I am so grateful for Dr. Neil. She has literally been a huge part of my dental healing journey…read more She had to gently let me know I had some serious dental needs to accept. Four extractions as well as some serious dental work. I have always taken good care of my teeth. I am just not genetically blessed. 3 of the four extractions were root canals I had in my early 20's. Needless to say they had to come out. After healing up from that process and the additional dental work. I had to do the affordable thing and get dental partials for the open spaces. At this time bridge work is nit in my budget. But she made all of this process easier by her patience. She explained everything to me. She and her assistant and team (Tanisha) could not do enough for me. I want to thank them all. Even the front desk ladies and all who keep it going there. They do the best they can. Thanks Dr. Neil. I am truly grateful.

Extremely disappointing, the dentist i seen was great at the vinton office, i am very happy with…read morethe outcome of my visit, but the monetary/insurance handlings were so terrible, first they said they were out of network, and my insurance said they were in network, i was only supposed to pay 700, and they let me pay them 2000$, which i did figuring id get back whatever i over paid, then 2.5months of waiting for a reimbursement, they paid me back 1k instead of 1300$, and then fraudulently charged my account again over 700$, and when i called them to ask about the fraudulent charges, they said it could take 2 days for a response.... so if you don't mind being over charged, and waiting months for things to be sorted out, then this should be your go to dentist, hopefully someone got fired and this is a one time occurance, because i am happy with my result, but sadly i cannot trust them enough to go back

Dr Munz with The Denture Center is a wonderful and knowledgeable dentist. When you first go in you…read moreare greeted by name and the staff is very friendly and professional. When I first called for an appointment I told the receptionist that I have a phobia about dentists and haven't been to one in years. Dr Munz asked if I needed anything to calm me down before I came in. I didn't take anything. They do the xrays where you just stand there and a machine takes all the xrays. No more prices of film jammed in your mouth! Dr Muntz then came in and asked if I was in pain anywhere and how I was holding up. He then explained a treatment plan for what I needed. I could choose what I wanted done. Previously I had found a coupon for free xrays and consultation from another dentist in Blacksburg. I went there and got the xrays and consultation. They wanted $7,00.00 for the work I needed done. I went to Dr Munz for a second opinion and his figure was $1600.00 I asked how come he was so much cheaper (I was afraid of getting burnt by choosing the lower cost). He explained that in the other dental place they were in a brand new building in a higher rent setting, offered you coffee, other beverages and snacks before you saw the dentist and other goodies. I'm so happy I went with Dr Munz, I go back often to finish up my dental problems. They even got me in as an emergency on Jan 2nd since I had an absessed tooth. My family and I will never go to another dentist as long as Dr Munz is there. By the way, the "free coupon" I had for the other dentist wasn't eligible since I didn't have any work done and the charged my insurance company $$$ for the consultation and xrays. Be sure to read the fine print when you are offered a "free consultation"!

I went here to get 16 extractions and dentures. 2 days after the extractions I noticed bones…read moresticking out of my gums everywhere. I called and told them something needed to be done and was told it would take care of itself. Today I have little bumps all over my gums covering the bones with one fairly good sized one right in the middle up top. I never recieved one follow up call or offer to help with my problem. I think of this quack every time I put my dentures in and how much I regret going here for my dental work. If they are on tv trying to get patients avoid them a good dentist, doctor, or lawyer doesn't need to advertise on tv.

I'm writing this to warn others after an experience that caused months of pain, stress, loss of…read moretrust, and financial cost. I scheduled an appointment for four cavity fillings and left with seven teeth drilled and filled, without this ever being discussed or consented to beforehand. I only learned about the additional work after the procedure. The lack of professionalism was alarming. At my first visit, a hygienist made unsolicited negative comments about the dentist to my partner, who was also a patient. During the filling appointment, a different assistant of his apologized mid-procedure and said, "If we would have stuck to the schedule, we'd be done by now. [The provider] always does this," suggesting the dentist went off plan while working in my mouth. Shortly after, I developed bite pain, sensitivity, and clicking in teeth that were healthy before treatment. Multiple follow-up visits provided little improvement, and at one point the dentist even suggested tooth removal. I ultimately sought care elsewhere, where conservative bite adjustments were made that actually helped. Unfortunately, the damage progressed. One tooth filled here later developed irreversible nerve damage requiring a root canal on a tooth that never needed one before. The administrative issues were just as concerning. I waited seven months for a "TMJ device" that turned out to be an oversized bite guard, which I cannot use due to the pain caused by the work that was done. I also requested my records when switching providers and was forced to wait months before receiving them. Had the Virginia Board of Dentistry not intervened on my behalf, I would likely still be waiting. To their credit, they ultimately adjusted my bill so that I only paid for toothpaste, reducing the balance by approximately $350, which was appreciated. That said though, I am now facing the significant cost of a root canal that resulted from this care. Most troubling of all, after I began voicing concerns and after explicitly requesting that all further communication take place via email following a disrespectful and accusatory phone interaction with a receptionist, a hygienist took my personal phone number from my chart and contacted me using her private cell phone. She asked me not to tell the office and attempted to speak with me off the record. This was completely inappropriate. And lastly, please do not be misled by the many five-star reviews. Many reflect experiences with his father, not this provider. Between the lack of informed consent, unprofessional behavior, poor-quality work, extensive corrective care, records delays, and serious boundary violations, I strongly recommend avoiding this office.

Dr Huff and his team have helped me keep my teeth healthy through a whole-life approach to dental…read morecare. Oh, I have had emergency broken teeth repaired and always welcome here with compassikn and care. My wife and daughters have experienced the same kindness.​

Personally my experience at the office was very satisfying. I think I have found my new dentist…read moreafter having two appointments there. I saw Dr. Amanda Johnson for a couple small front fillings and her knowledge and artful eye with cosmetics/asthetics and redoing couple I was not happy with from another dentist was great. She has a lovely demeanor and calming manner. I am very pleased with the work I had done and the office environment and staff. The hygienist name escapes me I saw but she was very good and had a great personality. I give them 5 stars and they are my new dental home and I feel sure they will take good care of my dental health

Both dentists are wonderful. They're thorough, skillful, upbeat, and offer great patient care. This…read moreis not a review of the dentists. Unfortunately, I can't say the same for the front office staff. After my last appointment, I was told that they would bill my insurance and send a bill for any remaining balances. That's fine, it's the normal course of business. Except I have never (still to this date) received any invoice from them in the mail. However, I just found out that my account was sent to collections. When I called them to ask what was going on, they said I had an outstanding balance (of around $100) and never paid. I told them I never received a bill. The receptionist then told me that her notes indicated that they called me on two separate dates and left voicemails and that they also sent an email. Completely embarrassed and thinking that I must have really dropped the ball (which is out of character for me) I apologized and told them I would get the account paid ASAP. Before hanging up, I confirmed my mailing address, phone number, and email address with them. They had it all correct. When I hung up with the receptionist, I checked my phone and saw where someone did call on both dates and left voicemails, but I didn't remember the voicemails saying anything about a billing issue. So I listened to them again NEITHER OF THEM said anything about a billing issue or an outstanding balance. They were about rescheduling 2 future appointments. I also searched through my email and found nothing from them. So... I really don't know what happened on their end. I know the US Post has been slow over the last year or so with everything going on, but I truly never received any communication from them about having an outstanding balance. I understand that a balance due is a balance due, but it's not like I had a $2,000 balance or some other huge amount like that. All I know is that they cost me $95 in collection fees. I don't want to say that their front desk staff outright lied, though that's how it seems. They are older and it could have been an issue with them not knowing how to send emails or maybe they thought they mentioned the outstanding balance in the voicemails, but they didn't and just forgot? I don't know. I can't speak for them. I want to add that through me, they've gained not only my household members, but 4 additional new patients (my inlaws, one grandparent, and a colleague), and we have all purchased the toothpaste, electric toothbrushes, and mouthwash that R&J sell. I've given them plenty of business over the years, and at this point, I'm sorry that I did. I've told my family and colleague what happened and we're all looking for a new dentist. Also, one other unrelated issue-- during one of my fist cleanings, one of the older hygienists made kind of a snarky comment about my teeth that started "at your age...", which wouldn't be so bad, except she said it with an obviously condescending tone. I really didn't appreciate that as I've always taken care of my teeth and was also easily 30+ years younger than that woman. One of the other hygienists later commented that the woman who said that to me was one of the dentists' mother. That was a while ago, so maybe she's retired now, but I've never had a medical professional address me with such a tone before or since then, so I think it's worth noting. That said, the other hygienists were always great - professional, gentle, and caring. The office also plays strange religious music in the lobby. It didn't bother me, to each their own, but it might be an issue for some people.

Do not recommend. Had extensive work done to include a partial. New partial picked up and b4 i got…read morehome another tooth fell out. It was very rotten. Ask dr. Could he have noticed on my many xrays. Gave me a nonsensical excuse. Had that tooth replaced in partial. Picked up partial. Dr. Had mentioned he was going to put a crown on a cracked tooth. Didnt. That tooth eventually broke up. Back to dr. Did a complete exam again. Unknown why. Basically told me I wasn't taking care of my teeth and this would keep happening. BS. The Office staff is above and beyond wonderful. Dr???

I have been going here for at 8+ years. The dentist is kind, caring, and takes her time. The dental…read morehygienists are also very gentle. After my son had some bad experiences with a local pediatric dentist, we started bringing him to Dr. Atheron. She has done great with my son, who quite frankly, hates visiting the dentist. He is finally starting to disassociate dentistry with pain. I would recommend Dr. Atherton for both adults and children.

This is a unique dentist office from ones I have been in before. It seems small and unassuming from…read morethe outside, but is spacious inside. as a new patient they do a full series of X-rays, scans and pictures. I have a problem with my mouth not staying numb with most dentist offices. They heard what I said and knew how to take care of the issue. It was the first time in memory to receive dental work without the fiery pain of hitting the nerve.

office experience- waiting time. For a visit with the dentist be prepared to wait at least an hour…read morepast your scheduled time. 70 minute wait today, no apologie. got up and left the dental chair, ran into the dental assistant on my way out .., busy chatting with 3 other colleagues. talented dentist but if you value your time you may want to reconsider.

Dentist referred me to Dr. Lawson for a root canal…read more Called the office and set up an appointment. That was very easy. Went in for the first visit and met Dr. Lawson. Seems like a good guy. Checked the tooth and took an x-ray. Set an appointment for the procedure. Showed up on the day of the procedure and job was done. BUT..... I do not know if Dr. Lawson is married but he is a big flirt. I noticed it on the first visit but thought I was could be wrong. JUST FOR CLARIFICATION HE WAS NOT FLIRTING WITH ME BUT HIS FEMALE STAFF IN THE OFFICE WITH HIM. The root canal procedure took some time to be completed. I was leaned back in the chair the entire time. More than 45 degrees. Felt as if my head was going to be used to mop the floor. And he likes to sing. And flirt. It didn't stop the entire time I was there. Ever feel like a third wheel on a date? That was me and I was the one having the procedure. I justed to leave as fast as I could. Not at all comfortable. They did follow up with me several days later to see how I was doing. I was fine once I took a shower.

Was referred for a root canal and the staff was very unwilling to work with my insurance company…read more I guess their policy is to call you less then 24 hours before your appointment tell you how busy they are; "There are 10 people on waiting list wanting your appointment." Then proceed to tell you how hard their job is "I just spent 1.5 hours on the phone with insurance company." I really don't want to hear how busy you are and how hard it is to file an insurance claim before my root canal. Customer service is very much lacking here.

Was referred for root canal. Dr Ankrum evaluates my case and felt that the root canal was not…read moreneeded, and a filling would suffice. He could have done the procedure and charged for it and no one would know any different. Instead he cancelled my procedure and helped me make arrangements with my dentist. I really appreciated the integrity and will return if I ever need something done.

I needed to have a root canal retreated, and after reviewing my insurance I was told that the…read moreprocedure would cost me $413. Two and a half months later I received a bill for an additional $928. The procedure initially went well, however while waiting for the initial treatment to complete I heard an audible pop from the treated tooth and experienced significant pain. Dr Ankrum was unsure what had happened, and his only solution was to delay completing the procedure another two weeks and to prescribe another course of antibiotics. Now several weeks after the procedure is complete I am still having intermittent pain in the tooth. I am going to have to find another endodontist to review the work, and hopefully one that will bill a reasonable amount and stick to the agreed upon fee.