Had my spa water tested, they sold me over $200 worth of chemicals. First one was "no metal". They…read moredirected me to use 4 fluid ounces of the product in 400 gallons of spa water. After reading the bottle that was for 10,000 gallons of water. They are more interested in selling products then helping customers. I had to drain the hot tub and restart. Horrible customer service.

If I could give less than 1 star I would. I've been trying to reschedule our pool opening for 3…read moreweeks due to a patio install that was delayed. Every single time customer service says they need to call dispatch. Dispatch never answers. No one can help me. Will be switching pool companies

Love swimming here. Great pool. Nice staff. Recommend. No complaints. Pushing to get to 85…read morecharacters.

Still the best around. Clean facility Great staff…read more Accommodates all levels of swimmer but informative to watch the best

Andrew is wounderful he took care of resurfacing my pool last year. It is so smooth and looks…read morereally good!

My family and I contracted with Catalina pools in February 2021 . Our yard had been an absolute…read moredisaster and unusable for over a year. We fought daily/ weekly / monthly with that company for answers as to when our dream pool would be complete! We got no answers, or lies when we actually did speak with a person! It has been an absolute nightmare! Months lost, time and energy spent! Finally we had had enough, we contacted an attorney and looked into another pool company to come and finish our pool! We were given Patriot Pools ( Patrick) information along with several other companies from our bank. Patrick came out immediately and assessed our situation and came up with a plan. He is honest and extremely easy to work with ! All our questions were answered immediately. We signed with Patrick /Patriot Pools and within 2 weeks our pool was complete and filled with water! We are beyond grateful to Patriot Pools for not only taking on this project, but also for the countless hours he spent speaking with my family and providing help and direction. I wish we would have chosen Patriot Pools from the start, our experience would have been completely different! He has single handedly restored our faith in pool company's! He has been an absolute pleasure to work with! We highly recommend him and his company for any and all your pool needs!!! Thank you ! Thank you! Thank you!! Wish we could give 100 Extremely grateful customers, The Boehmer and Burnham families!

Brian and his crew at BMA Landscaping are detail oriented, always on time, and best of all they…read morecommunicate well with me... something so hard to find with service companies these days. I always know what's going on with my yard...no surprises. Rather than taking shortcuts (like some others I've used) BMA goes the extra mile to make my yard look just right...and it shows. I highly recommend BMA Landscaping to anyone looking for good quality, reliability, and fair price.

I hired them to open my large pool of 33,000 gallons of water. 2 workers came yo my home to open…read moreit. They removed the cover , saw the pump motor worked and checked to see the cartridges in the filter system, I was told they sweep a little. The whole process took 1 1/2!hrs. Need less to say the pool water was terrible and smelled. They said the put some shock in. First, the filtration system was not cleaning at all so I , put in an over amount of shock. It did take the smell away but still was not clean. Had my son recheck both top skimmers and found a plug was left so the water could not flow to the filter. Now after a few weeks I was able to get the cloudiness out of most of the water. Shock, the cleaning jets on the pool wall still had the plugs in them. So total plugs never removed were 6. No wonder I could never get the water clear. I paid a total of $575 because of my in-ground cleaning system , which could not work properly until I removed all the 6 plugs, which should have been done when they opened it. I would not recommend this company .

This is our 2nd purchase. We have returned for several reasons…read more 1. Quality 2. Knowledgeable salesman (Newton) 3. Buyer experience

We picked up our new Chaise Lounge this morning for the sunroom. William, our sales rep, helped us…read more( with him doing it mostly) get it into our Murano SUV. In the attached photo, I show our old chair that I was trying to match with the fabric of the chaise. We matched the black legs also but not exactly in the same style; close enough to make us happy. The cushion height and seating height make it easy for us septuagenarian to rise after sitting. We are very happy with our purchase and sales rep.

Ah, summer! I spent a lot of time at this pool with my son. We go at least once a week, and I…read moreabsolutely love it. The lifeguards are attentive, and everyone is really friendly. What I like most about this pool is that they are very strict about safety precautions. For example, today when I was there, it began to lightning, and they shut the pool down immediately. I appreciate that my child's safety and my own are always prioritized.

I'll start with the cons. The biggest and most common reason this pool disappoints me is because…read more4/5x I go, whether it be weekdays weekends before or after lunch or dinner, the pool is not just packed but there is a huge line to get in. It's a great pool, i get it. But you can imagine the upset of rolling up to the pool with a van full of kids only to find a 1+ hr wait to get in. Last summer there was a day where there was so little ppl swimming inside, yet there was a huge line. I was told it was bc they were short on lifeguards and they can only allow x amount of ppl in per lifeguard. I used to come to this pool and walk right in. That was the norm for most of my life since I've been in Annapolis. The last two years the line o get in has been a huge deterrent not to go. The facility itself is rly nice. I personally think it's overpriced to get in (compared to other public pools). Once you're inside you can stay for however long you'd like. Overall amazing facility but don't bank on getting in or be prepared to wait in the sun in a long line for God knows how long.

Purchased a sauna from Nick - Very helpful guy. Unfortunately the Sauna has never worked right…read more They did come out and insulate it which made a difference (wouldn't heat past 170 no matter how long it ran). It takes 90 minutes + to get to 180 degrees but still doesn't hold the temp well - its routinely at 175 when I get out. I have shown them that the heater is not pulling enough electricity to heat the area (power is available) indicating a defective heater. Jeff - the ops manager doesn't care. "Call the manufacturer" is his solution.

I paid for the fucking sauna and hot tub, scheduled a licensed electrician to come out and set it…read moreup, and then they fucking canceled the sauna delivery. So now I have to pay for the fucking electrician to come out twice. They over charge and they fail to deliver!

If you're in the market for a pool installation or renovation company, congrats you just found the…read moreperfect fit! Our pool has damaged from a tornado and we were recommended to contact Swimstyle for repairs. We're sure glad we did. From the very beginning Nancy was very helpful guiding us through the quoted repairs, options available, and providing coping and liner samples. Joe was excellent in fielding renovation questions, typically providing email responses within just a few hours. Israel leads a team of Rockstars performing all the renovation work like a symphony of artists. Professionalism through and through! Perhaps the single most meaningful act was that of a simple one. We have a young daughter and at the end of each work day, unasked a member of the Swimstyle Team would re-setup the pool safety fence. This mindfulness for the safety of our daughter was very much appreciated and heartfelt. We can't recommend Swimstyle strong enough, you'll be very pleased with the staff and services they provide. There retail storefront, Arundel Pool & Spa would mirror similar experiences and associated feedback. All the best, Sal

AWFUL experience. We had so many issues with the opening of our pool. When we talked to numerous…read morepeople they all had different stories. A lot of he said she said why things were not done but never took responsibility. One person told me the pool was too cloudy to put the Polaris in and do a cleaning. Then another person told me we told them not to put the Polaris in and they did do the cleaning. But you said the pool was too cloudy to do the cleaning and put the Polaris in. So something just doesn't add up. The one person's solution was for us to pay them to come and do a cleaning at their normal rate.

We love our HotSpring Flair hot tub and have been enjoying it for over 2 years now. It met all the…read morecriteria - space for 6, full body lounge, foot jets (family of runners), neck jets, salt water system (I hail from the Mediterranean and salt water is the way to go!). The limelight collection is even better than I imagined it would be. Sometimes we select one color and other times we just let it rotate through all the colors. Glad to have finally made this purchase back at the end of 2020 - the hot tub is so therapeutic and relaxing. I especially enjoy it on frigid nights during winter when the sky is clear and I can star gaze for as long as I want. :) Everyone at Capital Hot Tubs has always been wonderful. Purchase, delivery, and installation all went smoothly. Anytime we have needed assistance, they are quick to respond whether it is a question about a replacement part or water quality or even when an exterior panel needed to be repaired, the staff go above and beyond. We are fortunate to live close by as well. Our filters needed to be replaced last week so I just stopped by on a whim and Evelyn was very kind and helpful (Hi and thank you again, Evelyn! I enjoyed chatting with you about hot tubs, family, and pets, too!). :)

I'm writing this review because of the great support I've had with this company. After much much…read moreresearch I bought a hot tub from Capital Hot Tubs a few years ago. The purchase costed more than Costco or an online retailer, but It's well worth it. There are a lot of logistics when purchasing a hot tub such as delivery, installation, electrical, setup and so many other factors. And also warranty. These folks did an amazing job from electrical to set up and so many other items that's needed when setting up a hot tub. The best part is they provide amazing service afterwards. I've had to call for maintenance a few times and capital hot tubs takes care of it. Recently my control display died and Jay came over and took care of everything and was courteous, professional, and he knew his stuff. On top of that Jay also fixed another item under warranty that I wasn't even aware of. If you're looking for a real hot tub please don't buy online. Instead go to these folks and they will make it great and also after.