1. Advanced Proactive Solutions

    1. Advanced Proactive Solutions

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    Deer Park, NY

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    Advanced Proactive Solutions

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    10 years ago

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    YUFixit

    YUFixit

    3.4
    (113 reviews)

    I've came to Yufixit a few times over the years. After dropping my phone over the weekend they were…read moreable to fix it today within twenty minutes at a decent price. Would def come back here again.

    Brought in my MAC, an old Dell laptop, and several DVDs that I wanted transferred to a thumb drive…read more I needed to install the new OS for my MAC and didn't have enough room, so brought my computer in for them to clean out old files and install the new OS. Instead, they charged me $150 to install a new hard drive with more memory and failed to install the new OS. When I ran the update at home, I was locked out of one of my profiles. When I brought the MAC back, the man said, "What did you do?" and acted like I did something wrong for installing the newest update. I told him he didn't do what I had asked him to do. He fixed it, after mansplaining to me, and then told me he should charge me but was going to give me a break. The DVDs were going to cost $300 to transfer to the thumb drive, so I said I'd wait. He had told me it would cost me $80 to try and get any data off of the Dell laptop. So I left the computer there and said I'd comeback for the hard drive. To be fair, this was in April. I went in today to try and get the hard drive, and at first, they said they didn't know what I was talking about, and then tried to insist they had given it to me (they didn't) and then finally just said, "Well, we don't have it". If you choose to go here, get EVERYTHING in writing!

    Lincoln Business Machines - IT Managed Services

    Lincoln Business Machines - IT Managed Services

    4.3
    (96 reviews)

    LBM replaced the cracked screen on my 5 year-old Mac Book Pro in…read moreMay 2025. Less than 10 months later the screen goes semi-dark and then fully dark after a few minutes of use. The technician diagnosed the problem as a defective screen and insinuates that I might have dropped the computer or spilled liquid on it ! How can a brand new screen go bad after 10 months unless it was a recycled or generic one yet charging brand name price ? Sorry to have tried to support a local business. It will be Apple a block away next time. David C

    On May 21, 2025 Lincoln sent a technician to my home to hook up a newly purchased photo printer and…read moreto show me how to use a newly purchased CD player. The technician was unfamiliar with either device. The photo printer, as connected, smudged badly, which the technician said was the result of using the wrong paper. He managed to get the CD player working by attaching it to my phone charger. I left town for the holiday weekend. Service charge $300+ I returned from the holiday weekend and realized that the technician had taken my business printer off-line. I couldn't get it working and they were unable to resolve the problem over the phone so, on May 28, they sent the technician back to my apartment where he got the printer back on-line. Service charge $200+. I went out to lunch and, when I returned, I found that the printer was again off-line. I called and the issue was resolved by my unplugging the printer, waiting a few minutes, and plugging it back in. The unplugging technique, such as it was, would only last a few hours with the result that almost every time I needed to print or scan, I had to unplug, wait and re-plug. Additionally, the connection between the computer and printer had become very slow. I called again and requested that they send me a different technician who came on June 5. He put my printer back on line, did something that made the photo printer actually work, and was able to get the printer to respond more quickly when printing. Service charge $200+ June 6 the printer was again off-line. I called that morning and was told to "calm down." I'm done with Lincoln Business Machine.

    Advanced Proactive Solutions - itservices - Updated July 2026

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