Service was fast and friendly! Shakes on point, went with banana pudding and peach cobbler.. Definitely add the cheese and everything on the burgers. read more

Cook Out - Thick shakes - Hot Dogs Near Me - Winder, Georgia

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This place could be a good place. The people assisting customers are not enthusiastic or helpful. I tried to ask a question when I entered but the lady just turned around and left. I ask about the burger selection when the next associate came to the counter and he was not accurate at all. He said this was a quarter pound burger. This is smaller at probably 4oz. I put my finger over the patty for size comparison. This burger does not even cover the bun. And it is not very thick either. So disappointing read more

Cook Out - Smallest adult burger in the world I think - Hot Dogs Near Me - Winder, Georgia

This location messes things up a lot. We've had raw burgers, always missing utensils or napkins or sauce, cold food, etc. Went today and the Coke was absolutely disgusting. But what got me to leave this review was seeing the way that who seemed to be a supervisor or manager speak to another employee. While waiting at the window, the senior employee, an older blond/light haired woman, snapped at the younger employee right in front of me, telling him that he was causing problems, etc in a very rude tone. She also referred to me as a young woman when I'm a man, lol. It really grossed me out seeing a worker get berated like that. read more

Quick drive-thru service. Ordered hot dogs with ketchup and mustard, hush puppies, and onion rings. Hot dogs were okay, but the hush puppies were crispy and the onion rings were crunchy. Thick shake was rich and delicious. Good spot for a fast meal. read more

We ordered through the drive-thru. 3 meals. The hamburger meal was "delicious" The hotdogs were burnt, but cold on the inside. Double sides of onion rings meant 8 pieces. We had to go inside to get straws and napkins because they didn't give us any. The lady at the window wasn't friendly and seemed bothered that we were eating there. read more

Still "cheap" but quality has gone downhill at this location at least. At the price point you'd be better off going to Wendy's for the meal deals or grabbing a frozen dinner. Stopped by for dinner recently since we realized we haven't been in a while and disappointed is an understatement. They weren't busy. There were no lines in drive thru. We did place a $40 order but nothing complicated. Just a few meals. They didn't take too long but the drive thru ladies were so rude and made it obvious they did not want to be there. No hello, no thank yous, have a good day. Nothing. They literally didn't even acknowledge us except to take payment with a stank face. Handed us our food and close the window.. like sheesh. Vibe killer. Didn't get any better as we got home and realized they got one of the orders wrong and we were actually missing an item. All the burgers and sandwiches had practically half patties.. double fries were about the same as a small McDonald's fry if even. It was just all bad.. LOL Was told it's better during the day but I honestly won't be wasting my money and time going back. read more

Cook Out - All our burgers and sandwiches had barely patties.. - Hot Dogs Near Me - Winder, Georgia

I ordered a cook out style hamburger and received one that is quite raw in the middle. I submitted a complaint through the customer service number. Won't go to the Winder GA location again! read more

Cook Out - Raw burger - Hot Dogs Near Me - Winder, Georgia

Service was good. Food was good but cheese curls were cold & overcooked. Other than that all was good

Very yummyyyyyy!!! And service is so good. Nice respectful workers and clean environment

When ordering how about they listen before saying do you want cheese with that . Or wait until the Customer says if he / she wants to make it a meal and what they want for their two side items . This would make things a whole lot better for the customer and the employee. . read more

rude and very stoned. Had to ask for my drink three times. smell was terrible. food was good.

Ordered my food and got it within 3 minutes of ordering. Got home after 7 mins and realized they didn't give me my chicken nuggets or Cajun fries, so I drove back another 7 minutes to get them. When I got there they made sure I had my receipt, which is understandable. Then once they said they would give me my Cajun fries and nuggets, I waited for 10 minutes for just those two items and by the time I got them, my other food I had was cold. Now I'm at home with my SO heating up food that should've been warm at least. All they said was sorry and have a nice day. With all the waiting I had to do, I would've thought they'd offer me extra Cajun fries or nuggets at least. They didn't even fill up my SMALL Cajun fries that they missed the first time. One of the most regrettable fast food experiences I've had!! read more

Worst service ever!!! Everyone knows how long the lines can get in drive thru - I ordered just a milkshake. When it was my turn to pay the girl told me their credit card machine wasn't working and they only take cash. Why the hell didn't she say that when I was ordering so I wouldn't waste my damn time!!! Why not put A sign up!!?? So instead of offering the damn $4 drink for the inconvenience and your lack of communication now I'm SOL and wasted my damn time for your shit customer service! Spoke to Shalonda Whitehead (manager) rude and snappy with a I don't give a f*uck attitude! Last time I go their again! So instead of offering the drink for free to make your customer happy for your lack of communication your just gonna trash the drink??!! I don't understand why some people are in customer service if they clearly hate serving the customer!! Find another damn job! read more

I came and requested a small cheeseburger and a regular cheeseburger tray. This is what i received for the small burger and once i went to the window they tried to convince me it was okay might i add it is also missing the cheese i requested. My regular cheese burger was also the same size as this. At the window the employees did not listen to my concerns and this was overall the worst experience i've had at this cookout. read more

Cook Out - a person holding a sandwich with meat and cheese - Hot Dogs Near Me - Winder, Georgia

Cookout really has the best deal in town! Very inexpensive for the price you pay. Con is that you get only 4 onion rings or 3 chicken nuggets for a side. I wouldn't recommend those as side options but rather just get the full appetizer. I good option as a side item would be fries cheese balls like zaxbys. Quesadillas are good and you have to try the cookout special sauce. So addictive! Another con is the dining room. I see some tables are super wobbly, some tables have 2 chairs, some tables have 3, and some tables have 4, lol I don't get it. But it doesn't really matter just weird lol. Other than that, service is well and food is amazing. Love Cookout! Yay, they got more chairs lol read more

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Walked in, waited apx 5 mins, no service. Someone saw me said something to someone else about a customer. Gave it another minute and no one came. read more

Came here because I didn't feel like paying an arm and a leg at sonic. Order a cheeseburger, chili cheese fries, and onion rings. The chili cheese fries had no chili on them, the burger only had bacon and cheese and no other condiments or toppings on it. Next time I'll just fork over my paycheck and get sonic. :/ read more

I worked at this location off and on for 2 years (when it first opened), and I know that this is unacceptable. You don't even HAVE to work there to know this isn't acceptable. On top of this, they told us that they ran out of the foil that they wrap the burgers in, and instead of the manager on duty going to buy some, they just put unwrapped food inside the tray. That is unsanitary, and just overall disgusting. This Cook Out hasn't been the same in the past 2 years. It just shows the lack of care from everyone in the building. read more

Cook Out - cheese fries in a styrofoam container - Hot Dogs Near Me - Winder, Georgia

The food I ate here was absolutely disgusting. The food was cold , the fries weren't even evenly seasoned. It was like half the fries got extra seasoning and the other half had no seasoning. The bread wasn't even toasted . The meat tasted old. I had a double beef burger , cajun fries , and chicken wrap. Everything was cold and nasty. The beef didn't even reach the size of the buns , and they got my order wrong because they didn't add tomatoes and remove mustard. The customer service was good , but not worth a 2 stars from this visit. EDIT : I came back to this place one more time during peak hours , and ordered the chicken and the food turned out decent. I guess they changed something up. I wouldn't order a burger from here , but the cajun chicken is fine. I would recommend going here , but if you see the line is empty then you might not want to go. read more

Every time I I come here my meal is is wrong when I get to the window or the food is burnt bc the stove top isn't cleaned .... hell with this place I wish they would just close down. If I owned this establishment I would be ashamed to serve this food. . read more

Should have checked my order before leaving. Upon checking my food I realized they got our order completely wrong. No Cajun seasoning on the fries, both burgers have cheese ( which was definitely not apart of said order), burgers were also completely smushed. Seriously disappointed and hard to even eat. read more

Never had cookout, decided to try it. Food was good for fast food and The milkshakes are the bomb!

Never knew some one could mess up a hot dog. I ordered a chili dog and slaw dog. When I opened the chili dog the chili was one spoon full laying on bottom of container with a plain hot dog??? Really??? Slaw dog was plastered with slaw it was just not pleasant. Sorry... but this lunch sucked. read more

As a former employee of this very restaurant, there is a lot I need to get off my chest for it, because I couldn't say it on duty. To the customers, to the other employees, the the managers especially. Dear customers, for starters, you have obviously NEVER worked in a restaurant before if you get mad AT THE CASHIER for your order taking so long. We don't cook. These customers are usually the ones who come in and order about twenty different things. They get mad because their food comes out last. Yes, if you order twenty different items, people who have one or two things, will come out first, and drive thru, will always, ALWAYS, come first. On the topic of food, do not decide last minute that on your burger or hot dog or chicken or whatever that you don't want onions and throw them on the floor! The employees get yelled at for that kind of thing, but oh, of course;"they get paid to clean it, no biggie." *eye roll* Another thing y'all clearly don't understand how to read. "What are cook out rounds?" READ!!!! It literally says what they are RIGHT NEXT TO IT. LITERALLY. Also, it drove me nuts when a customer would argue with me that I over charged them for milkshakes on the cook out tray. No. It says:"For a dollar MORE add a milkshake." Which means, a dollar more than what a drink cost, and let me break down the drinks for you too. There's small, large, and huge. Do not argue that you paid for a large cup and we gave you a large cup. The one you think is 'medium' is large. Small drinks are $.99. Large drinks are $1.99. Huge drinks are $1.99. Milkshakes are $2.99. You do not get charged extra for changing to a shake. It's correct how it comes on the ticket. You add a dollar, not pay a dollar for it. Dear employees, y'all are some of the RUDEST people I have ever met in my life. Most of you are still in high school and don't even need this job because you have 'daddy's money.' Y'all just liked drama. You liked to start things, gossip about others, especially the customers, most of you were very two faced, and others of you just needed to shut the hell up, period. Everyone there needs to grow up. Dear managers, where to start with y'all? I don't know why didn't just me fire me based off what I've heard. The GM, told everyone that I was one of the slowest workers. He started paying me at $7.75. Well, he sucks, so he had no employees really. He hired high schoolers after me and started them at $8.00. I'm pissed about it because he never raised me. I continued to make $7.75 throughout. I don't live with my parents, I live on my own, I have rent, I have bills, and he pays some high schoolers who still live with mommy and daddy more than me? Are you kidding me? If I was honestly that bad of a worker, he wouldn't of had me work 12p.m.-12a.m. For six days straight. Nobody helped me cleaned lobby most of the time. I had to juggle a lobby full or orders and cleaning it BY MYSELF more times than I can count. By the time someone was actually out there helping me, everything was done. The only time I've seen one of you or the other employees work lobby, is when I was on break. But, where were y'all when I actually needed you? No where. You would all run to the back so you wouldn't have to deal with the customers. That's pathetic. We were all supposed to work as a team, and we didn't. The managers all showed favoritism towards certain employees and it was disgusting. Also, the gm is a pimp? Do you know what a pimp actually is? Say that in front of a cop, I dare you. Whoever is reading this review, I'm sorry if it offends you, but everything said is the absolute truth. These are the reasons why I quit too, so if any managers or former employees are reading, I hope now you understand. read more

Absolutely horrendous employees. Extremely rude and useless. Used to come here all the time will not ever again.

Bad customer service, freezer food, had to go back twice to be given the wrong food both times. Don't recommend.

Horrible They put a whole onion on my hamburger employee stayed in back so we couldnt get any service after we got our food. I love cook out but this one was truly disgusting. read more

Fernando was probably the most enjoyable employee I've ever met at any food establishment. He was so kind and so funny!!! Legends only!!

One thing that I have come to appreciate about cook out is that no matter where I am they are fast, nice and my order comes out correct. For some reason this location missed the mark on the 2 occasions that I came for lunch. My food seemed "thrown" together and one of the times my order was incorrect. Maybe I just went on off days, it happens to the best but they definitely did not live up to my expectations of the cook out chain as a whole. read more

Stopped in for a quick bite yesterday and was pleasantly surprised. My wife and I had burgers, fries and slaw. She had a soft drink while I had a 'Hershey Chocolate shake.' We also shared a corn dog. The quarter pound burgers were tasty, the fries were hot and the slaw somewhat sweet. The corn dog was good. Overall a very good meal for two for under $13 and everyone was very friendly. Plenty of free parking at the door. We will eat here again. read more

Every time I get food here it's always messed up every time I really try to give them a chance every time but just mess it up every time

It was great; fresh & delicious when they first opened then it all went downhill like other Winder restaurants.

LOVE LOVE LOVE Cook Out! You get so much food for the price you pay. It's always clean. The staff is super friendly. And the food is really good. If you go try one of their special shakes. Hands down best thing ever. read more

I work overnight so I pulled through the drive-thru, as I was the only person there and they still took 15 mins to get my order. They still messed up my order ! read more

Slow service and everything is sticky. Sticky chairs sticky drink dispenser sticky floors. The stainless steel had sticky old coke and hand prints all over it. There was moldy fungus in the sink drain in the dining room. The food is good though. read more

Impressive! Really decent food, inexpensive, clear surroundings, efficient, pleasant and trained staff. A great find for a quick meal on the run. Consistently way above average. read more

This cook out is awesome! Dante Hill is amazing and gives the best customer service!!! He made my experience so much better!! I totally recommend coming here! read more

Cashier was extremely helpful to my friend who is new here. Took time to explain tho ya to her. Very clean bathrooms and main sitting area. Downfall is they don't have fresh lemons for the tea but the gentleman who helped us was extremely friendly. WILL DEFINITELY BE RETURNING read more

went to cook out last night on the way home after a very late night at work I didnt realize they closed at 2,it was 1:45 when i pulled in an ordered,, i have only been there that late on the weekend, but every one was very professional and polite even though it was almost closing time. My only complaint is that my shakes werent as cold as i would have liked,a little thin but it was late and im sure they were trying to get done for the night. read more

I just went through the drive through here at Cookout. The service was great! The food is HOT and fresh! And as always, their milkshakes are the best! Their tray meals seem like the best deal to me but the rest of their food is reasonably priced. I love cookout. I've really never had a bad experience coming here. read more