I stopped in with a tire problem and they took care of it immediately. They are very professional,…read morehelpful and offer great service! They also had a good selection of items one might need and overall a really good shop.

The most customer friendly bike shop in the twin ports. I love going there. The are always on time…read moreand on budget when it comes to repairs.

Great brands and have inventory on what you need. I've had to depend on these guys for service a…read morefew times when in a pinch and they have always delivered. The last time I had brakes that needed bleeding and derailer adjustment and they didn't even charge me for it. Great staff!

I ordered bindings for my slalom skis online. I even called the store and asked them when the…read moreapproximate delivery date would be. They told me a week to ten days. After a week, having not received any shipping info, I emailed them to ask for info. The next day they replied in email that it turned out they didn't actually have the bindings that I'd ordered so they never sent them. They didn't even bother telling me until I emailed them, just never sent them! I had a non-refundable slalom race trip I'd booked. They cost me a ton of money. Absolutely enraging. DO NOT ORDER FROM HERE.

Excellent service. Needed my e-bike seat changed and they did it right then while I waited! Thank…read moreyou!

Well, for starters being open on Memorial Day Sunday gets them three stars. But seriously nice…read morestaff! I was having issues filling both my tires with air. The mechanic took a look and explained the easy fix along with doing some minor work to each tire. He also gave GREAT advice on how to maintain my tires correctly. He wasn't even going to charge me, but I hooked him up with well deserved lunch money. Soap Box Side Note: People.... When dealing with a small local business, if they do anything minor for you, if they don't charge you, give the person some "lunch money". They will appreciate it and small local business needs $ to survive so don't take advantage of their generosity. Off soap box.

Good place to purchase discounted hiking shoes. Even with factoring in the 5.5% sales tax, prices…read moreare better at Northwest Outlet then comparable stores in Duluth without sales tax. The young women working the shoe area were very helpful to my husband who was waffling back and forth over size. We needed a rugged pair for MN hiking; our AZ trail runners were not making the grade. Thank you Northwest outlet for selling a brand name for $55 a pair.

This is one of my favorite outdoor/camping stores. Definitely more camping gear options then Dicks…read moreor Scheels. They are real pros in terms of having good options for all my adventures and they do it within a small footprint with expert service. Also, their end-of-season sales are fantastic. Also, also, they stock a full line of Carhardt and cold weather gear.

Dropped by last year but just got around to writing this review…read more So if you are like me then you have a hard time finding a good pair of shoes. I honestly feel that it did help to go to a smaller store where that sales associates were extremely friendly and willing to help. They carried a lot of brands that I wouldn't think to look for when I am out and about shopping for shoes. The service was super friendly and Darrieal? [Sp] sorry I'm not too sure how to spell his name. But he was extremely attentive and willing to help me find the just right pair. I ended up walking out with two new pair of shoes and the ultra good insoles and the ultra cool shoelaces, shoelace cleaning kit ECT. It quickly became the only place I come in duluth to buy new shoes. They are just so helpful and friendly there.

Great experience with a 2 hour cross country ski tour/lesson with Jake. He arrived early and was…read moreprepared. He was attentive to my novice skills but also able to balance tips for the more experienced people of the group. We cross country skied Lester Park. Was so fun to try out this new ski area(new to us). The trail was tough for a beginner(only 3 ski sessions under my belt) but with Jake's guidance and reassurance, I was happy we did this trail. Out of our comfort zone but so fun and scenic! I would definitely use this company again for other outdoor activities.

They cancelled out expensively prepaid trip due to passing weather which we volunteered to wait fo…read more I drove 3.5 hours 1 way just for this trip. 0/10 wont recommend.

Outstanding service! Responded to calls and texts. Listened to what we were looking for and gave…read morerecommendations for places to go. Met us at the specified location to drop off anything and everything we'd need. If I'm ever going kayaking again in the area, I'm reaching out to them immediately!

This is to only local dry cleaners and well priced alterations business. Great quality and…read morecleanliness!

Great service and smart and attention oriented help, Clothes…read moreare done when we were told they would be. Quick in and out for pickup.