To whom it may concern,…read more Oh, where to start? Ive been visiting this place of business since the early 2000s (i believe) - I've always had a rather pleasent experience. Most recently however, it might be safe to say that i have fallen victim to their most productive, effective and genuinely kind staff member, Lauren. She somehow managed to exceed all expectactions for a place i already held dearly in my heart. I recommend this place to anyone in need of a new pair of spectacles. Spectacles however shouldnt be necessary to clearly see the level of attention in Lauren's impeccable costumer care - because, just wow, really! To end things off on even more positive note, and if there were a scale of 1-10 on this matter, i would definitely go with a solid 23.7. Hands down! Very yours truly, JC

I had a complicate sunglass purchase which Jessica Rodriguez was amazingly patient and advised me…read more Her customer support was excellent and incredibly helpful. It makes a difference when retailers have true interest and concern for customers. I also witnessed others getting attention with genuine care while in the store.

This was my first time at Bright eyes on main Street in New Rochelle I have never been so impressed…read moreby the doctor d e u t s c h e r the staff Chris and Mariana went above and beyond I would recommend them to everyone

I'm so happy I researched Optometrist, and came across Dr. Deutscher…read more I have a 15 y.o. son whom has Autism, Anxiety, and ADHD. He needed an eye exam because, I noticed how close he was looking at the computer screen, for virtual learning. Dr. Deutscher, went above and beyond to first make him feel safe and comfortable. She carefully listened to my concerns, and then used her immense knowledge base, to implement different ways to have my son focus, and respond to her during the exam. She explained the results of each part of the exam, conferred with me on eyeglass prescriptions, and most of all, she was extremely patient while doing it. Parents should not hesitate to bring their children in!

Great service and selection -- my favorite eyeglass store. Hi end frames that are unusual.read more

Sharon and Harris are professional caring and very knowledgeable! They helped us every step of…read morethe way.

I can't praise owner Sharon Decker and her team highly enough. And that goes for her vision! A…read morestore that provides outstanding customer service and satisfaction. Eyeglasses that are beautiful and unique. (And usually expensive.) And Dr. Adam Deutscher, who is a maestro at analyzing and properly solving your vision correction. They really take time with you to make sure the frames are right for your face and your style. And the lenses will be measured carefully to the each center of each pupil. (I don't know how to say that better. My eyes are not perfectly even.) You will thank them for every penny you spend, because Sharon earns it! You'll get superb vision. And frequent compliments.

The best frame selection, no pressure and excellent help in finding the right pair. A great eye…read moreexam... this is where I travel to every year for new glasses.

This place is great PJ who works in the front advising on…read moreframes and filling rx is extremely helpful, isn't afraid to give appropriate direction to customers and is totally value added. My experience with one of the drs has been extremely positive I am a fan

When I called for an appointment I had to wait four months for an appointment for an annual…read morecheck-up. This was the first time this has ever happened in my life. I went elsewhere and will not be returning

Dr. Scharf is an excellent doctor who offers top notch care. However, his office's total lack of…read morerespect for peoples time is unacceptable. Office hours started at 8am and I had a 930 appointment and he is already an hour behind. How do you run that late so quickly. Maybe they should call and let patients know they are running late. Someone else with a 930 appointment showed up 20 minutes late and they refused to see them. Why? They didn't take any of their other 930 appointments yet. Total lack of respect for people's time. Shame on this office for scheduling 8 people for the same time. Great doctor but is he worth the wait?

Gave me eye drops for a scratch eye. When I used them they burned causing a lot of pain and blurry…read morevision. 4 months later my eye is still blurry. My vision will never be the same.

Update....Frank is still amazing and like someone else said, every person who walks in, he knows…read moretheir name. SUCCESSFUL VISION is our CHEERS, but without the beer!!! His amazing wife, Mary, works alongside him and keeps Frank on his toes!!! Even though the shop is always busy, Frank NEVER rushes his customers out the door. There recently was a problem with the ordering of my new lenses, which caused a delay, but Frank was on top of it and kept me up to date until they arrived. Once again, Frank goes above and beyond. Thank you for always looking out. P.S. I moved to New Orleans 3 years ago and still come back annually for Frank's undivided attention and wisdom.

The vibe and customer service here are fantastic!…read more I came because I broke the arm off my prescription sunglasses. When I arrived, Frank recognized me just from voice, as I had called a day earlier to check if appointments were necessary, which they weren't. He inspected my frames and kindly shared that while he could fix them, he recommended just buying new frames from the original retailer, and then he'd swap out the lenses for me, because it would be cheaper than him fixing it. This was really thoughtful of him to consider what would be most affordable for me. In addition to the lens switch, he also adjusted my regular glasses at no charge. You can tell that he has great passion for his work and is constantly busy because customers appreciate the care he puts into every service. He is warm and welcoming to all. Highly recommend a visit for any glasses needs!

Dr. Jay Lippmann is the doctor to go to if you have any serious eye problems. He operated on my…read morewife, Jenny to remove one Cateract in each eye. Thank God, that she recovered and healed perfectly! He is a pioneer in his field! Needless to say I strongly recommend him!

Dr. Ellen Cutler is phenomenal. First and foremost she is a great Optometrist but she really goes…read moreabove and beyond. She has successfully corrected my vision issue when others couldn't. Most recently, I went in for what I thought was potentially a serious problem. She examined me and told me I needed to see a retina specialist. She didn't just send me on my way. She got on the phone and pushed to get me an immediate appointment. I've been going to eye doctors for longer than I care to admit and I've never seen anything like it. I highly recommend her.

Had a great experience. Very accommodating to my schedule, I was only home for 3 weeks, and needed…read moreto get contacts. I was told by two other eye doctors that I was not a good candidate for contacts. I have now been wearing them for 3 months and it's made such a difference. Would highly recommend! Very professional, knowledgeable, and relatable.