The best place to have shoes repaired. Such great service at a great price. Wonderfully kind owner…read more A find.

A true cobbler! Don't judge the workshop by all the clutter. I have been going here for years…read more He does a great job repairing my dress shoes and does a really amazing job polishing the shoes. My last visit had him reattach a heel that came off my sole and to polish the shoes. It was ready in days and only cost $15. I think this place only takes cash.

Service with a smile! my husband has been using the cobbler in Danvers Square for years... After a…read morevery recent interaction where the cobbler not only jacked up his prices but also got verbally argumentative with my husband... We were at a loss. I found this place and great yelp reviews only confirmed my decision. They were spot on. Fair pricing, fast service, incredibly friendly and honest so happy to have found them and support a local business doing it right!

I brought in a $500 pair of shoes to get the strap altered. The man working made a lot of snarky…read morecomments. Some of the comments being "Do you understand how physics works." And " there's no point to alter the strap because your foot will slide." When I handed over the shoe, they were still strapped together. I had offered to help him undo the strap, and he decided to look at me and go "What" with a rude demeanor. He then punched a hole into the strap, not listening to where I wanted. When he handed it back to me to try it on for sizing. I realized that it wouldn't slide anymore because he ripped the inside of the strap. I handed it back to him so he could fix it and instead he decided to cut it more and add another hole. The right shoe now has more holes than the left. When me and my mom were talking he kept saying that the right shoe would need another hole and decided to just punch it in without my knowledge. I didn't think he would do something without my okay, but that was furthest from the truth. He not only didn't apologize for the damages he caused. The whole time that I was in there he seemed very inconvenienced and it felt very rushed. I could tell he just wanted to do it as fast as possible so we would leave him alone. He could have told us that he didn't have time and to either make an appointment or come back later. I am happy I wasn't charged, but he caused damages that I will never be able to fix without having to redo the whole strap. I wouldn't be able to buy this shoe again because they no longer make them. Although the damage may be small to the inside it was more the fact he wasn't kind from the beginning and I never got an apology from his mistakes. I understand that he has done this for a long time and knows what he is talking about however he took what I said and completely disregarded it and chose to do whatever he wanted.

In five years, I've had several shoe repairs, a leather pocketbook repair, and some miscellaneous…read morerepairs that required heavy-duty sewing. All were done excellently, and at a very reasonable price. (Sam charges before the repair, so there's no surprise high cost). Once I went in to have a shoe stretched to have room for a bandaged toe, and he said that the shoe material would spring back within a couple days. So he recommended instead, that I remove the thick inner pad until the bandage came off; he cut a thin leather to replace it, at very low charge. Another visit, I was second in line when a lady came in to pick up a glossy red shoe that had been severely scuffed. Sam had matched the color perfectly, but no one could have restored the full gloss where it flexed. But the lady was not satisfied. So Sam refunded her money completely, despite having done a couple hours' work. He is competent, helpful, and ethical. That's the way he does business.

He does good work but you must be patient long wait time for finished work. I had a Kate spade…read morepurse repaired very professionally done. Like I said be patient

I brought Sam a nice leather bag that I had received for a gift. Unfortunately the original zipper…read morewas garbage and failed after the first couple of uses. The online vendor would not do anything to resolve the issue. Sam replaced the zipper with a quality zipper with a lifetime warranty. He also reinforced all the stress points with rivets and treated the bag to prevent water damage. Now I have a bag that should be around for a long time. Highly recommend J&W Shoe Repair.

Great, quality work. Very happy with the results of a resole of my favorite boots. Recommend this…read moreshop.

They are closed. Site should be updated to reflect it. Don't have a shoe repair in town anymore.read more

The elastic strap on my favorite Doc Marten mary jane's started to break, and I needed a good shoe…read morerepair place to fix them quickly. I found Bay State and called the store to find out their hours and talked to the owner. Luckily, they were open on Saturday morning just long enough for me to drop my shoes off and possibly pick them up on the same day. The store is in downtown Haverhill (not in the heart of downtown, just on the edge) and has ample free parking. It is a an older building and the repair shop is a bit worn, but I don't really care about how it looks as long as my shoes get fixed correctly! The owner looked over my shoes, said he could repair them in 1/2 hour and even offered to replace the elastic strap on the other shoe before it failed as well. I asked him to clean them as well, and his estimate was just $15. When I went back after 30 minutes, they were indeed ready at the stated estimated price. He did a great job on the stitching (it is even and looks professional) and they are fixed and look like new! Great price and great work = 5 stars.

I recommend David's Shoe Repair to our customers all of the time! I own a high end resale shop in…read moreStoneham and I have brought in so many pieces through the years I have lost count! Whether it is to stitch a bag, touch up color, re-sole, clean a piece, etc it is always done well and I am thrilled with the outcome. He is very talented, super familiar with the high end bags, shoes (i.e. Louis Vuitton, Gucci, Christian Louboutin, etc). 10 out of 10!

I've had tons of shoes shined, bags repaired, soles replaced and shoes stretched…read more I would go to no one else, this place is the real deal. Fabulous work, many thanks!

Stopped by recently again-to see if Gary could help with another pair of BIRKS. he has helped…read morerepair the cork soles for me several times now with different pairs. He is the best of the best old Nashua craftsman. It is like visiting Santa!

Gary's boot and shoe repair is excellent! Timely, reasonable prices, friendly demeanor. Best…read moreservices in the area, believe me I've tried the others!

I have gone there a couple of times now. They do good work and are on-time with the repairs…read more A solid place to go for repairs. They look like they do a fair amount of business, so they have a good following.

Excellent service great work! Definitely going back. Great…read morecraftsman. Hard to find people that do this type of work,