I love the selection, service and value at this store! They were very helpful and I went home with boots that fit me perfectly. I highly recommend Work Boot Warehouse. read more

worst place to purchase and their employee's don't even know the policies, can't even apply the fact that someone has the receipt to exchange shoes that i was told can be exchanged from wear n tear damage Everyone should be retrained and the employee who said the wrong info should be held accountable read more

Worker Savannah was very unprofessional called earlier in the day to see if I could exchange shoes. Let her know that I did wear them one time to work and they were too small. Let her know if they do them in a wide she said yes as long as they're almost new I could exchange then as soon as I got there, she told me I couldn't. Literally said I spoke to someone on the phone. She said yes you spoke to me. I let her know that they were one day use and she said she understood, but she still told me as long as they were almost one day use was on the floor for less than one hour because I had to be sent home Savannah should've made it clear and said cannot be worn instead of using the term almost brand new Understood if the bottom of the shoe was all dirty for multiple uses if the soul inside the shoe was dirty because of multiple uses, but everything was literally brand new read more

I went to the Boot Warehouse today and it's been at least two years since I've been there. I don't think I'll be going again very soon as the sales person kept following me around the store and at first I thought he was being a little overzealous as a salesman or maybe on commission...? Then I thought maybe it's because I'm Hispanic and I'm dressed down (just came from work) and he probably thinks I'm a thief...? Regardless, there is such a thing as way too much customer service guys. You need to tell your sales person with the glasses that he needs to back off and let the customer enjoy your nice clean organized store without having pressure to buy. I'm going back to Redwing where at at least they ignore me until I ask them for help which is fine with me. read more

Definitely won't be purchasing anything from here ever again. Went in hopeful to get a new pair of work boots when asking to try them on was then informed I had to pay $50 to try them on. From what I understand they offer a "fitting service" but it's not needed for trying on work boots. Definitely will be telling my coworkers and everyone else to stay away from this place. Charging customers to try on shoes is outrageous. read more

One of the female employees who works here (the one with the push-up bra) is crazy thirsty. Blue Tongue boots were overpriced; we got them cheaper online from the boot company with free shipping. Added a star because the return process was painless. read more

Girl working there was cute and helped me pick out my shoes for work. I paid and I left without a problem.

Went yesterday the girl that helped my husband was patient and very polite she was knowledgeable and new the business and they had awesome music in there:) read more

Awesome service here! Wish I got the guys name that helped me with my fitting/order. Came in to get fitted for some Nicks heritage boots (the Roberts) and the guy who helped me had me try on a few different pair of nick logger boots until we found the right fit. After they they called up nicks are ordered the boots for me and and them shipped to my house. I drove an hour here from south OC to get fitted and it was def worth my time and money! read more

Work Boot Warehouse - Shoe Stores Near Me - San Bernardino, California

See all

This store is the worst ever they have so many people working. They all bum rush you to make a sale they are all up in your business. It's like let me breath give me some time to look around. They have to search for your size and then they asked if they could help you with getting them on. Creepy WTF I want to be left alone and try my boots or shoes on by myself. Hate there set-up they have all the shoes and boots in back and you just look at the displays and have to ask them to check for your size. We Definitely wouldn't return we will go across the street to boot barn instead. read more

I needed some new Wildland Firefighting boots so I came here. Augustine greeted me and fitted me with several different brands and sizes. He even measured my feet. Was never pressured to buy, Augustine helped other customers while I decided which boots to go with. I went with a new pair of Nicks. Will definitely buy from here again. read more

I was helped by Fernando & he was able to solve the dilemma I got myself into - you couldn't ask for better customer service! Long story short, I tried a pair of boots & bought a different pair instead -- but didn't try them on‍ I brought my receipt & the boots back & Fernando set everything right. Great customer service goes a long way now-a-days. That's why I buy my boots here instead of boot barn or anywhere else. read more

Buyer beware - this store has the worst return policy I have ever seen in a brick-and-mortar style store selling new products. I bought a pair of boots a few days before our company's deadline for reimbursement came around. Service was okay, though the sales guy was a bit pushy and talked me into buying a $160 pair of boots even though my company only reimburses us for $150. He also seemed a bit paranoid, asking for my ID even though I presented a "chipped" credit card. Later, I found out the company deadline had already passed. Fine, I'll return the boots... What's this? On the receipt was the statement, "No cash or credit card refunds! Exchange or store credit offered within 10 days with receipt for unworn merchandise." Honestly?! I have been to THRIFT SHOPS with more liberal return policies! This is the kind of return policy you'd expect from a swap meet vendor, not a freeway-close boot store with a glitzy showroom. Suffice it to say, my first visit to Work Boot Warehouse was my last. Should have gone with my instinct and visited Boot Barn, which is right across the street and offers a 60 day return policy on unworn boots! read more

So I finally decided to bite the bullet and go purchase my first pair of Wildland Boots. Talking to my buddies, I had an idea of what I was looking for but wasn't entirely sure. I came into this place based off of a recommendation and I have to say, these guys know there stuff. I told the salesman what size I typically wore and he insisted on sizing my foot to get the proper fit on my boots. Am I glad I listened to him. These guys go as far as sizing you up in the correct sock to ensure correct sizing. Once he brought the boot out, he put the boot on my foot and started to lace it up for me ( who does that anymore ). As he's lacing me up, he's giving me pointers on the proper way to lace them. When he was done he ensured that the arch was in the correct spotand that there was the correct amount of room on the sides and in the front. The fit was spot on. Overall customer service here is hands down the best I have ever experienced shopping for footwear. I would recommend anybody looking for boots to check this place out. They got themselves a customer for life. read more

See all

Great place great customer service great styles at a reasonable price the store manager is very reasonable on fixing any problems you might have and try to fix it to the best of his abilities read more

Work Boot Warehouse - 2year hard ware thorogood is a great brand - Shoe Stores Near Me - San Bernardino, California

Customer service was awesome, even with the social distancing! Knowledgeable about products. Will be highly recommending to my crew and others. Look forward to coming back and purchasing boots for the winter. *Parking is in the back. read more

They were super helpful and very nice, they helped me find the perfect work shoe. Very happy with this place.

Best place to buy work boots. My wife and I walked in and we were greeted at the door by Leroy. By far the best shoe man I have met, The guy measured my foot and took his time showing me all the work boots that were the best fit for my line of duty. I must of tried on about 10 boots from Thorgoods, Wolverines, Carrhart, and Liberties all different sizes.He also took his time to explain each shoe. He gave advice on what type of sock and sole was better fit for me. This is my new go to store from now on for boots, thanks again! read more

See all

Agustin was very helpful gave us the 411 on the boots we were buying even suggested socks for the use of the boots included helpful knowledge about care and wear I have been to various boot shops this past week and I gotta say I even had to write this because he truly provided great costumer service! Thank you guys again! read more

Work Boot Warehouse - Shoe Stores Near Me - San Bernardino, California

Went in looking certain pair of work boots. Leroy was super helpful with great customer service and attention to detail. He sold us a pair of boots very different from what we were looking for. Love the boots and how comfortable that feel. Very pleased with his customer service. Thank you Leroy. read more

Work Boot Warehouse is one of the best places to get your Timberlands. I went in looking for a specific Timberland, after searching what seemed like weeks. I went in and the manager Mike pointed me out to exact Timberland Boondock i was looking for. One of the greatest selections of Timberlands. He fit and laced me up to make sure everything fit well. Had me out in no time. Outstanding service. read more

Work Boot Warehouse - Shoe Stores Near Me - San Bernardino, California

See all

Great place for work boots and steel toed safety shoes. Good selection and reasonable prices.

Me and my husband walked in to see if they had boots that would work for him. Augustine greeted us and was super helpful. He explained certain thing to us to help my husband pick a boot that fits him. We definitely will be back and we certainly will be referring all his buddies here. Thanks again!! read more

I was greeted right away by Augustin when I walked in. He was really friendly and knowledgeable about what I needed. It was my first time purchasing work shoes that had a composite or steel toe requirement and he explained the difference to me. He made me feel very comfortable in my choice and also gave me some recommendations on how to maintain the quality of my shoes. I am very impressed and will be a returning customer. read more

Worst service ever. On the phone and in person. Should of went with my gut and drove to boot barn Lost a great customer always in the need of work boots. read more

DAMN this place is cool........ Now keep in mind they don't have cheap shit, but from the moment you walk in, you feel comfortable. They actually ignore what size you tell them you wear, measure your foot for size AND width, sit you down and PUT THE BOOT ON YOUR FOOT AND LACE IT UP FOR YOU!!!!! I wore my last pair of Thorooods out about 2 months ago and purposely waited until i'd be able to get back here. read more

I would always stop at at boot barn and see this place. Finally today I decided to try WBW. Agustin, from the moment I walk inn, he was very helpful and willing to give me his expertise. I left with a good pair boots and knowing that if I have any issues with my boots, I can just bring them before warranty expires. Thank you Agustin! read more

Great service every single time! The store is immaculate! Great prices as well. Well stocked selection read more

Good selection didn't have what I was looking for. Was able to try on a couple pairs with assistance.

Nice place. I was on my way to boot barn and noticed that it was right across the street and sort of caddy corner. The service rep was real nice. He asked me what I was looking for (something for construction) asked me if I needed water proof, steel toe, color, and brought me what I was looking for. First shoe didn't match up for me comfortably, neither did second, but he paid attention, and third matched up nice, fit comfortably and each and every time, he laced my shoes up for me. Very courteous service. More expensive than wal-mart, but awesome quality boots. I'll come back and refer my friends in the future. read more

This review has nothing to do with the workers who helped us. I've given one star for the help they offered my boyfriend & I. My boyfriend works in auto body repair & he needed a new pair of work boots & we came across this place after seeing it off the freeway. When you see warehouse you think deals cheaper than retail possibly, however that's not the case here. We purchased a pair of steel toe Wolverine boots, came home to see what the price was on the Wolverine website to find out they are $15 cheaper than what we paid here. We paid $120 at this place whereas straight from the Wolverine website they are $105 PLUS a special offer for first time purchases with a coupon code they provide to you. Exact same model number. Checked on Amazon from the barcode on the box, & Amazon is selling for $90. Exact. Same. Pair. I give one more star because when I call the following day to let them know, they did offer to price adjust to the Wolverine price of $105. I don't live it the area so I didn't take them up on the offer but I did thank them for that. Just a little warning to anyone who reads this & is considering shopping with them, make sure they aren't cheaper through the actual brands website! read more

I don't just come for the boots I come for the good customer service! I've been coming here for Doc Martens but recently got a new job that requires me to have lighter boots. Which they have a great selection of. Augustine the manager made me feel at home; the customer service is awesome. read more

Come here for a work boot and as a first timer felt really nice with all the customer service, finally able to pick a brand from the display and try it, but the sales associate offer another brand that is not on the display, went and try it on and feels way better than the first one, so decided to go with the last brand. Get home with the shoe only to realize that you have been rip off knowing that the same pair of shoe you can get for half of the price even less, someplace else. oh well lesson learn not to return to this place again read more

Thank you to Augustine for the excellent service. He went above expectations to make sure that I was satisfied. His efforts are truly appreciated and set a great example of excellent customer service. read more

Absolutely amazing customer service. We came in for some Nick's Boots, 20 minutes before closing and we taken care with a smile! Didn't play any games with us and our boots fit perfectly. They have an amazingly vast selection of all types of boots and work shoes. If you need any type of work boots you should check these gentlemen out. read more

Just got AWESOME service from Oscar Bolanos at Work Boot Warehouse in San Berdoo. I am a 5 year long customer of WBW. I started with them in Canoga Park, then bought shoes in Gardena and decided to try the S.B location since I had an appointment in Cucamonga, anyway. Oscar measured my feet (not everyone does that anymore) and brought out 3 different types of shoes for me to try. We found a pair of Timberland Pro that was comfortable and off I went. Other great things about this store. They are right off Interstate 10, have lots of parking and lots of inventory. I will be back. read more

OMG! Talk about great customer service, right here! The manager Augustine...... a true gentleman and scholar. Not many left in this day and age. Glad I brought my business here once again like I have for the last 5 years. This is why I keep coming back. Very knowledgeable workers going above and beyond for the customer. AAA++++ in my book. I recommend any and everyone read more

My boyfriend and I just discovered this store and it is so close to our home in Jurupa. I'm glad we found it . We will be coming back for sure. Isaiah was the Best ! Good people work here read more

I had wanted to visit both work boot warehouse and boot barn for pricing and selection since they were so close to each other, but upon entering i met my now hero Israel. He offered more knowledge than any employee at any boot barn location i've shopped at. For that reason, as well as pricing, I felt the need to no longer visit any other boot store. They didnt have as big of a selection as boot barn, but I found my perfect boot for the job. He custom fit me, educated me on the different features and where they're best applied, even also taught me the box knot which i believe is far superior to any other way to tie up your boots. I am not close to this store by any means, but for the customer service, selection, and pricing, I have found my new go to place for work boots. Defiantly recommend to any hard working men and women to check this place out. read more

Come through to work boot warehouse conveniently located of 10/215. Totally satisfied with every visit and these guys really care about your preference and guide you to styles and brands best suited for your daily grind. I love the prices and all the things you need. Parking lot space in the back is good and they always service you quick and have a huge variety for you to look through. read more