Yesterday I went in during the afternoon to check out a couple of particular laptops that I had…read morebeen researching. No luck, but an associate showed me a Pavilion, which I did not want. She turned me around and showed me another computer and, as she assured me that this computer had many of the features that I wanted from the other computers, including the backlit keyboard, I bought it. Mistake. I opened the box, started the process of getting the computer going . . . and discovered she had pushed another Pavilion on me. I went to the web site and checked and it was a computer I had rejected because it DID NOT have many of the features I had stated that I wanted; no backlit keyboard for one . . . AND it was more expensive! I went back this morning, 8am, and returned the computer. The normal morning crew that I usually deal with was on duty and one man returned it and checked his phone . He found one of the computers I was ACTUALLY looking for at the Division store. 2 for the associate who seemed more interested in selling me something and getting me out of her hair. I'll add one back as I should have been paying better attention. I do research for a reason and I know what I want when I come it. 5 for the morning associate who fixed the problem and found me one of the computers that I was looking for. We'll average that to a 4.

Definitely a 5 star experience! The clerks are always so helpful; plus the prices are great…read more They'll match prices online, so that's a bonus too. There's a huge parking lot and the store is pretty easy on/off from the freeway. If you don't want to spend any time in the store, you can always order online and then just zip into the pick spot to grab the item. Not quite curbside pick-up, but almost! And, they usually have in-stock items pulled within the hour. Definitely my go-to place for any large order copying too. Jae is super helpful and efficient!

I have been a repeat customer of Davis for a few years and I can't say enough good things about…read morethem! Furniture is of great quality and priced to sell. Almost every time I have been in there, they have exactly what I am looking for and for a reasonable price. I most recently equipped a whole office with furniture from them (desk, chair, small file cabinet and side table) for what it would have cost to buy one new office chair from one of those chain office outlets. It's all trusted name brand furniture, in great shape and fits our needs perfectly. I will always go there first when looking for new office furniture items. In my opinion it is the best value in Spokane. PS. Talk to Joe!

I just bought a brand new chair from Davis and this place was great. I needed a new office chair…read moreand wasn't wanting to spend a small fortune like you would at some other stores or online. I had already boughten a chair online and it arrive broken and I battled with the company for months to fix it and they never did. This store exceeded my expectations. Upon arrival they immediately greeted me and asked me what my budget was and only showed me chairs within by budget which I thought was great because usually sales people want you to exceed your budget. My chair is super comfy and I am looking forward to using it for my online schooling. Will definitely return to purchase another chair or office furniture when needed.

I usually shop at the 3rd Ave. store as it just a few miles from the house. However, the 3rd Ave…read morestore did not have either the HP or the Lenovo I was interested in . . . and they referred me to this store. This was a very pleasant purchase, much like almost all of my experiences at the other store have been. The associate who helped me knew his laptops and they had the Lenovo. We talked about the two brands for a few minutes as he found the remaining unit in the store and then he checked me out. In the door at 9am, out the door at 9:08. Outstanding!

Great job Gabriella serving us well! Professional, efgicient, friendly, cost effective! Debbie…read moreStanfield

The team here does great work! Fast, friendly and helpful. I know I can count on them with my IT…read moreneeds.

Absolutely will not ever recommend this company to anyone. We have let our neighboring businesses…read moreknow to NOT switch to this company when they call for references! The tech folks are great when they come for repairs, not their fault. But our copier is not good quality and broken down so very often. We are close enough to the end of our service that we are going back to previous copiers and Royal Business Systems is refusing to help in any way! Just shows we are making the right choice....

I've been in tech for decades, and I know service matters. Instead of shopping in stores and buying…read moreonline, I check online and buy locally, usually, to get service if there's a problem. OD is close and had a toner cartridge for a nice, online price. I went to the store and the cartridge was significantly more expensive. It'd probably be a wash when you add shipping for online, but they shouldn't be doing that. They have the store for a reason and it's cheaper to ship bulk. The sales people are always great at quickly matching the online price, but many folks might not realize to do that and it's also a way to kill the stores when people find out and get angry. The store prices should match the online price. Still, the store is handy and the people are always very helpful. It's the pricing that keeps it from a five-star review.

Worst Office Depot in town. I called up the store to inquire about what shipping services they…read moreprovide (FedEx/UPS) and I was connected to an employee there who could not understand or speak English. How am I supposed to mail anything in America if I cannot even talk to an American?

We had specific requests for ergonomic work stations and due to the layout of our work space we had…read moreto get creative. Kershaws went above and beyond to make sure we got the correct dimensions to fit our space and they did an amazing job with the install (even after we requested they come back to adjust it a couple times for functionality-they didn't hesitate and were happy to make it right!) Highly recommended, great customer service with quality and affordable office furniture/supplies.

From the owner: Your Business Source…read more At Kershaw's we are big enough to get you the right product at the right price yet small enough to be flexible to the way you do business.Kershaw's was founded in Spokane in 1900 and has been providing products and services to the Spokane business community ever since. There have been many changes over the last 100 years but one thing remains consistent, our commitment to service.* Free Next Day Delivery* Fax or phone ordering* 1000 of the fastest moving items in stock in Spokane* Convenient Web Based Ordering * Featuring Favorites Lists* Manager's Approval * Options Let Kershaw's help you and your company save time and moneyAsk Us How.

This is written based upon MY experience and was not solicited by anyone…read more I have a Brother home computer inkjet printer (Model MFC-J995DW, now discontinued by Brother). Two weeks ago, I replaced the ink cartridges, using knock-offs because Brother's pricing is exorbitant (for me). At about the same time, the printer began acting erratically, including horrible printing and then stopping altogether due to a message stating paper jam. I followed ALL the steps stated by Brother for "clearing the jam." Without any exaggeration, I followed those steps precisely not fewer than 20 times spread over 2 days, and tried all several other things such as cleaning nozzles, cleaning rollers, unplugging, uninstalling/reinstalling drivers, etc., while frustration built. There was NO paper jam of any type, no staples, no paper clips, NO HELP FROM BROTHER (other than to send me the steps, again). I had been to Modern Office Equipment a few years ago with another printer, which they fixed, so finally took this one to them (now partnered with Royal Business Systems, Inc., located at 2717 N. Hogan St., Spokane 99207). Within 24 hours, they diagnosed my printer, found the issues (clogged nozzles, DUST on control tape which INDICATED a paper jam!) and cured the patient (100% operability), and for an incredibly fair and unexpected price! And honey on my biscuit, the two folks with whom I interacted (Reception/Intake AND the Tech) were as nice and pleasant as anyone I ever met. Today was a diamond.

We brought in a printer that had quit working, and asked them to call us before doing anything…read morewith a quote. When we didn't hear from them, we called, and were told the printer cartridge had frozen up, and it needed to be cleaned. Simple enough; we told them to go ahead and do it. They called later, and told us the bill was $90. $90?!?! We could have bought a new printer for that! We were billed for one hour of work. I didn't know people who cleaned printers made $90 an hour. Ridiculous. We will never go back, which is unfortunate, since we had plenty of business to throw their way. My advice? STAY AWAY! THEY WILL RIP YOU OFF!!!

Stay far-far away from this company. The branch manager is a joke! Promise the world, delivers…read morenothing. Will never buy anything from them ever again. Terrible customer service on top of crappy equipment.

Terrible Customer Service Refuses to Fix Issues with printers that service customers Stuck with a…read morelease on them and get ZERO Help STAY CLEAR of this COmpany

Used them several times and here is my general consensus. You may save a few dollars but I don't…read morethink it is worth it. The refilled cartridges are not equal to originals. The printer doesn't recognize it, it frequently displays errors and the ink never lasts as long as the originals. I have tested this numerous times. So in the end you are probably the not really saving much and it is not worth the hassle.

I love their prices! And I'm recycling ! And you dont have to wait - they are already filled when…read moreyou get there. They actually make the cartridges in each store! I really am happy to find this place. I had no problems with the cartridges - they work great!

Presentation Solutions has always been great to work with. If I have a difficult job coming up, I…read morecan call Mike & Maryann to get different ideas. They are always there anytime you need them.

From the owner: Presentation Solutions provides document finishing products to businesses, schools and print shops…read more We have products to laminate digital output; desk top pouch laminators; school laminators; high production and wide-format laminators. Additionally, we offer binding machines for comb, coil, wire and VeloBind spines to finish documents. These can be office size or large production models. Other items: thermal presentation folders, tax folders, custom binders, laminators for destop or wide-format for printers, paper folding machines, score/perf/numbering machines, business card cutters, paper trimmers and folders, guillotine cutters, shredders of every imaginable size and budget range.