Great people. Very accommodating…read more Highly recommended. I arrived 30 minutes before closing and they still let me keep the bike for an hour.

Thad, Heather and crew have always been super helpful every time I visit. They're reasonable on…read morelabor charges and I'd recommend them for any maintenance issue you can't handle on your own. They're passionate about cycling and support the local UC SORBA group. What's not to like?!

We happened to meet Trent while riding the Cades Cove Loop. One of our bikes was not shifting into…read moreits low gears (and we needed those for those hills!!). While checking it out at the Visitor's Center, Trent asked if we needed any assistance. In minutes he had us up and running in low gear!!! We really appreciate his expertise and kindness.

Early Saturday morning ride turned into a very wet ride. I had a wash out accident where my…read morederailleur hanger was bent. I suffered through the rest of the ride with horrible ghost shifting. I called Bear Paw and Audrey to relay what had happened. My bike was covered in mud-NO PROBLEM said Audrey. They had a bike wash and Trent said to bring it in and he'd take a look. I am from out of town leaving the next day so timely service was pretty important. As thought, my hanger was bent and Trent's expert eye caught that my chain was missing a link causing extra stress on the hanger. Needless to say they got the bike washed, got the chain and hanger straightened out. He also made a couple of adjustments while I sat on the bike and now it's perfect. The bike looks and rides as new as when I first got it! These guys are first rate all the way. Super friendly and very accommodating. We can't wait to come back and hit more of that spectacular trail system! I'm a HUGE fan of these guys! Let us know if you come to Greenville, SC and I'll meet you at Fireforge! Cheers folks! Danny M.

We visited Outdoor Experience to help build my son's Boy Scout camping kit and to fit him for a…read morepair of hiking boots. Randy was extremely helpful and we had such a positive experience in this shop.

From the owner: Between the internet and big box stores, we know you have options: lots of them!  So why shop local…read moreat the Outdoor Experience you might ask?  With a team of outdoor enthusiasts and guides, the OE strives to deliver a personalized shopping experience for all.  Since 1998 we've held steadfast to our goal of providing quality gear, education and customer service to the Upper Cumberland. Whether climbing, kayaking, fly fishing, traveling, backpacking, hiking, biking or just believing in quality and comfort, the Outdoor Experience welcomes and truly appreciates your business.  Now, offering guided adventures and a seasonal Outpost with onsite mountain bike and kayak rentals, why wouldn't ya?  After all… life is too short to stay indoors!

Moab is a great shop the staff members are awesome, very happy with the work the mechanics did on…read moremy bike and the sales team has great knowledge and taste, skate shop is great to, great is an understatement all around here

Went in to inquire about a new comfy gel seat due that I just started riding my 10speed bicycle & I…read morewas in desperate need of seating comfort. Kris the associate was very help & made me feel very comfortable as for my needs . He educated me on women's biker shorts & gave me tips on how to adjust my seat etc. I ended up purchasing the shorts which have provided much comfort! I will be purchasing the recommended gel seat in the near future. Thank you Kris for all of you help & educating me on the importance of comfort & safety. Sincerely Judy from NYC

We were a group of four adults on vacation from Minneapolis, looking for some exercise and sight…read moreseeing before returning to the music scene in Nashville. Randomly searched the internet and found this bike rental company run by Steve. He operates like a food-truck and is set up in a big parking lot by Two Rivers Park trailhead (in rear of the Wave Country water park). An easy UBER from town. I texted him ahead to ensure he was there and he had 4 e- pedal assist bikes waiting for us that were all to size. He gave us a great route for a 2 hour ride- it was very hot and he provided water and recommended a route that kept us in the shade. We explored the old airstrip and biked to the nature center and walked around there. Steve is a musician- he plays drums and guitar and is very knowledgeable about music as well as bikes. The cost of $45 per person was super reasonable. The bikes were great and the trail is super easy to navigate and mostly flat- the assist was very helpful in one hill and it was nice to have on a hot day. Highly recommend!

Good bikes for rental. Good easy service, super fast sign and go with a minimum of hassle. Also…read moregood location just a little hard to Uber to as address does not 100 percent exist

Never returned a phone call or responded to a Yelp request. Would not recommend if you're a casual…read morebiker, like my son, who only wanted the business to look over the bike to make sure it was all put together properly as we had to assemble it ourselves. Thanks for nothing.

Josh is so professional, friendly and accommodating! We rented four ebikes and rode the nearby…read moreTrailheads here. Such a convenient location, very reasonable!

We decided to take our bikes with us on a trip at the last minute. I called bikers choice not…read morereally expecting that they would be able to tune up all three on short notice. They answered right away and said sure no problem. Checking in was fast and easy. Everyone was friendly and helpful even though the shop was busy. They said they would have them ready on time and they absolutely did. They did a great job on all three in record time and the cost was very reasonable, less than I expected. we will definitely be back again.

I really like this place. The local shop that was closer to me, in Hermitage, recently closed down,…read moreand this is now the next closest bike shop to my house. These guys are so nice, and welcoming, and I'm glad that they're there.

I bought a bike from Walmart and after the first time it was used a peddle fell off. Of course…read morethere was no way to replace the exact peddle, so I took the peddle here and asked for a set the same size. He said the part it screwed into was probably stripped too, and it turned out it was. He said to bring the bike in. Well Im 60 years old with a bad back, but I just said that I couldn't bring it in. The owner (Dan) and his wife stopped at my house on the way home and fixed my bike! This was for a mere $8 sale! What kindness! My foster kids now have a bike to ride. Excellent business. Highly recommend.

From the owner: Town Hill Bicycle Shop does repair on all makes and models of bicycles. We sell new Specialized…read morebikes plus all accessories needed for a safe and fun ride.