first time and let me tell you, this place is amazing! Not only do they have everything you need for starting a pond from scratch but Hank walked my husband through everything and went above and beyond sharing his knowledge! We are more than pleased and will absolutely be back in the future. Thank you again Hank, hands down the best customer service we have ever recieved!! read more

Awesome place! Must have the largest selection of koi fish in the whole bay area: from $10 small ones to $150 jumbos! Very knowledgeable and kind staff. that I encountered more than once. They gave me a valuable tip to keep the reccoons from eating my koi - is working like a charm! And the prices are a great value too. read more

Grew up going to Connie's when I was a kid, but sad to find out they switched over to just koi and pond. They used to have awesome sea horses, and a big variety of fish. Now it's just koi, but they have a huge selection, and awesome variety of color and size koi. But since they have such an awesome set up of koi, I'd wish they'd have a biggest selection of other similar fish like pearl scales. They have comets, and ryujins, but not the one fish I love. Still a great place, and very nice people. read more

The staff very knowledgeable and have the resources to guide you through maintaining and treating your fish pond. They've got the parts you're lookin' for too! I recently began to administer to the issues of large-scale public fish pond. The folks at Connies have helped us immensely in unraveling the mysteries our pond. They patiently answered every single one of my questions, and they can also answer yours b/c they certainly know their stuff. We recently had a cloudy/scummy/algae issue that wasn't going away after several remedies were administered. It was determined that our system needed new ultra-violet radiation tubes and an algaecide application. Within a month the problem was resolved, courtesy of Connies. Thank you! If there are ever any other issues happenin' in our pond, I know just where I am going to be, standing in front of their counter and getting good helpful advice! I can't recommend them high enough. read more