I am so surprised that I didn't write a review for Dr. Lee. My daughter started treatment with Dr…read more Lee in 2014 when she was just 9 years old. Our dentist had recommended him and my sister was his patient when she was a teenager. Dr. Lee was nothing short of wonderful. He was always pleasant to be around and greeted everyone who walked into the office. His staff was attentive and showed a lot of care during all of our appointments. I don't know if they still do raffles at the office but during the 3 years my daughter had treatment they did. She won movie tickets one time. Towards the end of my daughter's treatment Dr. Sunwoo was in the process of taking over for Dr. Lee. We had the pleasure of having him oversee the last couple of appointments my daughter had. He was very personable and kind. Dr. Lee has since retired but left the practice he started in good hands. I recommend Dr. Sunwoo to friends and family.

Definitely recommend this place! Great customer service and quality services. I had my braces done…read morehere and I am very much satisfied.

I had a deeply disappointing experience with this office after returning for follow-up care…read more Despite being a returning patient, my family was treated with rigid policies that weren't explained upfront, and we were denied flexibility that other patients seem to receive. My son was told to "go somewhere else" after simply asking for support. I don't feel comfortable sharing the full situation publicly, but I will say this: if you're a working-class family or going through any kind of financial reset, be cautious. The energy changed as soon as we asked questions and stood up for ourselves. We won't be returning.

Dr. Vinh Nguyen and his team including Karina and Nelia provide exceptional care! Very effective…read moretreatment and care, efficient, organized, excellent communication. Very compassionate and helpful. Had an issue come up after hours and received really excellent care and were added onto the early morning schedule the next day.

I had a disappointing experience at this orthodontic clinic during my consultation…read more I was quoted $250 just for photos and iCast/digital model, which is something multiple other clinics in the area provided at no cost as part of a standard consultation. When I politely asked if there was any flexibility or clarification on the fee, the orthodontist responded by saying he would not work on my case. The overall tone felt rude and very money-focused, rather than patient-focused. During the consultation, he also stated that my dental midline was 4 mm shifted without properly examining or measuring. I mentioned that from previous evaluations it was closer to 1.5-2 mm, and after checking more carefully, he agreed it was about 2 mm. This made me question the thoroughness of the initial assessment. I understand that every practice has its own pricing structure, but patients should be treated with respect and clear communication--especially during a first consultation where trust is being built. Because of the lack of professionalism and transparency, I decided to continue my treatment with another provider. I'm sharing this so other patients are aware of the consultation policy and the communication style at this office.

Summary: I paid lots of money and time to make my teeth worse than the originally were. It's not…read morethe end of the world and I don't have any serious problems at the moment, but my gumline receded significantly so I'm more likely to have dental problems earlier than I would've. On top of that I have poorer dental hygiene despite spending more time on dental hygiene (flossing and brushing twice per day, and wearing retainers all the time), and the original bite issue was not solved in any significant way. Dr. Chen takes his work seriously and generally tries to do what he can to help. However, he has made a couple of decisions which I believe negatively influenced my dental health. The first was that he should've persuaded me not to get braces in the first place or at least been upfront about the possible negative effects. I know orthodontists need to make a living doing orthodontics but they should be more strict about accepting only patients who have a high chance of benefitting from the procedure. In my case, my only problem was a bad bite where only my back teeth were touching. I later read that this is actually not a very severe issue and most people can/should live with it without needing any dental treatment. Another issue is that the decision to correct the vertical alignment of my bite with a rubber band was hastily made and may not even have been the right fix to my issue. It was based on a few seconds of looking at my teeth getting my "comfortable bite", even though I had explicitly voiced a concern that I really have no idea if this is the most natural bite since it could just be my brain's way of trying to compensate and get the teeth to touch better when eating. Based on this short assessment I wore strong side-to-side rubber bands to move my teeth horizontally which I believe might have contributed to bone loss. Moreover the movement did not even stick and would frequently have to be redone. Dr. Chen insists there was no significant bone loss; however, my other dentist and I agree that bone loss from the treatment was pretty significant and obvious in the x-rays (x-rays included below). Another issue is that many of the changes during this procedure simply wouldn't stick and the teeth would revert to how they were before. As a result there was a lot of moving back and forth with no forward progress (there was some forward progress, but it was made mainly by the braces, not the rubber bands). One particular rubber band treatment felt quite magical in that it actually closed my bite to the point that I felt like something positive had come from the treatment. Unfortunately my teeth moved so fast that as soon as I removed my rubber bands it would regress literally hours later, so by the time I got my retainers, these changes were not present. I also feel that the TAD (screws in mouth as anchor points) treatment is oversold, as there is no evidence that they significantly moved my teeth, and also came out way earlier than expected, in the middle of treatment. x-rays before treatment (2014): https://drive.google.com/file/d/0ByBotxOxRJkDN3dhWjc2cnNMZkRQUkYzYnNDQ0V5NkdXUlRF/view?resourcekey=0-6GwJoKNFXhHQqXV5c3Qr5Q x-rays after treatment (2018): https://drive.google.com/drive/folders/1c0xRPsg134DjNbDSPOUXObsne9DR9eUg (Bone loss seems apparent to me, and my other dentist agrees there is bone loss even though Dr. Chen claimed there isn't. In the lower front teeth, what used to be "snaking" has become "stubby" and I even had to triple check to make sure I was looking at the same teeth). Gum line before: https://drive.google.com/file/d/0ByBotxOxRJkDZ21HcEN6cGxab0p6TFFtNzRiZ0tpcExXQV9z/view?resourcekey=0-ngV58DlBce9b3zw6HjaRtA Gum line after: https://drive.google.com/file/d/0ByBotxOxRJkDVG5NbVJ4aWV1eTlkWWg2eWtQMkozbjd4bHhz/view?resourcekey=0-eYOyPDKAcGklsOipjevm9Q As you can see the difference is visually quite pronounced and definitely not purely attributable to the 3 years of natural aging which was the duration of my treatment. My bite is still basically the same as before, so it seems the only positive outcome was improved cosmetic straightness of teeth, which is actually not a positive because I don't care about cosmetics at all (and, aesthetically speaking, higher gum line looks healthier and more youthful than receded gyms anyway). There's also a void of gum in my back teeth which has a 100% chance of being occupied by food every meal, which wasn't there before. My bottom front teeth still wiggle when moved years after treatment, and they never did before. These side effects including gum recession and bone loss were never mentioned in the consultation and sadly I had not done enough research at the time to realize they'd be such an issue. One good thing about Dr. Chen is that he is very available/responsive to questions by text message, and takes the time to explain

Went in for evaluation for my kid's ortho. Place is clean and nice. Doctor and assistants are also…read morenice. Discussed the potential treatment plans, my requirements and showed the doc previous panorama X-rays. By the actual treatment consultation over zoom 3 weeks later all the treatment approaches changed to the complete opposite. As I asked why everything changed and how follow on options would look like, the doctor said there's not enough trust, she can't treat my daughter, and hung up on me within 15min. There was no room for discussion or questions. It was odd to see the doctor expecting trust for a 2yr treatment, while not willing to spend 3 more min explaining her rationale. Bottom line is if she chooses to treat you, I'm sure it'll be fine. But you might end up hearing all the good stuff in first meeting, wasting both time and hundreds $$$ on photos for a second meeting, then get all the opposite stories and get hung up on for the last. Their X-ray and picture fees are about twice as high as other ortho, so seems like a business idea to maximize income no matter what.

Working with Dr. Mozafari and her team has been an absolute pleasure. I have just concluded my…read morebraces treatment with her team, the overall timeline for my treatment was about 2 years and Dr. Mozafari was extremely supportive at every step of the process. Whether it was for regularly scheduled check ups, needing to coordinate with her team to schedule wire removal/re-installation during teeth cleanings, or a quick stop in to clip a poking wire, their office was always easy to communicate with and accommodating when schedules were tight. My treatment also included the need for surgery right around the halfway point, never having had surgery before this was a stressful and daunting process. However, Signature Orthodontics was perfect when it came to communication between their office and Kaiser's to coordinate the plan and preparation for my jaw surgery. I had heard horror stories about gaps in communications between orthodontists and surgeons in these types of scenarios, but it was a huge relief that my experience was painless. I do believe when it comes to orthodontic treatment, there is a level of mutual responsibility for successful results. The onus can not be entirely laid at the orthodontist's feet, that being said Dr. Mozafari and her team provide all the necessary tools for treatment turn out positive. If you have any questions, or if you notice something about your smile, you want the team to focus on, they are more than willing to listen to your feedback. I would 100% recommend their team for orthodontic treatment. Dr. Mozafari truly is a perfectionist, and takes great pride in her work, and will leave you with great results and a smile you no longer wish to hide.

I don't usually leave reviews but I was really impressed with the service provided for my daughter,…read moreAmora. The staff are very nice and I know my daughter felt comfortable because she didn't cry at all and she followed whatever the staff tell her. I also like that they offered reward for my daughter after being seen which she really liked. I also think that the play area helped her calm down and felt like it's a safe space. We will come back again!

We recently are new patients to Silicon Valley Pediatric Dentistry! We started coming here because…read moremy daughter needed braces and then soon after moved all of our family's dental care here because we were so impressed with the staff and the facility. I really appreciate how efficient and thorough the staff is when scheduling appointments and during our visits. They are so well staffed that things work like a well oiled machine. One of the best things is being able to get appointments after school so that I don't have to take any time off to get my kids here. At our old dental office, only morning appointments were available and it was super inconvenient for working parents. Want to give a special shout out to our dental hygienist Kevin who did a great job today and our orthodontist Dr. Janice! I'll always recommend SVPD!

STOP Shopping around…read more This is by far the most reliable place I found after searching for nearly a year. I compared several orthodontic practices with quotes ranging from $5,000 to $8,000, but this office offered a much more reasonable price without compromising quality. Myla was absolutely amazing--she went above and beyond to help me get started with my treatment and made the entire process smooth and stress-free. I'm really glad I chose this place for my orthodontic care.

I went there for consulting and the staff is super nice and professional. I can feel that the treat…read morepatient with good heart.

I've been with Dr. Low literally my whole life. She gave me my braces when I was 12, and with my…read moremouth having grown, I'm with her at 27 for my (hopefully) last round. Dr. Low is amazingly nice, as is her staff. But there are nice people anywhere. What makes Dr. Low so good is how crazily accurate she is about everything. When I got my braces off at 14, she predicted that at 26 my mouth would finish growing and I would likely have to get braces again. Well, I tried to put it off but a few months before my 27th birthday, guess who got braces? That level of accuracy and expertise is exhibited by everyone in that office. I promise you, you won't find a better orthodontist. 3/4 of my family has been with her and now my girlfriend uses her too! For anyone who has had bad orthodontic experiences or is scared about being ripped off, Dr. Low and her team make sure that you are paying a fair price and that the long term health of your mouth is always prioritized. In short - if you need your mouth fixed, you know where to go.

The BEST Orthodontics doctor!! Both of my children have been…read moreseeing Dr. Low for the whole process. She is professional and dedicated. She never aims to make money but to achieve the best results for patients. She is patient and explains carefully every time. To choose Dr. Low is the BEST decision that we ever made! Thank you so much, Dr. Low! We love you!

Dr. Angela Lee is fantastic! She is caring and took time to explain every step with patience,…read moreturning a stressful morning with a crying 20 month old into a much more manageable and gentle experience. She is also great with my 5 year old son using kid friendly words to describe the tools and made it fun while scaling his teeth. I wish she was my dentist! The dental assistants and everyone at the front desk are friendly at the Sunnyvale location. We are very happy here.

Our daughter just completed her Invisalign treatment with Silicon Valley Pediatric Dentistry &…read moreOrthodontics - Sunnyvale, and we couldn't be happier with the entire experience or the beautiful result. After a two-year journey, she has officially transitioned to retainers, and this milestone feels incredibly special thanks to the amazing orthodontic team and staff who supported her every step of the way. From day one, we received exceptional care and encouragement from everyone - the orthodontists, dental assistants, treatment coordinators, and front desk staff. A heartfelt thank you to Dr. Duy Bui, Dr. Janice Hwang, and Dr. Jennifer Xu (Dr. Jenn). Each of them is highly skilled, kind, and truly dedicated to their patients. A special thank-you to Dr. Jenn, who has been caring for my daughter over the past year. Her professionalism, patience, and genuine warmth made every visit a positive experience, and her attention to detail truly shows in the final result. My daughter's teeth look absolutely perfect - and more importantly, she is so confident and proud of her smile. She loves smiling and showing it off, and as a parent, that joy means everything to me. What truly sets this office apart is not only their outstanding orthodontic expertise, but also the people. Every visit feels welcoming and personal. The staff greet us like family, and over time, we've shared life stories and even vacation experiences with them. The treatment coordinators are incredibly helpful and thoughtful, always working with us to maximize our insurance benefits and minimize out‑of‑pocket costs, which we deeply appreciate. This practice delivers the rare combination of clinical excellence, genuine care, and a warm, family‑like atmosphere. We always looked forward to our visits, and that says a lot. I wholeheartedly recommend Silicon Valley Pediatric Dentistry & Orthodontics - Sunnyvale to any family considering orthodontic care. Thank you for giving my daughter not just a perfect smile, but also such a positive and confidence‑building experience. We are truly grateful.

I started out with Dr. Walters and Dr. Tacy in 1983. Dr. Walters was bought out by Dr. Ken Shimizu…read more I had to get braces a second time during eleventh grade because I had lockjaw. I remember Dr. Ken Shimizu saying he graduated from UC Berkeley as an engineering major but switched to orthodontics. During high school, every student from Fremont, Homestead, Wilcox, and Santa Clara high schools came to Dr. Tacy and Shimizu as it was the only reputable orthodontics practice. You could see every students' before and after Polaroid pictures in their albums in the lobby. My classmate from elementary school, Pamela K., worked the front desk for years. In 1997, my bottom retainer snapped and broke, and Dr. Ken Shimizu told me to stop wearing my retainers. He didn't make a new bottom retainer for me because he said I didn't need it. Wrong! I had to get braces a third time on only my bottom teeth last year because during your 30s, 40s, and 50s, your bottom teeth will shift. My top teeth looked great because I wore the same metal retainer since 1990. My youngest brother was given the same wrong advice by Dr. Ken Shimizu during the aughts, and his bottom teeth also shifted. He had to get orthodontics a second time four years ago. Because my youngest brother and I weren't happy with the bad advice from Dr. Ken Shimizu, I got braces from an orthodontist in Texas while my youngest brother got invisalign from another orthodontist in the Bay Area. Don't listen to Dr. Ken Shimizu when he tells you to stop wearing your retainer! It's bad advice and you'll end up spending a lot of money again!

Long overdue review for our favorite orthodontist office!…read more We've been going to Dr. Shimizu for many years, starting with our daughter (now in college) and next with her younger brother. We started with Dr. Ken who is amazing - love talking to him as it's like chatting with your favorite uncle! Then when his son Dr. Kevin joined the practice, we were a little nervous but those fears were quickly put to rest as Dr. Kevin is equally skillful and easy to talk with! The practice is very modern and clean, and the entire office staff is top notch, so friendly and genuinely nice and helpful. They also have lots of goodies to make it fun to come to the office, from treats like ice cream in the summer for the kids, or the coffee bar for adults, and of course a visit to the annual free summer picnic at Saratoga Springs! They also have occasional drawings like the bike drawing, where you earn raffle tickets for having clean teeth! We did Invisalign with our daughter and traditional braces with our son and both were great. Highly recommend! We've referred a number of friends here as well!

We received exceptional care from Dr. Bulucea. Dr. Bulucea ensured that our needs were understood…read moreand she explained the procedure and processes, provided a clear understanding of the timelines, and followed up with this to ensure that everything was coming along well. The office staff were excellent; they were accommodating to our schedules, and helped us with the reschedules those were sparingly needed. The automated scheduling system was also quite helpful. Overall a fantastic experience. Highly recommended!

Horrible Patient Service... patient came in with an issue and the front desk receptionist showed an…read moreattitude and humiliated the patient instead of stating the facts. No place for this in patient care, hope the receptionist faces repercussions so other patients don't suffer this same treatment.