So this started back in June of 2025 when my Battery died and because I have a vehicle that Is used…read morefor Work it's important that I get my Battery replaced as soon as possible. So I drove to this Interstate Battery location to have my Battery replaced. When I pulled up to the Business the parking lot was about full so that gave me a good sign that this was a great place to get our battery replaced. So I walked in and started talking to the Associate about my problem and they kindly offered to look at testing my Battery and advised that if the battery was bad that they would look at getting it replaced. After waiting about 10 minutes and pulling my vehicle into the bay, they tested the battery and sure enough the battery was on its last leg. The associate there offered me a battery that had a blemish and because of that it would be lesser cost. So I decided to take that one. After a period of months the battery worked GREAT! But then 2 months ago the battery started causing my vehicle not to start. If I waited a minute I could then start my car. Well this went on for awhile and so I decided to take my Vehicle to a mechanic to have the battery tested. The diagnostic came back as the battery was showing as it having Low Voltage. So I returned back to this place and explained the situation and since the battery is under warranty I was wanting to have it replaced. The one thing that I dont like here is the Associates tell you "Well if your battery is doing good then we cant replace it for you after we test it" I mean maybe they have to say that, but a customer isn't going to come in and lie about the battery they are having problems with. WELL maybe they would, but no honest person would anyways. Especially with us having to drive almost 3 hours 1 way to look at having a battery replaced. Oh, and if you live in Sacramento, dont go to the Wherehouse because they dont do installs. They can test your battery but they want you to take the battery out and also to bring it to them. Anyways, so after having a conversation with Destin, he said because the battery wasnt showing 300 cold cranking amps that he would go ahead and replace it. Well after waiting about a half hour, my car was finally back on the road and with a new Battery. Let me tell you that since that day of having my battery replaced a week ago, I havent had any trouble with it since. The only reason why I am giving this a 4 star and not a 5 star is because I dont think Associates should be telling customers that if the battery is Healthy then they cant replace it. Because from a Customers perspective they are gonna know best with what is wrong with their vehicle if the only thing they replaced that started the problem was the battery.

Well I have to tell you this was a great experience! My battery died the day before. I charged it…read moreback up that night. The next day I drove to Interstate Battery. They checked my charging system (which was good), checked my starter (which was good) and then took my old battery out and did a thorough check. It was ok. It had a dead cell but would probably get me by for a couple more years. They did not try and sell me anything. Needless to say I bought a new battery. Personally I don't like being stranded. If you want to wade through the crowds at Costco you might get a better price! Personally I like a fair price with great service any day!!!

Brian was very helpful! Had a small issue with my phone and he took care of it in record time…read more Thanks Brian!

They are always so helpful and their prices are very fair. I've used them for several batteries,…read morecell phone screens and chargers.

Exceptional customer service keeping my car going until they realized it was the battery that I had…read morebought before..thx guys

I purchased top-of-the-line windshield wipers but they were not working properly and driving the…read morecar was problematic and dangerous since we were having lots of rain. The next morning I returned and manager Ray was absolutely wonderful! He found a different pair of wipers, installed them for me, and they worked perfectly on our older vehicle. He also refunded the money for the original wipers I purchased. Such kindness and outstanding customer service!

Went there 4/28/23. Sign on door said permanently closed. Sad. Bought a battery there for a…read moredifferent car two weeks ago.

I can't believe how this place has changed.It looks so much better than it use to look it was a…read morefilthy poor service battery shop and now it's like the people who work here are so fast and attentive very noligiable but most of all friendly and clean. You must have gotten new Owners. This is the only place I come now to get any batteries I might need. Thank you for having such great employees working here now .Makes me very happy and I tell everyone i know to come here for all their batteries best shop in town hands down

Stopped by on my way to Oregon and witnessed some of the best customer service I've ever…read moreexperienced! Highly recommend this location. Good people!

My husband and I were traveling 12 hours with 4 kids when our check engine light came on. We…read morestopped here to check the code, and were informed of which parts we may need for our particular issue. Brent went above and beyond to make sure all of our questions were answered. His customer service means more than he'll ever know! My family is so thankful for his patience with us. Could've been the worst day for us, but it wasn't so bad, thanks to Brent.

O'Reilly wouldn't honor my battery warranty Never will…read morerecommend to anyone. Loosey service and extremely rude to me.

I Decided to go into my local store gave them the year make and model of my car. I came in to buy…read moretransmission fluid for my 2014 Chrysler 300s model 8 speed Automatic they sold me ATF-4 trans fluid which caused my engine light to come. I called and informed them that now I have to get my transmission which will cost me 800 dollars for their mistake and they offered me a 25 dollar give card the the store. can you explain to me how this is right. they tried telling me I sent my wife in to pick up the fluid which my wife was no involved in any of it I came into the store by my self and they didn't even want to admit they made a mistake. you guys should cover the cost of the a shop to drain and flush my transmission please contact me to get this resolved

Dakota was awesome!! Helped me out today. Very knowledgeable and fast. 10/10 Customer Service.read more

Showed up at 730am with a check engine light. 2 people working and the guy with the beard says I…read morehave to wait 30 minutes till the third worker shows up. Bs