Convenient. That pretty much sums it all up…read more Embassy Suites - a brand under the Hilton umbrella of hotel management, is a predictable place for a night's stay. The hotel focuses on mid-range, family travel; and to this they deliver quite well. If - however - you're looking for a bit more of a destination hotel, pick again. That's not to say the Embassy Suites isn't clean, with friendly and welcoming staff who are always there to help, it is just important to recognize that the hotel is not a destination. It is more of a "means to an end" kind of place.

Stayed here during the World Cup. I can say as someone who…read morecame via train, this location could not be better. Literally the first building you see when you leave the train station and right next to the entrance to the Seattle Stadium. Staff was friendly, though advertising a $9 bottle of Smart Water and giving your guests a complimentary check-in bottle of Dasani feels like a bad choice. Would probably have gone down better to give the Smart Water and advertise it as $9 to give it an added value. My main issue was not being warned before arrival that there was an ongoing strike by employees of the hotel. There was a flyer at the desk at check-in going over it, but no one prewarned us that the striking employees started at 6:30am with drums, a megaphone, sirens, whistles, and shouting. This was fully audible in the room. Due to the World Cup, there was no option to relocate to another hotel. When we left the hotel in the morning of the match, members of the protest got very aggressive and in my face, screaming about checking out and demanding a refund. Again, not a practical option. I have nothing against workers rights, but screaming at people who didn't know and don't have another choice isn't doing any favors. This must have happened more than once, because the front door was locked the remainder of the day and guests directed to other doors. The room was dusty, likely as a result of the strike. The sliding barn doors were insufficient to offer privacy while using the toilet or showering. Breakfast was pretty good. I went with Embassy Suites based on past experiences and convenience and I wish I had been aware of the strike because I would have made different choices. Hilton and Embassy Suites should address the concerns of their employees, if for nothing more than guest experience.

Where to start? There's the good; the bad; and the ugly…read more Let's start with the good, shall we? . Close by Sea-Tac airport and Southcenter Mall. Room was beautiful, spacious, two TVs. You're presented with a "ticket" to use for breakfast and evening drinks. (To prove you're a registered guest and to track your two drink limit. Make sure to keep it with you!). Fresh made-to-order omelets for breakfast. Omelets were delicious and I'm not an egg fan typically. Pancakes, scrambled eggs, potatoes and sausage available too. Cold cereal, bananas, apples and Greek yogurt also available. Free coffee and tea were located in the far far corner. You walk past the in-house Starbucks to reach the free beverages. If you didn't look, you would assume Starbucks was free and included in breakfast. The bad-"complimentary" evening reception. Food choices were chips with two types of salsa, ranch dip, sweet and salty snack mix, veggies and a "Cajun" snack mix. Complimentary drinks feature off off off brand liquor, couple of beer choices on tap and decent wine (Cab or Chardonnay). Can upgrade your drink for $6 to brand name liquor. There are hot food offerings ranging in price from $15-$40. Also, we're Hilton Honors members. Members with higher status were gifted treat/goody bags that are displayed behind the front desk. I asked at check-in. Don't know if that was a perk or a ploy. Why not have those waiting in-room for higher status members? The ugly - $25 per night parking. A fellow Yelper from 9 months prior to this review indicated $22 a night ? No hot water in the bathroom. The first day, and last day, I heated water in the microwave and cleaned myself in the sink. The room was noisy being close to the airport and the open elevators facing the atrium. So there you have it. My take on Embassy Suites. My hubby would have given the stay four stars. Good thing this isn't HIS Yelp account.

I've always liked staying at Embassy Suites. The room was spacious and comfortable beds, close to…read morethe airport here. The parking spots are kind of tight and they have one end of the parking lot blocked off (since a lot of the public just casually pass through there). Parking is pricey at $22 for overnight. At the evening reception, the snacks could've been a little more substantial compared to other Embassy Suites (crackers, options of sweet or savory trail mix, cheese, chips), but it did come with 2 complimentary alcoholic drinks. Breakfast had a good variety, but I was a little disappointed to see that their mini muffins and scones came out of plastic packages from a grocery store, rather than being homemade or from an actual bakery. 2025 #8

Upon check in costomer service was good. We booked here and…read morepayed a little more for the pool and shuttle to the airport come to find out BOTH were unavailable. Our room was simple but there was long black hair all over the shower walls and floor as well as a layer of dust on the Fixtures. When we whent to bed all but 1 of the pillow cases were inside out. I have worked in hotel hospitality for 20+ years so im a bit nit picky but i was not impressed with the attention to cleanlyness.

This is for room 153…read more Welp I don't like having to update my rating to be lower, but after staying here about 6 times since my last review, I want to give some feedback that hopefully helps management. First, I left a blouse behind in the dresser. I realized this when I got home at midnight and called the front desk first thing the next day. After a 20 minute hold, I was told they couldn't find anything in the lost and found and someone would call me later in the day from housekeeping which is a separate lost and found. Hearing nothing, I emailed the manager email listed on their website with a photo of the blouse and called again. Spoke to a gentleman who told me the same thing as before, nothing in either lost and found, then said they can't go in the room because it's occupied and when the current guest checked out in a week, they could go into the room to check the dresser. It's been 2 weeks and I've heard nothing. Not a big deal, but I wore that brand new blouse once and I know exactly where I left it, so seems to be super easy to just get it and return it to me. The pillows are completely flat. I stacked 3 on top of each other to be able to have some support. The office chair was all ripped up. As a business person who needs a good chair at the desk for working, I put a towel on the chair. Call me weird, it bothered me. The bathroom and hallway tile floor hadn't been mopped well; my shoes were sticking to it the night I checked in. They mopped it the next day when i was away. The soap and shampoo has been changed to Crabtree & Evelyn which is a good brand, but wow is the smell unattractive. Somewhere between cheap men's cologne and Pine Sol. TV remote for the bedroom was missing. Luckily, the one in the living area worked for the bedroom TV. There was a stale washcloth turned grey from the previous guest tangled in the shower curtain which was ripped and missing a ring around one of the hooks. Two visits ago, the digital key wasn't ready when I arrived, so I had to drag my stuff to the front desk to get a physical one. I wasn't offered water which is given to repeat members. Parking has been increased, again. There's construction happening and the road right in front was closed on the first morning leaving for a business meeting. Would have been nice for the hotel to give a heads up for planning. I like the Hilton chain, but I think next time I'm in town, I'll stay at another property.

I love the space to stretch out your legs and relax when you get back to the room. The hotel is…read moregoing through renovations and trust me...it really needs it. Our room was definitely outdated and a tad run down. We booked this place for convenience and the low rate. I can't wait to see what it will look like once renovations are completed

DISAPPOINTMENT!!! I…read moreLOST my 2 pairs of high heels in hotel room. Before I checked out this morning, I recognized my shoes bag is missing. I put my 2 high heels together in one box and put them in paper shopping bag. When we talked to the reception, they just say sorry and will ask housekeeping. but no response at all. All They can do is just say sorry. I feel they don't take any responsibilityyyyy.

Very nice hotel with a lot of room! We had 2 queen beds, a pull out sofa and a kitchen! They had…read moreour room ready by 9am which was a nice surprise! I had requested extra towels and pillows and those were in our room When we got here! They have a free breakfast that was very nice! There is an indoor pool and hot tub! The hotel Is within walking distance to the mall and lots of restaurants! The beds are comfy, too! Highly recommend!

Stayed at Element SeaTac for work and had an excellent experience all around. The service was…read moreoutstanding and the property itself was really nice. The huge lobby offered plenty of comfortable spaces to sit, relax, or get work done. Breakfast was complimentary with a solid selection, and the 24/7 coffee and espresso machine was a fantastic perk. My room was clean, spacious, and well-equipped with a kitchenette. The water pressure in the shower was great--perfect for a long, hot unwind after a busy day. Highly recommend this hotel if you're in the area. Cheers!

This is the worst management company I've ever dealt with. They charge fees that are completely…read moreunrelated to the contract; I honestly never understand why they charge them. I would never choose this place again, much less apartments managed by Northwest Apartment. They're old, ugly, and expensive, and they overcharge. It's the worst I've ever experienced.

This review is only for Embassy Apartments. I have written a separate review for the property…read moremanagement company (Northwest Apartments). In August 2018 I was specifically looking to lease a studio flat within a short walk from work. I viewed three units in the building. The first one I viewed was an absolute mess and still under renovation. Out of the three, the unit I rented was in the best condition. When I first moved in, the then resident manager was good, although there was no shower curtain rod in the bathroom and text messages to her concerning this went unanswered. The landlord allows tenants to smoke in their units. The smoke seeped out into the hallway and I could smell it in my unit even with a towel placed at the threshold of my entry door. I am allergic to cigarette smoke and informed the resident manager and management of this. The resident manager sent an email to tenants asking them to open a window when smoking but otherwise did nothing to stop this. The units have old, vertical, wall-mounted gas heaters which make a very loud metallic "banging" sound when they come on. Even with earplugs the loud "banging" would wake me up often. The old heaters also emit a gritty grey dust and fibrous substance. The single-pane sash-type windows are original to the building and let in cold air during winter months. They also allow in dirt from the surrounding streets and alley. Because this building is old, note there are only three electrical plugs in the units. There are two in the main living/bed area and one in the kitchen above the stove/oven. There is no electrical plug in the bathroom. The ads for the units state they have updated cabinetry. None of the three units I viewed had updated cabinetry. In the unit I leased, the bathroom medicine cabinet was clearly original. The cabinetry in the kitchen is also either original to the unit or was replaced in the 40s or 50s. It is far from being upgraded and the online photos of the kitchen cabinets prove it. Thus, this is blatant misrepresentation. Be prepared to pay close to $100.00 in shared utilities. When I first moved in, tenants were responsible for paying for their own gas and were required to open an account with PSE. My gas bill was rarely over $20.00 monthly during winter months; about $12.00 other months. But then, the landlord went to a shared system. I suspect the landlord did this to force tenants to pay for the heating of hot water as units do not have individual hot water heaters. The monthly cost for gas doubled. Also, be prepared to pay $2.75 per wash and per dry for your laundry. This is the most I've ever had to pay in Seattle for in-building laundry services. The location was certainly convenient for work, but the area is filled with homeless people and drug users. I saw used syringes in the alley on a fairly regular basis.

We had our 1983 college reunion in Hyatt House/ Bellevue last week. The staff -Lisa, JL and…read moreRachel-- were such a great team who took care of us and our needs. They were efficient, professional and very pleasant to work with. Our rooms were comfortable and had all the amenities that we needed. Parking was free which was great. Breakfast was good to start our day with. Our gala nite in their spacious ballroom had all we needed for our program. The food "Northwest Fresh" was amazing and was still talked about the morning after. I highly recommend Hyatt House for a convenient stay based on their amenities, location and especially the amazing staff. Thank you Hyatt House!

We stayed there like usual. This time we were in a room that was less than 400 sq feet. We paid…read moreover $1900 for 5 nights. Just a tiny refrigerator. We're supposed to be explorists. This is how they treat their loyal travelers? Not ever coming back here again

Excellent service. I was treated with respect and since I did have an appointment it was pretty…read morefast. However waiting for my card took longer than expected and found out it was about the system being down, would've been nice to know the reason why it was taking so long.

Have been trying to schedule an appointment for months, but both avenues identified on their…read morewebsite ( online or WhatsApp) are only in Spanish, even though I requested translation to English.

The hotel was perfect for my family. We had the two bedroom suite. Ample space full kitchen dining…read morearea and living room area. Wish we could have had two bathrooms but it's okay. It came with breakfast and it tastes good. The employees were very friendly and welcoming. Actually best hospitality I have ever experienced and I have travelled a lot. Very close to everything. I would recommend this hotel if you're looking for a place to stay in Seattle.

Worst Hampton Stay I've Ever Experienced…read more I checked into the Hampton Inn Seattle Airport hotel at approximately 5:30 p.m. and was extremely disappointed with my entire stay. The hotel had no working internet service and no functioning television service during my stay. The TV displayed nothing but static and was completely unusable. I later learned that hotel staff had apparently been aware of these issues for at least 24 hours before my arrival, yet there was no notice posted, no communication before arrival, and no warning provided at check-in. Had I been informed of these major service outages, I would have chosen another hotel. Throughout the evening, multiple guests approached the front desk with concerns about the internet and television outages. The response from staff was dismissive and uncaring. The attitude seemed to be, "What do you want me to do? There's nothing we can do." While I understand that front desk employees may not be responsible for the outage itself, they should still be trained to communicate professionally and show concern for guests who are paying customers. I also specifically needed a room with a bathtub for medical reasons. I was moved between rooms before finally receiving a room with a bathtub, only to discover there was no bathtub stopper. When I asked for assistance, I was simply told there was nothing they could do. The fourth floor had an unpleasant odor that made the hallway feel unclean, and the overall condition of the property felt neglected. Combined with the lack of communication, lack of working amenities, and lack of customer service, this created one of the most frustrating hotel experiences I have ever had. The most disappointing part was not the outage itself--it was the complete lack of concern shown toward guests. There appeared to be no effort from management to proactively communicate, offer solutions, or make things right. I wanted to check out but they told me I'd be charged for the hotel stay regardless. I travel frequently and stay in hotels throughout the country. Unfortunately, this was one of the worst Hampton Inn experiences I have ever had, and I would not recommend this property to other travelers.

Thank goodness for Marriott accommodating all the distressed Alaska Airlines passengers during…read moretheir IT failure on October 23, 2025 - epic fail. After all those delays and cancellations at the airport, it was a blessing to get some sleep in a bed with a shower; it's the little things. Everyone wanted to get home safely, since we couldn't, Marriott saved the day. The front desk manager passed out bottled waters when we arrived, communicated with us, and all the staff showed compassion and warm hospitality throughout our short stay. Rooms were already available and all hands on deck - great customer service! There's also laundry on-site FTW. Staff at the bar were friendly and made strong drinks - make that a double lol. That's all people could talk about the nightmare we had endured. I highly recommend this hotel, it's close to everything. Since we didn't have a car, Uber/Lyft was convenient, Target/Kohl's were only 3 miles away, along with a plethora of stores/restaurants. Location, location, location. 'Til we meet again (maybe not like this) ~ cheers and see you on Yelp (SYOY)!

Checked in for two nights for a training that was held at the hotel. Top tier hotel with everything…read moreyou need. My room was clean and relaxing after the meetings. I recommend this place for everyone!