T-Mobile is, by leaps and bounds, the single scammers company I have ever encountered…read more I went to their local office in Tigard, Oregon, and was constantly assured that would correct the scam phone number, and associated equipment, that this crap company assigned to my account. When I called their "customer service" line, they had no records of these encounters. I escalated my concerns to, ultimately, the president of the company, whose minions promptly refused to correct the overcharges, some $1800, caused by their obviously illegal subterfuges F*ck TMobile! Never do business with them. They are thieves

Went to this location to find out why my bill was raised $5 per line. The Manager named Greg was…read moreamazing he explained why the plan went up but was also able to save me money off my internet bill. He also got me a promotion for a tracker for my dog. It is only $1 per month. I really appreciate all the help I got at this store and I highly recommend it.

I'm not surprised about this business which has only five-star reviews, very reliable, fast, and…read morehonest he quickly fixed my phone and refused to charge me appreciating that kind of business. He earned me as a return customer for sure highly recommended.

Great service from H. Phone fixed, friendly customer service, fair price & transparency through…read morethe repair. 5 star service Definitely recommend this small business.

I traded in my old phone for a new phone. Up front I paid the first payment and all of the taxes…read moreand fees, came up to a little over $100 (this did not include my monthly payment for service). When I received the first bill after trade in I discovered some charges I didn't expect. The bill showed that I owed $117.76 before credits. I called Consumer Cellular and talked to a very nice young man, however the young man didn't understand the bill himself so he kept putting me on hold to talk to a third party (I didn't mind holding either). After all was said and done the $60 charge for surcharges and fees was actually 2 months of easy pay plan debit. Instead of using my phone trade in credit against the remaining balance owed, they charged me two months of payments for the phone on the invoice. That is what brought the total bill before credits to $117.76. I don't know about anyone else, but when I see a charge that is before credits, I think, "Oh no! How can I pay this bill next month when there won't be any credits?" I would like for anyone with Consumer Cellular to pay attention to their bill received after the trade in credit is received. Consumer Cellular billing is extremely convoluted.

'Tried this service for a couple of years: is okay as long as you don't travel out of the country…read more Supposedly the company offers overseas roaming if you call in and give the details of the trip--but this only worked once in 5 trips. 'Nothing like lugging a useless piece of equipment along on a long trip! Also when you call to cancel the service, you need to be very direct, and ask for a final invoice during the call--then wait for it. Otherwise, the request might just get "forgotten," and nothing is entered--and, to the company's advantage, you get an extra bill.

I was referred to this store since it's a corporate location for a recent issue with my phone…read more There was a short wait but I was welcomed right away. Employees were great and super helpful. The gal that helped me was so fast! I was in and out of the store in 30 minutes. The store itself is pretty small and it wasn't crazy busy for being inside the mall (this was also on a Thursday). Decent selection of phones and accessories. Prices might be up there but you get what you pay for. I will be skipping Bridgeport ATT to go to this location.

I cancelled AT&T and switched to Cricket, but they still try to charge me every single day. I…read moreblocked them so the charges don't go through, but the fact that they keep trying every day really bothers me. I went to the AT&T store at Washington Square Mall to stop it. Waited 30 minutes. The guy who finally talked to me didn't even take my number or any information to look up the account. He just told me to call customer support. I said I've already called many times -- only get the robot that hangs up on me. He said "call right now so I can hear it." I started calling and he immediately walked off to help someone else. Got the robot again, it hung up. I went back over to him to show him this but he told me to stop bothering him. When I reminded him he just asked me to call so he could hear the proof -- he said "keep calling customer support, we can't help you." What kind of customer support is this? They refuse to look anything up, treat you like garbage, and just keep pushing you to a phone line that doesn't work. Stupid employee. Look at the picture so you know who to avoid.

I am visually impaired, and this guy charged me for a non-existent service. Thinking my phone was…read morebroken, I took it to this guy to be examined. I returned later the same day, and he charged me $60 for what turned out to be a simple recharge of the battery. I paid $60 thinking he has repaired the charge port of my phone. My landlord showed me that in my visual fog I was simply using the wrong size charger; there had been no repair. This guy charged me $60, I paid cash, and he did not give me a receipt. He does not pay taxes, he is a straight-up thief. I wrote this same review at the time of the incident in 2021. He takes advantage of elderly blind people!

I've used this guy several times and he always do great work, on time and at the best price around…read more Sending everyone I know his way now.

I've become WAY too familiar with the genius bar. I'm surprised I don't know employees names yet…read more I'm well knownnfor cracking my glass. Two screen replacements but this took the cake. I had my phone sitting on the wall upstairs and it was knocked off and took quite a spill. It likely did more than the "military grade drop test" that most cases boast protecting. This time I full on destroyed the screen. And having a job now that wasn't okay. I needed to get this fixed ASAP. I was really worried because despite having Apple Care + I thought this is a several hundred dollar repair. But it was a $0 repair. $0. YES!!! Winner winner apple dinner. Glad I invested in that especially since I'm a hot mess and constantly breaking my glass. Well at least I invested in some better cases and I'm TRYING to be more careful. So hopefully I won't be back anytime soon.

Races Races Races evil front door customer service ignore me because I'm from different country…read moreThis is what Apple Store is behavior stand forever in front door online. Nobody asked me what can I help you? Yeah he keep looking at me and walk away giving me his back. Other people they get help right away they ask them what can I help you but they never asked me until customer come he saw what happened. Absolutely discrimination normal for Apple business doing this with other people. It is not new to me. Apple absolutely racist business hundred percent they customer service very stupid behavior.

Kaeden is all about the guest. He is the definition of service. Absolutely fantastic experience…read morefrom start to finish. Thank you, Kaeden! Please ask for him.

I was very impressed with Collin Steiner at Cellular Sales until the cell phone bill came in…read more Collin had told me that I only had a $35 setup fee for my phone change. When the bill came in, there was an additional $40 upgrade fee as well as a​ $5.39 monthly increase. This was not communicated to me, and it is not on my invoice, so I went back to the store. The person that I talked to said there wasn't anything that can be done since 30 days had gone by. I find this far from acceptable, and it feels like a scam. I will be calling the customer service hotline, but I'm also going to leave reviews to warn customers.

Personal (Nic) has been very helpful with the entire process and concerns I had. I was very happy…read morewith the outcome.

Today I went in to this store with my mom to get a new phone. We expected the usual phone salesman…read moretalk, but we were both surprised by the amazing service Jermaine gave us!! For real, ask for him by name! He is so fun, kind, and made the experience unbelievably easy. As long as he is working there, this is the ONLY Verizon store my family is going to. Jermaine, if you're reading this you're a real one! Thank you!