Great service . Highly knowledgeable. Will hire again . Pricing was reasonable. AC coil and…read moreexternal unit replaced. 10 year warranty established.

I would definitely recommend these guys to anyone that has AC problems ,They will explain…read moreeverything you need to know very honest and friendly. My father is 84 years old and He got along well with Alfredo Rodriguez as he was explaining everything. I will definitely use these guys again . Stop searching and call R&R today..

Had my air blowing hot and making an intermittent noise. Called a few places and couldn't make it…read moreout till later. I wanted to know what I was in for quickly so called Nic and he came out within an hour and a half. He looked over the unit and tried all possibilities before concluding it was the compressor of my 20 year old unit. Power to the compressor but compressor wouldn't turn on. After talking about the other more expensive things that could go wrong and realizing I could still spend a lot of money in the future even after fixing this issue. Probably would have been a rebuilt compressor too. We discussed the options on a new system and I decided in the Carrier brother Bryant. We discussed the internal components being comparable parts readily available warranty and of course price. He came out the following day and installed the entire system. Thankfully I didn't have to be without air too long as summer kicks into high gear I'm happy with my purchase and he offers a free tuneup every 6 months for a year to be certain everything is working as expected. I would recommend Nic and his crew. Even short handed he finished it completely. I don't even know it's running now it's so quiet.

They will respond within a reasonable timeframe, but they always seem to say everything needs to be…read morereplaced. We have had them come out twice in the last month - we have two units and two handlers (two-story house). Nothing can ever be repaired, which I find very suspicious. The tech seems nice, but when we first called to inquire on their service to our upstairs unit, they told us they needed to replace our Goodman A/C unit "with the exact same thing you have" only to come back the next day and find they replaced it with a Tuttokool unit. And the second time the came out (for the other unit), they said the handler and the ac unit BOTH had to be replaced, for $8500. I called to inquire why the replaced the old Goodman brand ac unit with Tuttokool, and they just stated that they ac unit was outdated and the one we had was no longer current with new compressor laws. Plausible, but weird. They didn't see any problem in how the presented the words "replacement", and I probably should have voiced a concern that the replacement would be the exact same brand and look. But, alas - I did not and that's probably on me. I know the house is 20 years old, but - what the chances both break within the same month and now the second unit and handler have to be replaced? Service response time is great, but I am not convinced they are being truthful to all their customers.

I can't thank Scott and Chris enough for coming out right away and fixing the problem in record…read morespeed. What great guys and great service, reliable, friendly and affordable. Down to earth guys. I now have them in my phone on speed dial and will continue to use them going forward to service my AC Unit! Highly recommend using them.

We called Temples after I noriced the A/C wasn't working well. Of course this happened in over 90…read moredegree weather to boot! Chris got here in 30 minutes or less and had everything working in no time!!

After getting estimates from 3 other companies, who spent an average 30 minutes, and could not…read moreaddress my needs, I decided to further explore highly rated air conditioner companies, and came across The Comfort Authority. They lived up to their great reviews, from the initial contact phone call all the way to the conclusion of the installation of my new unit. Derek, the estimate technician who arrived at my home on April 23rd, was knowledgeable and addressed my questions and offered options. He was at my home for over two hours! He offered me several options, without pressuring me, simply explaining the benefits of each option. His willingness to explore my request to remove current water outflow pipe that had been on the garage floor for decades, presenting a safety risk, and route it another way outside was taken seriously and creatively. He took me through the plan and I was so pleased. The technicians who arrived the next day to do the install, Gary, James and Kauntes, were excellent workers. Gary was in charge and went over the plan with me in detail. He was able to troubleshoot a few issues and get the job done! All three of them were courteous and, without being asked, applied shoe coverings every time they entered the house. They cleaned up after themselves. Gary kept me apprised of their progress. They began working at approximately 9:15 am and did not leave my house until 6:15 pm. I could not be more pleased. 5/5 rating Thank you I will be recommending The Comfort Authority to anyone who needs air conditioning work done. Donna Harmony-Jones Kathleen Watson

This review is on getting a quote where I have to deal with back and forth messaging and when I…read morefinally called I ended with a call center (I think). This company may be doing it right but I don't have the time when other plumbers gave me a quote quicker just by sending photos. I had my new water heater installed with another plumber who was quick to respond with a quote with details of the job and on the day of install he made sure everything is up to code!

Finally, I have found my new AC company! I had been without AC for almost two weeks while getting…read morequotes from several different companies. I had been told that I needed a brand new system at a whopping cost of $13,000 because parts were no longer available for my AC unit; which was still under warranty, by the way. I am so happy that I called Two Brothers because I was able to get my AC running within hours of his visit at a fraction of the cost. He was polite, professional, and very reasonably priced. I would definitely recommend this company because I only have good things to say about my experience. Thank you Two Brothers Air & Heat!

Used these guys twice to replace ac systems. Solid honest service at very reasonable price. In…read moreanother home I was told by two different ac contractors locally that I needed to replace my system for $6000. Russo was awesome, quickly figured out it just needed a part and for $250 I was up and running! Honesty and integrity appreciated. And, even on a weekend!

My AC was not working at all the panel wasn't even on to turn it up or down. I just want to say…read moreI'm amazed at this company was willing to come out before hurricane Milton hits the State of Florida my AC went out yesterday (10/8/24) and it is now working thank you so much for being willing to come out I will definitely be looking to your company when we need more work done. Very minimal trip fee, included in the cost of the repair not sure what he did but he did a good job.

The young man put in a new ceiling fan in less than 49 minutes. Did a great job. It is still…read moreworking.

Service needed Drain Line cleaning:…read more Needed my drain line flushed and called that morning and they were out that day around 4pm. Service was quick and easy the at a reasonable price. Thanks for making my house cool again!!

Greetings from Topsail NC. I called Fire and Ice HVAC and left a long message about our problem,…read morethinking I was talking to Fire and Ice in North Carolina. And so I went about my day. I want you to know, Fire and Ice in Valrico Florida sent me a note. The shared with me I was not talking to my local HVAC etc. But it didn't stop there! They shared some valuable tips, and provided me with some excellent guidance with regard to getting my HVAC problem addressed. So, I get it. They did not come to my house and provide service. However, they saved me a bunch of time and money because they are dedicated to customer service I was included under their umbrella by reaching out to them. My problem got solved sooner and for a good price based on the advice from these professionals. Consider yourselves fortunate to have dedicated HVAC service providers in your are. Hats off to Fire and Ice! Many thanks, from Topsail Island :)

My AC stopped blowing cold air, 5 o'clock Friday ugh. I checked the usual stuff, breaker, filter,…read morethermostat. All okay. Sooo, Saturday morning took to Yelp. Priority Cool responded with an eta of 1 pm. On the mark, Raydel showed up. Very pleasant young man. Clean and professional in appearance. My AC problem was a coil condenser fan motor I believe. It was 87 inside the house, thank the Lord for frozen peas. Felt great on my head. Though the AC was under warranty would be a few days living on the sun before he could get it so I opted for the one available in his truck. Very satisfied with the service and highly recommend Priority Cool Solutions.

Great work. Solved my ac issue easily!read more

Great company , they were straight forward with the scope of work on my ac unit and my unit was…read morefix next day in no time , I wish price could be better but they give me a Va discount so that was a nice of them , fully recommend this company ... Watch out for other companies that will try to scam you , definitely this one won't .... Btw Tyler was great fixing my unit

Had them come out and diagnose an issue with my a/c my air handler up in the attic they did come…read moreout gave me a quote to fix it $3160.00 impressed upon me that I needed to replace the system instead for $12500.00 called the second company for an estimate ended up costing $160 . do not use this company they're selling you stuff that you don't need.

This company certainly distinguished from the rest I have worked with in the past. Flawless. To…read moregive you an example. A few years ago a new system was installed, the company left lots of mistakes that were not up to code. The owner of Reliable solutions came, correct those issues for me and gave me excellent service and advice. Most importantly with AC vendors is to find someone who cares for the quality of the work, the clients they serve while being honest and reliable. I will definitely recommend.

Wonderful service! I couldn't be happier with the fast…read moreresponse and great service I received. My AC broke on Memorial day...1 hour later (on a holiday!) The Tech arrived! Without asking he took off his shoes (the first Tech to ever do this!) Before entering my house. He was very courteous, explained everything in great detail and fixed the issue asap. The price was absolutely fair and I will recommend to all of my friends. I have had issues with other AC. Companies (over charging, trying to sell unnecessary stuff, bad repairs, long wait etc.) But none of that here! Awesome in every way!