My niece accidentally locked her keys in her car in Fayetteville and needed help. After calling 6…read morecompanies who had either gone out of business or didn't have anyone available to help, I called JR's and he said he was working a job in Bentonville but would be able to help in about an hour. He was true to his word and arrived in about an hour later a was successful in opening the car. He was very personable, professional and efficient with a reasonable charge.

Friendly service and would recommend if you need a local locksmith. Very responsive to my inquiries…read moreand got me scheduled quickly

Welp, young master Triston (spelling) just replaced the ignition switch in my antique Chevy truck…read morein about two seconds. Turn ignition, Insert pick, plink. Out it slides. In goes the new. I tried it the exact same way for twenty minutes. Goes to show you gotta hold your mouth right! The price is unbeatable. In the rain. I was so enthused I totally forgot to get a special key copied for my truckbox as Lowes could not do one. Cheers!

Quick service , lots of key blanks that others don't carry . They quickly made working keys that we…read morehaven't been able to find elsewhere .

The response we got from Five Star - Greg was top drawer. There were no locksmiths to be found in…read moreBranson at this time, so we searched through many dead end and deceptive ads. We got lucky when we called Five Star. They are available in Branson, even though located in Nixa! We sent him pictures to size up the problem installation of a replacement lock so he could have right tools, etc. He requested a few more pictures, so we knew he genuinely was giving us customer service. Bottomline, lock is installed and our place is secure. If anyone needs locksmith service, call Five Star Lock & Safe.

If I could give a zero, I would. We were flying to MO to change locks and put new renter in…read morehouse, and had less than 22 hrs total from landing to Take off. We called days in advance and even offered a credit card. They were so difficult but they would come on a weekend... So we made a reservation. Even tho. We all have GPS and know down to the minute we will be someplace, he absolutely would NOT let someone meet us until we were at the house, which then cpuld be another hour based on location of Tech. I called him when we landed, my wife so frustrated with the lack of costumer service so I called to. Explain why it was important and that we were only a few min away... The man said he would call me back and hung up on me, only AFTER he talked to me like I was an idiot and was just down right awful. He called me back to say sorry we R Overbooked, and after acting very rude he had no up. I Was floored. Awful awful customer service, I wil never. Nope! But I did many more calls and when I finally found 417-ReKey on facebook, the man never told me he was closed weekends, thanked me, complimented me, showed up. With a old and absolutely went the extra mile. New my new go to. Don't use this guy at five star. There isn't one thing about it that makes them five stars. The girl from Florida. Told ya I would write a review.

Excellent customer service. Even better product. These saferooms are incredibly well made and I…read morewould trust it with my life.

My wife and I purchased a Liberty safe from Stronghold in April 2019. At the time of purchase the…read moresalesman told us they could install it, including anchoring it down. The salesman asked what kind of floor we had and I explained the construction and told him because of this it would be necessary to anchor the safe by bolting it through the entire floor. The salesman never indicated a problem with this (wanting to make the sale, I'm sure). Upon delivery the company Stronghold uses delivered the safe and said Stronghold would anchor the safe and install the dehumidifier. I made contact with the salesman at Stronghold who set a date for them to anchor the safe and then said they couldn't anchor the safe like I was requesting. The salesman said Liberty Safe didn't approve of that anchoring technique. I then spoke to the General Manager at Stronghold who told me they didn't do installs to include anchoring. I called Liberty Safe and explained the entire anchoring process I wanted done. The technical representative told me that given my particular set up, the way I was requesting sounded very good and he "liked" that idea. He told me Liberty Safe didn't have any issue with the way I wanted to anchor their safe because it didn't alter the safe in any way. The company Stronghold uses for installs called me after the business day and told me they would not anchor the safe as I wanted because it could cause the damage to the floor. I explained the entire process and told them the possibility of damaging the floor was actually reduced overall by doing it the way I was requesting. The company rep then said Liberty Safe didn't authorize that type of anchoring. I told them Liberty Safe had already told me it was ok. The company rep then told me they wouldn't do it because they didn't have the tools to do it that way. (A drill with a concrete bit?) They had already stated they intended to drill into the concrete floor. Bottom line is Stronghold lied to me from the beginning. My safe is not anchored and won't be until I do it myself. My safe's dehumidifier hasn't been installed either. I will never do business with Stronghold again. I will tell everyone I know that they area a rip off business.

We had contacted Abel Lock and Key over 2 weeks ago to change locks on one of our rental…read moreproperties. It was scheduled for a Monday, then not done. Rescheduled for a Friday, again, not done. Then Saturday, NOT DONE! Finally got an email 2 1/2 weeks after the first contact saying they couldn't do it! Terrible communication since I had to reach out to them MULTIPLE times only to get no response. Avoid this company! There are far more reputable, and dependable, locksmiths out there.

We were traveling and stop to eat and locked our keys in our Motor Coach we called the Rolla…read moreSheriff's Office the person who answered said they don't assist with locked vehicles anymore so I ask for a referral to 24 hour locksmith she ask if had a phone and could goggle it. I did just that and Im so glad we did because Jesus provided Abel. From the time we called and he opened the Coach it was maybe 20 minutes. Abel is a pro Hope I don't need him again but if you do don't worry he is excellent willing and able.

These people go out of their way in order to give you great service! I get all my lock…read morerequirements done at this business!

My family has been going here for many many years, decades in fact. The last two times we have gone…read morein , the customer service from the older lady there has been awful. She thinks she's better than everyone and she can't be inconvenienced by anything. Both times I had very simple needs. They messed up both of them. In fact the most recent trip in they broke the locks that I brought them, and didn't even called to tell me. They were just hoping I would never show back up. They told me they had ordered keys for me the time before. When I arrived, she admitted they never ordered them. Even though I called twice to ask if the keys were in and she rudely said I told you I would call when they arrived. Not only was she rude, she lied. This is not the Coats lock and key from 10 or 20 years ago. Maybe they're retiring soon and they just don't care anymore. But if you need lock or key service, go anywhere else but Coats