I visited and bought few goldfishes in Oakland, San Francisco, and Hayward. I am glad that I found…read morethis shop at Castro Valley. All their Goldfishes are pretty and healthy. They have good selections. They also have a huge selection of maintenance kits for both fish tank and pond. They have all kind of Koi. (I wish I have a big pond)

Love this place they have such beautiful koi fish in multiple sizes and colors. They also have the…read moreoption of American or Japanese koi which was also amazing! Purchased 2 American back in November and they are doing great with vibrant colors and steady growth. Definitely worth the 50 minute trek, unfortunately hubby got the opening time wrong since they have different hours of operation during the year but luckily we found a shopping center close by. Make sure you check the hours of operation before you head out.

Im very sorry for the extremely long review but this was my experience…read more........ I heard of Aquatic Collection through the Reef Beef podcast. I knew that Richard and his royal highness, Ben Johnson only back products and companies that they believe in. I recently set up a very small frag tank that I plumbed into my main display. I was excited because its a nano frag tank where I can keep alot of the very small fish my rainbow basslet would love to eat. Im a sucker for wrasses and blennies. A Choati, earmuff, China, radiant wrasse and Oman Blenny are the pride and joy of my tank. As soon as my nano frag tank was up and running I was able to finally get my geometric pgmy hawkfish (his name is Cornelius). The next was a pink streaked cryptic wrasse. As most unique fish, they come in seasons. I ordered from a big box site knowing very well that these little wrasses are delicate shippers, at the time this site was the only ones that had them in. This was a death sentence. For some reason they sent the first one as overnight standard, the water was 94 degrees when I recieved him. For a lack of better judgement and selfishness I agreed for a replacement. I was sent another. This time i made sure they held him at the terminal which was an hour away from my house. I got there as soon as they opened and went straight home to find another dead wrasse the died in a little bag. I wasn't going to kill another one so I asked for a refund and waited. I called every LFS in the city and no one had them. So I looked in the next biggest city/state which was San Diego. 6 hours one way for a total of 12 hours round trip. I found a place that had one and they held it for me. Two nights later I was doing tank maintenance listening to Bens lovely voice sing about aquatic collection. I thought i guess I can look to see if they had one and to my surprise, they did. However, I committed myself to the San Diego store. I bought them lunch the day before as a thank you for holding him and I would see them that next day. The morning of my day trip, I woke up and thought to myself am i crazy? Driving 12 hours for a small fish, i asked my fiancee and she ensured me, that I am crazy. So I gave Aquatic Collection a chance. The day of shipping I called Aquatic Collection and got ahold of Ryan who handles their online livestock shipments. Ryan was such a breath of fresh air to talk to. The fish was already packed. Ryan told me exactly how he packed the fish. He went above and beyond to ensure the fish gets to me alive. Again, the fish was already packed and I called him explaining my situation. So prior to my story he already did everything he could to ensure a safe trip for my wrasse. I had the fish shipped to the shipping terminal again, just to be safe. I drove my hour one way get my package and nervously drove back home. I opened the box and HE WAS ALIVE. The joy i felt in that moment makes this hobby worth all the hardships. I immediately called Ryan to thank him, he actually used weather data, experience and his resources to ensure the fish was packed correctly for its journey. This tiny 1.5" in fish was packed in an XL bag with 3lbs of water. The big box website I used previously had the fish in a small bag with probably 6 cups of water. Aquatic Collection and Ryan has earned a customer for life. I am singing their praises everywhere I go. After talking with Ryan I knew i was gettimg an animal that was truly cared for and packed for success. This really mean the world to me, thank you very much Ryan and the Aquatic Collection Team........and Richard and his Royal highness, Ben Johnson

Went in on a Friday afternoon to purchase fresh water plants, I bought 4 different species of…read moreplants, one in particular being "FOXTAIL". The very next day ALL the leafs of that specific species fell off! The other plants were fine , I then called Saturday the very next day to ask about either an exchange or a refund and I spoke to a representative named Mike whose immediate response was "no! there's something wrong with your tank" / "all sales are final" Mike offered no help or tips or nothing just simply blame my tank, which already has shrimp and fish and other vegetation that is doing just fine........ Definitely do not recommend buying from here unless you know for a fact, if something doesn't work out, you're screwed no refunds, exchanges, or any help. Bad bad business practice

The owner is super helpful and knowledgeable. Went to get some plants and snails for my boy's tank…read moreand he helped us pick out some good ones.

This place is a Hayward staple, at least for aquarium aficionados. It has a great assortment of…read morefish, plants, and supplies overall. The owner is very knowledgeable and honest about the hobby. All you have to do is ask. Prices are good for the quality and variety of fish. The surrounding area can come odd as a little suspect but don't let that deter you from visiting. It's well worth the trip if you're in the East Bay and are looking for more than the big box stores can offer.

This shop is my favorite for koi and gold fish in between San Francisco and East bay. All the…read morefishes healthy and clean.

Emailed Connie's Pond & Koi on 6/6/25 via their email on the website, asking if they sell Shubunkin…read moregoldfish. I got a reply from Hank stating they have Shubunkin goldfish in stock. The reply back was, "Yes, we have in stock." So the next day I drive all the way from the Central Valley to check out their Shubunkin stock. To my dismay, I'm told by an older man at the back store that they don't have any Shubunkin goldfish. I told him that I emailed Hank and he said you had them. The man then tried to sell us on Koi, but we told him we specifically need Shubunkin since we have many plants in our pond and the Koi would eat them, that's why we specifically are looking for Shubunkin goldfish. He then directed us to some Comet goldfish but not what we were looking for. Tried to look at the plants and other fish but the thought of me being lied to and driving that distance from the Central Valley was too much, so we left. This company was deceitful just to lure us into their facility. If they could lie about a simple straight forward question what other things would they lie about just to get you to buy something. Would not go back again! Will be searching for a trustworthy Shubunkin goldfish dealer elsewhere. What a way to deceive a potential customer.

Wholesale ONLY. Wish it is marked clearly on yelp. Went all the way fr San Francisco there too.read more

Great family business, always getting the rarest type of fish. Benson and his wife have been…read moreoperating this business years. Will, Marvin, and Tina are experts in the industry

If you need a place to board a tortoise, look no further. We left our 4-year-old, 20lb sulcata…read moretortoise, Smalls, here for 13 days. Freddie handled the booking over the phone, no reservation needed at $10 a day. Check-in took five minutes; they set her up in a great, spacious tank with a lamp and fresh bark, and we left her with a packed lunch of greens and Mazuri from home. When we picked her up, Brandon and Ryan gave us the daily report. Turns out, Smalls spent her vacation roaming the store and occasionally trying to bust out through the back door. Luckily, the staff has excellent reflexes and stopped her escape attempts. Smalls was well-loved, well-fed, and safely contained. 10/10 would board our tiny criminal here again. Thank you, Reptile Room!

A month or so ago I visited the Reptile Room in search of a somewhat grown bearded dragon. I talked…read morewith the gentleman who was running the store happened to have a bearded dragon that looked to be what I was looking for. The only catch he told me was that he had a bad disposition and would get very agitated and try to bite anyone who got close to him. After allowing me to handle him till he calmed down a bit he offered to give him to me at no charge if I was willing to work with him. After going through some bonding exercises (and yes he did bite me once) he has come to settle down and now allows me to hold him and is adjusting well to his new home. The fact that I was given the bearded dragon only goes to show that the people at The Reptile Room really care about their animals and customers. I highly recommend The Reptile Room for service above and beyond!

Great pet and feed store !!! Lots of wonderful selection and they have a good selection of rare…read morechicks and the prices are so good!!! Great customer service !!!

Fantastic pet store! Well stocked and the staff are friendly and knowledgeable. Also loved meeting…read morethe store cat.

Kent and Matt thank you for the great job on our messy pond. You brought it back to life. Our Koi…read moreare dancing. Very quick and efficient. Left our yard as they found it. Vickie and Leland Wardell.

The place had a bit of a smell and a lot of the tank hardscapes were covered in algae and not the…read moreclearest waters. Not the cleanest aquarium store I've been to but at least I didn't see many dead animals. The shop was dimly lit in some areas so I'm assuming that they're in the middle of re-organizing or something. Livestock price wise, i think it's reasonable. Although some tissue cultured were on the pricier side. The selection of plants and livestock were OK, I would probably only visit if you need equipment though. They have some ADA, UNS, Chihiros, CO2 tanks, etc. Here are some of the livestock prices to give you a sense of what they charge. This is not a comprehensive list but rather some livestock I was personally interested with: Prices as of June 2026: FW Fish Assorted Male Bettas - $10 Ember Tetra - $5 False Bandit Cory - $12 Kuhli Loach - $6 Longfin Bronze Cory - $10 Pea Puffers - $8 Pygmy Corydora - $6 Sterbai Cory - $15 Super Red Bristlenose - $30 Whiptail Catfish - $20 SHRIMP Amano Shrimp - $7 Bamboo Shrimp - $10 Black Tiger Shrimp - $15 Cherry Shrimp - $8 Opae Ula Shrimp - $5 Super Tiger Shrimp - $15 SNAILS Jade Mystery Snail - $5 Japanese Trapdoor Snail - $9

Definitely our go to pet store! This location is always…read moreclean, organized, and friendly. I appreciate their knowledgeable staff who are always open to sharing suggestions for the better needs of our pets. They offer vaccination clinics each month that are very convenient and affordable too. My family would love to highlight Karlton - he has specifically made all of our experiences so welcoming and supportive!! There's not one time we have came by and he does not have a smile on his face and ready to help! Karlton is very knowledgeable with all the products in the store and gives excellent advice on up and coming new items to add to our homes. Talk about service that's above and beyond, Pet Food Express you have an incredible leader on your team!! Also- we love the frozen bone marrow bones, love that this location keeps them stocked! Kannon & Jade your favorite English Bullies love and appreciate you.

This is a well stocked, prclean pet store with friendly kind employees…read more I needed a sturdy strong car bed for my grand dog so I can feel she is safe in my car. The nice men and women who work there helped me choose the bed and they loaded it in my car. I highly recommended this store.

I had a very uncomfortable experience here. My 7-year-old daughter and I were simply looking at the…read morehamsters and guinea pigs when the loss prevention employee watched us very closely the entire time. We never touched or picked up a single item, yet it felt like we were being treated with suspicion for no reason. There were about 10 other people in the store, yet the focus seemed to be on a dad and his 7-year-old daughter. It made us feel uncomfortable and unwelcome. Because of that experience, we left the store and will never return.

Needed an automatic pet feeder for my little nugget - I live close and had a great experience…read moregetting what I needed and at a great price. There was enough variety here - cheaper more simple pet feeders and then more fancy ones I think even with a little camera on the front? I got a mid grade feeder with the help and advice of Madison. She helped me navigate through the options quickly - especially appreciated since I came in just minutes before closing with a planned trip the next morning. Outstanding help here - I will be back.