I go here regularly because they're my favorite dispensary! Professiona, friendly staff and products I love!

I came here yesterday and spent over $60 on a new battery and cartridge. Unfortunately, the battery didn't work right out of the box. I called the store to see if they could help or replace the defective battery, but I was told they couldn't do anything without the receipt. I had already thrown it away because I assumed I was buying brand-new products that would work. Now I'm stuck with a brand-new cartridge and battery that I can't even use. On top of that, their selection was limited, and they were out of disposable pens when I visited. Based on my experience, I wouldn't recommend shopping here. I'd rather go to Kolas or Embarc, where I've had better experiences with both customer service and product selection. read more

Cookies Sacramento - Brand new weed pen that doesn't even work! - Cannabis Dispensaries Near Me - Sacramento, California

They were out of pre-rolls, batteries, sativa and hybrid vapes. I've never been to a dispensary out of all brands of those items. Walked out with nothing, but very weird that they could not restock. And I wasn't going to buy the overpriced flower they had left. read more

This place never has anything. Last couple times I went, I asked when they're going to re up and they just keep telling me to check back next week lol... how tf are they staying open? Crazy work read more

This used to be go to dispensary, but lately they're out of almost everything, and the items they do have are overpriced. Not to mention customer service is awful. read more

The cannabis is absolute crap I went there to get premium flour and got blueberry and blackberry caviar do not waste your money when I opened up a new sealed pouch there was nothing but bottom crappy Buds and a bunch of stems what the heck are you doing you're charging top dollar for straight crap I will never spend my money at that cookies again read more

This place used to be my go-to dispensary. These days they never have anything in their inventory but a tiny overpriced selection. I don't waste my time here anymore. Now I go to Crystal Nugz (a MUCH better dispensary) a few blocks down the street. Don't waste your time and money on Cookies. read more

If you know, you know. Great customer service and knowledgeable staff. Large variety of merchandise which was reasonably priced. read more

Cookies Sacramento - Lobby area - Cannabis Dispensaries Near Me - Sacramento, California

I don't know why this place is still here, it's just another big pharma scam that doesn't care about their products, employees or customers. If that weren't the case, pay would be better, quality control would EXIST, & they'd actually take the time to find or train people to help those who are less knowledgeable in this field. Wouldn't buy a thing, wouldn't smoke a thing here if I had all the money in the world. read more

Cookies CA - A Cannabis Oasis I recently explored Cookies CA, and it's a gem for cannabis enthusiasts. Here's the lowdown: Hours and Discounts: Cookies CA stays open until 9 PM on Tuesdays--perfect for those late-night cravings. Plus, they offer discounts on flower, making it even more enticing. Quality and Affordability: Their selection boasts high-grade strains, catering to both connoisseurs and newcomers. And the best part? The prices won't break the bank. Convenient Location: Located off J St, parking is a breeze. No circling the block--just pull right in. In summary, Cookies CA is where quality meets affordability. Whether you're a seasoned smoker or a curious newbie, give it a visit! read more

Cookies Sacramento - Cannabis Dispensaries Near Me - Sacramento, California

I walked in and was greeted and told to enter the main room where they have selections all around and categorized. I was then greeted by one of the assistance who answered questions and was super friendly, young red headed lady. She was knowledgeable and helped me make choices and also made me feel super welcome. She gave me a discount for being the first time at this shop and the entire experience was enjoyable. Upon checking out every employee said "goodbye see you next time!" It was very enjoyable. Value was great, I had read comments that this place might be pricy but that wasn't my experience. Prices were great in my experience...and for the location and service it is well worth it. Parking off J street or you can use the designated parking lot with open spots. You can use card to checkout. Overall I loved it and will be back! read more

This spot so Trash only had like 2 8ths to pick from everyone in there seemed so high they can't talk or know anything about deals

45 dollars for a pre rolled blunt. FORTY FIVE DOLLARS. Need I say more? Honestly just a Complete rip off, I've also had them charge my card for 5 extra dollars on two other occasions, which I'm assuming is a tip they add for themselves? I know I should have not returned but it was exactly where me and my peeps were at and just stopped for the one time. But I mean it when I say I'll never return read more

Disclaimer: I wrote and edited this review under Mary Jane's influence. My rating is based on only one interaction with Cookies (so far), but it was a great experience. I decided to kill some time by stopping by Cookies this afternoon, after accidentally arriving forty-five minutes early to a hair consultation appointment down the street at Color Bar. Check-in was as simple as scanning my ID. They didn't require me to sign anything, or to fill out any forms on a tablet, like some other dispensaries do. When I told the receptionist that I had never been here before, she acted *very* excited for me. She told me that I was in luck, because they have great discounts on flower on Tuesdays. (Mondays are 20% off all vapes, Tuesdays are 20% off all flower, Wednesdays are 20% off all tinctures, topicals, and caps, Thursdays are 20% off all drinks, Fridays are 20% off all edibles.) Not wanting to explain that I would definitely not be buying any flower, anyway, I smiled, said thanks, and went inside. The large store room has a cool ambiance, with blue walls against wood panels. Ample lighting showcases some of the most beautifully merchandised weed displays in the greater Sacramento area. As I was peering into one of the many fridges lining the wall, a young man approached me to offer assistance. He recommended a particular package of edibles, which he said was on sale for $11, although the flavor I chose turned out to be $13. This was still not a bad price, considering that it contained 100mg THC, plus 100mg CBD, all divided up into ten pre-packaged servings. The computer crashed while I was checking out, but this wasn't a big deal at all, since another nearby employee was immediately able to ring me up instead. The edible is supposed to be like a copycat Starburst, but it honestly tastes about a hundred times better than any Starburst I've ever had before. I've eaten three of them so far, and each one was like a spiritual experience for my taste buds. Amazing. I would definitely buy these again. Overall, this is a cool, clean store with friendly employees and a good selection. I would definitely come back here again next time I'm in the neighborhood. read more

Cookies Sacramento is an awesome spot! They have a great selection of high-quality products, and the staff is super friendly and helpful. The store is clean and well-organized, making it easy to find what you need. Everything I've tried has been amazing. Highly recommend! read more

Amazing customer service! Tried this place out since it was local. Beautifully lit establishment. The displays were nicely lit with a large variety of anything you maybe looking for. Highly recommended read more

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Great service. Fact responses. Very cool and chill vibe as you enter the door. You're greeted right off the back. Asked if you're looking for anything specific. Everything is reasonably priced. Great bang for your buck. read more

Talk about a premium cannabis experience. I think this dispensary is fancier than most Nevada casinos? My cousin and I stumbled across this spot while wandering around Midtown. What can I say? I am always intrigued by cookies. She, being a weed aficionado, knew what Cookies was. I was still expecting cookies. They have a ton of products. Everything is very bright and well lit. There are plenty of folks wandering around, waiting to help you. Everything looked so purchasable. I dunno, I haven't been to many dispensaries. Most importantly, Cookies seems to put their money where their mouth is. There were a bunch of cannabis justice posters hung up on the wall, so I asked how the company supports cannabis justice. They donate to organizations in the cannabis advocacy space, to start. Their site sums it up better than I can: "We support social equity initiatives through public outreach, education and reinvestment in communities negatively impacted by the War on Drugs. We partner with local organizations already making positive impacts, helping to restore the livelihood of families and individuals while providing opportunities to advance careers". It's great to see the posters aren't strictly for looks. Will be back for sure. read more

Cookies Sacramento - Cannabis Dispensaries Near Me - Sacramento, California

Thank your to Cookies and their outstanding customer service! I was searching for Proof brand THC Face Serum, hadn't been able to find it for a few months. I called Cookies and spoke to Adeola, we catered and she listened,felt my pain and said she had been missing it also! She suggested I make my own. Bring a hard core stronger, that sounded like a fun sativa puffing project! Thank you to Adeola for her tips and tricks around essential oils and taking the time to really hear me. Here is the video that I made about it! https://youtu.be/WX3cKvXfIJU Stay groovy Sacramento! https://youtu.be/WX3cKvXfIJU read more

Cookies Sacramento - Cannabis Dispensaries Near Me - Sacramento, California

I had such a poor experience with a lady named Q. She was rude and completely ruined my night. She came over to get food at the restaurant my husband and I were eating out at (we never go out), she proceeded to yell and threaten the bartender. She spoke poorly to my husband and I. She said "I hate this weird white people shit" and continued to make more racist comments. AS SOON as she said where she worked I thought that I needed to contact the store and let them know what kind of look she is giving the business! To walk around, claiming the cookies store but, acting so poorly.... Not a good look. Because of my experience with her I will never walk into that cookies store again! read more

Cookies Sacramento - Who acts like this in public? Q from cookies giving the store a bad name. - Cannabis Dispensaries Near Me - Sacramento, California

Tyrone at the front desk was very helpful and friendly & Steven helped me select my products as well as announcing sales & specials (which I did partake in). Environment is well done, art, music, set-up, clean & welcoming. read more

Cookies Sacramento - Waiting room - Cannabis Dispensaries Near Me - Sacramento, California

Pricey but great storefront and good selection, very nice employees. Keep that Gary Payton in stock

I feel bad for the workers who have to sit there and sell you over priced dry buds. I've been to nearly every cookies location and this has to be hands down the worst when it comes quality. read more

I've always heard of Cookies but never bothered to come by solely for the purpose of making a purchase. I was in the area so I decided to see what the hype was all about. Its like any other dispensary almost but this place just has a name to it, like Stiiizy. The facility was super clean & quite big too. A lot of selection to choose from, staff was friendly & able to recommend products. Knocked off a star because it is pricey. The products itself were good too, but the price I paid could've gotten me more elsewhere. read more

Cookies Sacramento - Lobby area - Cannabis Dispensaries Near Me - Sacramento, California

They always have great products so no complaints there. Now delivery is a different story. There's has been at least 5-8 different times where the cancelled my ordered 3-4 hours after I had ordered due to too many deliveries they couldn't get to me. Even happened on 4/20. So disappointing as I was a faithful customer. I will no longe the ordering from them as it's a constant problem and it never seems to get fixed. If you have to many deliveries then stop offering at a certain time. Or at least let people know more than 5 minutes to 8pm. Just bad business in my opinion. All delivery drivers have been super nice so not their fault. Just bad management on that. I'm sure I'm not the only person this has happened to. Just very frustrating and disappointing. read more

Food was great ! Cheap. I can call and request order and they have it done when they said. It's a family owned and I love it! I been coming here for a very long time !! I would definitely recommend ! When I call to order they recognized my voice right away. Thank you! read more

I have been coming to this cookies location since it opened, however i will not be returning. I came in the other day and checked in to make a purchase. To much my surprise I was told to leave my purse in the lobby behind the receptionist desk out of my view while making a purchase. I am not accustom to being told what to do with my personal property "my Purse" while at a dispensary. in Fact it is never out of my sight I have been to a lot a dispensaries through out the state of California and other states and have never been told to leave my purse behind before by any dispensary. As a senior citizen in my upper 60's this is a unacceptable policy and it must be changed if I am ever going to return. I was so offended by this policy and feel that it USURBS my California/ USA Constitutional Rights to protect my personal belonging as well as my rights to my privacy. if you are having a problem with people bring in contraband or knifes then installing metal detectors. read more

Literally the worst customer service I have ever had. They sold me a Vape pen battery that did NOT WORK, and then would NOT return the piece. So if we buy faulty products, then we are just forced to live with it? Gave me some disgusting flavored something that I will never ever use, that was not equivalent in any possible way. Refused to try any type of work around. Absolutely horrible. read more

2/5 Experienced bad customer service and very poor customer relations w/male store manager: Cookies Sacramento has a "leave backpacks at entrance check-in" policy. Unfortunately, backpacks are left on the dirty floor of the narrow seating area. In plain sight, staff stumbles over bags. Lockers are definitely a great idea for larger personal bags. There also should be a notice posted with store policy (and liability for loss/theft of personal property). I have been to the dispensary about 5 times previously, so the policy must be super new. I didn't like the way the manager responded to my dissatisfaction of having to leave my backpack on the floor. He stone-faced up, and could only repeat "it's policy". His body language grew aggressive too. To me it looked like 'fight or flight' aggressive. Ok. I'm not going back there. read more

My boyfriend and I arrived, he was going to Cookies and I was going to BevMo. It was cool until someone from cookies said I need to move the car I was driving because it was BevMo's lot...... DUH I'm going to BevMo HE is going to Cookies anywho my BevMo visit was excellent and they had a rose I wanted to try in stock back to my boyfriends Cookies experience.....They only have examples of the cheap weed and for top shelf you have to press your luck because there are no examples!!!! This shop is full of trash weed!!! After opening each bag my boyfriend says "wow this weed is trash" or " this weed is pooh"After spending $325 on 5 "top shelf" eighths I can say the tree here is TRASH!!! Don't waste your money or time ‍ read more

Cookies Sacramento - Cannabis Dispensaries Near Me - Sacramento, California

They always have a variety of fresh product. Staff is friendly & on point. Ian did a good job with his recommendations. read more

Cookies Sacramento - Cannabis Dispensaries Near Me - Sacramento, California

Horrible dispensary. The woman at the front desk lies and lies some more. Products are more expensive than most dispensaries except for all the Kolas, which are a total ripoff. read more

I love it here, the service is always great. The staff is amazing . They have a wide selection of goods. Pet friendly! And they have daily specials. read more

Good time to come by the shop got some good to try treat yourself to indoor and top shelf make different money moves - all the red needs to come down 15$ I haven't smoked anything worth the 75$ that alien labs whiz and blue print are charging too high - fiore weed looks hella good but nobody smokes it the guaba was good n blunt promo not n 8th form - only place I go to and when I try to cheat and go somewhere else I just waste bread and get disappointed read more

Cookies Sacramento - Always indoor top shelf - Cannabis Dispensaries Near Me - Sacramento, California

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Alex was the coolest man i know. Shout out to him. He was helpful throughout my whole experience. Thank you. will definitely be back again!

No one ever tried to reach out, even after this review. They missed out on about a $300 - $500 per week order. Don't waste your time here. Let them air down so someone better can come in. read more

It's a love/hate for me, and I'll be back soon...let me explain... Cookies has a certain aesthetic. If you didn't notice all the weed in the middle of the store, you'd think that Cookies was a store that just sold clothes. The vibe is like a Foot Locker on new release day, except with weed. The weird? When you check in, they make you sign a paper that makes you promise you didn't park at the BevMo next door. Like, couldn't you work that out with them? Each preorder I've made with them has been pretty slow to process and the lines have been fairly long. Security is unassuming and polite. All this aside, Cookies makes an incredible product. London Pound Cake and Cheetah P*ss will always be a part of my stash. Cookies makes strains that you simply can't get anywhere else. That said, if they started delivering I'd shop there more often. The product is amazing but the store is a bit of a hassle. read more

Confrontational vibes from the employees. The place has become paranoid. It's midtown. Relax. There are way too many options for dispensaries. Just go somewhere else. Its huge risk to purchase carts here. Who has the money to drop serious cash on defective cart? read more

I was laid back. I couldn't have asked for a better tasting and the quality of the flower is very very nice

I've been in this store many times and had a great experience, but after today I don't think I'll be back. I thought I had placed an order online, but no payment method came through. I went in to buy the items over the counter and explained what had happened with the online order. The budtender rolled her eyes and told me I went "through a fake website" as if I had created the issue. I said no big deal, I just wanted to make sure there wasn't an open order. Then I asked if they had a brand of vape and the budtender again got really rude. "We don't even have that brand" Feeling beyond stupid, I left rather than explain that I've purchased that brand there and yes, it is one they carry. read more