On 10/24 at 1 am I went to cookout for a late snack. A younger man with glasses gave me the best service ive ever received. Excellent speed, very enthusiastic despite the late hours. This is everything I want in service and this worker should be recognized for his great attitude. read more

We asked for a 2 BIG double trays , only got plain burger trays. NO FORK, for walking taco. Dude working had NO idea what he was talking about. Crazy shit man. read more

Every single time I've been to this location they can not for the life of them get my orders right. simple things like cheese fries, I end up with plain fries. even if I repeat my order to them they still mess it up every time. I love cookout but this particular location is horrible on servic. a bunch of teenagers who don't care read more

I went back and ordered 25 chicken nuggets again for a second time and they still didn't get it right. This is not 25 nuggets that I paid for read more

Cook Out - Fast Food Near Me - Radford, Virginia

Every time I order hotdogs from Cookout they never get it right. It is always missing something. My ticket clearly says 2 chili cheese dogs with onions. I get cheese and onions. This place was great when they first opened. I was in grad school at the time and would stop by to pick something up before my 6:30 PM class. It has continued to go downhill through the years. It's like they don't even care anymore. Meanwhile, I'm sure I was charged for that chili that I didn't get. read more

Cook Out - My "chili cheese dog with onions." There is no chili. - Fast Food Near Me - Radford, Virginia

Food was awesome and there's a huge variety of items to choose from. Excited for my next trip back! Some of the syrups for the soda machine were out. read more

Didn't get my order right after 2 tries and reading it back to me. Didn't give a straw with my drink either! Could do better!

I am rating this restaurant in comparison to other fast food places. This location is clean and friendly. One of the I really like about Cook Out are the choices. The menu is pretty big compared to other fast food places. They have burgers, chicken sandwiches, hot dogs, quesadillas, wraps, BBQ, and chicken strips on their menu. In addition to a host of sides. It makes it easy for a family to pick one restaurant and have multiple options. I really like their hush puppies. I order them whenever I can. Can we talk about the milkshakes? 40 choices! This is milkshake heaven! I like especially like the banana milkshake. The prices are amazing. The Cook Out trays are a fabulous deal. read more

Cook Out - Fast Food Near Me - Radford, Virginia

Food was very well prepared & was very clean. Bathrooms were clean. They were short staffed but still friendly & did every in timely fashion read more

Food good but service is not good sometimes, forget to put toppings on food I order multiple times. Lazy staff

The service was absolutely HORRIBLE. we had to go around 3 times before we could actually get our food. The guy also gave us a receipt for $22 when he charged twice that in our cashapp. Horrible. Do better cook out. read more

All in all great love their food loved their drinks it's great and dudes great too sorry I had to leave compliment on dude

Y'all really gotta fire that skinny girl you got working the window at night shift. She treats any little request like you just asked her to sell a kidney. She always has an attitude and has basically no customer service skills. I know everybody that comes through has the same thing to say but won't. Do yourself a favor and fire there, and I know you know who I'm talking about read more

I always stop here when traveling to Radford, Cburg and even further because I love their cookout trays. Always hot and fresh and the folks who work there are always friendly! I also love their soda! I can't drink it unless it's got the right carbonation! You know I mean! Theirs is usually right on! Good job y'all! read more

We visited this establishment today and it took 12 minutes just for her to take out order. She was very rude at the speaker and the window! She was very smart mouthed and that is not good for business! They let a line build up just so they can laugh and goof off with each other because it seems like they found their conversation that we could hear, was more important. I used to love this place but today done me in. At least our food was fresh, but we got ONE napkin for 4 people and 4 meals. We received no silverware either. Overall a bad experience. I hope they see this an remember that business comes first before your personal life conversations to ensure your customers of a great experience, which ours was not. read more

this shit was ass not gon lie, burger had atleast 4 whole fuckin onions, 3 tamatos and it came with a side of manager attitude im heated. shit could get wicked real soon, i know you ain't grill the quantity of shit you put on it, she won't give me the damn badge number, turned her body cam off shots crazy and this bitch speaking loud as fuck (tie die) shirt read more

they was rude didn't want to take the time to make my food correctly let alone take my order I'm over it ‍‍‍‍

Sat outside for 20 minutes waiting for someone to take our order and we were completely ignored. Even drove up to the window and no one came to it. Highly annoyed with this establishment right now. read more

The food was good but I asked for clarification on my order and the lady never responded. So we drove up to the window and tried to clarify our order and the woman working at the window literally couldn't handle us asking for confirmation on "cookout" fries being chili cheese fries. I've never been to a cookout in America where "cookout fries" don't come with chili and cheese on them. On top of this, she literally couldn't speak to me when I asked if the total was correct, which is wasn't because she never took off the regular fries. So the manager had to come up to help the transaction go smoothly. I don't expect much when going to get fast food, but if you can't handle answering a simple question then maybe consider another job. read more

Sadly the last 3 times I have been here food has been lack luster not to be over done by the terrible service. I asked for Sweet and Sour sauce for my checken tenders ther replu was " We aren't McDonalds we don't have Sweet and Sour" then I asked what they did have the response was "can't you read" seriously 3rd time ever at Cook Out 2nd time at the Radford location. Our 1sr visit was to Blacksburg and that was 2 years ago then said I would never return again. Took 2 almost 2 years. Went in today didn't even have my order ordered got interrupted while ordering with a "Will that be all?" Seriously!!! I was still in the middle of my order. I responded with can I at least finish my order before you usher me.through the super long line. I was the only car in either lane. Finished my order got the the window to a sickeningly sweet " just wanted to make sure you finally finished your order, was there anything else" I ordered a spicey chicken sandwich that was smashed in the bag, a chilidog that the chili was burnt on and a mixed sweet/unsweet tea. Her response then was " I hope you have a better day". Really does Cook Out train their people to have attitude and to be RUDE? I guess finding Cook Out with good food and good service is not possible in this area. Cook Out Radford may want to check your peoples attitude before they deal with the public... read more

The food was decently prepared. My hush puppies were very crunchy and tasty and so were the onion rings. The Char-grilled BBQ Chicken sandwich could have used more flavor though. Also the portion sizes are children sized. I received 3 hush puppies and 4 onion rings & and the sandwich was tiny. Please increase the size of your portions to an acceptable level Radford Cookout. read more

We came to cookout and ordered our food. first off, they charged for water. second they got our order wrong. we were gonna let it go, until we wanted to sit in the parking lot, because the inside STILL isn't open. some worker comes out and rudely tells us that we have to leave and can't sit and eat. no explanation just kicked us out. We had just pulled in and had done nothing. read more

I have had SO many people tell me to go to cookout for YEARS. I have either not been near one or when I did see one, it ended up with me being too full to go to one. But, when I went to Radford I finally found the winning combination: there was a cookout and I was hungry. There combo deal is so amazing for the money you spend. Six dollars for chicken strips, a corn dog, hush puppies, and a milk shake? AMAZING! I love a good deal! The food was great. I got an orange push up milkshake and it was delicious. read more

Cook Out - Chicken tenders, corn dog, hush puppies, and a shake for all under 6 dollars! - Fast Food Near Me - Radford, Virginia

It was 5:50 PM, McDonalds drive thru... FULL; Wendy's drive thru... FULL; Taco Bell's drive thru... FULL... Came across Cook Out, not a single car in the drive thru, pull in, order, drive away and head to the house. Pull out my food and literally started to laugh out loud... Pitiful !! That empty drive thru should have been an indicator... Should have kept going, the "cheddar burger" I ordered resembled a dehydrated Jimmy Deans frozen sausage biscuit with some sort of processed cheese goo squirted on top of it. I tossed it and opted for peanut butter filled pretzels I had picked up at Sams Club last weekend. I am sorry to say that I can't report on how good the food is here... I never made it past the visual. Oh, and by the way... The quarter was placed on the burger by me to be used as size reference. read more

Cook Out - a hamburger and french fries - Fast Food Near Me - Radford, Virginia

Food is unbeatable for price and taste in the Radford area. Customer service is mediocre. It isn't the nicest thing when you ask for sauce, napkins and a straw that the cashier at the drive thru rolls their eyes at you. But hey, some people aren't the friendliest. Other than that, food is great :) read more

Good food at unbeatable prices. I really enjoy burgers, fries, hush puppies, and milkshakes. They also have Cheerwine, which I think is the nectar of the gods. The hamburgers might not be the biggest, but they are the tastiest. read more

This has always been my favorite place for getting onion rings, milkshakes, and other types of fast food until 1/1/2020. I knew that they had bacon, lettuce and tomato sandwiches on their menu. I decided to try it since I had never had it before. When I got home, I was absolutely stunned. All I had received was a hamburger bun with basically nothing on it. What a horrific waste of money. I also saw food handlers not wearing gloves; they were also out of trays; this is a place that I often visit but will think twice before ordering anything but onion rings; that is because they are the best in the area and am not a fan of French fries. I have been avoiding another fast food area nearby that does not wear gloves which I think matters during COVID. read more

Today me and all my roommates went here and had the worst service we've ever had. We went thro the drive though all having a bad day hoping cookout would help, wrong. The girl at the drive thro was so rude and refused to be friendly. We honestly all felt uncomfortable for ordering bc it seemed like we were just not wanted. She then charged one roommate 10 dollars for a TRAY. And got an attitude when we said there was no way a 5 dollar tray was 10, and told us we were in the wrong. read more

Service was Terrible the girl who served me through the drive thru had a terrible attitude and messed my order up as well then slammed the window shut before I could say anything read more

i love Cook out however their milkshakes haven't been hitting as hard as they used too. they don't put enough goodies in them anymore. jipped me of my m&m's read more

Price is great. Food is good for said price. You know what you're getting here for its fairly consistent.

I am giving cookout a 2 stars because cookout food is banging. Cashiers were complete bitches and one of my friends waited 20 minutes for his food and gave attitude when he confronted her. Fuck radford cookout read more

Good hot burgers and fries. Nothing fancy, but the food was good and served fast. The restaurant appeared to be clean and the staff was polite and helpful. read more