Nearing the finish of our pool project with A&S. We have had nothing but good experiences from…read moresales through delivery. Greg Anthony, the PM, has been transparent, communicative, and responsive. He let's us know what the next phase of the project is and is onsite to ensure the phase kicks off properly. We have completed our pre-plaster meeting and now are just waiting for warm weather to finish this project out. Greg stops by frequently to inspect the pool and pump out excessive rain water. Every team has been efficient, clean, and skilled. No complaints!

Anthony Sylvan Pools - Poor Project Management and No Accountability…read more We are deep into our pool/spa build and the experience has been a consistent pattern of disorganization, poor communication, and zero accountability. Permitting and drawings: The spa was relocated during planning, but Anthony Sylvan never updated the drawings. Montgomery County failed our inspection as a result. We lost two weeks. When the inspector finally returned, Anthony Sylvan submitted drawings without the required county stamp - then tried to blame the inspector. That's on them. Subcontractor coordination: The electrician came out and left dirt and drywall dust all over our new floors. Worse, no one informed the gas company that electrical was complete. The gas company found out on their own and told us they couldn't come for three weeks. We now have open drywall in our basement - while hosting guests - because no one coordinated a basic handoff between trades. Scheduling and follow-up: After paying our deposit, we were told upfront there is no schedule. They pull resources as they go. We have never received one. Since breaking ground in mid-March, we have had 9 total construction days through the end of May. The job site sits empty most days with no project manager present. Customer service: When we called about the gas situation, the scheduler told us it wasn't her schedule and refused to walk over to speak with the person who owns it - because she was on a headset. The pattern is clear: once they collect the deposit, follow-up stops. They expect you to just deal with it.

Brian The HotTubMan is amazing! My older model hot tub had been out of commission for years and he…read moremade it like new. Cracked wet ends, dead pump and control panel. He helped me assess whether it was more cost effective to repair or replace. He came out, fixed everything up and the total came in below estimate! His troubleshooting is incredible. When a later problem with the lights watchdogged the control board he diagnosed the problem to a single fuse over the phone. He sold me the fuse and showed me where to install it. The whole problem was found and fixed in the same day. Brian is smart, efficient and dependable. I highly recommend The HotTubMan!

I am incredibly impressed with Brian the Hot Tub Man. Extremely conscientious, great service, very…read moreeasy to work with, and good prices! We asked him to replace a jet in our Jacuzzi bathtub: he communicated with us the status of our special-order jet, evaluated pictures of the work area, and told us when he would arrive. He arrived on time, got straight to work, and did a great job. He charged us *under* his quote! The repair worked perfectly, and looks like it will last for years. A day later, I had a follow-up question about an unrelated issue with the tub. He responded to my text within minutes and even talked on the phone! Outstanding. I know who I will call when I want a new Jacuzzi tub.

I scheduled a simple 30-minute consultation with Paradise Pools to get expert advice. They agreed…read moreand we set a time. But the next day, they called to cancel, saying they couldn't help me. All I needed was a brief conversation about my project's progress and next steps. It's clear they're not interested unless there's more money involved. My one-hour request wasn't worth their time--or mine, apparently.

I've been a owner for all of my adult life. I owned a pool for 30 years before moving to my…read morecurrent home. I've had a lot of experience with companies not showing up nor doing the right thing. Paradise is an exception! Mike is the best company owner I have ever met in my life. He is honest, hard-working, and means what he says. He is reliable and responsible. The company will not invent problems for you. They were able to diagnose and fix an elusive problem that has been a quandary for my myself. Our has been leaking water for an unknown reason for quite and we've been hitting our heads against the walls. Mike has solved our issue in the best way possible. I highly recommend Paradise

Richard came out as scheduled and went right to work meticulously installing our pool liner in our…read more16x32" above ground pool. We highly recommend Aqua Addicts Pool Services.

From the owner: Aqua Addicts Pool Services is a trusted, experienced pool cleaning company serving Laurel,…read moreMaryland, and the surrounding areas. As a minority-owned business, we take pride in delivering top-notch service with a commitment to customer satisfaction. That’s why we offer a satisfaction guarantee—because your pool should be nothing short of pristine. From routine maintenance to deep cleans, we handle it all with expertise and attention to detail. You can count on prompt, reliable service that keeps your pool crystal-clear and ready to enjoy all season long. Let us take the hassle out of pool care—so you can dive in and relax!

It is truly rare these days to find a business that genuinely cares about the customers it serves…read more From the owner to everyone in the organization, Galloway Pool Service makes great effort to ensure that their work meets expectations. They are absolutely amazing! Highly recommended.

Great family business pool company! We use them for all of our pool maintenance and they are a…read morecompany we can truly trust.

Joshua was amazing. He was quick to responses and very very accommodating. He was flexible on…read moreschedule and provided in depth knowledge and advice. I will 100% continue to use his services in the future.

Highly recommend Joshua for any hot tub repairs! He was super responsive from the start, arrived on…read moretime, and was professional and friendly throughout the whole process. He fixed our burned-out hot tub pump quickly and explained everything clearly. He's also been helping us troubleshoot some additional hot tub repairs, which we really appreciate. Great service and someone you can trust--would definitely call him again.

Service: demo, in-ground pool installation, patio, grading, and drainage…read more Positive: professionalism, punctuality, quality, responsiveness, and value We hired BMA Landscaping for a complete backyard renovation. They were the most affordable, responsive, and professional. The crew was reliable, punctual, hardworking, and extremely fast. They did a beautiful job! Brian (the owner) was amazing to work with! He went above and beyond every step of the way to communicate with us and make sure we were happy. He gave a very detailed, itemized estimate. There were no hidden fees or charges, and we stayed on budget and on schedule. BMA by far exceeded our expectations and gave us the most beautiful backyard. My only wish is that we found them sooner, saving us months of stress and the hassle of dealing with other companies. I highly recommend BMA to anyone looking to do any landscaping, hardscaping, or pool installation work!

Brian and his crew at BMA Landscaping are detail oriented, always on time, and best of all they…read morecommunicate well with me... something so hard to find with service companies these days. I always know what's going on with my yard...no surprises. Rather than taking shortcuts (like some others I've used) BMA goes the extra mile to make my yard look just right...and it shows. I highly recommend BMA Landscaping to anyone looking for good quality, reliability, and fair price.

Pool Pond & Beyond did a wonderful job! We recently purchased a property and needed to have the…read morepool serviced, and they were able to come out within just a few days. He took the time to teach me everything I needed to know, which I really appreciated, because not everyone is willing to do that, and made sure I was set up for success for next year's pool season. The service was professional, helpful, and incredibly informative. I'm looking forward to working with them again!

Super quick to respond and did a great job mowing the lawn for a solid price. Would definitely go…read morewith them in the future.

When I ordered a drink tray for my spa I picked out the one that matched exactly. However, they…read moresent me a different tray that did not fit. When I called service they said they would replace it. Told me to send back the incorrect one & they will send me the correct one. No apology. Mailing cost to me $22. No label or code was provided. No free shipping and it was their error. I called service again because my replacement was never received. The server rep said they are not going to send me my replacement drink tray as promised! Not their problem. This is a sale do they not want. I feel my business and my husband's business is not wanted. I DO NOT recommend shopping at Spa and Pool Sore. Customer service is nasty. Literally nasty.

It's the dead of winter and I needed a few chemicals for my hot tub. I found this place and decided…read moreto visit. When I pulled into the parking lot, I noticed the interior was dark. As I approached the front door, it was obvious, the store was closed. It was a Friday at 3:30pm. On the door was a note that if you need supplies, call the number provided. I almost walked away but really needed these items. Upon calling, a friendly answer said they work fewer hours due to the time of year and were currently on there way out of town. Bummer. I received an immediate call back and was told she would meet me at the store and in less than five minutes, the front door was open. Talk about customer service! These folks are so nice to work with and prices are great too! Highly recommended'