Not as wide spread as Centre Realty Group, but the Realtor we worked with, Michelle was much more…read moreprofessional (no political tirades). So why the mediocre rating? Well it was a series of events that got my hopes up only to lead to disappointment soured my experience. Also they don't really have much inventory. I will say that this company has the lowest "fee" for the place we were looking out of any of the other agencies. It was just a straight forward credit report from Experian that you could keep and use for future applications $15/person. (However, we all know all the other agencies won't trust you. They want you to fritter your money to pay a fee for their arbitrary credit report.) Then the usual stuff like pay stubs, W2 and references from previous landlord. I found a listing (too late) on Zillow for an ideal location with reasonable price, and she still agreed to show it to us which was nice since the property owners were still vetting candidates. She also tried to push this other undesirable (and overpriced) apartment that had been on the market for months in lieu of the current one. I can't help but feel like she just wanted to show more qualified candidates for consideration to boost her and the agency's reputation - when all along they were going to pick the first applicant anyway (to avoid potential accusations of discrimination). She even set up a meeting with the Property Managers for a small interview at their office location after hours. Regrettably she informed us that they chose the other applicant since they were equally qualified. I thought that the "dream place" slipped through our fingers. We asked her to keep us in mind for other rental units with similar stats, but we never heard from her again. Thankfully we got in touch with another realty group and found something else around the same price point. The absolute best part was that not even a month after we moved in we received an e-mail from Michelle and she said the same property was now available again for rental at the start of the following month! We let her know we found something else, but we were curious what happened. Of course I understand that she doesn't want to reveal what happened, but it's truly funny how things work out sometimes. Think RES is a professional company overall and I didn't get the scummy vibe from them (like CRG) so they could very well work for you. I recommend continuing to look as well on your own if you're a renter as I mentioned earlier there's not a huge inventory of places.

Worked with Kenneth. Rented a place for a year as I got settled in New England. Solid guy, keeps…read morehis word, helpful and friendly. Have no negatives to report when dealing with Think RES. Everything was smooth and professional.

Real Property Management Commonwealth is one of the most pathetic property managers I have ever…read moredealt with in my decade of living in the Boston area. The landlord hired RPM-C after we first moved into our apartment (within days) because of multiple issues - including Central AC needing to be replaced, pipes leaking, and washer/dryer leaking and broken. Over 3 months later, none of the above issues were fully addressed. Specifically the Central HVAC needing to be replaced (above upstairs bathroom). All the while, communication was horrible. Contractors were showing up at 7 AM unannounced, property manager nowhere to be found, texts messages unanswered. We were forced to manage the property and manage the project, all the while without access to an upstairs bathroom and AC during hottest months of the year. We eventually ended our lease early due to the ongoing feud with landlord (landlord refused to discount; was likely fed false information from the property manager). Upon exodus, the property management group had the audacity to blame us, the tenants, for all of the issues, byproducts of the issues that we inherited upon entering the lease only 3 months prior. They covered themselves by blaming us, and we did not received our security deposit. You are better off managing a property yourself than employing this pathetic excuse for an organization.

I am renting my condo for September 1. I wanted to get everything done and finalized for a lease…read morefor the tenants I found and REAL Property did an amazing job about making the process sooo easy for me. They created a very professional lease, they honestly take care of everything! They answered all of my questions and were very, very informative when it came to things that I was unsure about. I was lucky to have found my own tenants, but they can provide candidates as well. They really do everything. I worked with Bud and Glyn. Both super nice guys. They definitely know what they're doing. They got back to me so fast and everything was done within 24 hours. Quite impressive. If you want to rent your place or make sure that it's in good hands, use this company. They won't let you down. Reasonable prices and now I can kick back and be an absent landlord:) Thanks REAL!!!

Brandon Keane was awesome. Contacted him about a listing I found on Craigslist and he responded…read morewithin minutes. I had a somewhat unique situation with 3 tenants looking for a 2 bedroom and he had a confirmation that same day that the landlord would allow 3 tenants in the apartment. We made an appointment for a showing the next day. We fell in love with the place and had a lease signed within the week. My housemates and I are in our early 20s, one a first-time renter, and Brandon was incredibly courteous, patient, and helpful in explaining to us exactly how the process worked and what information he needed. I never felt like I was being condescended to or taken advantage of, which has happened to me plenty in my apartment searches here in Boston. I only worked with him for the one apartment so I can't speak to the experience of using a realtor at Benoit for an apartment search specifically, but the process of procuring a place was super easy! Plus the office location in Davis can't be beat!

I called the general Benoit number after receiving an unsolicited text message from a realtor…read morelooking to show my apartment. We had requested that our personal information not be shared with real estate agents and for our property manager to handle communications regarding rental for 9/1 as we are not renewing, but still received a text to both my husband and my cell phone asking to show the unit, with less that 48 hours noticed (required by the city of Somerville). We never consented to playing rental agent on behalf of our property management company and never consented to provide our personal information to offices around town. I called Benoit after receiving the text message asking for our phone numbers to be removed from their records. The person who answered the phone who claimed to the the owner was rude and berated me on the phone, yelling that I did not understand how the rental business worked, after requesting that our personal information be deleted. When I pushed back and asked again, he continued to bark into the phone. Completely unprofessional, unhelpful, and wildly disrespectful of a tenant of 6 years in their current apartment. Would not at all recommend doing business with this organization, they clearly care only about money and don't have any semblance of professionalism, respect, or human decency.

I want share my personal 5 star experience with this 5 star business. Most notably, the companies…read morepresident (our broker) Carmela Laurella along with two of her teamates that were of great help, Travis and Vito. It was August first this past summer when my wife and I decided we'd had enough of the sleepy suburbs and were ready to reconnect with the city we loved and spent most of our free time. We listed our home of 27 years and bingo, it sold in one day. Panic stricken, not prepared for such a quick sale, I contacted Carmela (I met her a year prior at an open house, liked her style and did some research on her and her company) and asked if we could meet as soon as possible. Long story short, she recommended that we look into short term lease options while we took our time finding our dream home. We followed her advice and wound up renting at Park Lane in the Seaport District-great place that deserves two thumbs up- on a short term three month lease that could have been extended if needed. We didn't need to.... Carmela sat my wife and I down at our initial meeting and listened as we described to her our 'must have' list in our soon to be dream home. Fast forward, we waited until after Labor Day to start our search as we needed time to pack up the old house and move into Park Lane....Carmela wasted no time finding four properties that met our requirements...........we bought the first home we were shown. We new it was to be as soon as we walked into the front door. She nailed it! Amazing! I thought we'd be looking for months as our criteria was not going to be an easy task for her to accomplish. The story continues.....I asked if she could recommend a mortgage broker..she said "I've got the best...Paul Sapienza of Drew Mortgage Associates"....he was dynamite! I also asked her if she could recommend a real estate attorney...she did, John Iacoi....a complete professional that made the headaches of real estate passing simplistic for both my wife and I that are just way too busy to be tied down to legal jargon. ***Do I add her recommended designer, painter and contractor? YOU BET!!! 5 star businesses have customer satisfaction down to a science, Carmela and her team get it and most importantly follow through....I could not have been more satisfied. My email that I sent her and her associates as we finished passing the papers read as follows: "Your high level of professionalism throughout this entire process was greatly appreciated. Together, you're quite a team!" Take my word, if you're looking for a new home along Boston's Waterfront, in my opinion, the only choice is Carmela's CL Waterfront Properties.

Top notch experience from the start! We had been searching for real estate in the area. One day…read morewhile walking by CL Waterfront Properties, a listing on the window peaked our interest. I went home and submitted an inquiry on their website. It was a Sunday night, so I wasn't expecting a response until at least Monday morning. To my delight, Carmela responded almost immediately and put us in touch with Chris Smith on the team. Chris scheduled an appointment with us to see our property of interest immediately. From there, we worked with Chris to see more properties in the North End. Chris was always very responsive and quick to set up appointments on our behalf. He was always very knowledgeable on all of the properties we viewed (and we ask a LOT of questions)! Although I was regularly searching Redfin and receiving daily alerts, Chris was a powerful 'secret weapon' proactively emailing us properties that fit our criteria. This extra research on our behalf was a real bonus, as the listings/photos don't always tell the full story. Searching for real estate in Boston can be a frustrating process and finding a responsive broker can be challenging (especially in this market!). I would highly recommend Chris Smith and the team at CL Waterfront. They truly cater to the needs of their prospects and their responsiveness always impressed us.

My partner and I have been working with Arborview Realty - Nate, Christian, and Meredith - for…read moreseveral years through the buying and selling of two JP homes now, and I couldn't imagine a better team of people to help guide us through the process. After our most recent purchase of a single family home that Nate skillfully helped us navigate, he then helped us sell our condo. When I say he worked some serious magic, I mean it. Nate was able to help us get our place ready to sell in a three week timeframe, host a weekend of open houses while we were on vacation in FL, and then coordinate the offer that came through three days later. Nate's knowledge, attention to detail, honesty, and wonderful communication style make him a joy to work with. He always handles (what I consider) a very stressful and fast moving process with ease, professionalism, care, and always steered us with our best interest in mind. Working with Nate was a pleasure, and I know that if/when I ever need to move again I'll be reaching out to Nate!

Arborway Realty was fantastic to work with; we found them to be honest and straight forward about…read moreevery aspect of the experience. Their ability to pull together a team (Manager, Painters, Cleaner, Mason, Inspector) got our JP Condo on the market as fast as possible in the Spring of 22; truly incredible efficiency in building prep. Christian's market knowledge was very helpful in evaluating the offers and closing in a rapidly changing market. We chose to work with Nate for the subsequnt purchase of a 2-Family in Roslindale and the experience was equally positive. Nate invested significant time and effort helping us eventually find and then evaluate opportunity in the house we chose. Because the house was a fixer upper with significant work to be done, Christian, a licensed builder, provided incredibly helpful insight into the cost and the nature of the work necessary to bring the house up to date. Since closing, both he and Nate, continue to be very helpful as the renovations get under way. I provide a very high level of service to my clients and I expect that from other professionals. I was not disappointed. If you are ready to brave the Boston RE Market, you won't find a better team to back you.

Great services! Highly recommend Ben if you looking to buy a property!!!read more

Ben helped us purchase our first home in late 2016. As first time home buyers, my wife and I were…read moreunfamiliar with the process. Ben was with us every step of the way to help guide us through the sometimes arduous and frustrating process, helping us to ask the right questions and raising important considerations that we may not have otherwise done on our own. It's clear that Ben does not view his clients as commissions, but rather as long-term, mutually beneficial relationships. Further to this point, Ben helped rent my family member's luxury condo in the city. Not only was he able to quickly find a tenant with favorable rental conditions, but he has continued to manage the rental as any maintenance or other renter requests have arisen. I don't know many agents that continue to provide a service after they've received their commission. Ben is dedicated to providing the highest level of service to his clients because he knows this will be recognized and will lead to return business - and you can sure bet he's earned my entire family's future business.

Rich Rosa was fantastic. My wife and I were searching for a north-of-Boston home while living on…read morethe West Coast and Rich made the process SO much easier. 1) Great communicator with excellent attention to detail 2) Great at anticipating questions and getting you in touch with good professionals for different parts of process (home inspectors, RE lawyers etc) and helping you find a good one. 3) Great at raising questions that a home listing won't tell you (what is the home near/not near? busy street?) 4) He's not just firing his own ideas at you, he listens and works with what YOU want. If you're an engineer type like me, he'll give you a spreadsheet market analysis, if you are are more mood and feel, he will speak to that. 5) Great negotiator 6) Super punctual and responsive, we pulled off a 30-day closing window which wouldn't have been possible w/o Rich's professionalism I could go on. So glad we found him.

Rich was a great agent as he helped us buy our first house! He helped us navigate the process from…read morestart to finish. He was very thorough when looking at houses with us and pointed out things to look out for that we would have otherwise missed. He worked diligently on our behalf from the time we hired him as our agent through closing. In that time we saw quite a few houses and made several offers, but not once did we ever feel pressured by Rich - he very much works for his clients and is not at all pushy, which we sincerely appreciated! I would recommend Rich to anyone looking to buy a home in Greater Boston!