I brought Sam a nice leather bag that I had received for a gift. Unfortunately the original zipper…read morewas garbage and failed after the first couple of uses. The online vendor would not do anything to resolve the issue. Sam replaced the zipper with a quality zipper with a lifetime warranty. He also reinforced all the stress points with rivets and treated the bag to prevent water damage. Now I have a bag that should be around for a long time. Highly recommend J&W Shoe Repair.

Great, quality work. Very happy with the results of a resole of my favorite boots. Recommend this…read moreshop.

The elastic strap on my favorite Doc Marten mary jane's started to break, and I needed a good shoe…read morerepair place to fix them quickly. I found Bay State and called the store to find out their hours and talked to the owner. Luckily, they were open on Saturday morning just long enough for me to drop my shoes off and possibly pick them up on the same day. The store is in downtown Haverhill (not in the heart of downtown, just on the edge) and has ample free parking. It is a an older building and the repair shop is a bit worn, but I don't really care about how it looks as long as my shoes get fixed correctly! The owner looked over my shoes, said he could repair them in 1/2 hour and even offered to replace the elastic strap on the other shoe before it failed as well. I asked him to clean them as well, and his estimate was just $15. When I went back after 30 minutes, they were indeed ready at the stated estimated price. He did a great job on the stitching (it is even and looks professional) and they are fixed and look like new! Great price and great work = 5 stars.

They are closed. Site should be updated to reflect it. Don't have a shoe repair in town anymore.read more

Last week I dropped off a pair of motorcycle boots that desperately needed new heels. Because of…read morethe rave reviews (and a location of which I was familiar), I went to Completely Heeled. Today I picked up my boots. WOW! They are BEAUTIFUL! The work is exceptional. They look new! I am really, really pleased. I will bring all my shoe repair to Sam now. What marvelous work! The location is easy to get to -- just off Rte 97 in Salem (maybe 100 yards from it) on Lawrence Road, across from Suppa's Pizza. Big parking lot along side. I'm SO impressed!

He does good work but you must be patient long wait time for finished work. I had a Kate spade…read morepurse repaired very professionally done. Like I said be patient

I recommend David's Shoe Repair to our customers all of the time! I own a high end resale shop in…read moreStoneham and I have brought in so many pieces through the years I have lost count! Whether it is to stitch a bag, touch up color, re-sole, clean a piece, etc it is always done well and I am thrilled with the outcome. He is very talented, super familiar with the high end bags, shoes (i.e. Louis Vuitton, Gucci, Christian Louboutin, etc). 10 out of 10!

I've had tons of shoes shined, bags repaired, soles replaced and shoes stretched…read more I would go to no one else, this place is the real deal. Fabulous work, many thanks!

Moved to 108 Eaton St in Reading. Still.awesone shoe repair! Saved my favorite winter boots. Fixing…read morethe soles which were becoming detached after rough use. SO MUCH BETTER (and cheaper!) than trying to replace.

They never tell you what the costs are. When they give you a receipt there is no price. The sticker…read moreshocker comes when you pick up the clothes. They are exhorbitantly expensive.

I dropped off 3 pairs of pants to get hemmed. Checked ticket on the way out the door and asked for…read morea price as it was not on the ticket. I was told $30 for each pair. (Expensive) Ipicked them up today and was told it was over $128 because they charged for dry cleaning when it was not requested. The have a sign of prices hung however it is covered by a door that was open to their back room. Won't go back!

Gary's boot and shoe repair is excellent! Timely, reasonable prices, friendly demeanor. Best…read moreservices in the area, believe me I've tried the others!

Had some hiking shoes that needed some light stitching to keep them from falling apart. Gary took…read morecare of them at a reasonable price. They were ready for pick up on time.