Dr.Cool, Aka Matt, serviced my air conditioner and basically brought a dinosaur back to life. I…read morecan't say enough good things about both Matt and his HVAC skills. In speaking with him, it is very clear that he is a man who adores his children and works hard to provide for them. As an HVAC technician he is hard working, honest, extremely knowledgeable and competent, and works with the utmost integrity. He arrived early just as he said he would and did not leave until our air conditioner was functioning properly. There was a dilemma about whether to replace or repair the unit and with his expert advice and skill , we were able to replace only the motor which saved us quite a bit of money. I would highly recommend him for all heating and air needs. 10/10. skills. Andrea B

So appreciate both Jay and Matt! Awesome customer service and really nice people. They were prompt,…read moreefficient and got us out of a bind right before we were opening a new business. They are our HVAC/plumbing company for life. Thank you both!!

I had the pleasure of having service done by this awesome company. The owner came out with the…read moretechnician and they both were great. They got my heater working and I am greatful.

Terrible service! My AC wasn't cooling. I called my home warranty company and they set up an…read moreappointment with Bo Jiffy. The serviceman said the system was frozen. He took a cellphone photo that showed ice on it and said that it would have to thaw before he could do anything. He said he would return the next day around 3:00 p.m. and asked for the $65. warranty copay. I gave him a check. The next day, while awaiting the return of the serviceman, I checked my email. There was a message from the warranty company stating, "the vendor indicated you do not need this appointment". When I called Bo Jiffy, I was given an evasive response as to why the appointment was cancelled.The serviceman asked if I had turned the ac back on. He said the air usually comes back on after the system thaws and the filter is changed. It didn't make sense to me but I hung up and did as instructed. Well, the air didn't start to flow and the thermostat remained at 91 degrees. When I called Bo Jiffy back, my call went to voicemail. The following day I call another company and they got my ac working in short order.

Excellent service always. Air not working Sunday morning. called their message center not knowing…read moreweekend protocol. Adam was at my house by 10:00 am and unit fixed by 10:30 am. Been customer for 30 years.

I have used Wade for a new instillation and for repairs to an existing unit. The service was…read moreoutstanding and I am extremely pleased. They will be my "go to" for heating and air.

Loved that they showed up in a mask on time on time and same day that I asked for service!…read more Daryl Fox was not only professional, very intelligent technician but also personable and pleasant to work with. He went above and beyond my expectations. Highly recommend!

After a couple of scheduling snafoos that are just a part of human nature, Charles made up for it…read morewith his exceptional service. He is professional as well and friendly. I like to ask a lot of questions and he answered them in a way that I could understand and was not impatient as other service providers have been. I felt very confident that he is trustworthy and very knowledgeable about heating and cooling. He was assigned by our homewarranty but I will definitely request him again. And if I do not keep the home warranty, I will definitely call him for any HVAC needs. highly recommend

Positives: responded quickly to my request for repair, scheduled and showed up to service my HVAC…read moreon a holiday weekend, very friendly staff. Negatives: I was charged $600 (in addition to the higher weekend fee to come out) for a repair that took 20 minutes and required no parts. It was two different charges that didn't really make sense because you couldn't have really done one without the other. It felt like I was taken advantage of as a single woman on a holiday weekend who didn't know how easy/quick the repair would be when I agreed to the cost. The service man also told me that the credit card payment on his tablet wasn't working so I had to pay by check. I wasn't planning to dispute a charge, but this made it to where I didn't have the option. I responded to two different text surveys with this rating and information and was assured both times that the service manager would follow up and they never did. My father also called multiple times and never got follow up. I was waiting until we heard back from them before I posted a negative review (I communicated this to them), but it's now been over 4 weeks. I have used them for repairs before without issue, but will not be using them again and would not recommend them to my friends/family/neighbors.

I was extremely satisfied with the service Michael Farley did. He did a through and quick job. Jeff…read morethe salesman was straightforward about purchasing a new unit and no pressure.

I have been a member of Xcalibur for a couple of years now and I've used ever one of their…read moreservices. I haven't had hot water for three days and David got the job done. They come out quickly and assessed the situation and get it done. This is my third review for Xcalibur because every time they leave, the problem is fixed. Its totally worth it to become a member because things can go wrong at the worst time and you know who to call. Im happy. Today I have hot water. The staff has always been courteous, knowledge and they get the job done. There are all kind of other benefits that come with the membership so you should call and set it up. Its horrible to run around at the last minute trying to figure out who will fix your problem. Guess what, they do it all. No running around trying to find someone, just call one number and they will get you hooked up. I know they have for me. Now to go enjoy a nice hot shower.

I really wanted to like this company because everyone I spoke to was so nice. However, if you are…read morehaving plumbing issues, I would not use them. We have had the same problem with our plumbing for over a year now. We have had countless people come out from Xcalibur to look at the problem and we have paid them almost $3,000 in total and nothing has been fixed. The first encounter was in December of 2024. I even paid for the VIP service because I was told that the VIP would help us get quicker appointments. We paid every quote we were given, and we did everything Xcalibur recommended. We even got our septic tank cleaned out unnecessarily because they recommended it. I first became frustrated with Xcalibur in January of 2025, because we had so many people come out and everyone assured us that the problem was fixed when they left. At that time, we were quoted $2,335 to fix the problem that we had been assured was already fixed. I wanted to use another company because I felt like we were getting the run around, but Xcalibur assured me that this would fix our problem. I was told that the company stands by their work and that they offer a warranty on their services. I reluctantly agreed to the work because they were so nice and I trusted them at their word. We were told everyone who had come out before from their company did not know what they were doing, but this plumber was the "fixer" and would make everything right. When I asked for a copy of the warranty, I was emailed a copy of the invoice only. Over a year later, and the problem is still not fixed. We had someone come out last week from Xcalibur, because the problem resurfaced yet again. Not only is there not a warranty on the work done by Xcalibur, but we paid almost $400 for a camera to be run (for a second time by Xcalibur). We were then provided a verbal quote for well over $10,000.00. I was again told that everyone who had come out before had no idea what they were doing but THIS would be the fix. The suggested quote included going through concrete and ripping our floors up. The flooring work was not included in the quote. At this point I have lost all trust in Xcalibur as they have repeatedly lied, and they do not stand by their work. They clearly do not even think their past plumbers did a good job. They clearly only care about money as they continually come out and quote more and more each time. The $400 we paid last week (on top of the money we have paid to them previously) did absolutely nothing, because only a few days later the problem was back. I called another company and they came out quickly and they were so incredibly professional. Everything Xcalibur failed to do in over a year has been fixed in only a few hours and around $750.

Can't thank Etheridge Heating And Air enough for a very timely and quality service. Took their time…read moreto explain the issues and gave me the best options at the most economical price point. Thank you!

My Heat pump compressor failed this past week in 90+ degree heat. Ethridge Heating and Air,…read moreresponded quickly to our situation. My Service Professional , Mike Painter had our problem resolved within 3 hours of acquiring the new compressor. He was extremely professional and proficient. I could not ask for a better experience from an HVAC Company. Thank you to Mike Painter, Service Professional, Jeff Hyche, Service Manager, and John Morris, Owner, for taking care of our situation promptly and efficiently!