Converse

Excellent place to shop for shoes. I went to The Nike Factory Store -- Cabazon today to get me some…read morerunning shoes. I asked a store associate (Brianna Lozano) for some help selecting the right pair of shoes. Well, this lady was fantastic, she showed and directed me to my final purchase, and she ordered a pair online to be shipped to my home. This was the best customer service I've received in years. I would recommend this store and their shoes.

The store is clean and well organized. We always come in on regular basis for sales. They have a…read moregood selection of everything. The prices are reasonable. If you are not in a rush, the same items will be on sales within few months. The staff are nice and fast at checkout lanes. They also walk around and check if you need help with anything. One recommendation is to turn the AC cooler during hot days. It was stuffy in the store full of people last weekend :)

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Tillys

5.0(2 reviews)

The staff at this Tilly's outlet are friendly and helpful. We stopped in to checkout some…read moresweatshirts and graphic T shirts and they had a wide selection, along with 5 changing rooms in the back. The prices are fairly reasonable and reflect outlet ranges for clothing, and checkout was smooth with two staff members working when we stepped up to pay. If you sign up for points (gotta provide an email), you can get an additional 15% off purchase so we ended up getting a sweatshirt for 30% off plus the extra 15% off. Not bad! You can return to any Tilly's location too if you have any issue with the item. ----TL;DR---- Pros: helpful and friendly staff, convenient parking, selection is huge, several changing rooms, good prices on par with outlet level Cons: none Bottom Line: if you're here at the outlet, it's definitely worth a look if you find something you like

Absolutely great store with a lot of selection and great deals! Everyone there was hospitable, but…read morein particular Ava was extremely helpful in finding what we needed and was very knowledgeable on the stock within the store. She really made the experience better all around!

Checkout counter - lots of backpacks

Front entrance

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Sales going on

Cole Haan Shoes

3.9(18 reviews)

0.2 mi

•$$$

This has to be my favorite store in the outlets. I came in just planning to look at a pair of…read moreshoes... and left with six pairs. The pricing was on point, the styles were fresh, and best of all they had my sizes in everything I wanted. I picked up four pairs for myself and grabbed two more for friends. Cole Haan really has it all: sharp dress shoes, casual styles, and hybrids that you can dress up or down. The sales made it even better, and honestly, my shoe game went up a couple levels after this trip. Cole Haan was the MVP of my shopping day great prices, great selection, and great style.

Found a pair of shoes my size here. What a nice find, and worth it. People here were friendly and…read morehelpful.

He was so helpful and awesome

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Chloé

3.7(6 reviews)

Great selection of Chloe items. Super helpful staff! Liz, Juan and Ashley were amazing!read more

I truly feel like I was scammed by Chloé. I purchased a bag and was never told it was final sale,…read moreand I did not receive a receipt at the time of purchase. Only later did I learn that the receipt lists the item as "final sale." When I called the store to ask about this, the manager claimed that I had opted out of receiving a paper receipt, which is not true. Instead of helping, I was made to feel blamed for something I didn't do. The entire experience felt misleading and dishonest, and I left feeling taken advantage

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Ecco Outlet Desert Hill

3.8(8 reviews)

0.3 mi

•$$$

My old ecco golf shoe's were on their last legs! I finally threw them out when I got home from the…read moregreatest shoe shopping experience of my life. The service was over the top. Erin greeted me with a warm welcoming at the door when the store opened. She was very pleasant and got the shoes out I had on hold from a phone can the day before. Shawn was the sales representative that took charge of looking after me. I am a long time Ecco customer both in Canada and the US with very fussy feet. I wanted to mention the background because Shawn helped me solve my need for new golf shoes but also provided just the help I needed by listening to provide me with a pair a golf shoes that fit. This is a difficult task as I have flat and hurting feet and like to walk two rounds of golf on occasion. He found me the only pair of ecco golf shoes that fit. The Ecco M Golf core. I was worried I could not find another golf shoe again the same in a year or two. I bought two of them. Shawn then said I should also try another popular new shoe that had kind of the same fit. OK I said and glad I was... I bought that one too. The Ecco boom 2.1 X country M. I walked with them today after and thank you Ecco and thank you Shawn!!!

Very very nice service! Very happy shopping experience！help me check the size and order one shoes…read more！thank you

Ecco shoes logo

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Adidas

3.7(42 reviews)

First Impression: very helpful and friendly…read more Location: located on the far end of the outlets. They have their open parking lot located near the front of the store. Experience: I came here to do a return for some shoes i ordered online. I was returning them because I was sent the floor models and i like my shoes crispy clean. They were very helpful over the phone and in person. I ended up exchanging out my shoes and getting my wife two pairs of tennis shoes to get the lunar new year swag they were giving out if your purchase went over a certain amount. Note: don't park in the structure - you'll have to walk a decent way to get here.

It's permanently closed. We went there today and found the doors locked and an outlet employee…read moresaying Saturday was their last day

Adidas's 5 stars service

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Golden Goose

2.0(1 review)

Customer service is horrible. Just standing around waiting for you to ask for help. Wasn't even…read moregiven a proper welcome. As much as the shoes are i expected better service.

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Steve Madden

2.1(14 reviews)

0.5 mi

Wonderful shopping experience here!…read more Im a diagnosed shoe addict and not ashamed of it at all. When the opportunity arises, I always make sure I go into the shoe stores. The store was not very big but had a really good selection. I tried on several pairs and they all fit pretty well. Shout out to the very sweet and helpful store attendant who went out of her way to help all the customers find their sizes. I really liked this pair of pumps but couldn't find my size, she patiently went to the back of the store twice to help me find my size. So nice! I ended up getting 2 pairs of pumps on sale for $30 total. What a great deal! Very happy!

December 26, 2021 at 11:58 am we were among other shoppers at the door not realizing they open at…read more12 noon. clerk showed up at time above 11:58 am was unfriendly did not even say hi to us. We waited till 12:08 after non still the shop was not open for business we gave up and went somewhere else to shop I would have give 0 star for this if I could. For a brand this was very unprofessionally handled.

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Vans

3.9(37 reviews)

0.4 mi

Stopping into the Vans Outlet at Desert Hills Premium Outlets is always an easy win for me. It's a…read morepretty typical Vans store with a large selection and plenty of inventory to browse, which makes it simple to find something that works. The deals are usually solid, and there's something very satisfying about paying outlet prices for shoes you know will get a lot of wear. I like that it's easy to pop in, do a quick lap, and walk out feeling like you scored. It may not reinvent the wheel, but it reliably delivers that great deal feeling every time.

Tommy was an awesome welcome. Informing us of the BF deals of the day. Customers were each treated…read morewith great care and attentive service by all the staff as the line formed. Organized and clean even through the madness of a BF. Shoes, clothing apparel accessories. There are 4 entrances from the parking lots. Vans is located near parking entrance 4. By the parking area next to Mc Donald's and Ev charging.