They will respond within a reasonable timeframe, but they always seem to say everything needs to be…read morereplaced. We have had them come out twice in the last month - we have two units and two handlers (two-story house). Nothing can ever be repaired, which I find very suspicious. The tech seems nice, but when we first called to inquire on their service to our upstairs unit, they told us they needed to replace our Goodman A/C unit "with the exact same thing you have" only to come back the next day and find they replaced it with a Tuttokool unit. And the second time the came out (for the other unit), they said the handler and the ac unit BOTH had to be replaced, for $8500. I called to inquire why the replaced the old Goodman brand ac unit with Tuttokool, and they just stated that they ac unit was outdated and the one we had was no longer current with new compressor laws. Plausible, but weird. They didn't see any problem in how the presented the words "replacement", and I probably should have voiced a concern that the replacement would be the exact same brand and look. But, alas - I did not and that's probably on me. I know the house is 20 years old, but - what the chances both break within the same month and now the second unit and handler have to be replaced? Service response time is great, but I am not convinced they are being truthful to all their customers.

I need to know if there are any additional charges to the 95 stated such as service call or other…read moreconvenient fees. The technician never kept his word when he said he would come back and didn't show up no phone call no extra communication whatsoever very disappointed in the end result.

James Farley was a great team member who delivered phenomenal service, transparent communication,…read moreclear & honest opinion and a very solid worker. He did excellent work on my water heater brought it up to code, flushed it out and showed me the results of all of his work. I highly recommend.

Efficient, knowledgeable and in no rush to move to his next assignment. His recommendations were…read moremost helpful in guiding us toward keeping our system healthy.

Finally, I have found my new AC company! I had been without AC for almost two weeks while getting…read morequotes from several different companies. I had been told that I needed a brand new system at a whopping cost of $13,000 because parts were no longer available for my AC unit; which was still under warranty, by the way. I am so happy that I called Two Brothers because I was able to get my AC running within hours of his visit at a fraction of the cost. He was polite, professional, and very reasonably priced. I would definitely recommend this company because I only have good things to say about my experience. Thank you Two Brothers Air & Heat!

Used these guys twice to replace ac systems. Solid honest service at very reasonable price. In…read moreanother home I was told by two different ac contractors locally that I needed to replace my system for $6000. Russo was awesome, quickly figured out it just needed a part and for $250 I was up and running! Honesty and integrity appreciated. And, even on a weekend!

My AC was not working at all the panel wasn't even on to turn it up or down. I just want to say…read moreI'm amazed at this company was willing to come out before hurricane Milton hits the State of Florida my AC went out yesterday (10/8/24) and it is now working thank you so much for being willing to come out I will definitely be looking to your company when we need more work done. Very minimal trip fee, included in the cost of the repair not sure what he did but he did a good job.

The young man put in a new ceiling fan in less than 49 minutes. Did a great job. It is still…read moreworking.

Service needed Drain Line cleaning:…read more Needed my drain line flushed and called that morning and they were out that day around 4pm. Service was quick and easy the at a reasonable price. Thanks for making my house cool again!!

Greetings from Topsail NC. I called Fire and Ice HVAC and left a long message about our problem,…read morethinking I was talking to Fire and Ice in North Carolina. And so I went about my day. I want you to know, Fire and Ice in Valrico Florida sent me a note. The shared with me I was not talking to my local HVAC etc. But it didn't stop there! They shared some valuable tips, and provided me with some excellent guidance with regard to getting my HVAC problem addressed. So, I get it. They did not come to my house and provide service. However, they saved me a bunch of time and money because they are dedicated to customer service I was included under their umbrella by reaching out to them. My problem got solved sooner and for a good price based on the advice from these professionals. Consider yourselves fortunate to have dedicated HVAC service providers in your are. Hats off to Fire and Ice! Many thanks, from Topsail Island :)

My AC stopped blowing cold air, 5 o'clock Friday ugh. I checked the usual stuff, breaker, filter,…read morethermostat. All okay. Sooo, Saturday morning took to Yelp. Priority Cool responded with an eta of 1 pm. On the mark, Raydel showed up. Very pleasant young man. Clean and professional in appearance. My AC problem was a coil condenser fan motor I believe. It was 87 inside the house, thank the Lord for frozen peas. Felt great on my head. Though the AC was under warranty would be a few days living on the sun before he could get it so I opted for the one available in his truck. Very satisfied with the service and highly recommend Priority Cool Solutions.

Great work. Solved my ac issue easily!read more

I'm going to take the time on this review to explain the absolute level of professionalism,…read moreskillful labor & sheer expertise that expedited heat and air truly proved to me and my family! Starting with the friendliest and most astute phone representatives I've experienced. They were so polite and accurate, assuring me throughout the entire process that i was in good hands. I felt the value of this. Erika, Akira & Cheniya will absolutely blow you away. Within a very reasonable amount of time I was greeted with a extremely energetic and fantastic service supervisor Robert M and Josh D. They were absolutely astonishing and fully prepared. After a thorough diagnostic of my AC system, Robert proceeded to explain with friendliness and no pressure the option I had to resolve my issue. Within 1 hour I was back in business and my AC system was working better than it ever had before. He preformed a full maintenance, cleared my drain line, washed my outdoor and indoor coils and sanitized my inside unit. The charge for this service was truly as fair as it gets. I cannot stress enough the tremendous value this company brings to me and my family as a homeowner in Florida. Thank you Expedited Heat and Air, from the bottom of my heart!

Great company , they were straight forward with the scope of work on my ac unit and my unit was…read morefix next day in no time , I wish price could be better but they give me a Va discount so that was a nice of them , fully recommend this company ... Watch out for other companies that will try to scam you , definitely this one won't .... Btw Tyler was great fixing my unit