If I could give this place 10 stars, I would!! I called Salem Dental Care being a new patient with a dental emergency. They booked me immediately to come in for evaluation. I filled out all my paperwork prior to my appointment and everything went super smooth. Dr. Ribas extracted 3 teeth with minimum to no pain with-in the hour. I am in recovery now with no issues thus far. Best dentist I have been to entirely. read more

Emilio L Ribas, DMD - Not Recommended. This dentist demonstrates a poor bedside manner and provides minimal patient support. He dismisses patient concerns regarding discomfort and exhibits skepticism toward reported symptoms. I will not return to this dental practice while he remains on staff. read more

Worst place ever!! Do not go here!! He literally Ruined my smile. I'm devastated. I'm going to get dentures now because I went in for a root canal and one week later my whole front tooth fell out, went back in and $4000 and money out-of-pocket it's still not fixed. Guess what 2 days later now that crown is loose again 3rd time. On a permanent crown. Ya please save ur teeth and urself! Oh and he told me it cosmetic now only and I'm too chop chop chop my food and throw it in the back of my mouth. Are you flipping serious? You can't even taste your food then. Who wants their teeth like that? Terrible! I have not ever.. read more

Took my 91 yr old mom for a dental exam this am. She has dementia and needs lots of patience...such caring and patience. I really appreciate all the staff! Her dental cost was reasonable. I recently had a root canal and it was pain free..no complaints from my family! read more

Dr Levine placed 3 crowns in 2023. In month 2 the double crown fell out. He reglued it. Told me there was a 10 year warranty on all dental work (lie). About 8 months later all 3 had fallen out. Dr Levine "suddenly retired", thus my scheduled appt was canceled.I upset the office manager by filing a complaint with Delta Dental, she went on the "defense", that's a whole additional story, told me I needed to "stop my complaining". Delta was not going to pay for new crowns for 5 years, had no choice but to give new dentist Dr Ribas a chance at a "special price". Dr Ribas placed 3 temporary crowns. On the day of receiving the permanent crowns I told dental assistant beforehand about the bad pains i was having in tooth #4. She said dr ribas may do xrays to see what was going on before placing the permanent. Dr ribas assured me it was normal temporary crown pain, no xrays were done, not even to see that the new crowns were seated appropriately. I asked how quickly could I be seen if it got worse. He cut his eyes, sighed and mumbled "Monday 8:00". He then huffed and puffed throughout the remainder of my visit. By the following Tuesday it had abscessed, I was in excruciating pain. I called the office 2 times.That afternoon dental assistant had receptionist call me to ask what tooth and what's wrong. I told her. That's the only time they ever called. No appointment, no help, nothing. Three different people in that office knew I was in trouble. This is unacceptable. No other dentist I called the following day would help me, said I had to return to dentist who recently placed the crown, this was his responsibility. So, feeling hopeless, I called Delta Dental. They helped me get in with an endodontist, had to wait 2 weeks for an appt, 1 more week for a root canal, and 1 week after root canal had go back to them to have all that infection drained. I have never been in that much pain before EVER! All of this could have been prevented had Dr Ribas took me seriously and investigated further that day, or at least called me back and worked me in! The longer I waited, the larger that tunnel of infection was growing, I could feel it. After 3 courses of antibiotics, pain meds from the ER, 3 days missed from work, 6 weeks later am finally feeling better. What a mess!! With the way Dr Ribas acted that day, he had no intentions of helping me any further. I'm truly sorry he had to fix Dr Levine's mess (apparently there have been other messes besides mine). Perhaps he didnt make any $ off my case and that's why he was upset that day. I dont know, but I didnt deserve this. And I dont even want to discuss the $ I am out of!! Tooth pulp #4 went 5 months "bare" without a protective crown, while they were trying to find a new dentist, which is most likely the reason it decayed causing the need for a root canal. Forget going to the BBB, I tried. Salem Dental Clinic is not BBB accredited, wonder why... Salem Dental Care is a franchise, basically a drive-thru dentist. There is no "owner" to speak to or to oversee patient care, I've tried. It's useless. Be proactive about your dental health and I strongly urge reader to go somewhere else. read more

This dental facility is so awesome!! Everyone explains everything prior to completing services!! This is the best dental office I have ever been to!!! They are all exceptionally sincere, kind, friendly and caring!!!!! The services I had there were wonderful and I am so pleased with all the work they did!!! read more

The dental team at Salem Dental care is amazing The facility is clean and modern and very conveniently located on Main Street. The staff goes above and beyond to make sure that you are aware of your appointments and calls to inform you of any cancellations the day of. Upon arrival you are greeted and checked in. The waiting room is clean and has a TV and wifi. The examination rooms are clean and well lit. The dental assistants are very attentive and jovial and keep the atmosphere light and fun, which I feel is important at a dental office. X-rays were quick and painless and the equipment used was very modern. You only see the dentist in passing unless there is an issue. The hygienist are cordial and work quickly. Both times I've had a cleaning it was less than 20 minutes. Check out is quick and easy, and I was surprised after my first visit when I received a phone call several months later to refund an over payment. All-in-all we are very happy with Salem Dental and recommend it. read more

money down the drain a root canal then two bridge now that done come out so Monday morning I call and of course introduce myself and let them know the problem and the supposedly HR person (unprofessional) was the receptionist that answered the phone Tammy was very short with me before I could even finish she's already telling me that the dentist that I had retired he's no longer there and I stated I'm aware and then she say also it was noted on my account that I said I no longer required their service I asked what do you mean when did I say that Tammy with her unprofessional self says let's just move past that and I said no wait what do you mean by that I'm unaware of what you're referring to and I asked when was that noted and how was that noted that I come in person was it a phone call and again she states let's just move past that could you come in Wednesday here's where it gets confusing My last appointment was in July and my following appointment was going to be September 22 had my bridge work not come undone sooo when was that noted so today I go to my appointment and of course more money is needed or to see a specialist however I still feel dissatisfied so I'm just trying to figure out what I need to do I have called additional two times today and on that last time it was at 4:15 Salem dental Care closes at 5:00 and when I spoke to the receptionist I asked to speak to the HR lady and Tammy conveniently at this time was actually there she eventually says I just got back to the office couple minutes ago that's convenient when y'all close at 5:00 so all day long she has not been in the office I've had to call for her three times in regards to this situation on how she was unprofessional in speaking to me a paying customer that has been established for at least three yrs to tell somebody that lets just move past that is very dismissive af I need a resolution now when tammy apologizes to me it came out so fake The way she said it was I'm sorry that you felt that it iwas dismissive having the nerve to put the emphasis on YOU I told her that I appreciate her apologizing because she needed to realize what she had said and how she said it that was unprofessional for her to be in HR or receptionist whatever she wants to call herself and then I request my records and then I had said I would like documentation of everything that she cuts me off she was like documentation of me being out of the office for personal business I don't care about your personal business I was talking about documentation of the supposedly me saying that I no longer needed their services and then elaborates on the date then elaborates on the situation and said it was miscommunication she was like well I am HR and I'm trying to resolve it then she makes laughing sound like I don't know what you want me to do for you okay did you not hear yourself just make that laugh while you're trying to say you didn't know what you could do you should listen to how you talk and then Tammy said I have three people standing behind me and they are my witnesses if Tammy is HR where was the follow up on the "the supposed no longer needing of service" also why not say I have you on speaker if you are HR Tammy why would I be on speaker while your office staff is present in ur office was my situation a joke to y'all very unprofessional dismissive read more

EXTREMELY EXPENSIVE!! My visit with x-rays and cleaning was on special for $79.00 -- GREAT!! My husband went his initial appointment only included x-rays and dental consultation. He returned two weeks later they cleaned ONLY the Right Side of his mouth and the cost was $570 with coupon!! They want another $570 to clean the left side of his mouth! OUTRAGEOUS!!! Neither of us will ever return to this office! read more

Please PLEASE MAKE sure after ur initial visit, CALL UR INSURANCE to go over codes for planned procedures.. I was given a plan with a price which I paid upfront, only to be hit with a bill for a surprise ADDITIONAL balance ...now I'm missing 2 front teeth and an additional bill that I can do nothing about..DO NOT RELY ON THE OFFICE BILLING STAFF..CALL UR INSURANCE WITH CODES IN HAND b4 you proceed to verify charges or you will be sorry....ZERO STARS read more