From the people who helped me set the appointment to the serviceman who came to do the work and…read morerepair my unit. Awesome is the only word that sincerely speaks to each phase of this company. They did a fabulous job and I would HIGHLY recommend them for your A/c work. Just for some perspective, I'm an old geezer who has managed quite a few rental apartments and I have cycled through different companies and I have to tell you, I'm not easily impressed. Again, all I can tell you is AWESOME.

I want to preface this review by stating that I was satisfied with the employees who provided the…read moreinitial estimate and performed the repair. However, my complaints with Bounds Heating & Air stem from their business practices, lack of pricing transparency, and poor communication. Earlier this week, just days after my wife and I welcomed our first child, our AC stopped blowing cold air. While the unit was cooling, the blower motor had failed. Since Bounds had installed the system when the home was built in 2013 (their sticker was still on the unit), I assumed they would be well-suited for the repair. I called on Tuesday, and they sent a technician who diagnosed the issue and quoted me $1,420, plus a $90 diagnostic fee, bringing the total to $1,510. While I had seen similar repairs estimated between $800-$1,800, I needed the repair done quickly and didn't have time to shop around, especially with a newborn in the house. Scheduling Issues The technician was scheduled to arrive between 3-5 PM the next day, as we had a doctor's appointment earlier that afternoon. However, I received a text just before 2 PM stating the tech was on the way--meaning no one would be home. When I called the office, they claimed the appointment had been scheduled for 1 PM and that the tech was actually running late. I still had the original voicemail confirming 3-5 PM, but despite the miscommunication, they did send another tech later in the day. The technician arrived around 4 PM and completed the repair in 40 minutes, which I appreciated. However, after researching later that night, I found the blower motor itself typically costs around $500 at retail, and likely less for a contractor. Lack of Pricing Transparency The next morning, I received an invoice--but it was not itemized. There was no breakdown of parts or labor, no part numbers, no taxes, and no indication of whether the parts used were OEM, aftermarket, or remanufactured. I had never seen an invoice so lacking in detail. When I called to request an itemized invoice, I was told that Bounds does not provide itemized invoices and that it was "not standard practice." After pressing the issue, I was eventually contacted by a manager named John, who explained that Bounds uses a third-party national company to determine pricing and that they would not disclose the cost of parts or labor. I expressed that while I understood a markup was involved (as is common in many industries), a business should still be able to break down what the customer is actually paying for. If the motor cost around $500, that would mean I was charged $920/hour for labor, assuming a one-hour minimum. When I pointed this out, John refused to provide any further breakdown and made it clear the owner would not either. Essentially, the response was: "We're not going to tell you what we paid for anything. Tough luck." Final Thoughts I have never encountered a company so unwilling to provide basic pricing transparency, and I will never use Bounds Heating & Air again. I strongly advise others to seek out a business that values clear, upfront pricing and better communication with their customers.

My AC unit went out, and it was a blistering 86° inside of my house. My kids and dog were not happy…read moreat all. I called Sunshine Services and spoke with Faith. I explained the situation to her, and she had technician Shane Nase come out to assess the issue almost immediately. Shane was here for about an hour and got me back up and running with AC. THANK YOU FROM THE BOTTOM OF MY HEART!!! Highly recommend Sunshine Services for your needs!

Sunshine Services located in Gainesville went above and beyond with their level of professional…read moreservice and communication. They were very responsive and knowledgeable in providing us with expert installation of a central A/C unit for our rental property. Technicians were very efficient and even cleaned up afterwards. We also enrolled in a preventative maintenance program to ensure a long life for our air conditioner. They also offer both Plumbing and HVAC services. They did a great job.

Since the installed replacement cost have more than doubled for just a single stage 15 seer system…read moreand 3-4 times higher for an 18+ seer variable speed condenser and air handler system, I began researching different systems and vendors. During this time, I learned that not everyone likes a do-it-yourself like me. Some even said I wanted, "free work." Not true! However, the current installed prices spoke to me. I grabbed my tools! Pulling a local permit as a home owner/builder in Florida, I installed a 2 ton (24k) ACIQ-24-HP32 condenser and ACIQ-24-AH32 air handler, and related mechanical. This system replaced a 26 year old 1.5 ton (18K) Trane XE-1000 condenser and TWGO18A air handler that was showing its age -- like me. One of my main hardware vendors, HVAC direct, patiently worked with me as I learned the new system requirements. With help from Isaiah Luke Appliance Repair to do the final commissioning of the system, the new ACIQ inverter system passed local inspection! The new system is a noticeably quieter and produces considerable heat split by comparison with the previous system. The fact that the ACIQ has a higher BTU rating, (24K) a higher seer rating (18), and yet uses smaller breakers, 30A down to 25A on the outside unit and 30 down to 15 amps for the inside unit and doesn't dim my lights when it runs, says it all. Thanks again to: Isaiah Luke Appliance Repairs!

Mr Luke was great. Really. My refrigerator stopped cooling. He explained what my options were and…read morehelped me decide which option was best. Very good explanation to help me choose. He responds by text or call back reasonably. I value his dependability highly. Hopefully I won't need repairs for a while. Isaiah Luke will get the call if needed.

I would recommend this business to anyone in the area. Chris was polite and genuine and quick but…read morethorough with his work. Thank you!

Fantastic service ! Was assisted by Chris, very nice guy and quality service all around . Safe to…read moresay I found my new AC company! He came by do to some general maintenance for my AC and more importantly with all this cold I needed him to get my heater right. Needless to say he did a great job and now my kids don't have to be cold! Definitely would recommend! Very responsive and it felt like o was dealing with an actual person as opposed to some large corporate company.

We were in a panic when my husband accidentally cut the water main in front of our house on a…read moreSunday afternoon. We couldn't locate the shut-off at the street, and it was looking like we were about to flood our entire property (as also perhaps the entire neighborhood). One phone call had a technician at our house literally within 20 minutes. He could not have been more efficient and courteous about sourcing and fixing the problem in no time - even going so far as to shovel back a lot of the dirt that had been washed away at the site of the break. Once all was said and done, the cost was actually LESS than I was expecting it would be. Cannot thank them enough - I am grateful to now have a trusted 24-hour plumbing team at the ready!

Everything went right Jerry is fantastic very helpful and reasonable. His team was also excellent…read more Would highly recommend him.

Great staff, one day, done. First rate equipment, Mitsubishi. Very quiet both inside and outside…read moreunit. Bill was equal to estimate.

Last year we were agonizing about the proposals we were receiving to replace our outdated and…read morefinancially draining a/c. I responded to an ad I saw for Temp Control and Josh came back with a name brand system with a great energy efficiency rating that was considerably less than other quotes. While a little apprehensive because the price was so good, we decided to go with Josh. His team arrived when scheduled and completed the job on the same day while remaining very professional. While in the attic, they even noticed and pointed out a leak in our propane gas plumbing. The unit has been running well for over 6 months and saving us more on our power bill than we thought. I called Josh back yesterday to set up regular maintenance and he had Sam come out this morning. Sam was the one that also discovered the propane gas leak. When I called Josh I also asked if they might be able to take a look at a small mini split that we have had in the garage for several years which was not cooling well. Sam took care of the maintenance on the system they had installed and then he looked at the mini split. In no time Sam had it back cooling well and made a suggestion about my getting a cleaning kit for it, something I could do myself to save expense and further suggested how often it should be cleaned. The final bill was lower than I anticipated and we are so grateful for having found an A/C Company that is dependable, trustworthy and reasonably priced. THANK YOU TEMP CONTROL SERVICES!

Uppercrust Bakery has worked with Bill Farrill for years and years. This man is a keeper. We call…read morehim literally any hour of any day with any issue and he is Johnny-on-the-spot. Whenever he visits, he patiently explains exactly what is happening with the equipment and what he did to fix it and/or what he needs to do to fix it - and then does. AND he changes our filters weekly free of charge. We think of Bill as part of our family, and recommend him as unhesitatingly and emphatically as we can.

Prompt and courteous service. Mr Bill came right out and went over the issue with us, told us…read moreexactly what he was doing. He got it fixed quickly and what service with a smile. Mr. Bill is a keeper. We will definitely use him for all of our future ac needs.

Ken is amazing! Great work! Good people! He shows up and gets the job done! Thorough.read more

Outstanding people. I will be obtaining a maintenance contract this fall because of their service,…read moreprofessionalism and expertise. Ken is exactly what the problem called for. Thank you!