The owner and founder of the business is named Dennis. If there is an issue with a bicycle in this…read moreworld he is the foremost authority. I have had my hand-built Belgium bikes fixed by him and his crew for over 15 years.

Twin Ports Cyclery is a great place for service in the Duluth area…read more While there may be more modern shops in the area, the service provided by John, whom seems to be their lead tech, is second to none. He is knowledgeable, professional and informative. It's clear that the repair portion of the shop is quite busy, he still takes the time to explain what needs to be done and answer all the questions one might have. Another pleasant thing when visiting a new shop is to be confident that you're never being sold things that you don't need. The visits here have left this humble reviewer with the feeling that we were provided with nothing but honest opinions and options. We mentioned that we are only in town a few days and have been looking forward to taking advantage of the good weather and killer biking the local area. I could tell they were slammed with repairs and expected a day or so, but John called that afternoon at 5:20 PM saying, "I got it done", which was welcome news for sure. That alone takes it to a 5 Star rating! If you have issues with your ride while in Duluth, make TPC your first stop for all things cycling. You'll be pleased that you did. Highly recommended!

Great brands and have inventory on what you need. I've had to depend on these guys for service a…read morefew times when in a pinch and they have always delivered. The last time I had brakes that needed bleeding and derailer adjustment and they didn't even charge me for it. Great staff!

I ordered bindings for my slalom skis online. I even called the store and asked them when the…read moreapproximate delivery date would be. They told me a week to ten days. After a week, having not received any shipping info, I emailed them to ask for info. The next day they replied in email that it turned out they didn't actually have the bindings that I'd ordered so they never sent them. They didn't even bother telling me until I emailed them, just never sent them! I had a non-refundable slalom race trip I'd booked. They cost me a ton of money. Absolutely enraging. DO NOT ORDER FROM HERE.

The pedal assist on my Rad Rover 5 failed and I took it to E-Bike Duluth. They kept it for a total…read moreof six weeks (prime biking season), fumbled around with it and didn't keep me informed of what was going on. I finally realized they basically were incapable of fixing it and went to pick it up. They charged me over $400 for NOT fixing my bike. I essentially had to pay a ransom to get it back. We wound up taking it to a real bike repair shop in the Cities where they told us it needed a five dollar fuse and ten minutes worth of labor. As a repair shop, E-Bike of Duluth is indifferent and incompetent. I'll be suggesting Rad Bike remove them from their recommended service locations.

e-Bike Duluth was so much fun! The bikes were easy to operate and gave you a lot of options as far…read moreas pedaling or using the electric option for up hill. Helmets and neon vests included for safety. Great for the trails along Lake Superior and off trail. The owners were very helpful and professional. Thank you for an amazing afternoon.