I have been going to Dr. Irons for many years. This place really has all the advanced technology…read moreand the latest in eyewear. In the past few years, I have watched as customer service has declined. It has become a cattle call. With my appointments being rescheduled (2 times). No personal communication. It has dwindled to the move them in and move them out mentality and it shows. I have decided to try a new place next year and see how that goes. I want to be treated as a client who has been seeing you for years not as someone you want to get through the service line. I have been wearing eyeglasses since the age of 4 years old. They are a part of who I am. I have spent thousands of dollars on the most fashionable, the thin lenses, the blue lens and more. I wear both Rx glasses and sunglasses. So disappointing to see such a popular business forget that the personal touch is what keeps people coming back.

I want to give a big thank you to Dr. Alissa Irons and her entire staff at Blink optometry…read moredowntown. They're a very helpful and compassionate team, and I'm very grateful for them and their top-notch service and expertise.

I called to make an appointment. I am insured under two different eye care insurance companies BCBS…read moreFEB Vison and Tricare. I was told. Neither insurance was accepted even though it is advertised on their website. Need to remove those insurance logos from your website.

Doctor Renee Fuemmeler is Fantastic!! I had a foreign object…read moreembedded in my left eye Doctor Fuemmeler took the time to explain what was next , applied numbing medicine and removed object restoring my eye. She has the touch of an angel and I felt no pain or discomfort at all She has a new patient for Life!! Receptionist Kyla was terrific and got me in with no appointment!!

Dr Chavez messed up and doesn't apologize for her mistake! I've been a long time patient here since…read moreDr Perea-Maes. I went for my annual checkup for contacts and was given a free sample of contact lens solution. Dr Chavez showed me 2 different ones and I told her as long as it's for sensitive eyes. That evening I took my contacts out and was out of my multi purpose solution so I used the one Dr Chavez just gave me. It had a weird basket case but thought that was something new. I'm 64 and have worn soft contacts for over 30 years. The next morning when I put my contacts on my eyes they burned so bad I could not hardly remove my contacts. I thought maybe I had left hand soap on hands. I bought saline and flushed my eyes all weekend. I couldn't wear my contacts and my eyes looked they were on fire. On Monday morning I made a Doctor appointment with my primary and mentioned it to my mother who was with me at the contact lens appointment. When I told my mom what happened she told me it was the complementary solution they gave me. I told her what do you mean and she said Dr Chavez gave her the same one. It had hydrogen peroxide in it. She used to wear hard contacts and she said it was for cleaning lenses not a multipurpose solution like they usually give me. I was shocked this happened with an Eye Doctor I trusted. Really you say you have sensitive eyes and they give you "Clear Care Plus" 3% hydrogen peroxide! I called the doctor's office and was told didn't you notice the red cap? I've never in 30 years been given or told about a red cap. Dr Chavez called me and accused me of telling her I've used this solution before. My mom confirmed that I said I need sensitive eyes assuming I was being given a multi purpose solution like I've been given for the last 30 years. Yes I should have read the bottle but my mistake I thought I had a Doctor I could trust, knew my history and would apologize for the error and miscommunication! Update! Given the response they sent me, I guess you can't even trust what your eye doctor gives you if you have to read it, that's very scary! You think my chart would say what solution I use.

I had a pair of glasses made after getting my prescription. I went back to them to say that the…read moreprescription was wrong and I would like them to check it. They would only do that if they charged me again for another testing. I went elsewhere. Their prescription was indeed wrong. I would give them a -10 in review if I could.

Located in Rio Rancho surrounded by a family friendly neighborhood. We…read moreMade an appointment a month ago and finally got in. Dr. Davis was okay. Not super friendly but seemed knowledgeable. Everyone in the office was strictly business which is fine but it made the environment dull. The office itself was nice and clean. They have their own optical department with many choices of good looking glasses to choose from. Nice big parking lot and they didn't keep us waiting the the lobby for too long. Overall, it was a decent experience.

The eye exam went well, I have no complaints. When I went to choose my frames, I assumed I would…read moreget the same type of service that I received from Eye associates. The employee at Eye Associates allowed me to look around and then had me sit down where she had 4 to 5 frames that were frames she felt best suited my face shape. We went from there. At Modern Eyez, I looked around while the employees was finishing up another customer. When I was finished looking, I sat down at one of the stations and the employee asked me if I had found the frames I was interested in. No help. If I wanted, no help, I would go to Costco where frames and lenses are much cheaper. Next time I will go to Eye Associates. Money lost for Modern Eyez.

It's been a couple years since my last appointment here. I had a change in insurance and when I…read morebooked the appointment over a month ago I mentioned on the phone that it would be through Medicaid. I made sure before calling on the site for the vision coverage that they were covered. On there it clearly has them listed. Anyways I got the appointment scheduled. When I arrived on time today I was told that they don't accept the medic aid vision insurance. I'm very disappointed that they did not inform me of this when I set up the appointment nor prior to the appointment. It was very unprofessional. I don't appreciate my time and gas being wasted like that. I definitely will not be returning after that experience.

AMAZING doctor and wonderful staff. Super accommodating and friendly. Husband went here a few years…read moreback when he got a sliver of metal in his eye welding. He had always remembered the doctor so we went back for our son to get his eyes checked and it was quick and easy! Definitely recommend.

I was having trouble with my glasses and was not satisfied with them and were not comfortable with…read morethem. When I took them back: the manager for optical wasn't very nice about it and as if it was such a burden to help me and exchange them.

When I wanted reassurance that the doctor and staff are vaccinated I was told that it was private…read moreand none of my business. I have pulmonary fibrosis and can't risk another bout of covid, so this was most off-putting and dangerous.

I can't give Dr Giron and her staff a high enough review. Their website makes it very easy to…read moreschedule an appointment without waiting for weeks. The receptionist and other staff are friendly and efficient, and Dr Giron did something few practitioners do - she listened to what I needed. I left with a far different and perfect 20/20 prescription, and it's been quite a transition to not needing readers. I'm very grateful.

Bad office experience and no verification of vision insurance before you go. Also, they will charge…read moreyou $25 if your insurance doesn't cover and you cancel visit

Dr Morris is very kind, knowledgeable and friendly, so glad I found them! Office space is comfy and…read moreparking is a breeze.

Dr. Cara Morris has been my Optometrist for several years and I am pleased to see she is now with…read moreFolkman Vision. She discovered I have macular degeneration after several doctors couldn't diagnose my vision problems and got me into the retina center that morning. Smart, kind, patient. I also love Annette who fitted me with great eye glasses. Not as nerve wrecking as the big box store and I found the price to be competitive, and I am sure they will work out much better.